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Holyoke Medical Center

575 Beech St Holyoke, MA 01040
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Holyoke Medical Center - The Center for Behavioral Health MA 1040

About Holyoke Medical Center

I like that this center takes a whole person approach to recovery. When you first reach out for help, they’ll work with you closely to understand your mental, physical and emotional needs. Then, they’ll create a customized treatment plan to support you every step of the way.

Their most intensive level of care is their inpatient treatment program. If you need round the clock supervision and support, you’ll enroll in one of these units. This is a short term treatment solution that provides psychiatric hospitalization to help jumpstart your recovery. During your time on site, you’ll work with a multidisciplinary team of providers including nurses, psychiatrists, social workers and therapists. Some of the services you may engage in include individual and group based therapy sessions, medication management and psychiatric evaluations.

When you’re ready to step down to outpatient care, they offer several levels including partial hospitalization and intensive outpatient programs. These programs center on group based therapy, including specialized sessions for people who are dealing with co-occurring addictions and mental health conditions.

Latest Reviews

Eric Archambault
1 week ago on Google
1
Unfortunately you have to leave a star but should be called Holywhatajoke hospital , make sure you don't arrive on time because your never seen even remotely close to your arrival time , and then act like its no big deal ... prior to the internet blowing or 25 years ago , this place was ambitious
Scorcher 2112
2 weeks ago on Google
1
Nurses do more socializing than making people comfortable. Don’t even think about getting something for pain because you won’t. Rather hang myself than go to that clown show.
Catherine oRtiz
2 weeks ago on Google
1
POOR MANAGEMENT, EVERYTHING SUCKS LEFT ME WT MY AUTISTIC SON IN A ROOM FOR HRS IF PATIENTS WT DISABILITIES AINT YA PRIORITY YOU GUYS NEED MORE TRAINING BESIDES BED ALARMS!!WONT BE A TOP PRIORITY AS I SEEN , OFF FOR A LONG PERIOD OF TIME ISNT THis NEGLIGENCE tours a patient? Wow..sad
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.4 / 10

Accepted Insurance

Holyoke Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Inpatient rehab offers robust, hands-on care in a highly structured and supportive environment. The facility provides housing, meals, and round-the-clock supervision, allowing clients to focus exclusively on their recovery. Inpatient treatment typically involves intensive addiction counseling based on CBT, DBT, RBT, motivational interviewing, or other psychotherapeutic approaches. Many inpatient treatment centers also offer life skills training and/or complementary therapies, including meditation, mindfulness, and nutrition counseling.

aftercare iconAftercare Support

Rehab aftercare programs offer customized, wraparound support for clients in the maintenance phase of recovery. Many clients enroll in drug rehab immediately after completing intensive inpatient or residential care. Services encompass outpatient treatment but often extend long beyond the completion of a formal recovery program and typically include a variety of medical, mental health, and social service programs. Peer coaching, relapse prevention, 12 step program induction, and related services are commonly available.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

24-hour icon24-Hour Clinical Care

Due to various health issues that substance abuse causes, 24-hour clinical care in Massachusetts is often a necessary part of treatment. Individuals may be suffering from infections, illness, or organ damage. Having 24-hour care available ensures that these physical problems are treated along with the psychological effects of addiction. Once individuals complete detox and are medically stable, this intensive level of supervision ends, and the next phase of treatment can begin.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

In Massachusetts, substance abuse treatment programs can help to address addiction and, if relevant, any co-occurring mental health conditions. Programs include outpatient, inpatient, dual-diagnosis, and partial hospitalization. You'll receive therapies like cognitive behavioral therapy, or dialectical behavioral therapy, and sometimes complementary therapies like acupuncture and mindfulness-based therapy. By attending skills training and recovery groups you'll build a strong foundation for your recovery and strengthen your support network, increasing your chances of long-term recovery success.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Couples therapy in Massachusetts is a short term therapy designed to equip you both with the skills you need to address conflicts and challenges in your relationship. During sessions, your counselor may meet with you individually and together.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

During experiential therapy, clients process their emotions and situations from the inside out. This is different than the outside in approach of talk therapies. Experiential methods include art, music, equine therapy, and drama, which allow creative expression and personal interaction.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Spiros Hatiras

President & CEO

Carl Cameron

COO

Dean Vitarisi

CFO

Simon Ahtaridis, MD MPH

Chief Medical Officer

Avadhoot Gokhale

Chief Quality Officer

Beverly Fein

VP & Chief Human Resources Officer

Rosemarie Ansel

Executive Director

April Bartley, RN, MSN, NE-BC

Executive Director

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Massachusetts

Contact Information

Building icon

575 Beech St
Holyoke, MA 01040

Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Rehab in Cities Near Holyoke

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Reviews of Holyoke Medical Center

2.7/5 (317 reviews)
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Reviews

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Date Submitted
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Google Reviews

2.7 (317 reviews)
Eric Archambault
1 week ago
1

Unfortunately you have to leave a star but should be called Holywhatajoke hospital , make sure you don't arrive on time because your never seen even remotely close to your arrival time , and then act like its no big deal ... prior to the internet blowing or 25 years ago , this place was ambitious

Scorcher 2112
2 weeks ago
1

Nurses do more socializing than making people comfortable. Don’t even think about getting something for pain because you won’t. Rather hang myself than go to that clown show.

Catherine oRtiz
2 weeks ago
1

POOR MANAGEMENT, EVERYTHING SUCKS LEFT ME WT MY AUTISTIC SON IN A ROOM FOR HRS IF PATIENTS WT DISABILITIES AINT YA PRIORITY YOU GUYS NEED MORE TRAINING BESIDES BED ALARMS!!WONT BE A TOP PRIORITY AS I SEEN , OFF FOR A LONG PERIOD OF TIME ISNT THis NEGLIGENCE tours a patient? Wow..sad

Renee Petrovsky
3 weeks ago
4

Dr.Currie & Nikki of the ER are absolutely amazing. Went above and beyond.

T
3 weeks ago
4

Keith Wilkinson
1 month ago
5

My son has been dealing with some issues that has landed him to this facility for the first time after three visits to other places. I can tell you I thought this would be a giant step backward. IInstead I was pleasantly surprised at the professionalism and communication that was unleashed upon his arrival. I was contacted by his medical team and therapist directly and they showed me they cared about what they were doing with him. Aftercare was set up without any interruption. Communication was relayed to his therapist and psychiatrist throughout the stay. Thanks so much to all of you 8n the behavioral health center. Your the best and it has not gone unnoticed. To any family who has the misfortune of going through this with their child thank your lucky stars if they end up here.

Wayne Senecal
1 month ago
5

Two of my children had to have eye surgery one is 7 and the other is almost 10 and I just want to say that I was very happy and pleased with how Accommodating Holyoke Medical center was for my children they made there's appointments for the same time and sat us all together in post-op before surgery and in recovery after I truly wish I could give 10 stars ✨ becouse everyone from the front desk to the nurse's and doctors even the cleaning crew was very polite and made our visit there today easy going as possible 🙏❤️ Thank you Holyoke Medical Center

Ana Flores
1 month ago
1

This place literally sucks, the waiting time is outrageous even when its empty as it is right now. The staff show no interest in truly helping, please go elsewhere.

Michele Bagdonas
1 month ago
1

People are in pain and in need of treatment and if help isn’t there people stress out handling situations like that comes with the job but no one there can handle that. Each situation is different and so are the people living them. No wait time but no medical care either no one was working to be there for the patient unless they felt like it was necessary without even knowing what was happening to the patient in the next room someone should have been able to assess my brother and his injuries before deciding he was not a emergency situation he had wood I. His eye and an injury to his eyelid ball and no one even looked at him the entire time we were there and that is unacceptable and then when we started asking questions and he got so uncomfortable and the pain was overwhelming he got upset they kicked us out because we interrupted the conversation being harshly sitting in a circle in the nurses station.

Danyelle Foster
2 months ago
1

The staff does not listen and when asked for different dr or nurse they called security. Dr prescribed medications I'm allergic to then discharged me .

Denis B
2 months ago
5

I don't understand all the one star reviews...Have these people been to Baystate or Mercy or Noble Hospital? You'll be there all day. Forget the 5 hours. HMC has one of the fastest ERs I've been to and I've tried them all...They went above and beyond in the care provided. Very in depth testing too. I trust this ER over any others in the area. I was pleasantly surprised. Thank you HMC.

Gamma Akutabi
2 months ago
1

Horrible experience I’ve been to this emergency rooms a few times and they literally have no care for your time or emergency the staff especially the security guard who always sits in the front has a nasty attitude a 6 hour wait had to leave because my child was hungry and tired wasn’t able to be looked at worst experience ever… go to baystate or mercy never come to this emergency room they need to revaluate that horrible team they put together

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