800-784-1361
The worst service with which they have treated me, the staff is unpleasant, and the errors when charging are massive. Your organization is bad! I do not recommend it.
About Nystrom & Associates – Apple Valley
Cognizant of the complexities involved in substance use disorders, Nystrom & Associates offers different programs customized for individual needs. This holistic, co-occurring treatment program treats substance use and mental health symptoms as they occur together, as stimulant or illicit drug use can exacerbate other conditions. Among the symptoms that lead to treatment here are debilitating effects on relationships, poor performance at work or school, legal troubles, health issues related to the use of substances and dissatisfaction with one’s own life. 
The Apple Valley Clinic also offers more than just substance use treatment. These services include individual, couple and family counseling, psychiatric services and medication management. Dialectical behavior therapy (DBT) is also provided for clients who have difficulty with emotional stability, along with telemedicine services so clients can access their appointments from home or wherever they may be. 
Staffed by local therapists who work in the community, the Apple Valley Clinic can provide personalized attention specific to each client’s unique needs. The clinic’s emphasis on community-oriented care helps create an inclusive and welcoming space for anyone who visits their location. 
Latest Reviews
The experience was fine but the after effects of the cortisone just about killed me. My blood glucose would not come down and I was voracious and couldn't eat what my body craved because of the blood glucose.
Response from the owner3 weeks ago
Thank you for taking the time to share your review, Rich.
While the staff who answer the phone and work at the desks are very nice and helpful, and my ADHD assessor was wonderful, I have had two prescribers that have been unhelpful, not great listeners for understanding, and sometimes downright rude. I do not look forward to my appointments.
Also, a drug test is required if you need ADHD medication, but the only location within 15 miles of my fulltime job is only open 10a-6pm Tuesdays. It was a very big deal to leave work in time to get here by 5:50. Luckily the ladies at the desk were willing to let me take the test, but I was told that the processor "sometimes leaves early if no one is here". That was enraging.
Those who work full-time jobs and may not be able to get here until just before six, so there is no reason this technician should be leaving early from such an important and limited timeframe job. *Especially* if it's going to delay someone getting the medication they need to Keep their fulltime job. I was already very unimpressed with Nystrom and Associates, and this just an appalling lack of regard for what your patients go through.
I'm so thankful the ladies at the desks are were kind, polite, and treated me like a human being. Unlike many others with important jobs at Nystrom Apple Valley - who Should be the most patient-centered of all. As a whole, 1 out of 5; Will Not Recommend.
Response from the owner3 weeks ago
Thank you for taking the time to leave a review. We take all feedback seriously and are committed to providing excellent service, but we’d appreciate it if you could contact us directly at applevalleymanagers@nystromcounseling.com so we can better understand your concerns.
Nystrom has an integrated staff model. Offices are spread out all over the state, but they all work together which allows a quicker pathway for receiving services. Most other offices in one geographic location have waiting lists to be seen which is tough on a patient with emergent mental health issues that exacerbate while left untreated.
Response from the owner3 weeks ago
Thank you for your positive feedback, Bernie! 
Rehab Score
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6.2 / 10
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Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Intensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Aftercare Support
Rehab aftercare programs provide robust, wraparound care for clients who have completed detox and/or intensive inpatient rehab. Their services may vary widely, but typically include peer coaching, relapse prevention support, 12 step program induction, career counseling, and related community reintegration services. The client's case manager and recovery team coordinates with the client to identify the rehab aftercare services they need to promote their sustained sobriety.
12-Step
12 step programs support long-term recovery through personal growth. Participants are expected to regularly attend 12 step meetings, which are free, anonymous, and accessible 365 days per year in most communities. They are also mentored by self-selected sponsors who help guide them through the steps of recovery, which are rooted in spiritual principles and designed to foster self-awareness, forgiveness, accountability, and acceptance. Religious affiliation is not required and specialized formats, including age and gender specific meetings, are available.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug addiction is defined as an inability to stop using drugs even though it causes negative consequences in your life. Drug rehab in Minnesota provides treatment for drug addiction in a variety of settings including inpatient treatment and outpatient treatment.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Staff
Mark Peterson
CEO
Andrew Pipp
CIO
Anh Kremer
Chief Strategy & Development Officer, General Counsel
Mike Chappuis
COO
Jean Ysbrand
Chief Human Resources Officer
Shannon Beaudin Klein
Chief Marketing Officer
Tim Balcerzak
CFO
Contact Information
7300 West 147th Street
Suite 204
Saint Paul, MN 55124
Get Help Now - 651-314-3107
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Fact checked and written by:
Rockel Mundy
Edited by:
Kerry Nenn, BSW
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