I have been a patient at St. Clare Family Health Center for 15 years. I missed 2 appointments in 15 years and now being told I am no longer allowed as a patient!
About SSM Health St. Clare Hospital – Fenton
SSM Health St. Clare Hospital is part of the SSM network and is based in Fenton, Missouri. This center provides inpatient and outpatient care for adults, seniors, and teens who have behavioral health issues. However, if your main issue is substance abuse, only outpatient programs are available.
The inpatient and outpatient programs provide a combination of case management oversight, counseling, and medication assisted treatment. The medications are used to help you withdrawal safely and prevent relapse. Medication assisted treatment is also used in stabilization and crisis situations.
Although the inpatient center is reserved for acute patients, sometimes clients in outpatient treatment may also need emergency services. SSM Health has a hotline in case you’re going through an emotional crisis or have suicidal thoughts.
Facility Overview
216 Number of Available Beds
Latest Reviews
I got a total hip replacement done by Dr Palmer to start out, I was extremely happy with Dr Palmers kindness and he listened to everything I had to say. As a young person needing a hip replacement, he did not dismiss me, but we came up with a plan together to get me on the road to recovery .after surgery I had quite a few personal complications that we had to work through so I spent a couple days in the hospital .every single staff member from check in, to prep, to preop to surgery to recovery, to even therapy, was just amazing. Definitely want to shoutout for my nurses .every nurse I had, day and night, were just compassionate and very responsive to my every need. I had a lot of issues with pain and anxiety and they all worked through it with me. I ve had multiple surgeries at other facilities but the hospitality here was spot on. Thank you
Response from the owner2 months ago
Thank you for sharing your experience with us. Everyone at SSM Health is here for you. We re so glad to know we met your expectations. A satisfied patient is our greatest reward. Thanks for taking time to let us know about your great experience!
So thankful for the care I received while I was hospitalized.
Medical mafiaAvoid if you can.I visited their ER a while ago with a dislocated finger.Through an extremely painful procedure.They put it back into place.They sent me home without stabilizing it so it popped right back out of place and it was numb so I didn't notice until I got home.This was their fault.I'm not a doctor so I didn't know it was supposed to be stabilized.I called and they told me to come back and they wouldn't charge me.They said SSM does the right thing.That's what kathy the ER manager said. Well she was wrong. They don't.Do the right thing or at least they did not in my case. They charged me anyway for going back to fix jerry's mistake. My finger is permanently damaged and disfigured and causes constant pain and discomfort but the trash got their cash. They really need it too. The poor executive staff only makes 6-7 figure salaries while they claim to be a nonprofit organization. I tried to make some phone calls to get them to honor their promise. Even the asst in the administrators assistant told me this whole thing was ridiculous and that not only should I not have to pay for the second visit but that the hospital should have to pay me for damages. Then some seemingly histrionic twit from the legal department sent me a letter filled with lies, threatening me if I tried to speak to anyone who could help me.I never want to be treated here again and the staff that did this to me should be fired. The billing staff should be ashamed of themselves for their conductin this matter. The healthcare system in this country is a disgrace.It's shameful.I paid out-of-pocket for a surgery that cost less than this and had great results. My experience here at st clair ssm was terrible and I don't recommend this place.It's not rocket science when you put a dislocated finger back into place stabilize it.Patients shouldn't have to teach doctors how to do their jobs
Response from the owner2 months ago
Thank you for sharing your experience with us. We re sorry your experience didn t match that standard and would love to make things right if you give us another chance. Please contact us at SSMPatientFeedback-OFI@ssmhealth.com so we can learn more. Please note, this response is from SSM Health on behalf of the individual provider. 
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7.8 / 10
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Accepted Insurance
Medica
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient The Youth and Family Intensive Outpatient Services is for families and teens ages 11 to 17, who are experiencing signs and symptoms of depression, anxiety and/or other mood disorders. This 4-5 week intensive outpatient program is designed specifically for teens who have significant changes in mood, behavior or personality that lasts more than a few weeks. The program is designed to treat the family as well as their youth, prevent hospitalization and ensure a smooth transition back into everyday life.
Inpatient Inpatient rehabs provide a safe, supportive environment for clients to focus on their recovery secure from outside distractions, stressors, and triggers. Clients receive housing, meals, and intensive clinical supervision. They also engage in extensive addiction counseling, often including group and family therapy. Many programs prioritize recovery-focused life skills training to support clients' reintegration into their home, workplace, school, and community. Evidence-based holistic therapies, such as yoga, acupuncture, meditation, hypnotherapy, or animal therapy, may also be provided.
Intensive Outpatient Intensive outpatient programs provide an intermediate level of care, often supporting clients' transition from inpatient rehab to outpatient treatment. Most IOP programs require a minimum of nine therapeutic hours weekly, but clients may receive up to 20 hours of care, with the intensity and frequency of care declining as clients grow stronger in their sobriety. Intensive outpatient treatment generally combines addiction counseling, recovery education, holistic therapies, and, for some, medication assisted treatment (MAT).
Aftercare Support Rehab aftercare programs offer continuing care for clients in the maintenance phase of recovery and are designed to evolve over time. Outpatient treatment is generally categorized as drug rehab aftercare, but many clients continue to receive services after being discharged from formal care. These services are customized to clients' unique recovery goals, but typically include medical, mental health, and social services. Clients' case manager and recovery team play a key role in developing the client's care plan.
Intervention Services Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
24-Hour Clinical Care At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
Medically Assisted Detox SSM Health Stabilization Service is a hospital service that provides adults 18 and older with medical management of withdrawal symptoms from alcohol and opiates. It develops individualized treatments for each patient’s complex stabilization needs, and also works with patients to identify and develop those resources necessary to bring about a new beginning.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Amenities
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Residential Setting -
Private Rooms
Staff & Accreditations
Staff
Laura S. Kaiser, FACHE
President & CEO
Joan Bachleitner, JD
Chief Strategy Officer
Stephanie Duggan, MD
Chief Clinical Officer
Alexander Garza, MD
Chief Community Health Officer
Patrick McCruden
Chief Mission Integration Officer
Janet Smith-Hill
Chief Human Resources Officer
Kevin Smith
CFO
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(636) 496-2000 
1015 Bowles Ave
Fenton, MO 63026
Get Help Now - 314-384-4223
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Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW
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