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New Horizon Counseling – Outpatient

701 East 3rd Avenue
Spokane, WA 99202
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New Horizon Care Centers WA 99202

About New Horizon Counseling – Outpatient

The intensive outpatient program allows individuals to attend treatment more frequently than traditional outpatient services. The primary focus of this program is on group therapy. Clients learn how to manage cravings and learn methods for changing their behaviors. Family educational classes are also available. Clients who are interested in learning about spirituality and how that can benefit them may request spiritual support services.

Outpatient treatment is provided to those who are struggling with mental health concerns, dual diagnosis, or addiction. Clients participate in individual therapy, group therapy, and family therapy. Specific topics and self-help groups can be provided, such as support around domestic violence or how to live a life of recovery.

New Horizon Counseling – Outpatient can be contacted to learn more about their services. They offer a sliding-scale payment option, a cash option, and can discuss insurance with individuals. If you would like to use insurance, it’s important to verify coverage with your provider because out of network benefits may vary. Coverage may be available through providers such as Ambetter, TRICARE, Anthem, Beacon, Cigna, and Aetna.

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Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW

Latest Reviews

Matthew Colon
2 weeks ago on Google
5
New Horizons Care Center has been a lifesaver — and Dustin deserves major recognition. I came in overwhelmed, trying to balance a new travel-heavy job while staying compliant with probation and UA requirements. Instead of taking my money and rushing me through intake, the front desk told me to hold off until we could confirm the program would actually work for my situation. That alone showed honesty and integrity. When Dustin called, he didn’t give me a generic answer. He listened, asked the right questions, and walked me through what could be done. My case wasn’t routine, but he still said, “We’ll figure it out.” By the end of that call, he took me onto his caseload, and for the first time in a long time, I felt real hope. Other facilities either didn’t offer telehealth or shut me down with quick “no, we can’t do that” responses. Dustin took the opposite approach — he cared, he problem-solved, and he helped me build a plan that kept my job on track while still meeting every treatment and probation requirement. After 25+ years of dealing with addiction programs, I have never felt this level of genuine care. Huge thanks also to Chris, my telehealth counselor, who treated me like an individual and helped me find workable solutions so I never had to miss class or work. And to the amazing woman who helped me get medical insurance — you went above and beyond, spending over two hours on the phone with me and providers so I wouldn’t be crushed by financial stress. I’m sorry I don’t remember your name, but I won’t forget what you did for me. If you need a team that truly cares and actually helps you move forward, New Horizons — especially Dustin — is the place to go. Highly recommend.
Lisa Peterson
4 months ago on Google
5
Ask for Heidi. She IS what this business is all about. She truly has been a blessing and I am so grateful for her guidance and relatable feedback! I consider myself very lucky to have ended up in her office for my assessment. (I truly believe it was not “by chance” and was no “accident”). I say that because, in my experience, my success relied primarily on my ability to connect with my treatment provider. It played an essential part of my willingness to see things through and to fully open up. I needed to feel I was in a safe space. With someone who I could trust. Someone who I believed had my best interests in mind. Someone I felt had a genuine desire to aid in my recovery. I proudly admit that she checked each and every one of those boxes. I had an instant connection with her and feel it remained that way, consistently, throughout the entirety of my treatment. I owe her a giant “thank you” for her constant kindness, for her unique approach, and for her continued wisdom and encouragement. She is an incredible asset to this field and the way that she genuinely care for those still suffering is inspiring and remarkably beautiful. 10/10 RECOMMEND!
Amie McGloflin
5 months ago on Google
5
I really enjoyed my treatment here! My counselor Dustin King is awesome. I can tell he genuinely cares for his clients and helped me to become the best version of myself that I have been for a very long time. He takes time and actually listened to what I said and made me feel like a person with value and not just another client to get through the process. I feel like a better person than when I started. I learned so much from him- he is extremely knowledgeable about recovery and mental health and gave me resources and advice that was particular to me and what would work for me. Very good counselor!!! Also wanted to mention Rylie, he was my weekly group leader. He is awesome too. Very smart and attentively listened to everyone in group and even when I didn’t understand what the person was saying, he did! And always had a comment to respond in wisdom and guidance and also appreciates everyone’s input. I learned a ton from group! Rylie is very kind and patient with people as well. Any ways I just had to leave a review because I read reviews and this place deserves 5 stars. I’m really happy with my experience here!!!🙂
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Rehab Score

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6.9 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

New Horizon Counseling – Outpatient works with several private insurance providers, please contact to verify your specific insurance provider.

Community Health Plan of Washington (CHPW)
Coordinated Care

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient rehab enables clients who are exiting detox or who are at an increased risk of relapse to focus on their recovery in a highly structured and supportive environment. Inpatient rehabs provide intensive clinical supervision and high-level treatment. Clients remain at the facility through the length of their program and typically receive multiple addiction counseling and education sessions per day. Holistic therapies, such as yoga, message, and meditation, may be used to relieve stress and ease discomfort.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Rehab aftercare programs support clients as they focus on maintaining their sobriety after intensive (often inpatient) treatment. These programs adhere to a model of life-long recovery, addressing addiction disease as a chronic, relapsing condition. Rehab aftercare services vary widely based on the specific and evolving needs of the client, but often include peer coaching, relapse prevention support, and 12 step program induction. Clients, case managers, and care teams typically collaborate on long-term care plans.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Effective drug rehab in Washington integrates care for the whole person, offering comprehensive solutions to addiction. Treatment methods address mental, physical, and relational aspects of substance abuse.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Inpatient and outpatient drug and alcohol rehabs are typically the best option if you're looking for substance abuse treatment in Washington. These programs employ evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and holistic approaches to help you overcome addiction, enhance your coping skills, and promote your mental health. Together, you'll learn the vital skills to support long-term sobriety and overall well-being.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Washington

Contact Information

Building icon

701 East 3rd Avenue
Spokane WA, 99202

Explore Other Centers Near Spokane

Reviews of New Horizon Counseling – Outpatient

3.43/5 (40 reviews)
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Reviews

1

Councilors are horrible not helpful give little direction or encouragement. Also threatening, patronizing, and condescending... Just wanting you to pay for a service that's not provided.

Reviewed on 1/3/2023
1

If you are struggling with mental problems and you are thinking of visiting this place, you should investigate well first because in my personal experience, they don't help at all. The employees are unprofessional, the counselors don't want to give of their time, the only th ... Read More

Reviewed on 2/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5526315789474 (38 reviews)
Matthew Colon
2 weeks ago
5

New Horizons Care Center has been a lifesaver — and Dustin deserves major recognition. I came in overwhelmed, trying to balance a new travel-heavy job while staying compliant with probation and UA requirements. Instead of taking my money and rushing me through intake, the front desk told me to hold off until we could confirm the program would actually work for my situation. That alone showed honesty and integrity. When Dustin called, he didn’t give me a generic answer. He listened, asked the right questions, and walked me through what could be done. My case wasn’t routine, but he still said, “We’ll figure it out.” By the end of that call, he took me onto his caseload, and for the first time in a long time, I felt real hope. Other facilities either didn’t offer telehealth or shut me down with quick “no, we can’t do that” responses. Dustin took the opposite approach — he cared, he problem-solved, and he helped me build a plan that kept my job on track while still meeting every treatment and probation requirement. After 25+ years of dealing with addiction programs, I have never felt this level of genuine care. Huge thanks also to Chris, my telehealth counselor, who treated me like an individual and helped me find workable solutions so I never had to miss class or work. And to the amazing woman who helped me get medical insurance — you went above and beyond, spending over two hours on the phone with me and providers so I wouldn’t be crushed by financial stress. I’m sorry I don’t remember your name, but I won’t forget what you did for me. If you need a team that truly cares and actually helps you move forward, New Horizons — especially Dustin — is the place to go. Highly recommend.

Lisa Peterson
4 months ago
5

Ask for Heidi. She IS what this business is all about. She truly has been a blessing and I am so grateful for her guidance and relatable feedback! I consider myself very lucky to have ended up in her office for my assessment. (I truly believe it was not “by chance” and was no “accident”). I say that because, in my experience, my success relied primarily on my ability to connect with my treatment provider. It played an essential part of my willingness to see things through and to fully open up. I needed to feel I was in a safe space. With someone who I could trust. Someone who I believed had my best interests in mind. Someone I felt had a genuine desire to aid in my recovery. I proudly admit that she checked each and every one of those boxes. I had an instant connection with her and feel it remained that way, consistently, throughout the entirety of my treatment. I owe her a giant “thank you” for her constant kindness, for her unique approach, and for her continued wisdom and encouragement. She is an incredible asset to this field and the way that she genuinely care for those still suffering is inspiring and remarkably beautiful. 10/10 RECOMMEND!

Amie McGloflin
5 months ago
5

I really enjoyed my treatment here! My counselor Dustin King is awesome. I can tell he genuinely cares for his clients and helped me to become the best version of myself that I have been for a very long time. He takes time and actually listened to what I said and made me feel like a person with value and not just another client to get through the process. I feel like a better person than when I started. I learned so much from him- he is extremely knowledgeable about recovery and mental health and gave me resources and advice that was particular to me and what would work for me. Very good counselor!!! Also wanted to mention Rylie, he was my weekly group leader. He is awesome too. Very smart and attentively listened to everyone in group and even when I didn’t understand what the person was saying, he did! And always had a comment to respond in wisdom and guidance and also appreciates everyone’s input. I learned a ton from group! Rylie is very kind and patient with people as well. Any ways I just had to leave a review because I read reviews and this place deserves 5 stars. I’m really happy with my experience here!!!🙂

Cadence Raine
8 months ago
4

3yrs ago, my license was suspended because of an error made by NHCC. It took a long time for me to get to the bottom of what had actually happened. But when I did finally figure it out I went right over them and they fixed it straight away. 3 days later my license was released. I can't remember the last time I was so happy. I only wish it hadn't taken me so long to find the problem in the first place.

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