Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Behavioral Health Crestview Hills – St. Elizabeth Physicians

334 Thomas More Pkwy, #120 Crestview Hills, KY 41017
Claim Profile
Saint Elizabeth Behavioral Health Center KY 41017

About Behavioral Health Crestview Hills – St. Elizabeth Physicians

Located in Crestview Hills, Kentucky, is the Behavioral Health at St. Elizabeth Physicians Clinic, which operates under the St. Elizabeth Physicians network. This facility provides comprehensive care to adolescents and adults who need medical, mental health, or behavioral health services.

If you’re struggling with drug, alcohol, or substance abuse, you can also come to this clinic for an evaluation. From there, you’ll get referred to this health network’s addiction recovery program.

Alcohol and Drug Treatment Through the Journey Recovery Center

There’s a dedicated alcohol and drug treatment program here that can help you work through your substance abuse struggles. Their addiction treatment services are offered through their Journey Recovery Center, which is located in nearby Covington.

When you come to the Crestview Hills location, you can get referred to the Covington clinic if you need more intensive support.

Some of the services you’ll find at the Covington location include medication assisted treatment (MAT), targeted case management, peer support services, and other supports.

Emergency Care

If you’re experiencing an emergency or need stabilization services, their emergency department can also help you. Though their Crestview Hills location does not have an emergency department, you can turn to any ER location within the St. Elizabeth Physicians network.

Clinical Care

As a clinic that operates under a larger medical healthcare provider, you’ll find that the services here at the Crestview Hills location are rooted in clinical best practices. You’ll meet with highly trained and experienced medical professionals who provide evidence based care that’s layered with compassion and kindness.

The team here has experience working with individuals from all walks of life including pregnant mothers who are struggling with substance abuse. Many past clients share that they didn’t feel judged or intimidated despite this location being a traditional medical facility.

Similar Rehab Centers

Latest Reviews

Tony Benner
3 weeks ago on Google
1
I was seeing Dr Zieba I could only understand half of what he was saying. He spent more time talking about himself than being concerned with my mental health. I told him I was constantly angry and spent most of my time depressed , even mentioned suicide and hurting others. Give me more meds. I’ll be a vegetable before long
Response from the owner1 day ago
Tony, please at your convenience, contact our Patient Experience Team at (859) 655-7087. We would like to learn more about your review. Thank you. - St. Elizabeth Patient Experience Team
brit quint
2 months ago on Google
1
the physiatrist dr Lyn and his messed up team refused to give my son his medicine because him and his team were upset that we moved out of state and needed his refills till we found another provider. My son has been in and out of mental institutions we finally found a medicine regime that worked for him he was doing amazing we moved out of state and he has been without medicine and going off the hinges again because this practice does not care about patients. When moving there was refills on all his medication they were sent to the pharmacy but we had no insurance I got the insurance straightened out and the dr refuses to call in the refills again without an appointment. They want me to drive hours away just to have an appointment for medicine that was already an approved refill. They are upset we are trying to get his last refills so he has enough to see another provider. They don’t care about the well beings of their patients. Don’t take your kids here if they are on medicine and be careful with the therapist unless you want your kid to think it’s ok to cuss we stopped therapy services and switched quick but liked dr Lyn until he neglected my child.
Response from the owner1 day ago
Brit, thank you for taking the time to share your experience. We would like the opportunity to learn more about your review. Please contact our patient Experience Team at (859) 655-7087. - St. Elizabeth Patient Experience Team
Marty Centers
2 months ago on Google
5
Staff is amazing
Response from the owner1 day ago
Hello Marty. Thank you for sharing your review. - St. Elizabeth Patient Experience Team
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
5.6 / 10

Accepted Insurance

Behavioral Health Crestview Hills – St. Elizabeth Physicians works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy provides you with a safe space to work through a trauma that you witnessed or experienced. Trauma informed therapy supports you to understand your emotional and physical responses and develop healthier coping mechanisms when exposed to triggers in the community. This improves your sense of self confidence and empowerment.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Staff

Heidi Murley, MD, MBA

President & CEO

Jacob Bast, MHA

Senior VP & COO

Bruce Henley, CPA

VP & CFO

Ann Beers, MD

Chief Medical Officer

Barry Wendt, MD

Chief Medical Information Officer

Meghan Markovich, MD

Assistant Vice President Primary Care

Contact Information

Building icon

334 Thomas More Pkwy
#120
Crestview Hills, KY 41017

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Courtney Myers, MS

Rehab in Cities Near Crestview Hills

Left arrow icon Back to KY

Reviews of Behavioral Health Crestview Hills – St. Elizabeth Physicians

2.41/5 (81 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
24
4
5
3
1
2
3
1
48

Reviews

5

I thought they were just going to give me a bunch of drugs or push my feelings aside, but I was wrong luckily. They receive and help every person knocks their door, they literally changed my life

Reviewed on 3/1/2019
1

This place has an atmosphere that is very offputting and makes me anxious. One time they took me out into the hallway during a panic attack, where I had to sit there alone and deal with my issues by myself... Is this what I am paying for? I don't think so! These people never ... Read More

Reviewed on 3/1/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (79 reviews)
Tony Benner
3 weeks ago
1

I was seeing Dr Zieba I could only understand half of what he was saying. He spent more time talking about himself than being concerned with my mental health. I told him I was constantly angry and spent most of my time depressed , even mentioned suicide and hurting others. Give me more meds. I’ll be a vegetable before long

Response from the owner
Tony, please at your convenience, contact our Patient Experience Team at (859) 655-7087. We would like to learn more about your review. Thank you. - St. Elizabeth Patient Experience Team
Tina Thompson
1 month ago
5

Response from the owner
Hello. Thank you for your review. - St. Elizabeth Patient Experience Team
BRET GERDING
1 month ago
5

Response from the owner
Hello. Thank you for your review. - St. Elizabeth Patient Experience Team
brit quint
2 months ago
1

the physiatrist dr Lyn and his messed up team refused to give my son his medicine because him and his team were upset that we moved out of state and needed his refills till we found another provider. My son has been in and out of mental institutions we finally found a medicine regime that worked for him he was doing amazing we moved out of state and he has been without medicine and going off the hinges again because this practice does not care about patients. When moving there was refills on all his medication they were sent to the pharmacy but we had no insurance I got the insurance straightened out and the dr refuses to call in the refills again without an appointment. They want me to drive hours away just to have an appointment for medicine that was already an approved refill. They are upset we are trying to get his last refills so he has enough to see another provider. They don’t care about the well beings of their patients. Don’t take your kids here if they are on medicine and be careful with the therapist unless you want your kid to think it’s ok to cuss we stopped therapy services and switched quick but liked dr Lyn until he neglected my child.

Response from the owner
Brit, thank you for taking the time to share your experience. We would like the opportunity to learn more about your review. Please contact our patient Experience Team at (859) 655-7087. - St. Elizabeth Patient Experience Team
Marty Centers
2 months ago
5

Staff is amazing

Response from the owner
Hello Marty. Thank you for sharing your review. - St. Elizabeth Patient Experience Team
Laurenchristine
8 months ago
5

Response from the owner
Hello. Thank you for your review. - St. Elizabeth Patient Experience Team
David
9 months ago
1

Stay away if you or a loved one actually needs help. I being professional working older man, after only one visit, was told over the phone after visit not come back anymore. This was at a time where I really needed the help and was questioning life altogether. A young lady was appointed to evaluate me and provide me mental services, during the first visit at end her whole demeanor changed and her facial expression stating at me as I calmly spoke drinking my coffee explaining how I was feeling in life. She just looked at me and said we’re done and this session is over. Stay away and good thing I pulled through with some other counseling services thank god.

Response from the owner
David, we would like the opportunity to learn more about your review. Please contact our Patient Experience Team at (859) 655-7087. Thank you.
Michelle Savage
1 year ago
5

Love this place! The nurses are great and the doctor is the best I've seen with regard to behavioral health.

Response from the owner
Hello Michelle. Thank you for your review.
water logged
1 year ago
1

Office staff rude when you have problems logging into video visits. Act like you are bothering them. Thinking of switching providers due to this.

Response from the owner
Hello. Please call our Patient Experience team at (859) 655-7087. We would like the opportunity to discuss more about your review. Thank you.
Lori Akers
1 year ago
2

Takes 3 months to get in as new patient.

Response from the owner
Hi Lori. Please call our Patient Experience team at (859) 655-7087. We would like the opportunity to discuss more about your review. Thank you.
Melanie Roaden
1 year ago
1

The front desk staff is okay but the medical assistants that run MyChart messages are incredibly rude and lazy. They appear to be making the decisions without consulting doctors and personally put my life at risk. And also scold you for sending messages instead of calling SO WHY DO YOU HAVE A MESSAGING OPTION? This was St. E's second chance with me and I'm officially done with this entire network of doctors. Christ provides much better care.

Response from the owner
Melanie, please call our Patient Experience team at (859) 655-7087. We would like the opportunity to learn more about your review. Thank you.
Jessica
1 year ago
1

Office staff is the worst and rudest I have ever encountered. I saw my Dr. today and received a prescription that seems to not interact well with the medication I’m taking. I called an hour later after getting my prescription filled to confirm if I should take with or without the current meds I’m taking. (Interactions together are life threatening) the office girl was rude and unconcerned and said she would ‘message my dr to confirm and call me back’ an hour goes by and I call again before they close. She said she would not receive an answer by the end of the day. I explained I needed to know tonight before I take my medication as instructed and she simply replied she wouldn’t have an answer by the end of the day. Every time I interact with this office staff it’s almost as if I’m bothering them when it’s their job to interact and help people. I have never been so let down by a practice in my life. Currently looking for other practices while I’m typing this.

Response from the owner
Hello Jessica. Please call (859) 655-7087 to discuss more with our Patient Experience team. We would appreciate the opportunity to learn more about your review. Thank you.
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Behavioral Health Crestview Hills – St. Elizabeth Physicians

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline