800-784-1361
This is the worst Hospital I have ever had the displeasure of going to. The Staff are completely disrespectful and have no idea what they are doing. I had an elderly family member that almost died while admitted here because of malpractice and the "Entire Care Rehab" is a ...
About Verde Valley Medical Center
Verde Valley Medical Center in Cottonwood, Arizona, is just west of Sedona and east of Jerome State Historic Park. They provide behavioral health and psychiatry services, including a full range of hospital-based inpatient and outpatient services for adolescents, adults, and seniors.
Integrated Team Approach to Substance Abuse Treatment
The program uses an integrated team that together provides a holistic approach to treating substance abuse issues and mental health conditions. In addition to the care you receive with the team, they also provide you with resources within the community or the hospital system to address other physical health conditions.
They recognize that taking a comprehensive approach to your physiological, spiritual, and social needs improves your potential for successfully achieving sobriety and sustainable recovery. They work with you each day to provide you with the care you need while evaluating your progress and updating your plan.
Specialized Behavioral Health Groups
They also provide specialized behavioral health group sessions when you’re looking for specific help. For example, in the Dialectical Behavior Therapy Group, you can learn how to manage your life by reducing your emotional ups and downs. The Navigating Age Group is led by a psychologist who helps you overcome the challenges associated with the aging process.
They are connected with the Northern Arizona Healthcare Office of Philanthropy and accept donations through this organization to help provide care for patients who are unable to pay for services or do not have health insurance.
Latest Reviews
this hospital IS NOT the place to go for ANYTHING. My spouse works in code bean and her manager and her managers boss do no t listen to her opinion on anything. i was placed on tresspass for something she ecplained to be a simple misunderstanding. she asked her manager Diane Hunt to stop persuining it and that it was bringing mental stress. my other half is also pregnant and we have had the classes planned for child birth and they told me i wasnt able to be at my childs birth and that is a direct violation of her rights. as you guys can see on the other reviews ffrom people who have worked at this hospital and people who have went there for care it simply isnt the place to be. i am african american and all of the security gaurds and workers at the front desk would stare and watch me. It was to the point where they had a picture put up of me around the hospital for what reason i do not know why. Her boss diane hunt had asked her for pictures from her grad party to make a slide show for the graduates for the class of 25' but Diane did NOT make a slide show but instead cropped me out and had this picture posted around the hospital labling me as a threat. (i was 16 at the time) we also tried to report Diane to the security and her higher ups whose name is Kelly and when i asked if they were "letting" me go to my childs birth and asked for the reason of my ban she talked over me and hung up the phone (this is head of HR at code bean) my other half has made it clear that this was causing stress on her for as she is pregnant but they do not seem to care she has asked and told security numerous times that this was affecting our babies and her health and they do not pertain to it. see below the photo diane hunt had put up around the hospital of me to label me as a "threat" when i hadent visted this hospital in weeks. for your saftey and especially your kids please refrain from going here at all cost.We also called to get the ban lifted stating that she has no other ride to and from work and the security gaurd on the phone asked her to "walk to work" as on of the options keep in mind she is pregnant and when she goes in around 3pm the az summer heat is 90 degrees plus but they claim to care about the saftey of their workers.
I called the hospital to ask a question about an incident that never occurred and I spoke with security officer Dakota and he was more than Rude!!!! Unprofessional at its best
Response from the owner1 week ago
Thank you for sharing this feedback. We’re sorry to hear about your experience. We would like the opportunity to address your concerns. Please reach out to our Patient Relations department at 928-213-6561 when you have a chance. Thank you, and we look forward to hearing from you.
I was ill for 4 months, having a growth on my hip/thigh, Causing me to be nauseous/Vomiting, Lethargic Even lost twenty pounds! Primary did some lab tests, She said they were all normal!! Then she ordered an Ultrasound! She did not call me for 2 days, I had to call her And she.
Replied to go to Ortho, you have some fluid in your hip.
So I went to ortho, And they told me to go to the hospital!! After they were done with test, I was told I have to have a surgeon, Take out all the fluid/tissue, The Doctor was.
Wrong!!! My surgery was on saturday, I was discharged on sunday, The surgeon told the nurse to give me something to dress my wound, I did not receive, And the instructions And how to treat it, No instructions and what to watch for!!
This is totally deplorable, I went to the hospital to try to work it out, And find out why they treated me as such??? NO INSTRUCTIONS ON HOW TO CHANGE BANDADGING, WHAT TO LOOK FOR, ABSOLUTELY NOTHING!! THEY REALLY DROPPED THE BALL WITH THIS!!!
I SPOKE TO MANY PEOPLE, AND NO ONE WOULD HELP!! They even called security
They even called security, I had to make an appointment at CARDIO, And
Security followed me all the way, Waited until I was done!!!!
I ask him, Is this the way you treat every person that has a complaint about your hospital????????
They told me to make an appointment with my primary doctor one day after discharge, I had to wait three 3 weeks to be seen!!!
They also told me to make an appointment with ortho 5-7 Days, To take my stitches out!! I had to wait 2 weeks!!!
What is happening in these hospitals today!!! No wonder they have a 2.2 RATING!!!!
I've been calling everyone, Over a 100.
Calls and no answer, There was a pending Is taken on sunday at 3:30 in the morning, The tech told me results will be in on monday! And yet no one would tell me the results!! I called my doctor, Ortho and even the hospital!! And everyone refuses to help me, No one will answer my questions!!!
Left several messages with Ortho, No one called me back!!!
I am writing this so you can know You have to be an ADVOCATE FOR YOUR SELF!! Ask questions, They work for you, It's not the other way around!!!
You have to make sure that everything is done, That they do everything that they're supposed to!!
I am waiting patiently For someone to return my call!!!
TOTALLY DISGUSTED!
Be careful out there!!!!
I have read how disgusted other people are!! And some people don't say anything at all, Because They are afraid, I'm not getting the healthcare that they need!🥺🥺🥺
Rehab Score
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6 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Inpatient
Inpatient rehab is designed primarily for persons in early recovery and those who are exiting detox programs. It's ideal for clients in crisis or at an elevated risk of relapse. Inpatient treatment centers provide housing and meals, allowing clients to focus on their recovery away from distractions and addiction triggers. Clients engage in intensive psychotherapy, and many inpatient programs feature recovery-focused life skills training and/or complementary therapies like meditation, creative arts therapy, and other holistic treatments.
Intervention Services
If a person denies their substance abuse behavior when confronted one-on-one, a drug intervention in Arizona may be necessary. An intervention may be formally planned with intervention services from a professional who can guide loved ones through this process. The intervention involves confronting someone with how their drinking or drug use has affected themselves and everyone around them and encourages them to get treatment.
Partial Hospitalization Program
A partial hospitalization program (PHP) offers a short-term alternative to inpatient treatment or a step-down option after a residential program. With PHP treatment, you'll receive 6 to 8 hours of daily support, up to 5 days a week. The duration of a partial hospitalization program can vary with the average length being 90 days. While commuting is necessary, some programs also offer telehealth options. PHP treatment is often covered by insurance and typically offers medication management, relapse prevention techniques, and behavioral therapy.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Amenities
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Residential Setting -
Private Rooms
Staff
David R. Cheney
Chief Executive Officer
Robert Cofield, DrPH, FACHE
Chief Operating Officer
Sara Coverstone
Chief Compliance and Privacy Officer
Jim Elco, MBA, MHSA
Vice President of Strategy and Financial Planning
Jake Lansburg, MBA
Vice President of Care Transformation,Quality and Safety
Tyfanny Sweeney Laurano
NAH Chief Nursing Officer
Matthew Sena, MHA
Vice President of Operations
Cliff Loader
Chief Financial Officer
Contact Information
269 S Candy Ln
Cottonwood, AZ 86326
Get Help Now - 928-362-4304
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Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Nikki Wisher, BA
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