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Step By Step Counseling

1550 Wall Street Ste 2
Saint Charles, MO 63303
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Exterior sketch of a single-story outpatient substance abuse treatment clinic with a covered entrance.

About Step By Step Counseling

Step By Step Counseling, located in Saint Charles, Missouri is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

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Latest Reviews

Beth Sullivan
6 months ago on Google
5
What really sets Step by Step Counseling apart is the wide range of resources they offer—not just therapy, but also tools, education, and support for parents and families. It’s clear they care deeply about the whole child and their community. I can enthusiastically recommend their services.
Response from the owner1 month ago
Thank you for your wonderful feedback, Beth! We're thrilled to hear that you appreciate the variety of resources we provide and our commitment to supporting the whole child and their families. Your recommendation means a lot to us and motivates our team to continue our work with passion and dedication. We look forward to serving you and the community further in the future.
S Jacobs
6 months ago on Google
5
I've known Jennie Wilson for over 5 years, she is an innovative, tech-savvy child therapist who understands what it takes to support both kids and the therapists who work with them. My experience has been that the same spirit runs through Step By Step Counseling. The practice is thoughtful, forward-thinking, and committed to helping children, families, and clinicians grow together. They blend strong clinical work with creative, real-world tools that actually make a difference. And a special shout-out to Pathways to Play, a beautiful resource that supports meaningful, play-based healing for kids and growth for the clinicians who serve them. This team is doing important, heartfelt work.
Response from the owner1 month ago
Thank you for your incredible feedback! We're thrilled to hear about your positive experiences with Jennie Wilson and our team at Step By Step Counseling. It's wonderful to know that our innovative approach and resources like Pathways to Play are making a meaningful impact. We appreciate your support and commitment to the important work we do with children and families. Your kind words inspire us to continue growing and serving our community.
Justin Bridwell
10 months ago on Google
1
This place is an absolute joke. First their communication is terrible. You call the place and they never answer. Once you call they respond back to you through text and you have to ask for someone to call you. Then they send you a link to fill out paperwork and it’s not the most user friendly site. I explained the situation and what I needed and they told me it was no problem. We should up to the appointment and there is no sign in the building, all the lights are off and the building is locked up. After sitting there for a while people started coming out of a side entrance. It looked like they were running some weird daycare out of the back. I started asking questions and we were eventually let in. There was no one to get us, no front desk staff, and no one to check us in. I explained what I was needing and the intern counselor said no problem. Days after the session I had to call to check up on things and was sent an email that I was needing for court explaining that the counselor was not qualified and that she could not do what I needed. That would have been nice to know before hand. I highly recommend not using this joke of a business if you can help it. All they did was waste my valuable time.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.3 / 10

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff

Brooke Howell

Child and Family Counselor

Billy Wilson

Mental Health Counselor

Angela Colistra

Addiction Specialist and Clinical Supervisor

Leah Coady

Child, Adolescent, and Adult Therapist

Ada Williams

Therapist

Jackie Bryant

Business Owner

Samantha Contreras

Owner

John Washko

Residential Counselor

ReNeaSha Ford

Marriage And Family Therapist

Sherine Chambers

Provisionally Licensed Professional Counselor

Contact Information

Building icon

1550 Wall Street Ste 2
Saint Charles, MO 63303

Explore Other Centers Near Saint Charles

Reviews of Step By Step Counseling

3.55/5 (22 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5454545454545 (22 reviews)
Beth Sullivan
6 months ago
5

What really sets Step by Step Counseling apart is the wide range of resources they offer—not just therapy, but also tools, education, and support for parents and families. It’s clear they care deeply about the whole child and their community. I can enthusiastically recommend their services.

Response from the owner
Thank you for your wonderful feedback, Beth! We're thrilled to hear that you appreciate the variety of resources we provide and our commitment to supporting the whole child and their families. Your recommendation means a lot to us and motivates our team to continue our work with passion and dedication. We look forward to serving you and the community further in the future.
S Jacobs
6 months ago
5

I've known Jennie Wilson for over 5 years, she is an innovative, tech-savvy child therapist who understands what it takes to support both kids and the therapists who work with them. My experience has been that the same spirit runs through Step By Step Counseling. The practice is thoughtful, forward-thinking, and committed to helping children, families, and clinicians grow together. They blend strong clinical work with creative, real-world tools that actually make a difference. And a special shout-out to Pathways to Play, a beautiful resource that supports meaningful, play-based healing for kids and growth for the clinicians who serve them. This team is doing important, heartfelt work.

Response from the owner
Thank you for your incredible feedback! We're thrilled to hear about your positive experiences with Jennie Wilson and our team at Step By Step Counseling. It's wonderful to know that our innovative approach and resources like Pathways to Play are making a meaningful impact. We appreciate your support and commitment to the important work we do with children and families. Your kind words inspire us to continue growing and serving our community.
Justin Bridwell
10 months ago
1

This place is an absolute joke. First their communication is terrible. You call the place and they never answer. Once you call they respond back to you through text and you have to ask for someone to call you. Then they send you a link to fill out paperwork and it’s not the most user friendly site. I explained the situation and what I needed and they told me it was no problem. We should up to the appointment and there is no sign in the building, all the lights are off and the building is locked up. After sitting there for a while people started coming out of a side entrance. It looked like they were running some weird daycare out of the back. I started asking questions and we were eventually let in. There was no one to get us, no front desk staff, and no one to check us in. I explained what I was needing and the intern counselor said no problem. Days after the session I had to call to check up on things and was sent an email that I was needing for court explaining that the counselor was not qualified and that she could not do what I needed. That would have been nice to know before hand. I highly recommend not using this joke of a business if you can help it. All they did was waste my valuable time.

Fatemeh Akbari
1 year ago
1

Worst place ever. So shady with their appointment scheduling. I drove all the way and they sent me the wrong address, they never sent me the intake and had the audacity to tell me that I sent it back “too late”. They also want you to hand write the forms and then upload it. I would recommend Compass Health to those looking. They have a walk in intake process so you do not have to deal with all this extra inconvenience.

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