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Lassen Indian Health Center – Behavioral Health

795 Joaquin Street Susanville, CA 96130
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The facilities at Lassen Indian Health Center - Behavioral Health in Susanville, CA 1

About Lassen Indian Health Center – Behavioral Health

Lassen Indian Health Center – Behavioral Health is a behavioral health and drug rehab facility in Susanville, California. This facility provides outpatient and aftercare for adolescents, young adults, men, women, members of the LGBTQ community, individuals with HIV/AIDS, pregnant women, and women needing postpartum care.

Individuals transitioning out of inpatient care or stepping down from detox can continue their path to recovery through outpatient care. If they need more robust support, clients may benefit from treatment through partial hospitalization programs (PHP) and intensive outpatient programs (IOP) offered through outpatient care.

Generally, outpatient care provides a structured treatment plan without the need for hospitalization or rigid supervision. Instead, clients are served through flexible psychological treatment including cognitive behavioral therapy (CBT), couples or family therapy, group and individual therapy, and trauma therapy.

A client’s sobriety is further encouraged through aftercare support. Aftercare support allows clients to establish a strong foundation for success and includes life skills training, motivational interviewing, access to 12 Step programs, and individual counseling.

Lassen Indian Health Center – Behavioral Health accepts Medicaid, Medicare, and major insurance providers, including Aetna, Amerigroup, United Healthcare, Ambetter, Magellan Health, and Kaiser Permanente. The facility also offers self-pay options and financial aid. Out of network benefits may apply, so speak with your provider to verify coverage and learn more about your plan’s benefits.

Latest Reviews

Tim McCallister
3 months ago on Google
5
Very efficient, friendly, and compassionate.
N R
4 months ago on Google
5
My Dr is Amazing!!!!! A Christian too! Yes! Amen
Response from the owner3 weeks ago
Dear NR, we are very glad that our services at LIHC are meeting your needs. Thank you for your review.
Theresa Francis
5 months ago on Google
5
I went to this facility on an emergency basis.i had two infected teeth.the service from the get go was above standards.The receptionist greeted me kindly and got me started with the paperwork.Luckily for me their nine o'clock canceled and they took me right in.the dental assistant took an xray and they found I had leaky root canals.i was given my options and I opted for extractions.I feel great just 6 hours later and seem to be healing fine.i highly recommend this establishment for any dental needs.I would like to thank this team for their kindness and solution to my pain from hades. THANK YOU ALL
Response from the owner3 weeks ago
Dear Theresa, We are pleased that your need for dental care wen well and that our Dental Staff provided you with excellent service. Thank you for your patronage.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.5 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
When addicted, quitting your drug of choice suddenly can be dangerous. That's why experts agree a medically assisted detox is the safest way to remove addictive substances from the body. Usually done in an inpatient setting, your vitals signs and overall well being are consistently monitored and rechecked in order to keep you safe and ensure the detox is successful.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

While participating in dialectical behavior therapy in California, you'll focus on four key areas of skill development: mindfulness, interpersonal effectiveness, emotion regulation, and distress tolerance. Treatment includes weekly individual and group sessions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Building icon

795 Joaquin Street
Susanville, CA 96130

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Lassen Indian Health Center – Behavioral Health

4/5 (53 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Nobody Knows
1 month ago
4

Response from the ownerInvalid relative date format:
Dear Nobody Knows, <br>Thank you for sharing this honest feedback. We apologize for not meeting your expectations. Our team is working to ensure good customer service and communication is going smoothly.
Tim McCallister
4 months ago
5

Very efficient, friendly, and compassionate.

N R
4 months ago
5

My Dr is Amazing!!!!! A Christian too! Yes! Amen

Response from the ownerInvalid relative date format:
Dear NR, we are very glad that our services at LIHC are meeting your needs. Thank you for your review.
Theresa Francis
6 months ago
5

I went to this facility on an emergency basis.i had two infected teeth.the service from the get go was above standards.The receptionist greeted me kindly and got me started with the paperwork.Luckily for me their nine o'clock canceled and they took me right in.the dental assistant took an xray and they found I had leaky root canals.i was given my options and I opted for extractions.I feel great just 6 hours later and seem to be healing fine.i highly recommend this establishment for any dental needs.I would like to thank this team for their kindness and solution to my pain from hades. THANK YOU ALL

Response from the ownerInvalid relative date format:
Dear Theresa, We are pleased that your need for dental care wen well and that our Dental Staff provided you with excellent service. Thank you for your patronage. <br>
Aaron C
6 months ago
1

Getting Dental to get an estimate from your insurance is a joke. They need to train people seriously. It should not take over six months for this. I wish I could give this place zero stars.

Response from the ownerInvalid relative date format:
Dear Aaron, please feel free to reach out to our COO, Ashley Chedwick, if you have not done so already to voice your concern regarding our service. We welcome the feedback to ensure concerns and issues are addressed for improved customer service. Your concerns can be heard and addressed. Thank you.
Dylan keen
7 months ago
1

Very bad customer service, very rude. I’m sure other receptionists are nice but I pray nobody gets the one I spoke to.

Response from the ownerInvalid relative date format:
Dear Dylan, We are concerned about your experience. You are welcomed to present your concern to us by calling 530-257-2542. LIHC strives to meet the needs of all our clients and patrons, we would welcome your input. Thank you.
Susie Brumett
10 months ago
5

have a wonderful doctor over there friendly service get and get out great place to go for medical service

Response from the ownerInvalid relative date format:
Dear Susie, Thank you for your confidence with our Clinic in providing the type and level of care that you need. Your review is appreciate and we will let our staff know of your encouraging words.
John Gravier
1 year ago
5

This rating is for 2 employees. Dr. Valceschini and Raven Trau. They are exceptional employees. They listen, are kind and competent. Thank you.

Response from the ownerInvalid relative date format:
Dear John, we will pass on your review to our staff. They appreciate the positive thoughts and encouragement. Thank you.
Shaylean Sameh
1 year ago
1

Sadly about 2 years ago I was super happy here but these days care really sucks. NPs ignore important bloodwork that could save lives. There is no more personal touch when it comes to the staff. The receptionists are amazing and unfortunately get caught in between ignorance on the medical side and frustration on the patients side. I have finally had enough. I highly do not recommend NP Smith. She frequently will make you an appt and then when you show up she don’t even know why you are there!! She doesn’t bother to even look at bloodwork she orders and heaven forbid you need an emergency appointment it doesn’t matter you wait 2-3 months! The office manager is a nightmare and thinks her job is way better than what it is!! She threatens to have you “kicked out” with no authority to do so! This place on the medical side is trash! Ment al health is fantastic and the whole staff on that side is amazing! Along with the pharmacy!! Just about medical!!

Response from the ownerInvalid relative date format:
Dear Shaylean, The Lassen Indian Health Center has a process in place to address patient concerns regarding their care. You are welcome to submit your written concerns by calling (530) 251-5115. The input that we receive assists LIHC to review concerns and strives to deliver the best services to all our patients.
Charles Moffett
1 year ago
5

Response from the ownerInvalid relative date format:
Dear Charles, Thank you for your review of our Clinic and I hope our services continue to meet your needs.
James Lachenauer
1 year ago
1

I agree they are a bunch of scared and unprofessional people all because of a open carry weapon what a shame

Response from the ownerInvalid relative date format:
Dear James, <br>Individual violated safety and security policies at LIHC, and the safety of our patients and staff is always most important.
Amaya H.
1 year ago
1

Unprofessional and ignorant statements by healthcare provider. Admin is ignorant and supportive to their staffs unprofessional behavior . I tried to resolve a matter through Ashley and she was a coward about the situation nothing was resolved nor even attempted to be. I will not recommend this place to friends or family .

Response from the owner1 year ago
Dear Amaya, we d like to learn more about what happened. Don't hesitate to contact us at 530-251-5115 so we can take the proper steps to find a solution.
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