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Meridian Health Services

240 North Tillotson Avenue Muncie, IN 47304
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Meridian Health Services IN 47304

About Meridian Health Services

Meridian Health Services, located in Muncie, Indiana, offers vital treatment and support for those struggling with substance use disorders. For those battling alcohol, drug, or tobacco addiction they provide all encompassing care from a staff of qualified professionals committed to promoting recovery. A range of treatment options are available depending on the severity of your addiction.

You can start with the intensive outpatient program (IOP) which entails at least nine hours of weekly focused addiction treatment. After finishing you can enroll in a 12 week program that focuses on long term recovery techniques and is structured as weekly group therapy sessions.

They provide a maternal treatment program for mothers with substance use disorders that is suited to both the mothers and their substance dependent newborns. This outpatient program places a high priority on whole person health. It promotes lifestyle modifications that benefit both mother and child through prevention, education, treatment and community support.

Their women’s recovery home offers comfort to women in need of support. This is a structured two phase program that uses a holistic approach to treat addiction and behavioral health in a residential setting. With an emphasis on integrated care, this setting combines primary medical care, addiction treatment, womens health support and pediatric services for moms and their kids.

Their home with hope program offers a continuum of care after primary treatment for individuals who are 18 years of age and older. This encouraging setting seeks to give you the tools you need to overcome addiction and return to your community without incident. Psychiatric assessments, medication management and medication assisted treatment (MAT) with Vivitrol and Suboxone are available in addition to these core programs. Peer recovery support, family support and addiction education as well as individual and group counseling are provided. They also offer aftercare services for ongoing support.

Latest Reviews

Kristy Campbell
4 months ago on Google
1
This place never gives you a call back the lady that answers the phone is rude and acts like she hates the fact you bothered her. And after my first initial appointment with Aaron still no call back no next appointment set up. I mean absolutely nothing!!! This place is unorganized and a wreck!! It gives me anxiety!
Response from the owner5 days ago
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
Ty Hudson
5 months ago on Google
1
I need help. Meridian Health Services just informed me that they couldn't see or help me without two referrals from a doctor and a therapist, which my insurance doesn't cover. This is a prime example of America's insurance and health system. No one can get the help they need; they just need to white-knuckle everything. This place doesn't want to help anyone. They want to farm people for money.
Response from the owner3 weeks ago
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
Hal Plummer
6 months ago on Google
1
I was on the waitlist for months (which is not a fault by itself). First telehealth therapy session was this morning and I was ghosted. I have the confirmation texts from the therapists and their automated systems, but I still have not heard back from them what so ever.I may not be suicidal, but if you desperately need help, please go somewhere else. If they can't take my own concerns seriously, then I doubt they will be of any help to someone in a crisis
Response from the owner3 weeks ago
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.1 / 10

Location

Accepted Insurance

Meridian Health Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

For long-term recovery from drug addiction, drug rehab in Indiana is often key. This treatment gives individuals who are struggling with a substance use disorder the tools to manage their disorder and achieve long-term sobriety.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Staff

Brent Webster

Chairman

Brian Ring

Vice Chairman

Doug Inman

Executive Director

Gary Lehman

Chairman/CEO

Steve Smith

CEO

Contact Information

Phone icon (765) 288-1928
Building icon

240 North Tillotson Avenue
Muncie, IN 47304

Fact checked and written by:
Sehar Uddin
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Muncie

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Reviews of Meridian Health Services

2.28/5 (63 reviews)
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Reviews

1

The people at the front desk are not suited for customer service. They always make mistakes and are not interested in helping their clients, they lack compassion and empathy. And their counselors rely to much in medication.

Reviewed on 2/20/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (62 reviews)
Jo Reagan
3 weeks ago
1

I wouldn’t recommend here for anyone. I was told 2 providers left so they are on a soft hold and only taking urgent orders. I told the lady on the phone mine was an urgent order from my doctor. She told me they are only taking urgent orders from the hospital. She was suppose to ask the manager to get me an appt. She never called back.

J L
1 month ago
1

I find it somewhat abusive that as soon as you walk in you are assailed by a required drug test like you are a common criminal. I can understand some extreme cases may require a drug test at every visit but for persons on small or intermittent doses it seems nonsensical. Further, they don't tell you they're testing for like 25 different substances that have nothing to do with why you went there. That test, that they didn't explain, then becomes part of your permanent record. Heaven help you if you happen to use LEGAL delta 8 because it looks exactly like illegal cannabis on a drug test. This is one of many reasons why informed consent matters.

Response from the ownerInvalid relative date format:
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
J W
1 month ago
1

Response from the ownerInvalid relative date format:
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
Kristy Campbell
4 months ago
1

This place never gives you a call back the lady that answers the phone is rude and acts like she hates the fact you bothered her. And after my first initial appointment with Aaron still no call back no next appointment set up. I mean absolutely nothing!!! This place is unorganized and a wreck!! It gives me anxiety!

Response from the ownerInvalid relative date format:
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
Ty Hudson
5 months ago
1

I need help. Meridian Health Services just informed me that they couldn't see or help me without two referrals from a doctor and a therapist, which my insurance doesn't cover. This is a prime example of America's insurance and health system. No one can get the help they need; they just need to white-knuckle everything. This place doesn't want to help anyone. They want to farm people for money.

Response from the ownerInvalid relative date format:
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
Hal Plummer
6 months ago
1

I was on the waitlist for months (which is not a fault by itself). First telehealth therapy session was this morning and I was ghosted. I have the confirmation texts from the therapists and their automated systems, but I still have not heard back from them what so ever. I may not be suicidal, but if you desperately need help, please go somewhere else. If they can't take my own concerns seriously, then I doubt they will be of any help to someone in a crisis

Response from the ownerInvalid relative date format:
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
Mary Logan
7 months ago
1

I suggest you look elsewhere.... I canceled a appt due to having stents put in they removed my preferred care team member due to that cancellation. I dont prefer to see a provider who is hostile and rude because I dont want to take the medication she prescribed because it is know to cause death in heart failure patients.

Response from the ownerInvalid relative date format:
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
Heather Hult
11 months ago
3

I'd love to have left a good review, but I was in 2 weeks ago for an initial assessment. Was told I'd be contacted this week for an appointment with my new counselor. So far I've gotten crickets. I. Give. Up. Thanks for nothing. EDIT: Finally got an appointment with a counselor, but it took me having to contact the facility. Not the other way around. I don't think that's right. That being said, my counselor seems very good.

Response from the ownerInvalid relative date format:
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
Brenda Beabout
11 months ago
4

Megan DeWitt
1 year ago
1

Trying to take an obviously sick baby here who's not a patient? Well sorry about your luck because they won't take them into urgent care unless walk-in hours are in effect, which are not published on Maps well, even though there is no one waiting in the office. Worst experience of healthcare support I've ever experienced.

Response from the ownerInvalid relative date format:
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
xxdfoster
1 year ago
2

Overheard "Dr Maya" berating a poor and obviously overstressed mother the other day while I waited. Will never come back! Df

Autumn De Leon
2 years ago
1

Been going there for a while. My last doctor was great but then she left. My last appointment with her she told me I have POTS and she thought it was pretty serious but now the doctor that replaced her is completely dismissive. Oh maybe it’s this or that. No. We know what it is. You’ve done the test twice and ran my blood 3 times. Stop glossing over to my low vitamin D. THAT CAN BE FIXED! Maybe you should help me with my FAINTING PROBLEM. I fainted twice last week. Busted open both elbows. Last time I fainted into my mother’s arms simply getting up to give her a dang hug. The time before? I was alone a hit my face. I had a bruise for weeks. But now let’s talk about my vitamin D just for the 3 thousandth time

Response from the ownerInvalid relative date format:
Hello Autumn! We appreciate you reaching out. If you would, please email us at info@meridianhs.org and provide us with your name, contact information, and location of service, so that we may discuss this with you further. Thank you for your time.
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