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Summit at Harmony Oaks

1500 Pinnacles Way
Newport, TN 37821
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Large, stately brick building with a central arched entrance and a gray shingled roof. The building features multiple chimneys, evenly spaced windows, and a covered walkway extending along the front. Several cars are parked in the paved area in front of the building. The sky is bright blue with fluffy white clouds, and trees are visible in the background.

About Summit at Harmony Oaks

Summit at Harmony Oaks, located in Newport, Tennessee, offers a full continuum of care for adults battling mental health disorders and dual diagnosis. You can access medically assisted detox, residential treatment and various outpatient programs.

They accept most major insurance plans. You can also self pay for treatment. If you need assistance with insurance verification, their admissions support team can help.

A Stunning Recovery Environment in Newport, Tennessee

The center is in the Smoky Mountains region. You can enjoy natural, tranquil settings at Douglas Lake and the Great Smoky Mountains National Park, which can level up your healing process.

What stands out most to me is their upscale facility. Along with breathtaking mountain views, you’ll have comfortable, modern accommodations. They provide shared bedrooms, spacious common areas, cozy outdoor seating, a fireplace and a family style dining room. You’ll benefit from a home away from home to focus on recovery and relaxation.

Holistic Practices for Overall Wellness

Another wonderful feature I noticed was their holistic methods. Their staff emphasizes a whole person approach to addiction recovery. You can access a blend of proven therapies and holistic support.

Yoga, music therapy, adventure therapy and more are available. You’ll benefit from a well rounded treatment plan that promotes healthy coping skills and lasting recovery.

Positive Client Reviews

Their amazing reputation also really stood out to me. Former clients highlighted their caring, knowledgeable and compassionate staff. Testimonials mention life-changing support and effective recovery outcomes. Many alumni credit the structured yet empathetic approach for lasting sobriety.

Similar Rehab Centers

Fact checked and written by:
Elizabeth Austen
Edited by:
Mariah Bourne, M.A.

Latest Reviews

Andrea Kirk
1 month ago on Google
1
Beware! If your thinking about using their facilities they will act like everything is good to go and even go as far as arranging transportation with set times. Just to call and see when they will arrive that they can't assist you until a week later. Is this how you run a facility? Then to act so nonchalant about it! I listened along with my family member during the entire phone call with your staff member, both calls. I simple apologie we made a mistake would have been sufficient but was never received and now the avoiding from the initial individual that was spoken to speaks volumes. Hope you do not treat everyone like this.
Crystal CLine
1 month ago on Google
1
My experience here in its self wasn't bad, but when I got the bill I was shocked. I was told it would cost around 5,000 because I had to meet a deductible and that I would need 3,500 upfront. I paid the 3,500 when I arrived in cash. When I received my bill it was for 11,500 and it showed the portion I paid as 800. I have called and left multiple messages and still haven't gotten a call back.
A W
2 months ago on Google
1
Worse experience and treatment that I have ever seen in 37 years of recovery. I drove 9 hours Wednesday night to take someone to treatment there. Got there and it was not the place in the pictures that were on line so I put my friend back in the vehicle and we drove 9 hours back home. This was a bait and switch as our company lawyers said. They call it deceptive advertising. We paid 30 grand up front and then they refunded us the money all but 2100. They said that this was the processing fee. Second my buddy has a bad back and they assured me that there were no stairs. When we they got there they said that his bedroom was on the 3rd floor and they have no elevator. This place should not even be able to be open. I will be putting an article in the A.A. grapevine and reporting this to Better Business Bureau. Please stay away from here. My buddy is a disabled veteran and so am I and will be reporting to disabled veterans of America also. I have left several messages with people that said that they were in recovery before we went and now they will not call back. This tells me a lot about there program and recovery. I do not know how they could sleep at night with the lies and deception they do. I should have known that this was shady after reading about Jeff Turiczek and Dr. Deja Gilbert. This is what Better Business Bureau says about them. Harmony Recovery Group, LLC is NOT a BBB Accredited Business. To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process. I have also filed a complaint with the Tennessee medical board for bait and switch and for not providing elevators. I have also filed a complaint with the Tennessee medical board for not providing elevators. I just filed one also with the joint commission. I just sent a letter to the white house for bait and switch and for employees lying. I am going to media next. They wouldn’t even respond to BBB. Here is response from BBB. From: BBB Serving Southeast Florida and the Caribbean To: Subject: This complaint has been closed without response from the business. Obviously they are not a credible business and I would suggest anyone to stay away. Thank you for submitting your complaint with us. Dear This message is in regard to your complaint submitted on 8/25/2025 against Harmony Recovery Group, LLC. Your complaint was assigned ID 23795642. Your Better Business Bureau (BBB) has made several attempts to contact the business regarding your complaint. We regret to inform you that we have not received a response at this time and this case has now been closed as an UNANSWERED complaint in their file. Because we are not a government agency, we cannot force a business to respond.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.8 / 10

Other Forms of Payment

Financing your treatment can make treatment more accessible. You'll work with your care provider to set up payment plans, including interest rates and repayment timelines. Financing options vary widely and not all programs offer them, so be sure to get the full details before enrolling in treatment. If you have insurance or other benefits, financing may help you cover your remaining out of pocket expenses.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

Clients receiving support in a rehab aftercare program typically have abstained from drugs or alcohol for a period of weeks or months and have completed high-level (often inpatient) treatment. Drug rehab aftercare is designed to support clients in maintaining their sobriety as they re-engage with their ordinary lives at home, in the workplace, and in the community. Services are highly individualized and evolve with clients' changing needs, but generally include peer coaching and relapse prevention.

Inpatient rehabs are designed principally for clients who require intensive supervision and support, including clients who have just completed detox, clients in early recovery, and clients at an elevated risk of relapse. Inpatient treatment helps clients stabilize following detox and prepares them to step-down into outpatient and/or community-based care. Clients reside at the facility for the duration of their program and engage in extensive addiction counseling and education. Many programs also offer evidence-based complementary therapies.

Clients in intensive outpatient programs (IOP) receive robust, personalized care to support their reintegration into their community. Clients stepping down from inpatient treatment frequently enroll in IOP before entering standard outpatient care or community-based recovery programs, such as AA. Intensive outpatient treatment generally involves between nine and 20 therapeutic hours weekly, with the frequency and duration of sessions decreasing as clients stabilize. IOP services commonly include counseling, recovery education, holistic therapies, and medication assisted treatment (MAT).

Outpatient rehabs enable clients to receive care without leaving their home, workplace, and community. Clients typically receive intensive addiction counseling, including individual, group, and family therapy. Many programs promote clients' long-term sobriety through recovery-focused life skills training and ancillary services, such as peer coaching. Medication assisted treatment (MAT), including medication induction and maintenance, are common in outpatient care. Most facilities offer multiple levels of care to accommodate clients' evolving needs, including intensive outpatient (IOP) and standard outpatient programming.

A partial hospitalization program (PHP) is an intensive outpatient option for those with moderate to severe addictions, allowing you to return home at the end of the day. It can be an alternative to hospitalization or used as a step-down option. PHP treatment requires a minimum of 20 hours of treatment per week for an average of 90 days. Depending on your needs, PHP treatment includes relapse prevention, medication management, and behavioral therapy services. PHP treatment is often covered by providers.

Telehealth is a universal term to describe the broad range of applications that use telecommunications technology to deliver healthcare services. It encompasses multiple disciplines, including counseling, home health, disease monitoring, and physical therapy.

Treatments

Alcohol use disorder (AUD) is a treatable condition characterized by uncontrolled consumption of alcohol which continues despite negative consequences. Treatment options for alcohol addiction include inpatient or outpatient alcohol rehab in Tennessee. Therapeutic methods include group and individual therapy, medication, and holistic therapies. Aftercare is often provided through 12-step support groups, which offer ongoing accountability and encouragement.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

In Tennessee, dual-diagnosis addiction treatment programs provide integrated care for individuals with co-occurring substance use disorders and mental health conditions. Offered on an outpatient or inpatient basis, addiction experts utilize evidence-based therapies, such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), together with recovery and skills groups, to address both disorders and promote mental health. You'll also receive comprehensive aftercare planning and relapse prevention training.

If you have a co-occurring mental health condition and an addiction, you'll want to address both conditions at the same time, under the same roof. If you only address the mental health disorder, you'll likely continue using drugs, which tends to make mental health issues even worse. On the other hand, if you only address the addiction, the symptoms of your mental health disorder will make it very hard to succeed in recovery.

mental-health iconMental Health And Substance Abuse
opium iconOpioid Addiction

Substance abuse treatment in Tennessee is available in addiction treatment centers, where experienced addiction professionals can treat both substance use disorders. Typically, clinicians use a range of evidence-based therapies such as a biopsychosocial assessment, cognitive-behavioral therapy, and motivational interviewing to get a complete picture of your mental health, support systems, and motivation to change. Through an individualized treatment plan, you'll receive the support you need to achieve long-term sobriety through new skills and relapse prevention strategies.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Typical cognitive behavioral therapy in Tennessee involves recognizing negative thinking and learning techniques to change that thinking and create new, positive behaviors. Strategies may include SMART goals, journaling, and situation exposure.

eye-movement iconEye Movement Desensitization And Reprocessing

Family therapy uses a structured environment to address the complexities of addiction and the negative influences it has on the family unit. Therapists work with family members to develop effective coping and communication strategies that support their loved one's recovery while also focusing on the health and well being of each family member.

Men and women in Tennessee undergoing one on one individual therapy sessions focus on understanding their unique needs and challenges. They do this under the guidance of an experienced therapist who can help you identify and address addiction triggers as well as create personalized relapse prevention plans. This offers you a customized path to a successful recovery journey.

Trauma therapy is a safe place to work through the lingering effects of traumatic events in your life. Your therapist will help you understand the physical and emotional responses that can develop after witnessing or experiencing a traumatic event. You then work toward developing healthier coping mechanisms to reduce your symptoms.

Amenities

  • luxury iconLuxury Accommodations
  • mountain iconMountain Views
  • private iconPrivate Setting
  • home-setting iconResidential Setting
  • wilderness iconWilderness Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Tennessee

Contact Information

Building icon

1500 Pinnacles Way
Newport, TN 37821

Reviews of Summit at Harmony Oaks

4.04/5 (81 reviews)
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Overall Experience
Date Submitted
Reviewer

Google Reviews

4.037037037037 (81 reviews)
Andrea Kirk
1 month ago
1

Beware! If your thinking about using their facilities they will act like everything is good to go and even go as far as arranging transportation with set times. Just to call and see when they will arrive that they can't assist you until a week later. Is this how you run a facility? Then to act so nonchalant about it! I listened along with my family member during the entire phone call with your staff member, both calls. I simple apologie we made a mistake would have been sufficient but was never received and now the avoiding from the initial individual that was spoken to speaks volumes. Hope you do not treat everyone like this.

Crystal CLine
1 month ago
1

My experience here in its self wasn't bad, but when I got the bill I was shocked. I was told it would cost around 5,000 because I had to meet a deductible and that I would need 3,500 upfront. I paid the 3,500 when I arrived in cash. When I received my bill it was for 11,500 and it showed the portion I paid as 800. I have called and left multiple messages and still haven't gotten a call back.

A W
2 months ago
1

Worse experience and treatment that I have ever seen in 37 years of recovery. I drove 9 hours Wednesday night to take someone to treatment there. Got there and it was not the place in the pictures that were on line so I put my friend back in the vehicle and we drove 9 hours back home. This was a bait and switch as our company lawyers said. They call it deceptive advertising. We paid 30 grand up front and then they refunded us the money all but 2100. They said that this was the processing fee. Second my buddy has a bad back and they assured me that there were no stairs. When we they got there they said that his bedroom was on the 3rd floor and they have no elevator. This place should not even be able to be open. I will be putting an article in the A.A. grapevine and reporting this to Better Business Bureau. Please stay away from here. My buddy is a disabled veteran and so am I and will be reporting to disabled veterans of America also. I have left several messages with people that said that they were in recovery before we went and now they will not call back. This tells me a lot about there program and recovery. I do not know how they could sleep at night with the lies and deception they do. I should have known that this was shady after reading about Jeff Turiczek and Dr. Deja Gilbert. This is what Better Business Bureau says about them. Harmony Recovery Group, LLC is NOT a BBB Accredited Business. To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process. I have also filed a complaint with the Tennessee medical board for bait and switch and for not providing elevators. I have also filed a complaint with the Tennessee medical board for not providing elevators. I just filed one also with the joint commission. I just sent a letter to the white house for bait and switch and for employees lying. I am going to media next. They wouldn’t even respond to BBB. Here is response from BBB. From: BBB Serving Southeast Florida and the Caribbean To: Subject: This complaint has been closed without response from the business. Obviously they are not a credible business and I would suggest anyone to stay away. Thank you for submitting your complaint with us. Dear This message is in regard to your complaint submitted on 8/25/2025 against Harmony Recovery Group, LLC. Your complaint was assigned ID 23795642. Your Better Business Bureau (BBB) has made several attempts to contact the business regarding your complaint. We regret to inform you that we have not received a response at this time and this case has now been closed as an UNANSWERED complaint in their file. Because we are not a government agency, we cannot force a business to respond.

Ethalee McDonald
2 months ago
5

Highly recommend! Great place to feel safe and get the help needed to successfully recover. Summit helped me realize that I am not in fact broken and can function in a successful healthy way. Learned so many coping strategies! Also beautiful view!! All the staff was amazing and caring.

Response from the owner
Hi, Ethalee. Thank you so much for leaving us a stellar review!
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