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Manorcare Health Services

7001 North Charles street Towson, MD 21204
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About Manorcare Health Services

Manorcare Health Services, located in Towson, Maryland is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism and opiate addiction.

Specialty rehab programs at Manorcare Health Services include tailored care focusing on women’s specific needs and experiences and gender-specific addiction treatment addressing unique challenges faced by men.

Latest Reviews

Ken Higgins
2 months ago on Google
5
My Mom has been in the memory unit of Autumn Lake at Ruxton for just over a year. She is in the late stages of Alzheimer s disease. The caregivers and staff do an excellent job with my Mom. They have all made a very difficult time better for us and more importantly mom.
Response from the owner2 months ago
Reading this makes our day! Providing elite-level care in a supportive community is what we're all about.
Gabriele Scott
3 months ago on Google
2
No mobility assistance ro get to activiti
Response from the owner1 month ago
We are so sorry that you feel your experience with us was less than 5 stars. We want to assure you that the quality of our care and service is always our #1 priority. We take all feedback very seriously and welcome further discussion to address any concerns. Please reach out to us at (410) 821-9600 so we can work together to reach a resolution. Thank you!
Darrell Pope
3 months ago on Google
5
The facility is nice, very convenient location too. My father was pleased with his care. Everyone working there was polite and helpful. I'm glad we chose this location. Thank you.
Response from the owner1 month ago
We're so happy to hear you enjoyed your experience! Providing warm, attentive care is what we do best. Thank you for choosing us!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.7 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Once a person has become addicted to a substance, drug rehab in Maryland is often necessary to overcome that addiction. These programs provide the tools individuals need to manage the physical, mental, and emotional issues involved and begin a successful recovery journey.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Contact Information

Phone icon (410) 821-9600
Building icon

7001 North Charles street
Towson, MD 21204

Rehab in Cities Near Towson

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Reviews of Manorcare Health Services

3.5/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

3.5 (100 reviews)
India Watkins
1 month ago
2

Hi , I visited a relative a week or so ago and was not impressed with the way they spoke to my relative…..these people need to be trained to be compassionate and caring or not take the job.. remember the passage in the Bible you reap what you sow it’s no joke!!!

Response from the ownerInvalid relative date format:
Hi, India Watkins. We are so sorry to hear that you feel your experience with us has not met our high standards of quality care and service. We take feedback extremely seriously and encourage you to reach out to us directly so we can address any concerns you may have and work together toward a resolution. Please call us at (410) 821-9600 at your earliest convenience. We look forward to hearing from you.
Breanna Watkins
1 month ago
1

My uncle has been here for a little over a month, we repeatedly have been there and it smells horrible, the employees were rude when inquiring about a room being cleaned from jello that was left on the floor. They were very aggressive towards my uncle, we had to ask them to make his bed. After his haircut they left him sitting in a wheelchair for over an hour. This is ridiculous very unprofessional

Response from the ownerInvalid relative date format:
Breanna, we are extremely troubled by this review and encourage you to reach out to us directly at (410) 821-9600 so we can properly address your concerns. We want to assure you that our #1 priority is the care of our residents as well as our staff. We set extremely high standards to ensure every experience reflects our mission to provide top-quality care and service and we look forward to hearing your valuable feedback so we can continue succeeding in our mission.
John Petrush,jr
2 months ago
5

My brother was a resident at Autumn Lake Ruxton for about 3 months. I found the facility to be clean and the staff was pleasant to deal with and took good care of my brother. Staff always checked to see if I needed anything for my brother and always greeted me when I came ro visit my brother. Thanks to everyone for all of your help and attention to my brother.

Response from the ownerInvalid relative date format:
Thank you so much for taking the time to leave us a positive rating! Providing 5-star care and service is what we do!
Ken Higgins
2 months ago
5

My Mom has been in the memory unit of Autumn Lake at Ruxton for just over a year. She is in the late stages of Alzheimer’s disease. The caregivers and staff do an excellent job with my Mom. They have all made a very difficult time better for us and more importantly mom.

Response from the ownerInvalid relative date format:
Reading this makes our day! Providing elite-level care in a supportive community is what we're all about.
Marty Cushner
3 months ago
5

Response from the owner3 months ago
Thank you for your kind words! Creating a warm and welcoming environment for our residents is our priority.
Gabriele Scott
3 months ago
2

No mobility assistance ro get to activiti

Response from the ownerInvalid relative date format:
We are so sorry that you feel your experience with us was less than 5 stars. We want to assure you that the quality of our care and service is always our #1 priority. We take all feedback very seriously and welcome further discussion to address any concerns. Please reach out to us at (410) 821-9600 so we can work together to reach a resolution. Thank you!
Darrell Pope
3 months ago
5

The facility is nice, very convenient location too. My father was pleased with his care. Everyone working there was polite and helpful. I'm glad we chose this location. Thank you.

Response from the ownerInvalid relative date format:
We're so happy to hear you enjoyed your experience! Providing warm, attentive care is what we do best. Thank you for choosing us!
Fatou Thiam
3 months ago
5

Response from the owner3 months ago
Thank you so much for the 5-star rating! Our team appreciates you taking the time to let us know we are providing the level of care and service that we strive for!
Kathleen Sherman
4 months ago
5

My Mom was a patient at Autumn Lake from August 2024-January 26th 2025 in the Arcadia wing. That wing cares for patients with Dementia and Alzheimers. She had Advanced Lewey Body Dimentia with Parkinsons. The staff was always friendly to my family, but most importantly, they really loved my Mom and took great care of her. Especially Nurse Robin and the aide, Denise. I know most people tend to give nursing homes a bad review, but that is not the case. They were on top of everything with my Mom. Nurse Robin took my Mom under her wing and was even there with us on the day my Mom died. She comforted us. She even kept me posted on how my Mom was when I couldn't be there. From the receptionists, to the physical therapist, speech pathologist, aides and nurses were all very attentive and caring. I definitely recommend this nursing home. Kathleen Sherman

Response from the ownerInvalid relative date format:
Thank you for the 5-star rating! We really appreciate it and look forward to providing many more 5-star experiences!
Erica Paschall
4 months ago
1

My mom has been there since April 2024. The only concern is Money rather than the well-being of the residents. My mom has been moved from three rooms since she’s been there because of hospital visits. No one ever notifies about room changes. Instead, when you get there you find out your loved one is transferred to a new room and all of the personal belongings disappear and nobody takes accountability for this carelessness. I spent money out of my own pocket to make sure my mother is clothed and she has her personal items. I do not appreciate her things been taking without my knowledge and then you don’t even replace the items that were lost or stolen! Autumn like you have to do better with your communication and empathy for others.

Response from the ownerInvalid relative date format:
We are deeply distressed to hear that you feel your experience with us was not of acceptable quality. We take your feedback very seriously and kindly ask that you reach us directly so we can properly address and clarify your concerns. Our staff is trained in elite-level care and ensures our high standards are always met. Please reach out to us at (410) 821-9600 so we can work together on coming to a resolution. Thank you!
tiffany Colbert
4 months ago
1

Awful experience for any nurse to come to work. You're all alone, no help from upper management. If you work in the daytime management will micro-manage you of course but will never ask what they can do to help you… will not even read the room and see you're literally drowning. They dgaf. Just TERRIBLE. Management is only there for a check and is just in the way. High acuity for the nurses. As no-one wants to work here the poor nurse that does show up they treat awful. Protect your license!!!

Response from the ownerInvalid relative date format:
We are so sorry that you feel your experience with us was less than 5 stars. We want to assure you that the quality of our care and service is always our #1 priority. We take all feedback very seriously and welcome further discussion to address any concerns. Please reach out to us at (410) 821-9600 so we can work together to reach a resolution. Thank you!
P. Coke
5 months ago
1

Absolutely and genuinely cannot recommend for loved ones. The personnel at Ruxton who are concerned with billing are exponentially more communicative, and aggressive than any personnel there who are supposedly concerned with the well being of the residents. Sad. Autumn Lake can afford to advertise all over an NFL stadium but apparently forces residents to share deodorant; also ignored my inquiry into this.

Response from the ownerInvalid relative date format:
Hi, P. Coke. We are so sorry to hear that you feel your experience with us has not met our high standards of quality care and service. We take feedback extremely seriously and encourage you to reach out to us directly so we can address any concerns you may have and work together toward a resolution. Please call us at (410) 821-9600 at your earliest convenience. We look forward to hearing from you.
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