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HealthQuest – The Summits

8130 Country Village Drive, Suite 103 Memphis, TN 38016
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HealthQuest - The Summits TN 38016

About HealthQuest – The Summits

The Summits at HealthQuest located at Cordova, Tennessee, provides outpatient programs for patients over age 13 who don’t meet the criteria for other behavioral treatments. Here you’ll be treated in a comfortable and relaxed clinic where you’ll get intensive, structured short-term treatment. The goal of The Summits is to get you stabilized and resolve immediate problems.

They offer opioid treatment through medication-assisted treatment and counseling. They offer both daytime and evening programs to suit your schedule. If you need help getting to and from the facility, The Summits provides transportation.

They accept almost all major healthcare insurance plans including Medicare and TennCare. They are in network with Aetna, Amerigroup/Amerivantage, Ambetter, Blue Cross Blue Shield, Cenpatico (Magnolia or Envole), Cigna, ComPsych, GEHA, Health Link PPO, Humana, Magellan, NovaNet and others. If you don’t have coverage, they have a sliding scale for fees.

Some online reviews praise this facility for its caring and attentive care. Others complain about long phone wait times, extensive waiting room delays and rude front desk staff.

Latest Reviews

John Matthews
2 months ago on Google
1
We have been waiting for a call back for weeks to get my mother in here. Be nice to get a call back ans and an appointment.
Response from the owner1 month ago
Hello, We are here and ready receive new appointments. How can we reach you?
Brittney Mitchell
2 months ago on Google
5
Tynesha always does a stellar job!!!
Response from the owner2 months ago
Hello, Thank you so much for leaving a review!!! Best, HealthQuest, PC
Justin Parks
2 months ago on Google
1
Was referred by my doctor. They called me but I wasn't able to answer. I called them back, and they acted like they had no idea who called or what's going on. They called me again the next day. I answered, and they just hung up when I said hello. Called back, once again no one knows what's going on. How can you help people manage their mental health when you can't even handle patient appointments. The only thing this place is doing for my mental health is to make it worse.
Response from the owner1 month ago
Good Afternoon, Thank you for sharing your feedback with us. We sincerely apologize for any stress or inconvenience this situation may have caused. Please know that we are actively looking into this matter, and someone from our office may be reaching out to you soon to discuss a resolution. If you have any further concerns in the meantime, please don t hesitate to reach out. Sincerely, HealthQuest, PC
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.4 / 10

Location

Accepted Insurance

HealthQuest – The Summits works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs enable clients to receive care without leaving their home, workplace, and community. Clients typically receive intensive addiction counseling, including individual, group, and family therapy. Many programs promote clients' long-term sobriety through recovery-focused life skills training and ancillary services, such as peer coaching. Medication assisted treatment (MAT), including medication induction and maintenance, are common in outpatient care. Most facilities offer multiple levels of care to accommodate clients' evolving needs, including intensive outpatient (IOP) and standard outpatient programming.
inpatient iconInpatient
Inpatient rehabs are designed principally for clients who require intensive supervision and support, including clients who have just completed detox, clients in early recovery, and clients at an elevated risk of relapse. Inpatient treatment helps clients stabilize following detox and prepares them to step-down into outpatient and/or community-based care. Clients reside at the facility for the duration of their program and engage in extensive addiction counseling and education. Many programs also offer evidence-based complementary therapies.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

The DBT program consists of the completion of a daily diary card and the teaching of skill sets that include distress tolerance, core mindfulness, inclusion interpersonal and middle path (deal with communication and conflict resolution), and emotional resolutions. Patients learn to deal with overwhelming emotions that help them bear pain skillfully with the help of a DBT coach who offers assistance 24/7 through texting (once patient signs consent form).

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

If you participate in motivational interviewing in Tennessee, your therapist will focus on four key strategies: open questions, affirmation, reflections, and summarizing. Rather than confront or warn you to change, the clinician will allow you to explore your own motivations and decide what changes you may need to make in your life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

An effective form of trauma treatment used for individuals who have experienced severe trauma that remains unresolved. The goal of EMDR therapy is to process these distressing memories, reducing their lingering effects, and allowing patients to develop more adaptive coping mechanisms.

Life skills training teaches you how to cope with challenging situations in non destructive ways. This crucial piece of drug rehab in Tennessee gives you tools for decision making, relationship building, and self care.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (865) 970-7747
Building icon

8130 Country Village Drive
Suite 103
Memphis, TN 38016

Fact checked and written by:
Mari Mendoza, BS
Edited by:
Anna Spooner

Rehab in Cities Near Memphis

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Reviews of HealthQuest – The Summits

3.42/5 (101 reviews)
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Reviews

5

What HealthQuest did for me was showing me the path step by step to recovery. That was exactly what I needed, they taught me the basic stuff and also the most complex one and now here I am completely recovered.

Reviewed on 1/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4 (100 reviews)
Victoria Brasfield
1 month ago
1

LISTEN PEOPLE. GO SOMEWHERE ELSE. This place is a scam making sick people sicker. The office is horribly ran, the people they hire are rude, disrespectful, and smell like weed. The doctors will not listen to your concerns and push more meds on you to shut you up. You try to enroll in therapy along with your medication, and they cancel your appointments the day of or you show up and find out your therapist quit. (Yes this happened over and over). I finally went and got a second opinion and found out I was being grossly over medicated and it has now been over a year and I feel amazing! I would probably be dead if I was still going here. I promise, if you want healing, do not go here. If you want to stay sick and medicated, this might be your place. Yes, they are still gaslighting, look at their reply. All of my records (yes I kept everything) reflect what actually happened. I can name the therapists that quit without notice because of the horribly ran practice. If I were you I would look at the 100s of stories from this office and trust those over this money hungry business. Look on Facebook, Glassdoor, all of the review platforms, it is disgusting how many people were treated like this. I got a second and third opinion and absolutely should not have been prescribed what I was. I just hope people coming in who are not in a good place read this and find an office who puts their patients over profit. Good luck, YOU can do this!

Response from the ownerInvalid relative date format:
Hello,<br><br>Thank you for taking the time to share your feedback. We take all concerns seriously and are truly sorry to hear about your experience.<br><br>Please know that our team is committed to providing compassionate, respectful, and evidence-based care to every individual who walks through our doors. We hold ourselves to high standards of professionalism and always strive to create a safe and supportive environment.<br><br>While we understand your frustration, some of the details in your message do not align with our records or protocols. That said, we acknowledge that everyone’s experience is unique, and we are always open to hearing ways we can improve.<br><br>If you'd like to speak directly with someone about your concerns or provide more specific feedback, we would welcome the opportunity. Please feel free to reach out to us at 901-308-2915] or healthquest@mdofficemail.com.<br><br>We sincerely wish you continued health and healing.
John Matthews
2 months ago
1

We have been waiting for a call back for weeks to get my mother in here. Be nice to get a call back ans and an appointment.

Response from the ownerInvalid relative date format:
Hello,<br><br>We are here and ready receive new appointments.<br>How can we reach you?
Brittney Mitchell
2 months ago
5

Tynesha always does a stellar job!!!

Response from the owner2 months ago
Hello, Thank you so much for leaving a review!!! Best, HealthQuest, PC
Justin Parks
3 months ago
1

Was referred by my doctor. They called me but I wasn't able to answer. I called them back, and they acted like they had no idea who called or what's going on. They called me again the next day. I answered, and they just hung up when I said hello. Called back, once again no one knows what's going on. How can you help people manage their mental health when you can't even handle patient appointments. The only thing this place is doing for my mental health is to make it worse.

Response from the ownerInvalid relative date format:
Good Afternoon,<br><br>Thank you for sharing your feedback with us. We sincerely apologize for any stress or inconvenience this situation may have caused. Please know that we are actively looking into this matter, and someone from our office may be reaching out to you soon to discuss a resolution.<br><br>If you have any further concerns in the meantime, please don’t hesitate to reach out.<br><br>Sincerely,<br>HealthQuest, PC
Tori Jeffries
3 months ago
5

I love them so much I love Dr.Derrick meadows and Ms.Tasha they are truly a blessing to me they are the best him and his team I can say I will forever be there patient

shaka picasso
3 months ago
5

Hey the Staff are awesome especially Ms Tasha the entire staff was helpful and very patient with me and my client..please keep up the good work..be blessed!

A D
3 months ago
5

Dr. Meadows is amazing he’s caring and he listens. His staff Tasha and Sharrell are amazing! On any given day you can see Tasha working hard walking fast getting patients in and out of triage and Sherrell is kind hearted and she recognizes me anytime I come through that door. I absolutely adore them because they are extremely busy but they make it work and I’ve never felt like a number here! They are top notch in that facility and I recommend everyone to them every chance I get!

Response from the ownerInvalid relative date format:
Thank you so much for your kind words! <br>We're thrilled to hear that you had such a great experience. Your support and feedback mean the world to us, and we truly appreciate you taking the time to share it. We look forward to seeing you again soon!<br><br>Best,<br>HealthQuest, PC
Ginger Duncan
3 months ago
1

This place is just a giant waiting game. They schedule day of appointments squeezing every appointment they can in. Health quest has no issues having patients waiting 45 minutes for vitals and 2+ hours for a “brief” 10 minute visit. Also you’ll be charged if you are more than 15 minutes late

Response from the ownerInvalid relative date format:
Greetings,<br>Thank you for your feedback. <br>We respect your vantage point and opinions.<br>There are some statements made that we would like to authenticate with you at your convenience.<br><br>As you requested, we will attempt to reach you by phone tomorrow.<br><br>Best,<br>HealthQuest, PC
Sheila Bailey
4 months ago
4

Dr. Meadows is a nice person

Response from the owner4 months ago
Hello, Thank you kindly for your feedback. We are very please to hear from you. Best, HealthQuest, PC
Judy Sunderman
4 months ago
1

I’m so sorry I gave this place as high as a 1, but that’s the only thing I could do. I called to make an appointment with Health Quest. I specifically asked for an appointment with a Psychiatrist (MD). They said it would be no problem. I made the appointment. I again asked, before we hung up, now this is an appointment with a Psychiatrist? They said yes. When I arrived at my appointment they said I had an appointment with Lisa. I responded “I. Do. NOT.” Lisa’s credentials seem quite good, but she is not a Psychiatrist. I accused them of bait and switch. Baiting me with a Psychiatrist appointment only to lie and switch me to an appointment with a Psych Nurse. Totally unethical behavior! One more thing, their office is heavily perfumed. My lungs cannot tolerate scented products. This office smelled worse than a crowed funeral on a hot summer day with no a/c. By the time I left the office I had no voice left and my breathing was labored.

vanity talbert
4 months ago
5

Tye is a great medical assistant. She does her job well. She's highly recommended as far as the help you need.

D'era Shack
4 months ago
1

I love my doctor. Dr. Meadows is beyond amazing & has tremendously helped me, but this office is absolutely terrible. Every single appointment, there will be a hour wait. Every. Single. One. They don’t answer the pharmacy’s requests for refills. They don’t get them submitted in time. They RARELY answer the phone & when you do, half the time the staff has a bad attitude. My last conversation I explained how my pharmacy had been contacting them for me to get authorized for my meds (because the office scheduled my appts too far, so i ran out of my medicine, another mistake on their end) & the staff member i spoke to told me it would take a few days to get help, even though I told her I had ran out. Plus, me & the pharmacy had been trying to contact them for about a week. You can’t just let people run out of their psych medicines. Again, my doctor is great, but the staff is just terrible to work with. It’s so bad, in spite of me loving my doctor, I will have to switch providers due to a severe lack of professionalism.

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