Manchester Rehabilitation and Healthcare Center

385 West Center Street M Manchester, CT 06040

About Manchester Rehabilitation and Healthcare Center

Manchester Rehabilitation and Healthcare Center, located in Manchester, Connecticut is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Manchester Rehabilitation and Healthcare Center include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Latest Reviews

ProfBurkeAnthro ProfBurke

2 months ago on Google

Staff very attentive and kind to my mom. They are working hard to get her well.

Lisa Trombly

2 months ago on Google

I visited today after spending two weeks there myself over thanksgiving and into early December. I specifically looked for King and Krista and was so happy to see them! I received such good care and have made a complete recovery. It was great to see them in a HEALTHY state!!

Sandra Lok

2 months ago on Google

My husband was just admitted today, and I could not be more pleased with the welcome he received, the efficiency and professionalism of staff, the caring and comfortable environment and the care and attention that he is receiving. It is a relief to know that his care is in the trusted hands of such wonderful people!

Response from the owner1 month ago

Sandra, thank you for choosing Manchester for your husband's recovery. Your kind words mean a lot, and we're grateful for the trust you've shown in our care!

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

6.9 / 10

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Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

Outpatient

Outpatient rehabs offer a wide variety of therapeutic programs to address clients' unique and evolving needs. They are generally most effective for clients who have completed inpatient treatment and are medically stable. Most outpatient treatment centers prioritize addiction counseling and recovery-focused life skills training. Many also provide medication assisted treatment (MAT) for clients in alcohol and opioid recovery. Evening, night, and weekend sessions are commonly offered to accommodate clients' schedules.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

24-Hour Clinical Care

At times during the addiction treatment process, medical professionals must provide 24-hour clinical care in Connecticut. The processes are medically supervised due to the potential dangers of withdrawal symptoms. Staff often prescribe medications to manage these symptoms and curb cravings.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff

Claudia Pires

Director of Admissions

Emma Figueroa

Director of Administrative Services

Stephanie Laflash

Director of Food Services

Tashana Mitchell

Director of Nursing

Jennifer Crespo

Director of Rehabilitation

Contact Information

(860) 646-0129

Website

385 West Center Street M
Manchester, CT 06040

Get Help Now - 860-264-6018

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Reviews of Manchester Rehabilitation and Healthcare Center

4.4/5 (100 reviews)

Google Reviews

4.4 (100 reviews)

Connie Liscomb

3 days ago

The care, the staff, the cleanliness the nursing, PT and OT and meals all exceeded our expectations It was a heartwarming experience during a very trying time Thank you to all

Response from the ownerInvalid relative date format:

Connie, thank you for your thoughtful feedback. We’re honored to have been able to provide care and comfort when it mattered most. Your words mean the world to us!

Julie Horvath

1 week ago

I have a family member that had to go in there from a fall. It's half rehab and the other half is a convalescent. Well this is the third time I had to put her in there for rehab and I will tell you one thing this is the cleanest most efficient place I've ever been to. The staff is like family to their patients unbelievably great with them you don't get any attitude from anybody. They stop immediately what they're doing to help the patients I just love this facility I won't let her go into any other rehab Care around. I think everyone in that building that's employed deserves a raise because it's run so smooth and they're all great people!!!

Thank you so much for your kind words and trust in our team! It means the world to us to hear how much you value the care, cleanliness, and compassion we work hard to provide every day. We truly appreciate your support and are honored to care for your loved one!

Janet Moulton

Jane Guerin

I was just a visitor there but the place looked clean and all the staff that was very friendly.

Thank you for sharing your feedback! We greatly appreciate it.

Laura Fletcher

Good Evening All, I am writing to bring to your attention several incidents that occurred during my mother's stay at your facility, which I believe require further review and action. I have outlined the key situations below: Thursday, May 22, 2025 – Cellulitis Diagnosis and Treatment: On this day, my brother Andrew and I noticed that our mother was not feeling like herself. Andrew observed that her legs felt like they were on fire. I immediately informed Dr. King, who briefly examined her and diagnosed cellulitis, but did not provide any further details or explanation. Later that day, another provider confirmed the same diagnosis and began antibiotics, but there was no improvement by the following day. I then requested more aggressive treatment. The provider suggested starting ceftriaxone, but it took over two hours for this to be administered. After that, we saw significant improvement by the next day. (pictures attached) Friday, May 23, 2025 – Bathroom Assistance: While visiting Ruth, she needed assistance to use the bathroom. Winston, who came to help, initially assisted Ruth onto the toilet, but then left to tend to another patient. He was gone for so long that Ruth became distressed and started to cry. Despite pulling the emergency cord, no one came to assist her. Fortunately, another nurse eventually arrived to help, but this delay caused unnecessary distress to my mother. Request for Air Mattress: On Thursday, May 22, 2025, I requested an air mattress for my mother. I followed up on Friday and again on Saturday. Unfortunately, the mattress was not brought to her until late Sunday afternoon, which was an unacceptable delay given her condition. (picture attached) Bathroom Assistance and Nurse Interaction: On another occasion, a nurse assisted me in bringing my mother to the bathroom. However, once we arrived, Ruth was too fatigued to use the toilet. The nurse then left to attend to another patient. I was left to manage the situation, but when I tried to assist my mother in getting back onto the toilet, a different nurse entered and raised her voice at me. (the nurse was white and on the hefty side) She insisted that Ruth be returned to her wheelchair and put back to bed, even though I had already nearly helped Ruth onto the toilet. Sunday, May 25, 2025 – Fall Incident: On this date, Ruth fell and sustained injuries. The images of her injuries are attached for your reference. This incident is of particular concern, and I believe it warrants further investigation into the circumstances surrounding her fall. I am reaching out with the hope that these situations will be thoroughly reviewed and addressed. The care my mother received did not meet the standards I expect from a healthcare facility, and I would appreciate any steps that can be taken to ensure better care in the future.

Laura, thank you for sharing your feedback. While this is not reflective of our normal standards, we take all feedback seriously and are always there to improve for our residents. Please reach out to our administrator to discuss your concerns further. (860) 646-0129<br>

Lisa Iamonaco

2 weeks ago

My mother has been in Manchester Manor for several months. The staff continues to be as welcoming and helpful as when she was first admitted. Thanks for taking such great care of her.

Lisa, words as thoughtful as these are so meaningful to us! We will certainly share your appreciation with our incredible team!

Robert Armetta

My mother-in-law Shirley P had only just arrived at the Rehab Center today May 28th. Reception Area was very professional my wife and used I the sign in system. When we went to my mother-in-law Shirley P's room the floor nurse was checking her in and going over some paperwork with my brother-in-law. She was very friendly and gave my wife and I a feeling of reassurance that my mother-in-law will be in great hands for the length of her Rehabilitation before she goes back to the Residence in South Windsor. Shirely P's room was very nice and seemed roomy and comfortable. I think my mother-in-law will be very comfortable here while she is here🙂 Bob A

Thank you for your wonderful feedback, Bob. WE go above and beyond to ensure a safe and comfortable stay for all our residents, and we appreciate that you recognize that!

Beth Mix

Very kind and caring people. Very clean and well kept.

We’re proud of the work our team does to provide a welcoming and clean environment for our residents. Your feedback is greatly appreciated, and we’re so grateful for your trust in us!<br>

C Laws

3 weeks ago

William Hyde

Facility is clean and treats the patient that I visited well.

Your positive feedback is acknowledged and valued!<br>

Carla Riva

Great Facility!!

Thank you for sharing your positive feedback!

Scott Sayre

1 month ago

This is a fantastic facility for rehabilitation. Staff is knowledgeable and friendly. Food is great. They aim to please. All that said, like any care facility, having a family member or friend with the patient will guarantee they are always given the care they require.

Scott, we appreciate your kind words and will be sure to share them with our incredible team!

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Manchester Rehabilitation and Healthcare Center

About Manchester Rehabilitation and Healthcare Center

Latest Reviews

Rehab Score

Gallery

Location

Other Forms of Payment

Addiction Treatments

Levels of Care

Treatments

Programs

Clinical Services

Staff

Contact Information

Rehab in Cities Near Manchester

Reviews of Manchester Rehabilitation and Healthcare Center

Reviews

Google Reviews

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