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New Hope Healthcare Addiction & Mental Health Treatment Center

100 Glenleigh Ct
Knoxville, TN 37934
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About New Hope Healthcare Addiction & Mental Health Treatment Center

New Hope Healthcare Addiction and Mental Health Treatment Center is located in Knoxville, Tennessee. They provide multiple levels of care for substance use disorders including detoxification, a partial hospitalization program (PHP), an intensive outpatient program (IOP), and an outpatient program (OP).
Medically Supervised Detoxification Services
Detoxification at New Hope starts with medically supervised detox care that ensures client safety and comfort during withdrawal. PHP includes an intensive daytime program that typically runs five days a week, offering therapy and clinical support without requiring overnight stays.

Their IOP program offers structured therapy sessions based on your individual needs for step-down care or flexible scheduling. Their OP provides ongoing support while you reintegrate into your daily life and responsibilities.
Dual-Diagnosis Treatment

The dual diagnosis program here provides specialized care for individuals experiencing both substance use disorder and co-occurring mental health conditions. In addition, they offer both a family program and aftercare planning services.

Their family program provides support to your family through counseling, education and resources that will enhance your family’s recovery environment. Aftercare planning helps in developing individualized discharge and aftercare plans that focus on relapse prevention and sustained recovery.
Services Offered to A Diverse Population

Services are offered to adults 18+ with specialized, gender-specific programming for both men and women. In addition, it’s encouraging to know that they provide specialized provisions for first responders and professionals focused on confidentiality and specialized therapies for those in high-stress jobs. They are LGBTQ+ inclusive and offer a supportive environment that welcomes people from diverse backgrounds and identities.

Regional attractions in and around Knoxville support nature-based therapy and retreats. Local favorites include Victor Ashe Park, Halls Community Park and Norris Dam State Park. They’re all within a short drive, providing trails, outdoor recreation and relaxation.

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Fact checked and written by:
Camille Sylvain
Edited by:
Courtney Myers, MS

Latest Reviews

Jason Fremming
6 months ago on Google
1
DO NOT TRUST THIS PLACE. UNORGANIZED INSURANCE SIPHON. THEY COULDNT CARE LESS ABOUT THE DAMAGED PEOPLE THAT COME INTO THERE. IF YOU WANT A RELAPSE BY ALL MEANS THROW YOUR MONEY TO THESE CLOWNS.
Response from the owner6 months ago
Hi Jason Fremming, Thank you for your feedback. Please give us a call at (865) 509-9349 so we can address your concerns.- Regards, New Hope Healthcare Institute Addiction Treatment Knoxville
Max Menestrina
6 months ago on Google
5
I was treated with great respect and I got the most from all the classes and activities.
Response from the owner6 months ago
Hi Max Menestrina, we appreciate you taking the time to leave a 5-star rating for us. - New Hope Healthcare Institute Addiction Treatment Knoxville

M.K Potts
7 months ago on Google
5
The admissions department, specifically Lukas, is fantastic! Especially with communicating well and getting things accomplished very quickly! He is very thorough and informative which is exactly what I was needing at the time. He still takes the time to check in on me to this day, which is very encouraging. 🙂
Response from the owner6 months ago
Hi M.K Potts, we are glad you had a 5-Star experience. - New Hope Healthcare Institute Addiction Treatment Knoxville

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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

New Hope Healthcare Addiction & Mental Health Treatment Center works with several private insurance providers, please contact to verify your specific insurance provider.

Private Insurance
Self-Pay Options

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

Clients in intensive outpatient programs (IOP) receive robust, personalized care to support their reintegration into their community. Clients stepping down from inpatient treatment frequently enroll in IOP before entering standard outpatient care or community-based recovery programs, such as AA. Intensive outpatient treatment generally involves between nine and 20 therapeutic hours weekly, with the frequency and duration of sessions decreasing as clients stabilize. IOP services commonly include counseling, recovery education, holistic therapies, and medication assisted treatment (MAT).

Outpatient rehabs enable clients to receive care without leaving their home, workplace, and community. Clients typically receive intensive addiction counseling, including individual, group, and family therapy. Many programs promote clients' long-term sobriety through recovery-focused life skills training and ancillary services, such as peer coaching. Medication assisted treatment (MAT), including medication induction and maintenance, are common in outpatient care. Most facilities offer multiple levels of care to accommodate clients' evolving needs, including intensive outpatient (IOP) and standard outpatient programming.

A partial hospitalization program (PHP) is an intensive outpatient option for those with moderate to severe addictions, allowing you to return home at the end of the day. It can be an alternative to hospitalization or used as a step-down option. PHP treatment requires a minimum of 20 hours of treatment per week for an average of 90 days. Depending on your needs, PHP treatment includes relapse prevention, medication management, and behavioral therapy services. PHP treatment is often covered by providers.

A sober living home in Tennessee, also known as a halfway house, refers to a group residence for men or women who are recovering from addiction. These are usually privately owned homes or houses owned by a nonprofit or business. Most are located in quiet residential areas. Residents have their own rooms or share a room with one roommate, and they share common areas. Each resident pays rent and helps with household maintenance.

Telehealth is a universal term to describe the broad range of applications that use telecommunications technology to deliver healthcare services. It encompasses multiple disciplines, including counseling, home health, disease monitoring, and physical therapy.

When enrolld in an addiction recovery program that's based on the 12 step model, clients are able to cultivate recovery-focused life skills emphasizing spiritual, mental, and emotional healing. Participants receive intensive peer support in 12 step meetings, which are anonymous, free, open to the public, and available day and night in most communities. Self-selected sponsors guide sponsees through the recovery journey, cultivating self-awareness, forgiveness, acceptance, and accountability. Though these programs are rooted in spiritual principles, participants aren't required to be religiously affiliated.

Treatments

Alcohol use disorder (AUD) is a treatable condition characterized by uncontrolled consumption of alcohol which continues despite negative consequences. Treatment options for alcohol addiction include inpatient or outpatient alcohol rehab in Tennessee. Therapeutic methods include group and individual therapy, medication, and holistic therapies. Aftercare is often provided through 12-step support groups, which offer ongoing accountability and encouragement.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

mental-health iconMental Health And Substance Abuse
opium iconOpioid Addiction

Substance abuse treatment in Tennessee is available in addiction treatment centers, where experienced addiction professionals can treat both substance use disorders. Typically, clinicians use a range of evidence-based therapies such as a biopsychosocial assessment, cognitive-behavioral therapy, and motivational interviewing to get a complete picture of your mental health, support systems, and motivation to change. Through an individualized treatment plan, you'll receive the support you need to achieve long-term sobriety through new skills and relapse prevention strategies.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Clinical Services

eye-movement iconEye Movement Desensitization And Reprocessing

In Tennessee, group therapy sessions for drug and alcohol addiction typically involve skill development to help you learn communication techniques and relapse prevention strategies. These strategies support your transition into the community and help you maintain long term sobriety.

Men and women in Tennessee undergoing one on one individual therapy sessions focus on understanding their unique needs and challenges. They do this under the guidance of an experienced therapist who can help you identify and address addiction triggers as well as create personalized relapse prevention plans. This offers you a customized path to a successful recovery journey.

Typical cognitive behavioral therapy in Tennessee involves recognizing negative thinking and learning techniques to change that thinking and create new, positive behaviors. Strategies may include SMART goals, journaling, and situation exposure.

Counseling in Tennessee that takes a dialectical behavior therapy approach can last from six to 12 months. During that time, you'll develop skills in the areas of distress tolerance, mindfulness, emotional regulation, and interpersonal effectiveness.

A wide range of therapeutic methods fall under the category of experiential therapy. Examples include drama therapy, animal assisted therapy, wilderness therapy, music therapy, and martial arts. Each of these offers an experience that allows the individual to express themselves and work through their emotions and experiences.

If you participate in motivational interviewing in Tennessee, your therapist will focus on four key strategies: open questions, affirmation, reflections, and summarizing. Rather than confront or warn you to change, the clinician will allow you to explore your own motivations and decide what changes you may need to make in your life.

Family therapy uses a structured environment to address the complexities of addiction and the negative influences it has on the family unit. Therapists work with family members to develop effective coping and communication strategies that support their loved one's recovery while also focusing on the health and well being of each family member.

Amenities

  • music2 iconMusic Room
  • art iconArt Activities

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes

Contact Information

Building icon

100 Glenleigh Ct
Ste 101
Knoxville, TN 37934

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Reviews of New Hope Healthcare Addiction & Mental Health Treatment Center

4.68/5 (132 reviews)
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Google Reviews

4.68 (132 reviews)
Ryan Kielbasa
3 weeks ago
5

Excellent Program! Staff is Awesome! I would recommend for anyone suffering from addiction and/or mental l health.

Joseph Luttrell
4 weeks ago
5

The whole staff was awesome and understanding I will tell people about this facility

Jory Taylor
4 weeks ago
5

This is a great place to get the tools you will need to live your best life. The staff is helpful and kind and want the best for you. Lucius was very kind and helped me work through my emotional and mentally problems. Ms Sarah my case manager was such a blessing and so resourceful and Monica will make sure you get to the right group. Thanks y'all for helping me be the best version of myself.

Response from the owner
HiJory Taylor, thank you for your glowing 5-star review! - New Hope Healthcare Institute Addiction Treatment Knoxville

kaine seitz
4 weeks ago
1

Staff allowed another client to steal $1000+ worth of clothing from me. My house manager, Lynn Bledsoe, literally told me he “don’t have empathy for people with mental heath issues” because he “can’t relate”. Then why are you working with the mentally ill???? The only thing this place did do for me was keep me sober, because I didn’t have access to anything, but I could’ve done that at my grandmas house. I didn’t learn anything unless one of the Andy’s was the group leaders. Most groups had no topic and were just openly conversating about stuff that had nothing to do with addiction or mental health. Hell, in one of my first classes the topic of discussion was cryptocurrency and Donald Trump. Sure maybe I’d talk about that stuff somewhere else but not in a place I’m paying a lot of money toward to help me with my mental health. They’ll do everything to get you in the door, and collect your insurance money, but when it’s time to go home you got to fend for yourself. I’ve never been to another facility who doesn’t make sure you get home when you’re in such a vulnerable state. I have tried contacting the Director of Operations, Corey Clay, and the CEO, Buddy Clay, about my stolen items numerous times but haven’t received so much as an email back. I’d highly recommend looking elsewhere if you want to feel like the higher-ups actually care about you. At my last facility, the director literally pulled me into her office and told me I was the most inspiring patient she’s ever seen come through there (Indiana Center for Recovery in Bedford), and she’s got 3 doctorates. I’d like to see what sort of education the admins at New Hope have. Just seems like a nepo-project to make money. David, the head behavioral tech, seems like he’s judging you the entire time you’re in his presence. That dude doesn’t give a damn about anyone there. He literally yelled at me my second day of class for asking someone to make coffee LOL. I tried having numerous conversations with him during my time but he always shut it down within a few seconds. Lynn Bledsoe should not be anywhere near the mentally ill. I have numerous recordings of him berating me. How am I supposed to heal in an environment like that? There were some fantastic staff members like Boy Andy and Girl Andy, Tiffany, Mary, Jason, Brenda, and Joe my second house manager. But if I had to give my honest opinion, I’d say take your insurance money somewhere where everyone cares about you.

Response from the owner
Hi kaine seitz, Thank you for your feedback. Please give us a call at (865) 509-9349 so we can address your concerns.- Regards, New Hope Healthcare Institute Addiction Treatment Knoxville
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