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Central Wisconsin Counseling

320 West Grand Avenue, Suite 304-A Wisconsin Rapids, WI 54495
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Central Wisconsin Counseling WI 54495

About Central Wisconsin Counseling

Central Wisconsin Counseling is an outpatient behavioral health clinic serving residents of Wisconsin Rapids and the greater Wood County area of Wisconsin. They’re located less than half a mile northeast of Veterans’ Memorial Park and Ben Hansen Park, and southwest of the South Wood County Historical Museum. The clinic provides compassionate and quality care in a confidential and welcoming setting for individuals, couples and families. The clinic has built a strong reputation for consistent and effective care as one of the longest-standing outpatient clinics in the greater Wisconsin Rapids area, with 20+ years of experience.

Diverse Programs

They serve individuals of all ages and diverse backgrounds from children and adolescents to transitional-age youths, adults and adolescents. They support LGBTQ+ individuals and those living with HIV/AIDS through inclusive, affirming care tailored to their unique needs. Specialized care is also available for veterans and active military personnel, addressing the unique challenges tied to service-related experiences and transitions. As the creator of Wisconsin’s first state-approved alternative AODA First Time Offenders Program for Driver Safety Plans, they’re well equipped to help you navigate legal challenges with informed support.

Community Based Services

Their deep community roots allow them to deliver services at the client’s convenience, including in-home and school settings. They were among the first clinics in Wisconsin to partner with local school districts in providing satellite mental health services for children and adolescents directly within schools. They were also the first to partner with Wood County Human Services in delivering intensive in-home psychoeducation and psychotherapy to children and families via the Comprehensive Community Services (CCS) program.

In addition, they partner with Mid-State Technical College to provide psychotherapy for at-risk students. Their network of community partners and local collaborators ensures coordinated care and broad access to support services that encourage stability and long-term success.

Affordable Treatment

We especially appreciate their low-cost care, which makes quality treatment accessible to more people in the community. They accept Medicaid, TRICARE and various commercial health insurance. In addition, they work with various Employee Assistance Programs (EAPs) like Lifeworks, ERC and Compsych.

Support for Individuals, Couples and Families

Central Wisconsin Counseling provides high-quality and personalized therapeutic support that helps individuals overcome a broad range of emotional issues including anxiety, stress and self-esteem. They offer trauma-informed care using proven methods like EMDR to help clients regain control from past traumatic experiences like physical abuse, domestic violence and sexual abuse. They help women manage ongoing and recurring challenges like postpartum depression with focused attention and proven care.

They also address adolescent issues and deliver targeted support for individuals and families facing substance use challenges. Their family and couple therapy helps strengthen relationships and improve communication to support positive family dynamics. They also offer divorce mediation and psychological testing.

Latest Reviews

Brad Freeman
4 months ago on Google
5
Awesome place!
Response from the owner1 month ago
Hi Brad Freeman, thank you so much for this great review. We wish you the best of health and happiness!! - Central Wisconsin Counseling Associates
C.A.
1 year ago on Google
5
My overall experience with Central WI Counseling Associates - having both therapy and medication care - has been nothing but positive. 1. The administrative team are pleasant, prompt, and treat me with respect. The atmosphere is calm and welcoming. I’ve never experienced billing issues nor difficulties with scheduling an appointment. 2. My therapist is an intuitive coach and empowering mentor. She listens, validates, and challenges me in all the ways needed. My sessions with her have led to increased self awareness and self love, and propel me to be my most authentic self. I am blessed to have such a skilled therapist in my corner. 3. For about a year I’d been considering whether to see a specialist about psychiatry medication but I never got myself to the point of taking action on it (partly due to stigma & worry). When I learned Justin Schuerman joined CWCA down the hall from my therapist, I decided to take the leap and ask for an appointment. — This was one of the best decisions I’ve made for myself in a long time. Justin has proven to be knowledgeable, experienced and skilled in his specialty while also being kind, considerate and demonstrating genuine interest and commitment toward my wellbeing and success. Talking to him is easy, I never feel rushed or unheard. I appreciate the time he takes to answer my questions and discuss options in a way that makes sense. If you’ve been considering seeing a therapist for counseling or a specialist for psychiatry medication, don’t put it off. There are good people out there doing great things for their clients, and I can personally attest to at least two of them at CWCA!
Response from the owner1 month ago
Hi C.A., your review means a lot to us. Thank you for choosing Central Wisconsin Counseling Associates
Anna Eisley
1 year ago on Google
1
Their website says “We also will see you as a client if you do not see your insurance carrier on this list.” and “Please note that even if you don't see your insurance listed, contact us for further assistance.” So I called to schedule an appointment and the receptionist said “We don’t accept your insurance, thanks for the call, buh bye” and literally hung up the phone before I could say anything else. This person has no business working for a professional establishment, let alone a mental health clinic. People who find the courage to reach out and ask for help deserve to be heard and respected. I recommend going elsewhere for your mental health needs.
Response from the owner1 month ago
Hi Anna Eisley, thank you for your feedback. Please give us a call at (715) 424-6960 so we can address your concerns.- Regards, Central Wisconsin Counseling Associates
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.9 / 10

Location

Accepted Insurance

Central Wisconsin Counseling works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Security Health Plan
WEA Trust
WPS Health Solutions

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Amy Gunderson

Business Manager, Director of Operations

Melissa McKeel

Administrative & Client Services Manager

Contact Information

Building icon

320 West Grand Avenue
Suite 304-A
Wisconsin Rapids, WI 54495

Fact checked and written by:
Chika Uchendu
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Wisconsin Rapids

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Reviews of Central Wisconsin Counseling

3.8/5 (10 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8 (10 reviews)
Brad Freeman
4 months ago
5

Awesome place!

Response from the ownerInvalid relative date format:
Hi Brad Freeman, thank you so much for this great review. We wish you the best of health and happiness!! - Central Wisconsin Counseling Associates
C.A.
1 year ago
5

My overall experience with Central WI Counseling Associates - having both therapy and medication care - has been nothing but positive. 1. The administrative team are pleasant, prompt, and treat me with respect. The atmosphere is calm and welcoming. I’ve never experienced billing issues nor difficulties with scheduling an appointment. 2. My therapist is an intuitive coach and empowering mentor. She listens, validates, and challenges me in all the ways needed. My sessions with her have led to increased self awareness and self love, and propel me to be my most authentic self. I am blessed to have such a skilled therapist in my corner. 3. For about a year I’d been considering whether to see a specialist about psychiatry medication but I never got myself to the point of taking action on it (partly due to stigma & worry). When I learned Justin Schuerman joined CWCA down the hall from my therapist, I decided to take the leap and ask for an appointment. — This was one of the best decisions I’ve made for myself in a long time. Justin has proven to be knowledgeable, experienced and skilled in his specialty while also being kind, considerate and demonstrating genuine interest and commitment toward my wellbeing and success. Talking to him is easy, I never feel rushed or unheard. I appreciate the time he takes to answer my questions and discuss options in a way that makes sense. If you’ve been considering seeing a therapist for counseling or a specialist for psychiatry medication, don’t put it off. There are good people out there doing great things for their clients, and I can personally attest to at least two of them at CWCA!

Response from the ownerInvalid relative date format:
Hi C.A., your review means a lot to us. Thank you for choosing Central Wisconsin Counseling Associates
Anna Eisley
1 year ago
1

Their website says “We also will see you as a client if you do not see your insurance carrier on this list.” and “Please note that even if you don't see your insurance listed, contact us for further assistance.” So I called to schedule an appointment and the receptionist said “We don’t accept your insurance, thanks for the call, buh bye” and literally hung up the phone before I could say anything else. This person has no business working for a professional establishment, let alone a mental health clinic. People who find the courage to reach out and ask for help deserve to be heard and respected. I recommend going elsewhere for your mental health needs.

Response from the ownerInvalid relative date format:
Hi Anna Eisley, thank you for your feedback. Please give us a call at (715) 424-6960 so we can address your concerns.- Regards, Central Wisconsin Counseling Associates
Matthew Goodness
1 year ago
5

I cannot say enough great things about Central Wisconsin Counseling!! After a very painful breakup/bankruptcy/termination/court order all within months of each other, I found myself fearing I was in a permanent downward spiral. I was questioning my own sanity and worth, and needing therapy. Thankfully, I turned to Central Wisconsin Counseling in Wisconsin Rapids. I was pleased that i was able to be scheduled for a prompt appointment. Dr. Roger has been a great help to me with healing and moving forward to becoming the best version of myself. I was referred for a mental health evaluation, at my request, and look forward to my continued sessions with Dr. Roger as he is helping me to find the self I have lost. He has a professional, yet casual way of assisting me to find peace and love for myself, for which, i cannot express my gratitude enough. Booking appointments is easy and convenient and the staff goes above and beyond for their clients. The office, itself, is a very professional setting, but also has a comfort that puts you at ease-a necessity for me when I am most vulnerable. Literal. Lifesavers. Therapy is not something to fear or turn away from. If you are seeking help, I strongly recommend Central Wisconsin Counseling.

Response from the ownerInvalid relative date format:
Hi Matthew Goodness, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Central Wisconsin Counseling Associates
Jesse Scheide
2 years ago
5

This place helped me become, and stay the best version of myself. I have worked with two therapists here whom have both helped me in times of great need. I would not be here today were it not for them and the work they do. I feel immensely supported each time I walk into the building. Beyond my therapists, I feel that everyone in the facility who knows me is supportive of me and my recovery, including the clerical staff, whom always greet me by name and foster an uplifting culture of good nature.

Positive Vibes Only
2 years ago
2

It was a long shot for me reaching out to CWCA but I did. My counselor (CW) consistently would cancel my sessions and even would take phone calls during my scheduled appointments. Needless to say I stopped going and don't feel like retelling my story to a new therapist.

Christie Gause-Bemis
3 years ago
5

Professional. Confidential and supportive atmosphere. With friendly and helpful front office staff

Lacy Stirk
3 years ago
5

I have nothing but amazing things to say about EVERYONE at CWCA! I say with the utmost honesty and with no exaggeration, CWCA saved my life! They truly care and their compassion is bar none. CWCA is the only counseling I recommend anywhere in Central Wisconsin.

Nicole Lafferty
4 years ago
1

Poor experience with administrative staff and unrealistic policies in place, especially for people with insurance. They treat you as if you won't pay your bill once insurance has paid therefore they require upfront payment before appointments can be scheduled. They have had our money since January and no ide when we will get this money returned to us. I have NEVER encountered this, especially when covered by insurance. Do not recommend this place for services!!!!!!!!

Beep Boop
5 years ago
4

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