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Olsten Health Services

100 Kanawha Boulevard East Charleston, WV 25301
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About Olsten Health Services

Olsten Health Services, located in Charleston, West Virginia is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. Specialty rehab programs at Olsten Health Services include tailored care focusing on women's specific needs and experiences and gender-specific addiction treatment addressing unique challenges faced by men.

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Latest Reviews

Katie Geddes
4 weeks ago on Google
5
I cannot say enough good things about the staff and management at this Marriott, particularly the manager Ms. Cindy. I was on a road trip with my dad from NC to Detroit for a memorial and we stayed at this location going both ways. I thought I lost a pair of earrings that are very dear to me during my first stay. When passing through again, I inquired about a lost item and the front desk checked the lost & found, then Ms. Cindy personally called the maid that had cleaned the room and she even inquired with the couple who stayed in the room after me if they had seen my earrings. Thankfully I was mistaken and I had not lost the earrings, but Ms. Cindy demonstrated a high level of care and respect towards both myself and her staff that is rarely seen. I wish her and all of the staff at this Marriott location--which is very clean, nicely updated, and centrally located--all the best.
Nicole Funk Frederick
1 month ago on Google
5
Rolled in through Charleston in the middle of the night looking for a quick, clean place to get some sleep. This place fit the bill. I cannot speak to breakfast (slept past that time), but the shower was hot, room was spotless, and towels were great. Will come here when attending events at the civic center in the future.
Mark Muncy
1 month ago on Google
5
Cindy at the desk is a rockstar. Rooms are comfy and the riverfront views are amazing. Comfy beds, newly renovated. Bathrooms are spacious. Parking is an extra cost, but minimal. A must stay when in Charleston.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.6 / 10

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug addiction causes psychological and physical damage through repeated and uncontrollable use of substances. Drug rehab in West Virginia focuses on providing a full continuum of care, from detox to aftercare, and treatment can take place in outpatient or inpatient settings, based on your needs.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Contact Information

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100 Kanawha Boulevard East
Charleston, WV 25301

Rehab in Cities Near Charleston

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Reviews of Olsten Health Services

4.2/5 (814 reviews)
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Reviews

Overall Experience
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Google Reviews

4.2 (814 reviews)
Stitch Reloaded
2 weeks ago
2

Be warned, you have to pay to park in the hotel's parking lot. This was not the case last year and complimentary parking is listed as an amenity. If I have a room the parking should be included. I will start staying at the hotel next door from now on. Complete BS.

Hollz Walsh
2 weeks ago
5

I stayed here for a convention after weighing the pros and cons of 5 hotels. I’m so glad I chose this one. I was remembered daily and treated with kindness. The staff at the bistro were very sweet, and the food was better than I expected. The cookie was a wonderful treat after a long day. The room was clean and smelled fresh. The shower was modern and clean. The bed was very soft and comfortable. I prefer a firmer bed, but after sleeping on rock hard hotel beds, I’m very happy with a plush mattress. No bugs, no mold, no weirdness. The rooms could be more sound proof, but it wasn’t worse than any other hotel I’ve been to. Overall it was a great stay and I will be staying here for my Charleston needs in the future!

Lindsay Garrett
2 weeks ago
5

The manager, Cindy, and her team, were extra extraordinary. We stay in these sorts of hotels all the time on our travels across the country. This particular Marriott was so much better than many others. Cindy went out of her way to be helpful to us. We had a car full of valuable items and were concerned about nighttime security. Cindy allowed us to use the space she ordinarily uses right outside the front door so that it could be seen by the nighttime security person. Who does that?!?! So thoughtful. We are staying in another Marriott property again tonight and it doesn’t hold a candle to the Charleston downtown Marriott. Thank you, Cindy!!!

Katie Geddes
4 weeks ago
5

I cannot say enough good things about the staff and management at this Marriott, particularly the manager Ms. Cindy. I was on a road trip with my dad from NC to Detroit for a memorial and we stayed at this location going both ways. I thought I lost a pair of earrings that are very dear to me during my first stay. When passing through again, I inquired about a lost item and the front desk checked the lost & found, then Ms. Cindy personally called the maid that had cleaned the room and she even inquired with the couple who stayed in the room after me if they had seen my earrings. Thankfully I was mistaken and I had not lost the earrings, but Ms. Cindy demonstrated a high level of care and respect towards both myself and her staff that is rarely seen. I wish her and all of the staff at this Marriott location--which is very clean, nicely updated, and centrally located--all the best.

Nicole Funk Frederick
1 month ago
5

Rolled in through Charleston in the middle of the night looking for a quick, clean place to get some sleep. This place fit the bill. I cannot speak to breakfast (slept past that time), but the shower was hot, room was spotless, and towels were great. Will come here when attending events at the civic center in the future.

Mark Muncy
1 month ago
5

Cindy at the desk is a rockstar. Rooms are comfy and the riverfront views are amazing. Comfy beds, newly renovated. Bathrooms are spacious. Parking is an extra cost, but minimal. A must stay when in Charleston.

Dustin Shay
1 month ago
5

I had a wonderful stay at the Courtyard Marriott in Charleston, WV. The front desk staff and café team were very friendly and welcoming, which made check-in and every interaction smooth and pleasant. My room was clean, comfortable, and felt just right for relaxing after a long day. The entire facility was spotless and well maintained, which really stood out. Everything about my stay was perfect—I highly recommend this hotel and will definitely stay here again!

Joel M. Rust
1 month ago
5

Tim Andrews
1 month ago
2

Our room had black mold in the shower. I wouldn't recommend staying here.

Susan Weaver-Parrott
1 month ago
2

Do not stay here if you are a single female traveling alone! My car was vandalized in the “secure and monitored” parking lot—which is an extra fee on top of the hotel room charge. I repeatedly reached out to management for footage of the vandalism on the alleged parking lot cameras but to no avail. My phone calls were not returned despite multiple attempts and promises. When I finally got ahold of Bonvoy I was told there was no record of my calls and that since I didn’t file a police report and submit to the hotel management THAT is why the hotel management is ignoring me. Terrible customer service!! Also doors are locked at night and management disappears from the front desk so do not do a late check in even if you call ahead to let them know.

Dustin Hoskins
2 months ago
1

I wouldn't give them a 1 star if it wasn't for mediocre employee that double charged for a room and brought it to their attention and offered to show the paper trail and they chose not to adhere to my issue and i quote " don't see on our end so if you think we double charged dispute the charge" and then was hung up on. Only thing good place the shoneys and captain ds beside it

Aubrei Krummert
2 months ago
5

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