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Clarksville VA Clinic

Weatherly Drive Clarksville, TN 37043
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Top 10 Rehab In Clarksville
Tennessee Valley Healthcare System - Clarksville VA Clinic TN 37043

About Clarksville VA Clinic

Tennessee Valley Healthcare System – Clarksville VA Clinic is an outpatient medical facility for veterans in Clarksville, Tennessee. They provide outpatient medical services including mental health care. You can expect to receive primary care, nutrition counseling, and laboratory and pathology services. Additionally, audiology and speech services, and physical therapy, are available here too.

The mental health care offered at this clinic treats issues like grief, anger, PTSD, depression, anxiety, trauma, schizophrenia, OCD, addiction, and bipolar disorder. Same-day and walk-in help is available. If you are admitted to the treatment program you can expect to participate in a combination of consultations, evaluation, and psychiatric care. As a veteran, you’ll experience culturally competent counseling and case management. This facility also offers acupuncture, acupressure, yoga, meditation, and deep breathing.

Clarksville VA has special services for homeless veterans and transition and care management for returning veterans.

The VA accepts VA benefits and most supplemental insurance plans. Former clients speak about their disappointment in long wait times and subpar treatment. One woman mentioned she felt like she was treated differently because of her gender.

Latest Reviews

Frank Clements
4 months ago on Google
1
EVERY time I call to get assistance or ask a question the people who answer the phones or "customer service" act like I'm disturbing them or or I'm interrupting / disturbing them. They are not friendly and quick to transfer you to someone who can't even help me. In my opinion maybe the VA needs to train their " customer service" staff. If they have been trained it doesn't show. I bet if I was as rude as they are, they would not hesitate to tell me how I'm being disrespectful. Nlw all the Dr's, Phasicans, nurses, mental health and physical therapy personnel are great. I recently moved to another state and checked it to the VA clinic. Everyone has been super nice and seem to want to ACTUALLY help. It's been a nice change from the Clarksville VA clinic.
Keanya Knowles
5 months ago on Google
5
My doctor is named Dr P Cook. This lady is God sent. She listens to me, she educate me about my records, my body and my mind. I really love this woman that I bring my daughters to my appointments so she can school them in their bodies. I really don t know what I would do with out her. As a veteran and a black woman it hard to find a doctor that don t wanna just shove pills down your throat but by the Grace of God she has been my doctor for years and I am truly Thankful
M T
5 months ago on Google
5
I have been in the VA system for 20 years at different locations. The clinic in Clarksville is by far the best. The staff are polite and professional. Sure, it might be busy and my appointment may not start exactly on time. However, every provider that I have encountered has never rushed me or not taken their due diligence to answer any questions that I have.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.9 / 10

Location

Accepted Insurance

Clarksville VA Clinic works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehabs are designed principally for clients who require intensive supervision and support, including clients who have just completed detox, clients in early recovery, and clients at an elevated risk of relapse. Inpatient treatment helps clients stabilize following detox and prepares them to step-down into outpatient and/or community-based care. Clients reside at the facility for the duration of their program and engage in extensive addiction counseling and education. Many programs also offer evidence-based complementary therapies.
aftercare iconAftercare Support
Clients receiving support in a rehab aftercare program typically have abstained from drugs or alcohol for a period of weeks or months and have completed high-level (often inpatient) treatment. Drug rehab aftercare is designed to support clients in maintaining their sobriety as they re-engage with their ordinary lives at home, in the workplace, and in the community. Services are highly individualized and evolve with clients' changing needs, but generally include peer coaching and relapse prevention.
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

If you participate in motivational interviewing in Tennessee, your therapist will focus on four key strategies: open questions, affirmation, reflections, and summarizing. Rather than confront or warn you to change, the clinician will allow you to explore your own motivations and decide what changes you may need to make in your life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Daniel Dücker, MSS, M. Ed.

Executive Director

Dwight 'Dan' Fields, MHA

Acting Deputy Executive Director

Bridget Brozyna, MSN, DNP, APRN

Associate Director for Patient Care Services

Aaron Grobengieser

Associate Director for Operations

Joseph Blair

Acting Assistant Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 340932

Contact Information

Phone icon (931) 645-3552
Building icon

Weatherly Drive
Clarksville, TN 37043

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Anna Spooner

Rehab in Cities Near Clarksville

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Reviews of Clarksville VA Clinic

2.92/5 (101 reviews)
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Reviews

5

In this clinic wonderful people work, the service is always good, they are friendly and professional, they care about the welfare of the patients, besides the facilities are incredible, the waiting rooms are big, have TV, you can charge your phone, It's clean and there is al ... Read More

Reviewed on 1/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (100 reviews)
Cindy Morgan
1 month ago
1

When my husband first transferred his care to this clinic I was very pleased with the care that he received. However, I don’t know what happened, but over the last year the quality of their care has gone to heck in a hand basket. I can’t even get anyone to answer & return my phone calls. This also goes for the Nashville VA. My husband is seriously ill with Parkinson’s Disease & he needs help right now & I spend so much time “fighting the system” and I’m emotionally drained from watching him go through all this & “fighting the system” for him I’m at my complete wits end!!! If I could I would give them negative stars!!!

Jen H
2 months ago
4

paul Fish
2 months ago
5

Jerald Koelman
3 months ago
5

Frank Clements
4 months ago
1

EVERY time I call to get assistance or ask a question the people who answer the phones or "customer service" act like I'm disturbing them or or I'm interrupting / disturbing them. They are not friendly and quick to transfer you to someone who can't even help me. In my opinion maybe the VA needs to train their " customer service" staff. If they have been trained it doesn't show. I bet if I was as rude as they are, they would not hesitate to tell me how I'm being disrespectful. Nlw all the Dr's, Phasicans, nurses, mental health and physical therapy personnel are great. I recently moved to another state and checked it to the VA clinic. Everyone has been super nice and seem to want to ACTUALLY help. It's been a nice change from the Clarksville VA clinic.

Keanya Knowles
5 months ago
5

My doctor is named Dr P Cook. This lady is God sent. She listens to me, she educate me about my records, my body and my mind. I really love this woman that I bring my daughters to my appointments so she can school them in their bodies. I really don’t know what I would do with out her. As a veteran and a black woman it hard to find a doctor that don’t wanna just shove pills down your throat but by the Grace of God she has been my doctor for years and I am truly Thankful

M T
5 months ago
5

I have been in the VA system for 20 years at different locations. The clinic in Clarksville is by far the best. The staff are polite and professional. Sure, it might be busy and my appointment may not start exactly on time. However, every provider that I have encountered has never rushed me or not taken their due diligence to answer any questions that I have.

Diane Meyer
5 months ago
1

Why can’t we talk to the nurse , Ms. Bennett about the same letter that is sent out and nobody in the VA will let him talk to her about his visit last week. He is a veteran and gets the run around all the time. Is this the way the Clarksville VA treat the veterans? Who do we need to do get service by contacting our Representatives in Washington, DC for help?

lowrent0321
5 months ago
1

So I played their game. The facility and the doctors are great they even have a eye care department that's unbelievable in how fast they can get ones glasses made not to mention the fact the glasses are free! A person can even purchase prescription shades at a quarter of the price one would pay at a commercial optometrist office. However the administration personnel one has to go through to get a appointment is hot garbage. I called for over an hour trying to set up an appointment with my PCM, and for that entire time I got hung up on. Every time I spoke to someone about scheduling a appointment they would put me on hold then hang up or redirected to the VA Nashville office. Like I said before I played their game, in turn showing me just to how unprofessional and ridiculous the admin there is. Another major issue is the admin their has constantly without notice changed my scheduled appointment times. Like I said before the doctors and medical staff are great it's just to bad (at least in my case) I can't utilize their services due the lack of capabilities from the admin to be able to just schedule a appointment. Over an hour of getting hung up on and being redirected just to end up with no appointment and no reason why I can't use my VA services.

Matthew Turner
6 months ago
1

So I’m gonna chalk this up as misinformation from the front desk personnel that is up there telling soldiers and veterans what actually do. I just got through driving from Clarksville to Nashville because I was told that I can turn in my medical records down in Nashville, but then I get told from the front desk here at the VA clinic that the PCP (primary care physician) up in Clarksville has to accept my medical records to get them scanned in to put them with my medical records.They don’t know why I got sent down. Secondly, I went to get a new ID card being told by the people at the front desk that it would be done faster and would get one available immediately to which I’ve been told by the people here at Nashville they’re like no you could’ve gotten it done in Clarksville and you would still have to wait 2 to 6 weeks for your new ID card to get delivered to you. Because it’s the the same in Nashville, you have to wait 2 to 6 weeks.

Alex Morris
6 months ago
5

Go to other VAs and see how bad they are compared to this one. This one is amazing. I get greeted and attended to immediately everytime. They are proactive in my health. They follow up, they help me with things I never think about. I love it here

Kenny N
6 months ago
2

They're great about getting you the care, but my biggest complaint is they don't honor appointment times ever. Always show up on time, and they always make you wait 15-30mins after your appointment windows. They want us to respect there time, but they don't want to respect the patients time.

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