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Compass Health Network – New Town

3785 New Town Blvd Saint Charles, MO 63301
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Compass Health Network - New Town MO 63301

About Compass Health Network – New Town

Compass Health Network – New Town, located in Saint Charles, Missouri is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient.

Specialty rehab programs at Compass Health Network – New Town include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and accessible addiction treatment using sign language and adapted communication methods.

Latest Reviews

Courtney Horner
2 months ago on Google
5
Went for my first visit today saw Alexandra Lucas I have the best experience from the minute I walked in to the minute I walked out had the best visit they were super sweet to my granddaughter she definitely looks at you and pays attention to what you're saying to her and try to figure out the best solution I did walk out in pain still but it was a very good decision to go there today I really appreciate them
Jonni Garcia
3 months ago on Google
5
I liked the service they provided me.
Jenn Matthews
3 months ago on Google
5
Compass Health on New Town boulevard is an amazing experience. Everyone from the receptionists to the nurse to the nurse practitioner all extremely friendly, very knowledgeable, patient,caring. Just a wonderful all together experience!! I'm definitely staying with this compass Health!!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.7 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Couples therapy in Missouri deals with the problems each partner has within themselves and with each other. Sessions may be held jointly and others individually to address these issues and help each partner learn how to manage challenges in healthy ways.

Family therapy sessions help individual family members in Missouri learn to improve their communication skills and understand how the family dynamic is both affected by addiction and affects their loved one's addiction. Therapists work with individual members to identify and modify negative behaviors which helps create a more supportive home environment.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In Missouri, therapists and patients work closely in individual therapy to address the personal challenges and triggers that drive addictive behavior. Using a customized approach helps foster self awareness so you can make positive changes toward a healthier, substance free life.

The goal of cognitive behavioral therapy in Missouri is to help clients change their thinking and behavioral patterns. Strategies of treatment include role playing, facing fears, and calming techniques.

Motivational interviewing is a short term method often used during drug rehab in Missouri. It typically lasts one or two sessions, with the goal of facilitating conversation about change. The client should leave the sessions feeling more decisive and secure in their ability to make the changes they desire in their life.

Staff

Tim Swinfard

President/CEO

Al Greimann

Executive VP, President/CEO, Royal Oaks Hospital

Gloria Miller

Executive VP Chief Behavioral Health Officer

Alan Stevens

Executive VP COO

Mayme Sloan

Executive VP Compliance & Quality & General Counsel

Katrina McDonald-Fuller

Executive VP Corporate Services

Peter Lyskowski

Executive VP Chief Administrative Officer

Jake Krafve

Executive VP CFO

Dr. Katherine Friedebach

Executive VP, Chief Medical Officer

Diane Coletta

Senior VP Human Resources

Lauren Moyer

Executive VP Clinical Innovation

Contact Information

Phone icon (844) 853-8937
Building icon

3785 New Town Blvd
Saint Charles, MO 63301

Rehab in Cities Near Saint Charles

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Reviews of Compass Health Network – New Town

3.8/5 (31 reviews)
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Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8 (31 reviews)
Neena Raje
2 months ago
5

Samantha Dietrich
2 months ago
5

Sarah Wanjiku
2 months ago
5

Courtney Horner
2 months ago
5

Went for my first visit today saw Alexandra Lucas I have the best experience from the minute I walked in to the minute I walked out had the best visit they were super sweet to my granddaughter 😁 she definitely looks at you and pays attention to what you're saying to her and try to figure out the best solution I did walk out in pain still but it was a very good decision to go there today I really appreciate them 😁🙂

Jonni Garcia
3 months ago
5

Me gustó el servicio que me brindaron

Jenn Matthews
4 months ago
5

Compass Health on New Town boulevard is an amazing experience. Everyone from the receptionists to the nurse to the nurse practitioner all extremely friendly, very knowledgeable, patient,caring. Just a wonderful all together experience!! I'm definitely staying with this compass Health!!

Ollie
4 months ago
5

Haven Snow
4 months ago
1

I did my intake here/assessment. I was the first one in the door that day. One by one as they all come in for their shifts, they talked excitedly about their secret Santa and Christmas party. So much so, that they put my insurance in wrong -even corrected me when I asked why they said Medicaid- which delayed my therapy needs for a month for their mistake and didn't provide me instructions to come ready for my psychiatrist appt to do a drug test so now another month delay in moving in the route I want for myself. And this is my first experience with compass health- therapy and psychiatry.

Darren Stoons
5 months ago
1

They don't give a shit about people or their mental health

SG
5 months ago
1

Very poor scheduling of appointments!!! They give you an appointment time When you get there, they say the appointment is 15 minutes earlier than you were scheduled for. Then they won't see you and you miss your whole appointment even though you showed up!!!

pradeep reddy
5 months ago
4

The PCP Alexandra was great, but post appointment services are worst, rhey have a call center which has no clue of what the silution is. It has been 6 days and i do not have blood test results. Where on earth it takes a week to have normal blood work results. Quest did it for me in 8 hours last time. Update: Finally received my test results, hope they will take my feedback seriously and improve the service.

Andrea Mueller
7 months ago
5

I take 2 family members here and have been impressed every time.

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