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PTI

10512 S Glenstone Pl STE 102
Baton Rouge, LA 70810
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About PTI

PTI in Baton Rouge, Louisiana, combines mental health and substance abuse care in its integrated intensive outpatient program. The program strives to be as flexible as possible for those leaving higher levels of care. 

It even offers detoxification services for those who need them. Another standout feature is that family involvement isn’t just suggested, it’s mandatory. 

They accept many private insurance plans, but they don’t turn people away if they can’t afford services. A sliding fee scale is available to reduce costs, too.

12 Step Integration

I’m always interested in SUD programs that blend approaches and introduce clients to a wider range of support options. Here, this means the inclusion of the 12 steps model in treatment. Many in recovery have found that the unique principles of the 12 steps have helped them expand their support network with peers.

Helpful Psychiatric Treatment

Oftentimes there can be underlying mental health disorders contributing to a client’s addiction. In some cases, talk therapy alone may not be enough to treat the issue. The facility has trained psychiatrists who can determine an appropriate medication to help with managing your mental health symptoms.

Similar Rehab Centers

Fact checked and written by:
Brad Duvall
Edited by:
Eric Owens

Latest Reviews

Montrice Davis
2 months ago on Google
5
So far I love how my experience with Ms. Keishandra Houston is and overall with PTI. My appointments aren’t booked months and Ms. Houston is veryyyy knowledgeable AND very personable. The phone staff here is immaculate too, my first impression with them is when I decided that this is where I was gonna go for healthcare. In the beginning, I called after every little thing and typically got the same person and she didn’t show a bit of annoyance, I think it was Kate. I hope the staffing here doesn’t change anytime soon because it’s hard to come by receptionists with this work ethic and a psychiatric NP who cares and knows a lot. I’m a student in the medical field myself so I appreciate the broken down inner workings of the brain that Ms. Houston gives. It’s the icing on the cake for me and shows that she’s competent and not just in the field for a paycheck. I’m super pleased with the care I’ve received here all the way around, so I just wanted to leave this review to give y’all y’all’s props. ☺️
Response from the owner5 days ago
Dear Montrice,
Thank you so much for taking the time to share such a thoughtful review! We’re thrilled to hear about your positive experience with Ms. Houston—her knowledge, compassion, and ability to explain care in a way that connects with patients is exactly what we strive for at PTI.

We’re also grateful you highlighted our front office team. Kate and the rest of our staff truly care about making every interaction pleasant and supportive, so it means a lot to see their efforts recognized.

Your words are encouraging to our entire team, and we’re honored to play a part in your healthcare journey. As always, if you ever need anything, please don’t hesitate to reach out to us at 225-751-5412.
Hadassah
3 months ago on Google
1
Crooks. I met my deductible in January and was still being automatically billed by these guys. I’ve reached out since March and have terminated care months ago and I still can not receive refund. Please stay away!
Response from the owner5 days ago
Dear Hadassah,
We’re sorry to hear about your frustration. After looking into your account, our team attempted several times to issue your refund, but the card on file had expired and we did not have a valid mailing address. Once we received your updated information, your refund was processed and sent out.

We never want billing concerns to add to anyone’s stress, and we truly regret the inconvenience you experienced. If you have any remaining questions, please feel free to contact us directly at 225-751-5412 so we can make sure everything is fully resolved.
Amber Galjour
4 months ago on Google
5
I reached out to PTI as I was told they were completely covered under LSU First. I truly appreciate how easy the team has made it to seek out the services I needed, specifically, the ability to text reception and online appointments. The NP, Keishandra, is very easy to talk to and spent time talking through potential pathways to achieve my health goals. Thanks, team!
Response from the owner5 days ago
Dear Amber,
Thank you so much for your kind words and for sharing your experience with us!

We’re thrilled to hear that our team made it easy for you to access the care you needed, especially through texting and virtual appointments. At PTI, we’re committed to removing the barriers that make mental health care difficult to navigate, and feedback like yours lets us know we’re on the right track.

We’re especially glad to hear that Keishandra provided thoughtful support and helped guide you toward your health goals. She’s an incredible part of our team, and we’ll be sure to pass along your appreciation.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.2 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

PTI works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

Clients enrolled in outpatient rehab typically need less intensive supervision and support than those in inpatient care. Clients may continue to work and attend school while participating in addiction counseling and recovery education during the evening, night, or weekend. Clients also often enter intensive outpatient (IOP) treatment immediately upon exiting residential care, which provides them with high-level step-down support as they reintegrate into their homes and communities.

Treatments

Inpatient addiction treatment relies heavily on mental health services that are designed to help simultaneously address both the addiction and co-occurring mental health conditions. Inpatient facilities offer 24-hour access to mental health clinicians and medical or clinical staff. Treatment plans usually include individual and group counseling, addiction and relapse prevention education, and coping skills training. Additional offerings that benefit mental health include family therapy, recreational therapies, yoga, and mindfulness training may be available.

Clinical Services

If you undergo cognitive behavioral therapy in Louisiana, you may engage in role playing, face your fears, and learn to calm your mind and body. These techniques are designed to help you recognize unhealthy patterns of thinking and to learn healthy ways of coping with challenges.

When you participate in dialectical behavior therapy, you'll work on recognizing distorted thinking patterns that are guiding your emotions. You'll learn how to change these patterns to eliminate unproductive reactions. This involves developing better coping mechanisms to handle stressful situations.

Contact Information

Building icon

10512 S Glenstone Pl STE 102, Baton Rouge, LA 70810

Reviews of PTI

3.94/5 (156 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9358974358974 (156 reviews)
Montrice Davis
2 months ago
5

So far I love how my experience with Ms. Keishandra Houston is and overall with PTI. My appointments aren’t booked months and Ms. Houston is veryyyy knowledgeable AND very personable. The phone staff here is immaculate too, my first impression with them is when I decided that this is where I was gonna go for healthcare. In the beginning, I called after every little thing and typically got the same person and she didn’t show a bit of annoyance, I think it was Kate. I hope the staffing here doesn’t change anytime soon because it’s hard to come by receptionists with this work ethic and a psychiatric NP who cares and knows a lot. I’m a student in the medical field myself so I appreciate the broken down inner workings of the brain that Ms. Houston gives. It’s the icing on the cake for me and shows that she’s competent and not just in the field for a paycheck. I’m super pleased with the care I’ve received here all the way around, so I just wanted to leave this review to give y’all y’all’s props. ☺️

Response from the owner
Dear Montrice,
Thank you so much for taking the time to share such a thoughtful review! We’re thrilled to hear about your positive experience with Ms. Houston—her knowledge, compassion, and ability to explain care in a way that connects with patients is exactly what we strive for at PTI.

We’re also grateful you highlighted our front office team. Kate and the rest of our staff truly care about making every interaction pleasant and supportive, so it means a lot to see their efforts recognized.

Your words are encouraging to our entire team, and we’re honored to play a part in your healthcare journey. As always, if you ever need anything, please don’t hesitate to reach out to us at 225-751-5412.
Hadassah
3 months ago
1

Crooks. I met my deductible in January and was still being automatically billed by these guys. I’ve reached out since March and have terminated care months ago and I still can not receive refund. Please stay away!

Response from the owner
Dear Hadassah,
We’re sorry to hear about your frustration. After looking into your account, our team attempted several times to issue your refund, but the card on file had expired and we did not have a valid mailing address. Once we received your updated information, your refund was processed and sent out.

We never want billing concerns to add to anyone’s stress, and we truly regret the inconvenience you experienced. If you have any remaining questions, please feel free to contact us directly at 225-751-5412 so we can make sure everything is fully resolved.
Amber Galjour
4 months ago
5

I reached out to PTI as I was told they were completely covered under LSU First. I truly appreciate how easy the team has made it to seek out the services I needed, specifically, the ability to text reception and online appointments. The NP, Keishandra, is very easy to talk to and spent time talking through potential pathways to achieve my health goals. Thanks, team!

Response from the owner
Dear Amber,
Thank you so much for your kind words and for sharing your experience with us!

We’re thrilled to hear that our team made it easy for you to access the care you needed, especially through texting and virtual appointments. At PTI, we’re committed to removing the barriers that make mental health care difficult to navigate, and feedback like yours lets us know we’re on the right track.

We’re especially glad to hear that Keishandra provided thoughtful support and helped guide you toward your health goals. She’s an incredible part of our team, and we’ll be sure to pass along your appreciation.
Clara Leeper
4 months ago
1

I used to have a review here, but it mysteriously disappeared. Strange. I had a terrible experience with PTI in 2021. Both psychiatrists I saw were combative, did not listen, and suggested very extreme measures (including ECT!!!) after having very brief conversations with me. The two therapists I saw were not up to date on their techniques and had not heard of modern mental healthcare issues like C-PTSD or ASD and could only work within a very loose CBT framework. I actually couldn't find anyone there to help with my PTSD. Therapy at PTI was very mechanical, self-directed, and seemingly aimless, with me mostly just having to fill the silence for them in between them mumbling "I see". PTI seems like it is running on a shoestring budget, which is not surprising for Louisiana healthcare. I found the providers there unprofessional, uncaring, and uneducated. I'd say go somewhere else if you can, but it's not like there is much choice here anyway. edit: notice how all the good reviews basically say the exact same thing and are from accounts with 1-2 reviews? very suspicious.

Response from the owner
Clara,
Thank you for sharing your feedback. We are sorry to hear about your experience with PTI in 2021. We take all feedback seriously, especially when it points out areas where we may have fallen short of our commitment to providing compassionate and effective care.

We want to clarify that patient reviews on platforms like Google are independent and beyond our control. We do not have the ability to delete or manipulate reviews. We encourage anyone with concerns about their experience or the authenticity of reviews to address them directly with the platform provider.

Regarding your specific concerns, we apologize if you felt our services did not meet your expectations. It’s important for us to clarify that treatment decisions, including suggestions like ECT (Electroconvulsive Therapy), are made after careful consideration and in accordance with clinical guidelines when deemed appropriate for a patient’s well-being.

Our team continuously strives to stay informed about the latest advancements in mental healthcare, and are committed to providing a supportive and professional environment for our patients.

We value all feedback whereas we use it to improve services for our patients. We wish you well.
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