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New Oakland Family Center

6549 Town Center Drive
Clarkston, MI 48346
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Top 10 Rehab In Clarkston
New Oakland Family Center MI 48346
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Top 10 Rehab In Clarkston

About New Oakland Family Center

One thing I like about them is they strive to make care accessible. Seeking co-occurring disorder care can be challenging. They ensure you can quickly get the help you need whenever you’re ready. You’ll benefit from walk-in services and 24/7 crisis stabilization.

Along with co-occurring substance use disorders, their programs address a full spectrum of mental health needs. You can find treatment for anxiety, depression, stress and school problems. They use an integrated approach that addresses all conditions in tandem to promote long term recovery.

With outpatient treatment, you can get the help you need while living at home. You can participate in group, individual, and family therapy to address the underlying causes contributing to your addiction. They target care based on your personal needs, designing an individualized treatment plan with proven interventions tailored to your unique situation.

It’s also great that they use a trauma informed approach. Accounting for trauma in treatment not only teaches you about how past experiences affect you today. It also helps you work through these tough situations and adopt healthy coping skills when triggers arise.

Another standout feature is their multifaceted team. You’ll benefit from empathetic care from certified nurse practitioners, psychiatrists, social workers, counselors and registered dieticians. These professionals deliver the combined experience and guidance to help you overcome challenges in your journey and come out on top.

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Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Kerry Nenn, BSW

Latest Reviews

Nevirose DeB
1 month ago on Google
1
My teen daughter saw a therapist at the Clarkston location semi-weekly for about 8 mos. Our therapist, M, was damaging. She was not trying to help our family. Instead, she was telling our teenaged daughter how we should be catering to her. I was picking up on this in my daughter's behavior at home, but blamed other sources. After the third time that I spoke with M on the phone or went into sessions, I understood the therapist's position. M was condescending and didn't seem to think that our daughter should have rules- just parents. I canceled further appointments; my daughter thinks it's due to M disagreeing with me, of course. We're looking for someone to help our family work together, not pit each against the other. She's made things much worse!
Abby V
4 months ago on Google
5
YOU ARE NOT ALONE!! GET THE HELP ITS WORTH IT!!!❤️❤️❤️ I truly can’t say enough about how much the New Oakland Clarkston location changed my life. I came in during a crisis, and I left feeling stable, hopeful, and genuinely happy. From the moment you walk through the doors, you’re greeted with open arms—there’s no judgment, just compassion, warmth, and professionalism. I was part of the face-to-face program at 28 years old, and everything exceeded my expectations. The group therapy sessions were incredibly powerful and gave me tools I didn’t even realize I was missing. My group leader, Kailee, was with me for the majority of the program and is genuinely one of the most bubbly, kindhearted, and knowledgeable souls I’ve ever met. She created a space that was safe, supportive, and uplifting every single day. Niki, my therapist, is truly amazing—so insightful, attentive, and caring. Dominique, the nurse, is an absolute gem—compassionate, patient, and always there when you need her. And Matt, the psychologist, didn’t waste any time helping me find the right medication and support. He took my concerns seriously and acted quickly, which made a world of difference. The staff here truly care. It doesn’t feel like “treatment”—it feels like a community of people who love what they do and want to help you grow and heal. The food was great every day, the atmosphere was calming and structured, and they even gave us breaks for fresh air, which made a huge difference for my mental health. This place gave me a full toolbox to take with me, and for the first time in a long time, I feel ready. But here’s the truth: you get out what you put in. If you show up, participate, and commit to the process, you will see change. This team will support you every step of the way, but you have to meet them there. What sets New Oakland apart is that their care doesn’t stop when you walk out the door. They set you up with a real plan for continued support—and they actually follow through. I will forever be grateful for the experience I had here. This team helped me find myself again. Thank you, New Oakland Clarkston. You saved me.
A Google User
4 months ago on Google
5
I recently was discharged from the PHP Face to Face program. It was an amazing program! I learned a lot of coping skills, and really felt that I was in a safe, non-judgmental facility. I spent most of my time with Kailee. She is EXACTLY what the mental health world needs. She is so kind. She really takes the time to get to know. She challenges you, makes you get a little out of your comfort zone, and shows incredible support. I also had the pleasure of working with Martha and Dr. Harris. Both were so warm and friendly. You can tell they just want to see you feel better. Everyone I encountered was so kind! They never made me feel bad or insecure about being there. Even the front desk ladies were amazing! The one who works check in was always in a great mood, and that helps you settle in and feel comfortable. Overall, I highly recommend New Oakland in Clarkston if you’re in a dark patch. They will help you create an action plan to get you back to your best self! I hope I never hit a spot again where I need PHP again, but it’s great to know there’s such wonderful humans willing to help you. 10 out of 10 experience.
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Rehab Score

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7.5 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

New Oakland Family Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Traditional outpatient services are the least restrictive means of treatment and may include individual, group, family and medication management focused treatment. These outpatient services are based on the client’s needs and may involve weekly, bi-weekly and/or monthly scheduled sessions.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

The New Oakland FACE to FACE Intensive Outpatient Program (IOP) focuses on children, adolescents and adults with emotional, behavioral, and/or chemical abuse problems. It is less intensive and restrictive than the FACE to FACE partial day program, taking place on three non-consecutive days per week and lasting three hours per visit. It is a modified, less restrictive component of the FACE to FACE partial day programs, still featuring group, individual and family therapies that effectively deal with crisis, depression and conflict through the acquisition of social, interpersonal, communication, negotiation and conflict resolution skills. With the New Oakland IOP, an individual continues to live at home and remain engaged in his or her own life, continuing to go to work or school while developing the skills he or she needs with the help and support of the program.

While many people know it as "day treatment", a partial hospitalization program (PHP) offers treatment during the day and allows you to live at home. PHP treatment typically requires a commitment of at least 20 hours of treatment every week, with a program duration that spans approximately 90 days. While commuting is necessary, some programs offer telehealth options. PHP treatment plans usually include relapse prevention, medication management, and behavioral therapy.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Michigan provides personalized treatment to help individuals break this cycle and regain control of their lives. Treatment methods are used in various levels of care, including inpatient rehab, partial hospitalization programs, intensive outpatient programs, and standard outpatient treatment.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

mental-health iconMental Health And Substance Abuse

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Both internal and external factors can put stress on a relationship. Couples therapy helps you and your partner work through those stressors and find healthy ways to deal with challenges as they arise.

Cognitive behavioral therapy in Michigan helps participants view challenges more clearly so they can respond to them in healthy ways. During a limited number of structured sessions, clients learn about and practice these changes to effectively address substance use and mental health disorders.

Addiction often involves intense situations and emotions. Dialectical behavior therapy helps you understand and regulate your emotions and better manage the situations that evoke those feelings. You'll receive mindfulness training and stress management training to cope more effectively with difficult emotions.

During motivational interviewing, therapists express empathy, support self efficacy, and develop discrepancies. By using these techniques, therapists help clients reflect on their desires for change and understand why and how they should move forward with those changes.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Kevin Sendi

President & CEO

Annissa Rosser

Psychiatric Nurse Practitioner

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Michigan

Contact Information

Building icon

6549 Town Center Drive
Clarkston, MI 48346

Explore Other Centers Near Clarkston

Reviews of New Oakland Family Center

3.31/5 (95 reviews)
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Google Reviews

3.3052631578947 (95 reviews)
Nevirose DeB
1 month ago
1

My teen daughter saw a therapist at the Clarkston location semi-weekly for about 8 mos. Our therapist, M, was damaging. She was not trying to help our family. Instead, she was telling our teenaged daughter how we should be catering to her. I was picking up on this in my daughter's behavior at home, but blamed other sources. After the third time that I spoke with M on the phone or went into sessions, I understood the therapist's position. M was condescending and didn't seem to think that our daughter should have rules- just parents. I canceled further appointments; my daughter thinks it's due to M disagreeing with me, of course. We're looking for someone to help our family work together, not pit each against the other. She's made things much worse!

Abby V
4 months ago
5

YOU ARE NOT ALONE!! GET THE HELP ITS WORTH IT!!!❤️❤️❤️ I truly can’t say enough about how much the New Oakland Clarkston location changed my life. I came in during a crisis, and I left feeling stable, hopeful, and genuinely happy. From the moment you walk through the doors, you’re greeted with open arms—there’s no judgment, just compassion, warmth, and professionalism. I was part of the face-to-face program at 28 years old, and everything exceeded my expectations. The group therapy sessions were incredibly powerful and gave me tools I didn’t even realize I was missing. My group leader, Kailee, was with me for the majority of the program and is genuinely one of the most bubbly, kindhearted, and knowledgeable souls I’ve ever met. She created a space that was safe, supportive, and uplifting every single day. Niki, my therapist, is truly amazing—so insightful, attentive, and caring. Dominique, the nurse, is an absolute gem—compassionate, patient, and always there when you need her. And Matt, the psychologist, didn’t waste any time helping me find the right medication and support. He took my concerns seriously and acted quickly, which made a world of difference. The staff here truly care. It doesn’t feel like “treatment”—it feels like a community of people who love what they do and want to help you grow and heal. The food was great every day, the atmosphere was calming and structured, and they even gave us breaks for fresh air, which made a huge difference for my mental health. This place gave me a full toolbox to take with me, and for the first time in a long time, I feel ready. But here’s the truth: you get out what you put in. If you show up, participate, and commit to the process, you will see change. This team will support you every step of the way, but you have to meet them there. What sets New Oakland apart is that their care doesn’t stop when you walk out the door. They set you up with a real plan for continued support—and they actually follow through. I will forever be grateful for the experience I had here. This team helped me find myself again. Thank you, New Oakland Clarkston. You saved me.

A Google User
4 months ago
5

I recently was discharged from the PHP Face to Face program. It was an amazing program! I learned a lot of coping skills, and really felt that I was in a safe, non-judgmental facility. I spent most of my time with Kailee. She is EXACTLY what the mental health world needs. She is so kind. She really takes the time to get to know. She challenges you, makes you get a little out of your comfort zone, and shows incredible support. I also had the pleasure of working with Martha and Dr. Harris. Both were so warm and friendly. You can tell they just want to see you feel better. Everyone I encountered was so kind! They never made me feel bad or insecure about being there. Even the front desk ladies were amazing! The one who works check in was always in a great mood, and that helps you settle in and feel comfortable. Overall, I highly recommend New Oakland in Clarkston if you’re in a dark patch. They will help you create an action plan to get you back to your best self! I hope I never hit a spot again where I need PHP again, but it’s great to know there’s such wonderful humans willing to help you. 10 out of 10 experience.

Nikki Siegel
5 months ago
1

Called to make an appointment today. Whoever the woman is answering the phones is super rude & impatient. I’ve never had an experience like that calling in a mental health place. There’s a lot in the area so I would suggest looking elsewhere.

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