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Northeast Counseling Services – Nanticoke

121 South Prospect street Nanticoke, PA 18634
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About Northeast Counseling Services – Nanticoke

Northeast Counseling Services provides substance use and mental health treatment for children, adolescents, and adults. It’s based in Nanticoke, Pennsylvania. It’s in a suburban area by Patriot Square. They offer outpatient services, starting with an assessment to help the team determine your unique needs and devise a care plan for your goals.

Combined Approach

The center offers group and individual therapy sessions, along with psychiatric support. They understand that some clients may need more extensive treatment and offer immersive sessions to cater to those needs.

The group sessions, especially in the Common Ground Decision Support Center, provide a more open setting where guests can share with others who understand their unique challenges and experiences with drugs or alcohol. Peers can empathize and support your progress as you move through the program.

Family Support

Since addiction often affects loved ones, Northeast Counseling Services provides support for those members. It may help build appropriate boundaries for future sobriety and create a supportive network for recovery. Families may learn more about the disease of addiction and how it challenges thinking skills and relationships.

The center provides specialized treatment for veterans that emphasizes assistance for the challenges they often face. It also includes programs for their families. This can include events like their annual Mental Awareness Walk that brings the community together.

Their additional services can include forensics for court ordered programs as well as stabilization and crisis care. A hotline is manned 24/7, and school learning programs are available for students who are stressed out in the classroom.

They work with numerous health insurance plans, including Medicaid and Medicare. They also feature a sliding fee scale for guests who don’t have insurance. The facility is wheelchair accessible and located in a central area near various community resources.

Similar Rehab Centers

Latest Reviews

Harmony Daniels
1 month ago on Google
2
I hate this place they don't seem to want to help or even listen. I miss community counseling I wish they would have never closed at least there the counselors cared enough to listen to you and even got to know you. The care was exceptional at C.C and you felt like they really cared the doctors were also great and listened to your concerns and showed compassion ,
Ann Jay
3 months ago on Google
1
I was referred here by a doctor and I have called several times & left numerous voicemail and no one calls back. Very unprofessional
Kathleen Evans
3 months ago on Google
1
I have been calling for three weeks and I can’t get a call back to save my life
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.9 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Joseph Mulé

CEO

Malory Kulick, LSW

COO

Marge Matisko, MGA

Human Resources Director

Contact Information

Building icon

121 South Prospect street
Nanticoke, PA 18634

Fact checked and written by:
Patti Croft, MBA
Edited by:
Peter Lee, PhD

Reviews of Northeast Counseling Services – Nanticoke

3/5 (64 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Harmony Daniels
1 month ago
2

I hate this place they don't seem to want to help or even listen. I miss community counseling I wish they would have never closed at least there the counselors cared enough to listen to you and even got to know you. The care was exceptional at C.C and you felt like they really cared the doctors were also great and listened to your concerns and showed compassion ,

Ann Jay
3 months ago
1

I was referred here by a doctor and I have called several times & left numerous voicemail and no one calls back. Very unprofessional

Kathleen Evans
3 months ago
1

I have been calling for three weeks and I can’t get a call back to save my life

Danielle & Jason Westgate
4 months ago
5

I can’t say enough about how great the staff have been. Lisa the PA, Donna W a therapist, Cathy F the CM and Dr Saxon. They have been so very, very kind, and supportive for our family. They have done more than I could’ve imagined and have given the help we needed at the time we needed at the most. They were kind, compassionate, and truly listen.

Quarran Perkins
7 months ago
1

Sandra
10 months ago
1

Last week I was not physically feeling well. I was not feeling like myself as a result. Additionally, I am sure that my state of mind, etc. was not as it should have been. A friend was concerned about me. This friend called for a wellness check. Two counselors showed up at my door. One informed me that a “complaint had been filed against “ me and that they were here to check on me. The words in quotations are exact. While it is nice to know that my friend cared about me, and my well being, the counselors remarks when they were here left me feeling horrible. Had it been a true life or death situation, I would have told these counselors the same thing that I told them when it happened - “I was okay “. Sadly, I would not have accepted any help from northeast counseling. I probably would rather have accepted the possibility of dying rather than being seen as a “complaint “. The fact that a wellness check might be a lifeline for someone is possible. Counselors should be trained to be aware of the words that they are using. I found out later that there is no such thing as a complaint being filed against anyone. A wellness check should be termed as a wellness check not a “complaint”. Extremely bad choice of words by northeast counselors. The next day, a supervisor called me to ask me how I felt about the “incident last night”. These again are the exact words in quotations. This too was a poor choice of words in my opinion. I am giving only my opinion and feelings about this event. It does not inspire any confidence in the caring, compassion, respect or concern for my welfare by northeast counseling. I will NOT ever recommend them to anyone or ever use their services . Should anyone call them for a wellness check, I would highly recommend caution on behalf of the caller. Such a call may be someone’s lifeline.

Kh R
11 months ago
1

BEWARE. If you are looking for help this is not the place. I understand there are a few good reviews but don’t be fooled. There are other professional and very beautiful places other than this business. They are supposed to help and they do not help they make matters worse and cause trouble without knowing any of the background. They turned away a minor who was asking for help and decided to inflict more pain and unnecessary stress and trouble by calling CPS. After we talked to CPS they are now here to help us unlike NORTHEAST COUNSELING SERVICES NANTICOKE,PA. I will leave this at that and now say there will be consequences for their actions. Please do not use their services in hopes of them vacating the property and a more professional service steps in. Thank you

Jay McKeown
1 year ago
1

HIPPA VIOLATIONS. My mother and I were not speaking for a year. We sense reconciled and she told me she contacted the guy who runs the place Chaz and he gave her my new address, phone number and treatment information. I walked out and he was on my motorcycle writing the vin number down, on the same piece of paper was my license plate number. When I confronted him I was told I’m a biker psycho with anger issues, he runs a whole clinic, who will people believe? I left town for a few months, I attempted to go back so I can get my meds, he told me it’s in my best interest to go to the Wilkes barre clinic. Gave me the ladies number. I’ve been calling for 5 days, NO ANSWER. Now I’m out of medication and it’s obvious they do not care.

Ethan Davis
1 year ago
1

Contacted them multiple times at the recommendation of my primary doctor via email, voicemail, and the contact form on their website. Never got a single response. They're utterly useless.

Leah Brizzy
1 year ago
5

I go to North East counseling Wilkes Barre location and I love my provider Sam!!! She is loving kind understanding and helpful she really truly listens to me... For the first time in my life. I'm 40 and never felt to cared about by my mental health provider!! I'd give her 10 stars if I could. Great Job

William Billy Norton
2 years ago
5

Nice.

Tina Miller
2 years ago
2

Nightmare. I was with them receiving the same treatment for 2+ yrs. Then they pulled the rug out from under my feet. I have tried everything they told me to. Now I'm suffering because of them, no hope in sight. Thank you so much for making me worse not better.

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