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Pennsylvania Counseling Services – Pearl Street

40 Pearl Street Lancaster, PA 17603
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Pennsylvania Counseling Services - Pearl Street PA 17603

About Pennsylvania Counseling Services – Pearl Street

Pennsylvania Counseling Services – Pearl Street is a drug and alcohol rehab facility located in Lancaster, Pennsylvania. They offer treatment to teens and adults who suffer from substance use disorder and alcohol use disorder. They treat people who have co-occurring addiction issues and mental health conditions.

They provide a drug and alcohol assessment. They will ask you questions about your drug and alcohol consumption and questions that will gauge if you have a mental health condition. You may also be given a drug test.

You will have the opportunity to participate in group and individual therapy sessions. If you are an adult who needs a high level of care then you will go into the intensive outpatient program in which you will come in for treatment several times a week. If you do not need such a high level of care then they will provide you with therapy once a week.

Group therapy sessions are age-specific. Adolescents have their own group and adults have theirs. Treatment for SUD includes many different kinds of groups including those that focus on coping mechanisms and those that deal with the effects of alcohol on your body.
They use contingency management for treating teens. This method rewards kids for good behavior.

A teen who has consistently clean drug tests and gets good grades may be rewarded with a gift card. A group of kids who participate in therapy and provide peer support to other kids may be treated to a movie night or a group dinner. Teens and some adults will also have family therapy sessions in which they can discuss their conditions with their loved ones.

Latest Reviews

London Chamberlin
4 months ago on Google
4
I've been treated at this location for 4 years with multiple therapists and have always had a good experience.In regards to common complaints of it being "money hungry" this is the American healthcare system at it's finest. I also have Medicaid, so I've never had an issue with insurance or payments. I know when my partner wanted to start being seen even though their insurance was accepted it was not fully covered and it was costing $70 out of pocket. However, this is a common issue overall due to the American healthcare system. Once insurance began to cover costs they received a refund check for being over charged. My therapist also helped with resources to get them paying next to nothing to get back into therapy after being discharged due to not being able to afford it. With the therapist's help and resources they can now attend again, afford it, and got help getting accepted with state insurance.The receptionists have always been nice and friendly. Every therapist I've seen I've had a good experience with. One complaint I have is the high rate of staff leaving abruptly. Twice the therapist I was seeing left the company and I had to get transferred to a new counselor. This is completely due to their personal choices. I got transferred right away too.I began seeing the psychiatrist which was easy to get an appointment with help from my therapist at the time. She got me seen and evaluated and I began to see her for med management. It was a positive and quick experience and greatly helped me mentally and physically on my journey.I hope that everyone can find the support and help they need. Whether here or at another facility. I will be continuing to go to PA counseling services.
Suzanne R.
8 months ago on Google
1
My son was to start counseling here today and was told to go somewhere else, they can t help him. That is just unbelievable to me.
Stew Riley
1 year ago on Google
5
I have been coming here for years now and I couldn't ask for a better councilor. She has been with me through so many things and has helped with everyone. I highly recommend this location.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.7 / 10

Location

Accepted Insurance

Pennsylvania Counseling Services – Pearl Street works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

employee-assistance iconEmployee Assistance Program

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. PA Counseling offer intensive outpatient therapy for drug and alcohol abuse. The program is available for adults and adolescents.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. PA Counseling offers specialized treatment for eating disorders, the treatment includes group and/or individual sessions.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Amenities

  • private iconPrivate Setting

Staff

Roy Smith

founder

Ruthie Davis

CEO

Becki Hagee

CFO

Kimberly Ernest

President

Tim Nicklas

VP of Treatment Services

Patricia Barrios

VP of Financial Operations

Don Hager

VP of Information Technology

Leah Hannah

VP of Marketing & Development

Contact Information

Phone icon (855) 272-1653
Building icon

40 Pearl Street
Lancaster, PA 17603

Fact checked and written by:
Eliza Gale
Edited by:
Courtney Myers, MS

Rehab in Cities Near Lancaster

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Reviews of Pennsylvania Counseling Services – Pearl Street

3.4/5 (23 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4 (23 reviews)
Joseph Joelsz
1 month ago
5

Definitely helped me become a better person! I’m not gonna lie I hated it at first 😂😅 But as my mindset changed so did the hate

London Chamberlin
4 months ago
4

I've been treated at this location for 4 years with multiple therapists and have always had a good experience. In regards to common complaints of it being "money hungry" this is the American healthcare system at it's finest. I also have Medicaid, so I've never had an issue with insurance or payments. I know when my partner wanted to start being seen even though their insurance was accepted it was not fully covered and it was costing $70 out of pocket. However, this is a common issue overall due to the American healthcare system. Once insurance began to cover costs they received a refund check for being over charged. My therapist also helped with resources to get them paying next to nothing to get back into therapy after being discharged due to not being able to afford it. With the therapist's help and resources they can now attend again, afford it, and got help getting accepted with state insurance. The receptionists have always been nice and friendly. Every therapist I've seen I've had a good experience with. One complaint I have is the high rate of staff leaving abruptly. Twice the therapist I was seeing left the company and I had to get transferred to a new counselor. This is completely due to their personal choices. I got transferred right away too. I began seeing the psychiatrist which was easy to get an appointment with help from my therapist at the time. She got me seen and evaluated and I began to see her for med management. It was a positive and quick experience and greatly helped me mentally and physically on my journey. I hope that everyone can find the support and help they need. Whether here or at another facility. I will be continuing to go to PA counseling services.

Jennifer Lindeman
8 months ago
5

Suzanne R.
9 months ago
1

My son was to start counseling here today and was told to go somewhere else, they can’t help him. That is just unbelievable to me.

A Harvin
1 year ago
5

Stew Riley
1 year ago
5

I have been coming here for years now and I couldn't ask for a better councilor. She has been with me through so many things and has helped with everyone. I highly recommend this location.

Cody Torres
1 year ago
5

Andrew McVey is a great counselor he's been there for my roughest times this past year. I don't know who else I would talk to.

June
2 years ago
5

i have been with the same one on one therapist for 4 years. i have been with the same group therapist for 2. i cannot recommend these women enough. they truly care about you and what they do. i do not know where i would be without them.

Joseph Joelsz
2 years ago
1

I am a taxpaying citizen, and I am not happy that my money is going to this place .This place is a joke ! The ogres at the front desk hate their lives & it shows , a bunch of miserable ppl in the office. The counselors are trash and unorganized. These ppl don t wanna help you or your kid , they just want your $ / insurance $

Response from the owner2 years ago
Thank you so much for your feedback, and we are deeply sorry for the frustration you ve experienced. Unfortunately, due to confidentiality laws, we cannot discuss treatment-related comments nor confirm or deny someone s status as a client. However, we truly see every client as valuable and strive to treat everyone in a competent and caring way. As humans, some aspects of communication can get lost in translation, and we value your perspective. You may reach out to Tim Nicklas, VP of Treatment Services, who would gladly listen and discuss further: tnicklas@pacounseling.com.
Meghan Phillips
2 years ago
2

Counseling was going perfectly fine until my counselor had to leave the organization abruptly (for completely valid reasons I will say, no criticism for that). The problem was didn't arrange a proper replacement. She only gave me the option of telehealth, which I told her beforehand I wasn't comfortable with or call the company in a month and see if they have an opening (my phone has bad reception, so not a realistic option). She also suggested I was doing so well, I could be discharged, which is ludicrous and, quite frankly, made me question her qualifications and feel like I had been pouring my problems out to someone who wasn't actually listening to a word I said. Very disappointing end to a course I treatment I had been very hopeful about.

Response from the ownerInvalid relative date format:
Thank you so much for your feedback, and we are deeply sorry for the frustration you’ve experienced. Unfortunately, due to confidentiality laws, we cannot discuss treatment-related comments nor confirm or deny whether someone is a client. However, we value your perspective. You may reach out to Tim Nicklas, VP of Treatment Services, who would gladly listen and discuss your concern: tnicklas@pacounseling.com.
N R
2 years ago
5

Steve
2 years ago
1

Completely incompetent and corrupt. There's no money in finding someone doesn't need their "services" or "follow up" if you're court ordered, so they make stuff up. The money is not in the "evaluation", it's in the "come back". And if you call them out, you're in denial. Hire your OWN professional. Then you won't be slandered and libeled to a court. And labeled for LIFE. Do you ever find anyone that does NOT need your "help". Doubtful.

Response from the ownerInvalid relative date format:
Thank you so much for your feedback, and we are deeply sorry for the frustration you’ve experienced. Unfortunately, due to confidentiality laws, we cannot discuss treatment-related comments nor confirm or deny whether someone is a client. However, we value your perspective. You may reach out to Tim Nicklas, VP of Treatment Services, who would gladly listen and discuss your concern: tnicklas@pacounseling.com.
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