Non caring the sent me on my way homeless it was all about money and I feel it was an all black staff that was racist against the white patients
About Compass Family & Community Services
Compass Family and Community Services – Riverbend Center is in Warren, Ohio and they have programs that help with drug and alcohol recovery. They specialize in helping people not only with substance abuse issues but mental health issues as well. They help people through their inpatient program.
Their program includes job training to prepare you for life outside of recovery. This can be quite helpful when entering into the world again but with a sober mindset. As you know, jobs can be stressful and can cause potential relapse, which no one wants. Part of the job training is that you’ll learn how to identify those stressors and learn how to combat them.
Cognitive behavioral therapy can be used to help with that. This is because this type of therapy is designed to find negative thought patterns and eliminate them. You’ll create more positive ones to create a more healthy lifestyle.
People have had some success at this place but many others have reported a ton of issues across the board from scheduling a basic appointment to medication management.
Latest Reviews
I'll start by stating that I really liked the person I saw for my individual therapy, and she is not the reason I chose not to use compass anymore. The reason is, on three separate occasions, I had to call about my meds, all different scenarios. Each time I was told I would receive a call back, however, that did not happen any of the times. The first two times I called back since they didn't call me when they said they would, but the last time I did not (still haven't received one, but it's a mute point now). I understand stuff happens, but three times in a row not calling someone back is just not acceptable, or professional, to me. Not to mention, my issues include not being heard and being ignored/forgotten. What's the point of getting help for things if the place I'm getting help from is contributing to my issues? Seems counterproductive and made me feel, well, not great, so I'm just not going to go back.
Response from the owner3 weeks ago
Carla, thank you for bringing this to our attention and we will most certainly look into what occurred. We would like to invite you to call our office and speak to the Outpatient Director at High Street, Jennifer, to help resolve at 330.394.9090 . It may seem redundant to ask you to call but this is not a typical occurrence. Hopefully a discussion can resolve what the problem was and provide you support. Thank you for bringing this forward.
I have no issuse, everyone is super nice and accommodating.
Response from the owner4 months ago
Thank you, Holly! We appreciate your feedback! Take care!
It takes a lot, mentally, to make that first appointment. Every time I get the courage to make that call, no one ever answers. I ve left voicemails with callback information and not a thing. Don t waste your time, completely unprofessional.
Response from the owner7 months ago
We are so sorry to hear that this was your experience we do try very hard to keep up with calls and messages. And we certainly agree with you regarding making that call for your first appointment! If you wouldn t mind reaching out to us regarding your experience, we would like to learn more. We can be reached via email at https://compassfamily.org/contact/. 
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Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient rehabs offer robust wraparound care for clients who are stepping down from intensive inpatient care, with many facilities providing multiple levels of care, including partial hospitalization (PHP), intensive outpatient (IOP), sober living/halfway housing, and standard outpatient programming. Clients may also elect to enroll in outpatient care immediately after completing inpatient detox. Those who are at lower risk of withdrawal complications may also choose to receive ambulatory medical detox from an outpatient facility. Outpatient programs typically involve addiction counseling, recovery education, and/or medication assisted treatment (MAT). Holistic therapies, such as art and music therapy, are commonly available.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Amenities
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Private Setting
Staff
Ryan Pastore
Chair, BOD
Donald Emerson
Treasurer
Samantha Neral
Secretary
Traci Hostetler
BOD
Contact Information
(330) 394-9090 
320 High St NE
Warren, OH 44481
Get Help Now - 216-400-9839
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Fact checked and written by:
David Bugg
Edited by:
Kerry Nenn, BSW
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