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HealthQuest – The Summits

8130 Country Village Drive, Suite 103
Memphis, TN 38016
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HealthQuest - The Summits TN 38016

About HealthQuest – The Summits

They offer opioid treatment through medication-assisted treatment and counseling. They offer both daytime and evening programs to suit your schedule. If you need help getting to and from the facility, The Summits provides transportation.

They accept almost all major healthcare insurance plans including Medicare and TennCare. They are in network with Aetna, Amerigroup/Amerivantage, Ambetter, Blue Cross Blue Shield, Cenpatico (Magnolia or Envole), Cigna, ComPsych, GEHA, Health Link PPO, Humana, Magellan, NovaNet and others. If you don’t have coverage, they have a sliding scale for fees.

Some online reviews praise this facility for its caring and attentive care. Others complain about long phone wait times, extensive waiting room delays and rude front desk staff.

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Fact checked and written by:
Mari Mendoza, BS
Edited by:
Anna Spooner

Latest Reviews

Amy Smith
1 week ago on Google
5
Dr Meadows is far one of the most genuine and compassionate people I’ve ever had the honor to meet. He listened to me (without judgement) and began a new treatment plan for my severe insomnia! I thank the good Lord he is part of my care team now! Will be a lifetime friend and caretaker
Raider Blitz88
2 weeks ago on Google
1
Very unprofessional people. Very RUDE & HEARTLESS. This poor elderly lady was clearly disabled bc her hands were folded inwards and the front desk lady wouldn't even help her write down her appointment. She had to ask the next person in line to write her appointment down! Shameful. The secretary flat told her NO when she asked if she would write her appointment down because she was unable to write.
Response from the owner1 week ago
Hello,

Thank you for taking the time to leave a review.
The customer service you described is unacceptable.
Our office staff is trained to assist in every way we can. There were several ways we could have supported the patient, and refusing to offer assistance is indeed shameful. We will investigate this matter further and take appropriate action.

Best regards,
HealthQuest, P.C.
Ally Hard
1 month ago on Google
5
I am an established patient here and Reggie who was helping out with calls really helped me update my info and didn’t rush me and also got me in a slot to see my doctor that was urgent. He should actually help out more as his customer service is exceptional!!! I always have a hard time calling to get an appointment but this time Reggie took care of everything for me. Thanks Reggie!!!
Response from the owner1 week ago
Thank you so much for sharing your experience! We’re thrilled to hear that Reggie provided you with exceptional service and helped get your appointment scheduled promptly. We’ll be sure to share your kind words with him and the rest of our team. We truly appreciate your feedback and continued trust in our practice!

Best,
HealthQuest, P.C.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.7 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

HealthQuest – The Summits works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient rehabs enable clients to receive care without leaving their home, workplace, and community. Clients typically receive intensive addiction counseling, including individual, group, and family therapy. Many programs promote clients' long-term sobriety through recovery-focused life skills training and ancillary services, such as peer coaching. Medication assisted treatment (MAT), including medication induction and maintenance, are common in outpatient care. Most facilities offer multiple levels of care to accommodate clients' evolving needs, including intensive outpatient (IOP) and standard outpatient programming.

Inpatient rehabs are designed principally for clients who require intensive supervision and support, including clients who have just completed detox, clients in early recovery, and clients at an elevated risk of relapse. Inpatient treatment helps clients stabilize following detox and prepares them to step-down into outpatient and/or community-based care. Clients reside at the facility for the duration of their program and engage in extensive addiction counseling and education. Many programs also offer evidence-based complementary therapies.

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Clients in intensive outpatient programs (IOP) receive robust, personalized care to support their reintegration into their community. Clients stepping down from inpatient treatment frequently enroll in IOP before entering standard outpatient care or community-based recovery programs, such as AA. Intensive outpatient treatment generally involves between nine and 20 therapeutic hours weekly, with the frequency and duration of sessions decreasing as clients stabilize. IOP services commonly include counseling, recovery education, holistic therapies, and medication assisted treatment (MAT).

A partial hospitalization program (PHP) is an intensive outpatient option for those with moderate to severe addictions, allowing you to return home at the end of the day. It can be an alternative to hospitalization or used as a step-down option. PHP treatment requires a minimum of 20 hours of treatment per week for an average of 90 days. Depending on your needs, PHP treatment includes relapse prevention, medication management, and behavioral therapy services. PHP treatment is often covered by providers.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance abuse treatment in Tennessee is available in addiction treatment centers, where experienced addiction professionals can treat both substance use disorders. Typically, clinicians use a range of evidence-based therapies such as a biopsychosocial assessment, cognitive-behavioral therapy, and motivational interviewing to get a complete picture of your mental health, support systems, and motivation to change. Through an individualized treatment plan, you'll receive the support you need to achieve long-term sobriety through new skills and relapse prevention strategies.

If you have a co-occurring mental health condition and an addiction, you'll want to address both conditions at the same time, under the same roof. If you only address the mental health disorder, you'll likely continue using drugs, which tends to make mental health issues even worse. On the other hand, if you only address the addiction, the symptoms of your mental health disorder will make it very hard to succeed in recovery.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

The DBT program consists of the completion of a daily diary card and the teaching of skill sets that include distress tolerance, core mindfulness, inclusion interpersonal and middle path (deal with communication and conflict resolution), and emotional resolutions. Patients learn to deal with overwhelming emotions that help them bear pain skillfully with the help of a DBT coach who offers assistance 24/7 through texting (once patient signs consent form).

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

If you participate in motivational interviewing in Tennessee, your therapist will focus on four key strategies: open questions, affirmation, reflections, and summarizing. Rather than confront or warn you to change, the clinician will allow you to explore your own motivations and decide what changes you may need to make in your life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

An effective form of trauma treatment used for individuals who have experienced severe trauma that remains unresolved. The goal of EMDR therapy is to process these distressing memories, reducing their lingering effects, and allowing patients to develop more adaptive coping mechanisms.

Life skills training teaches you how to cope with challenging situations in non destructive ways. This crucial piece of drug rehab in Tennessee gives you tools for decision making, relationship building, and self care.

transcranial iconTranscranial Magnetic Stimulation

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

8130 Country Village Drive
Suite 103
Memphis, TN 38016

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Reviews of HealthQuest – The Summits

3.42/5 (101 reviews)
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Reviews

5

What HealthQuest did for me was showing me the path step by step to recovery. That was exactly what I needed, they taught me the basic stuff and also the most complex one and now here I am completely recovered.

Reviewed on 1/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4 (100 reviews)
Amy Smith
1 week ago
5

Dr Meadows is far one of the most genuine and compassionate people I’ve ever had the honor to meet. He listened to me (without judgement) and began a new treatment plan for my severe insomnia! I thank the good Lord he is part of my care team now! Will be a lifetime friend and caretaker

Raider Blitz88
2 weeks ago
1

Very unprofessional people. Very RUDE & HEARTLESS. This poor elderly lady was clearly disabled bc her hands were folded inwards and the front desk lady wouldn't even help her write down her appointment. She had to ask the next person in line to write her appointment down! Shameful. The secretary flat told her NO when she asked if she would write her appointment down because she was unable to write.

Response from the owner
Hello,

Thank you for taking the time to leave a review.
The customer service you described is unacceptable.
Our office staff is trained to assist in every way we can. There were several ways we could have supported the patient, and refusing to offer assistance is indeed shameful. We will investigate this matter further and take appropriate action.

Best regards,
HealthQuest, P.C.
Ally Hard
1 month ago
5

I am an established patient here and Reggie who was helping out with calls really helped me update my info and didn’t rush me and also got me in a slot to see my doctor that was urgent. He should actually help out more as his customer service is exceptional!!! I always have a hard time calling to get an appointment but this time Reggie took care of everything for me. Thanks Reggie!!!

Response from the owner
Thank you so much for sharing your experience! We’re thrilled to hear that Reggie provided you with exceptional service and helped get your appointment scheduled promptly. We’ll be sure to share your kind words with him and the rest of our team. We truly appreciate your feedback and continued trust in our practice!

Best,
HealthQuest, P.C.
McKenzie Schmitt
1 month ago
5

Response from the owner
Hello,

Thank you for your feedback!!!
Best,
HealthQuest, P.C.
Overall Experience
Date Submitted
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