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Pinnacle Treatment Centers – Pulaski Medical

1006 East Main Street Pulaski, VA 24301
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Top 10 Rehab In Pulaski
Pinnacle Treatment Centers - Pulaski Medical VA 24301

About Pinnacle Treatment Centers – Pulaski Medical

Pulaski Medical is part of the Pinnacle Treatment Centers network. They’re located in Pulaski, Virginia, and they provide outpatient care and medication assisted treatment for adults.

At Pulaski Medical, you’ll have a range of counseling programs for your recovery. There’s family and group therapy, trauma counseling, and the chance to learn new life skills and ways to cope with anger and stress. Music therapy is also provided. They do allow iPads and mobile devices, partly because there’s a telehealth option. That way, if you or members of your group aren’t able to attend in person, you’ll still remain connected during sessions.

To help with any cravings for opoids, Pulaski has medications that are prescribed. They’ll administer Suboxone, Subutex, or methadone in the morning so you can be stable during the treatment process. They’re accredited by CARF and they accept Medicare and Medicaid.

Latest Reviews

Victoria Epperly
2 months ago on Google
2
I hate when there is someone in the bathroom that's high or asleep or whatever reason and everybody waiting could get left by their rides or your ride waits for you and get mad at you because they don't believe you about someone taking that long after ten minutes they should bang on the door until they answer and speed them along and counselor session should.be if you need to have a session or if it's super important it's and really needed. The girl today took over ten minutes in the bathroom, finally heard the sink go off and then silence and came out five more minutes later.
Response from the owner2 months ago
Hi, Victoria. We appreciate you taking the time to leave a review. Please contact us at (844) 755-3399. We'd like to try and use your feedback as a way for us to improve our services. Thank you
Monica McDaniel
5 months ago on Google
5
I have attended this clinic since it first opened. Throughout the years, it has taught me about "coming clean" with myself & exactly the purpose and perks of MAT. It has honestly saved my life time after time! About a year ago, I was assigned a new counselor, Ms Marilyn Green, and she has been BEYOND GREAT! I've never had a counselor who cares and supports me any more than she does! She is honest, up-front, and just shows that she CARES about me. Shout-out to whomever hired her!
Response from the owner3 weeks ago
Thank you so much for your kind and thoughtful review, Monica! We re so grateful to hear that the clinic has been a positive part of your journey and that it has helped you so much over the years. Wishing you continued success and strength in your recovery!
Tina Andrews
Reviewed on 11/27/2024
5
Once again Pulaski Medical center and my counselor Marilyn listened to me and came thru for me so I'm really thankful for you guys especially you Marilyn! It's really nice to be listened to and cared about for a change!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.2 / 10

Location

Accepted Insurance

Pinnacle Treatment Centers – Pulaski Medical works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you enroll in drug rehab in Virginia, a treatment plan is designed by professional staff in order to help you overcome drug addiction and modify addictive behaviors. This may include evidence-based treatments, group and individual therapy, and relapse prevention.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Michael Lawler

CEO

Brian Thorn

COO

Kiran Adigopula

CIO

Dr. Chris Dennis, MD, MBA, FAPA

Chief Medical Officer

Dr. Carin Kottraba, Ph.D.

Chief Clinical Officer

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 249960

Contact Information

Phone icon (540) 980-1125
Building icon

1006 East Main Street
Pulaski, VA 24301

Fact checked and written by:
Peter Lee, PhD
Edited by:
Anna Spooner

Rehab in Cities Near Pulaski

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Reviews of Pinnacle Treatment Centers – Pulaski Medical

3.71/5 (76 reviews)
5
Staff
4
Amenities
0
Meals
5
Value
4
Cleanliness
5
40
4
10
3
6
2
6
1
14

Reviews

5
Above and beyond

Once again Pulaski Medical center and my counselor Marilyn listened to me and came thru for me so I'm really thankful for you guys especially you Marilyn! It's really nice to be listened to and cared about for a change!

Tina A.
Reviewed on 11/27/2024
Staff
5
Amenities
4
Meals
0
Value
5
Cleanliness
4
5
Above and beyond

Once again Pulaski Medical center and my counselor Marilyn listened to me and came thru for me so I'm really thankful for you guys especially you Marilyn! It's really nice to be listened to and cared about for a change!

Tina A.
Reviewed on 11/27/2024
Staff
5
Amenities
4
Meals
0
Value
5
Cleanliness
4
2.5

I'm just beginning treatment all the staff I met throughout the process, very educated on all things detox, shows u the ropes for ur new beginning w detox. As far as first impressions go, the female Dr assigned Room 7, she was especially patience-less and snobbish for her l ... Read More

Reviewed on 8/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8 (64 reviews)
Victoria Epperly
2 months ago
2

I hate when there is someone in the bathroom that's high or asleep or whatever reason and everybody waiting could get left by their rides or your ride waits for you and get mad at you because they don't believe you about someone taking that long after ten minutes they should bang on the door until they answer and speed them along and counselor session should. be if you need to have a session or if it's super important it's and really needed. The girl today took over ten minutes in the bathroom, finally heard the sink go off and then silence and came out five more minutes later.

Response from the ownerInvalid relative date format:
Hi, Victoria. We appreciate you taking the time to leave a review. Please contact us at (844) 755-3399. We'd like to try and use your feedback as a way for us to improve our services. Thank you
Monica McDaniel
5 months ago
5

I have attended this clinic since it first opened. Throughout the years, it has taught me about "coming clean" with myself & exactly the purpose and perks of MAT. It has honestly saved my life time after time! About a year ago, I was assigned a new counselor, Ms Marilyn Green, and she has been BEYOND GREAT! I've never had a counselor who cares and supports me any more than she does! She is honest, up-front, and just shows that she CARES about me. Shout-out to whomever hired her!

Response from the ownerInvalid relative date format:
Thank you so much for your kind and thoughtful review, Monica! We’re so grateful to hear that the clinic has been a positive part of your journey and that it has helped you so much over the years. Wishing you continued success and strength in your recovery!
Tina Andrews
7 months ago
5

Hello everyone! I hope everyone is having a great day. I would just like to give gratitude and a special thanks to Pulaski Medical for being available for me. I would also like for everyone to know that my counselor Marylyn Green is awesome! Not one time I'mhas she failed or dropped I'm the ball. It's rare to find someone who honestly cares. I give her 100 percent props. Keep up the good fight Marylyn and Pulaski Medical.

Response from the ownerInvalid relative date format:
Thank you so much for your heartfelt review, Tina! We’re thrilled to hear that Pulaski Medical has been there for you, and we greatly appreciate your kind words about your counselor, Marylyn. 😊
TC Nichols
9 months ago
5

This place has saved my families life, the director and new doctor are so caring and kind, they gave us hope when we were in a very dark place. We are always treated with respect and would recommend this place to anyone finding themselves in need of treatment

Response from the ownerInvalid relative date format:
Thank you, TC! We appreciate the kind words 💖. Our team will love to see this! 🙂
Jennifer Lowe
1 year ago
1

This place does help people but the place only cares about the money it brings in and the bonuses management gets. Management has favorites and offers more money to them that threaten to leave and pays them more that stays. If they really don't care for you it's just let them go. Twenty some employees have left there since I returned the 2nd time within a year. Where are the red flags and why has Corporate not been there to see as why all these people quit. Nobody cares your just a number.

Response from the ownerInvalid relative date format:
Hi Jennifer, thank you for your feedback. We appreciate you acknowledging that we help people, and we take all concerns about employee treatment seriously.<br><br>We always try to provide a positive and supportive work environment for all our staff. We have clear compensation structures and promotion processes in place, and we are committed to fair treatment for all employees. Employee turnover for any company can be disruptive, and we're actively working on improving staff retention strategies. We value employee feedback and are always looking for ways to improve the work experience.<br><br>Our primary focus remains on providing high-quality care to our patients. We have a dedicated team of professionals who are passionate about helping others recover. If you'd like to discuss your concerns further, we encourage you to reach out to our confidential Employee Relations department. We appreciate your understanding.
Kelly Tawney
1 year ago
5

This place has gotten ALOT better in the last year. This place SAVES LIVES. The staff that's there now is ALOT better and way more friendly than before and so is the NEW Dr!! Don't wait go today make a change from suffering everyday this place will change ur life for the better!

Response from the ownerInvalid relative date format:
Thank you so much for the kind words, Kelly! It means a lot to us to hear feedback like this directly from our patients - this is why we do what we do!!
Johnny Melton
1 year ago
3

They dose you but that's all they do.

Response from the ownerInvalid relative date format:
Hi, Johnny. We appreciate you taking the time to leave a review. Please contact us at (844) 755-3399. We'd like to try and use your feedback as a way for us to improve our services. Thank you!
Chill Tarts
1 year ago
1

Used to be amazing, now the new management has shortened the dosing hours three times within a year to a ridiculously small window on Sundays and Holidays. They claim to have a late dose policy because occasionally something will happen, this is life afterall. Yet, if you actually try to use that policy, the front desk just lies and makes up new rules that aren’t stated in the written policy. (Shawna claimed I had to call at least 15 minutes before closing to get a one day “late dose” exception; but, according to their latest policy which I took a picture of, you only have to call before closing and get there within 15 minutes of facility closing. Both of which I did. In fact, even though she said that, I was less than 3 minutes away and arrived at rhe facility anyway, just to see that there was still at least 6 patients and all the workers still in the building. At three minutes late. After calling prior to them closing. So why did she make up new rules specifically to keep me from using a late dose exception? What was the point in that? Why do I see the same people show up late week after week, but the one time I need to use, the receptionist is feeling extra lazy/mean/idk and can stop me in my tracks simply because she wanted to do so??) Leaving people unable to medicate just because you CAN is beyond me. You shouldn’t be working at a facility where you help people if you don’t actually want to HELP people. Follow your own policies. That’s not asking a lot. If anyone else opened a clinic nearby, this one would have a real run for its money. The only reason they stay so full is because there are currently no other options within an hour driving distance. Anytime a for-profit buissness gets a regional monopoly, this what you end up: workers who dont care and terrible customer service. Avoid this place at all costs if you can. Update as of 10/2023: this place is absolutely horrible and getting worse every single day. I never thought a clinic could be run so poorly. For example, their solution to the arbitrary use of the late policy complaints was to get rid of late dosing completely. Now you have to come in 7 days a week, and on Sundays you have one whole hour, from 7am-8am. How generous of them! But what’s most frustrating is that they target people at this clinic. I’ve seen it happen time and time again. I don’t know if it’s their treatment team or certain nurses or who exactly is making these executive decisions to harass people, but there are clearly favorites at this small town clinic. If you’re one of the favored little meth heads, you can get weeks of take homes that they turn around sell openly as soon as they get outside the clinic (I know because I’ve been approached multiple times. Smh.), but don’t you dare struggle with drinking a few glasses of wine at night— oh no, if you even have a single drink they will make your life absolutely miserable and hound you until you’re ready to lose your mind. Because you know, meth is cool— legal alcohol however, is not. 🤨 It’s beyond frustrating and at the point where I’m willing to extend my drive by an hour round trip every day just to get away from this place. Whatever you do, don’t come here. Don’t do it to yourself. I have a hard time believing that this place actually gives a whit about individualized therapeutic treatment, because I know for certain that my sobriety was in a far stronger place before I ever stepped a foot into this building.

Response from the ownerInvalid relative date format:
Hello, thank you for alerting us to your concern. We appreciate all feedback and want you to know that we understand your frustration and take your concerns seriously. We highly recommend using the Patient Grievance process implemented in all of our facilities. A copy of the Patient Grievance process is posted in the waiting room of each facility. Using this process will allow appropriate facility staff to address your concerns immediately. If you’ve used the Patient Grievance process but don't feel we have resolved your concern, please report your concerns to our Compliance Team at: (844) 755-3399.
It'sJust Cristin
1 year ago
5

Response from the ownerInvalid relative date format:
Thank you, Cristin!
Phugue Auff
2 years ago
1

This place and staff suck. They are not about helping anyone but themselves. Go somewhere else if you can.

Response from the ownerInvalid relative date format:
The goal at Pinnacle Treatment Centers is to meet the needs of our patients wherever they are in the recovery process—from initial treatment through aftercare. We hope you’ll consider contacting us at your convenience so that we can learn more about your experience and address your concerns. Please call us at 800.782.1520 to speak with one of our patient recovery specialists.
Stacie Zoch
2 years ago
5

Angela Odell
2 years ago
3

Most of my experiences have been positive since becoming a patient there in January 2022. They have a friendly staff, normal wait times, and a satisfactory conflict resultion, so overall I would give it a 8 out of 10. I was looking over some of th reviews, and I thought I was the only one having issues with the drug testing, come to find out this is a regular occurrence there. I know personally that I've had a few tests come back negative after being told they were positive for different substances and that is completely unacceptable. Some people have a lot to lose from inaccurate readings or false positives results.

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