Horrible facilities, food and staff. Would NOT recommend.
About Natchaug Hospital
Natchaug Hospital is a drug and alcohol rehab facility located in Mansfield Center, Connecticut. This location is one of the hospital’s Joshua Centers. They offer treatment to children and teens with mental health issues and substance use disorder (SUD) on an outpatient basis. They take private insurance and Medicaid. No one is denied treatment due to an inability to pay.
Outpatient Services for Youth
Kids entering the program undergo a full assessment which will include aftercare planning. You will be included in family therapy sessions and in your child’s treatment planning.
They offer a partial hospitalization program (PHP) in which your child will go in for treatment all day and then return home at night. They also have an intensive outpatient program (IOP) that lets clients come in several days a week for a few hours.
Programs for Adolescents in Connecticut
Treatment includes group and individual therapy. They also offer occupational therapy and recreational sessions. Occupational therapy focuses on performing daily activities, and recreational therapy may include hikes and dining out.
They have a unique program for teenagers called The Seven Challenges®. It is a group therapy program that encourages young people to make decisions for themselves.
Fact checked and written by:
Eliza Gale
Edited by:
Kerry Nenn, BSW
Facility Overview
57 Number of Available Beds
8 - 14 Avg Length of Stay in Days
Latest Reviews
Do not let your loved one be transfered to this facility. The staff and doctors delight in telling you they will be writing the rules and deny your loved one basic rights under state law. They will tell you that youre are not allowed to speak to your loved one even after receiving proper consent. They will stone wall your phone calls and attempts to see your loved one, and when they do deny basic privacy rights. When you question them or there treatment plan they will deny you access to your loved one. It is your loved ones right under state law to have a person/ counsel with vested interest in there well being. You have the right to advocate for them and there is a legal process to challenge there mis use of medical authority. They will tell you this doesn't exist. Do not be fooled by there intial intake act. They want to hold your loved one there as long as they can. They're clearly a run down facility, struggling with staffing, and no longer able to properly treat patients appropriately. If your loved one is ever transfered here go immediately to the town of tolland probate court and request a hearing. Immediately hold all documentation and interactions. Do not believe a word these people say, once they intake a patient in they will stone wall, deny, and deflect. Get EVERYTHING in writing and believe your loved one. These type of situations can be difficult, but your gut instinct is right. Your loved one still has rights, you're are legally allowed to advocate for those rights, and if they stop you they're breaking the law.
It’s about high time I share my story, since I’m coming up eight years sober no thanks to this place.
They don’t care about you. Maybe some staff members do, but most do not and they’re there to do a job. I was an eighteen-year-old heroin addict who became addicted by being introduced to it by an ex. I was put on 24 mg of suboxone from the get-go and someone was “triggered” when I mentioned childhood trauma. God forbid anyone actually works through that stuff.
I was prescribed Ativan (an addictive benzo) because I “reminded [my psychiatrist who worked there] of his daughter” and he turned a blind eye to my misusing medication by injecting it. He saw the new marks on my arm and basically said he didn’t want to see them again and it never came up in conversation again.
The kicker was the end of six months when thc was found in my system (yes, I smoked weed) and they kicked me out of the “suboxone program” for it. Cold turkey, I had to quit and withdrew for weeks. I didn’t feel like a normal human being for months and surprise, surprise, I relapsed. I battled an addiction to heroin for three years before thankfully being arrested and demanded to enter a long-term program by my mother.
Shocker, the state didn’t want it because they want to make a profit. They also don’t like religious organizations, and I went to Teen Challenge which is a nonprofit Christian program.
I want to share my experience because it CAN be done, but not through places like this. They don’t care about anything but a paycheck, and the state sets so many limitations and regulations that, even if staff did care, they can’t change a thing to help people. I’d highly recommend Teen Challenge or programs like it. They are long term and help.
Response from the owner1 week ago
Your feedback is sincerely appreciated, and will be forwarded to the appropriate staff members. If you have any additional concerns, please contact BHNAdvocacy@hhchealth.org at your convenience so we can work with you to make this right.
So at first I was very nervous about having my adolescent child here after reading reviews! So much so I drove up in middle of the night when he first arrived. Because I needed to lay eyes on him, and get a feel for the facility. It’s a very clean comfortable environment. The entire staff was so attentive to him his entire stay!! I was able to call anytime and speak to him he was able to call home as often as he needed!! The doctors nurses and mental health workers were AMAZING!!!! I was impressed with how well trained they are with working with people that are having a hard time! They were very patient with my son, and kept me very informed with exactly every thing going on with him! The Pscyh doctors know there stuff!! You are great hands here, trust the process! even my son felt he received the best care! We thank you from the bottom of our hearts!
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7.3 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Addiction Treatments
Levels of Care
Outpatient rehabs offer a wide variety of therapeutic programs to address clients' unique and evolving needs. They are generally most effective for clients who have completed inpatient treatment and are medically stable. Most outpatient treatment centers prioritize addiction counseling and recovery-focused life skills training. Many also provide medication assisted treatment (MAT) for clients in alcohol and opioid recovery. Evening, night, and weekend sessions are commonly offered to accommodate clients' schedules.
Inpatient rehab offers intensive treatment for clients who are transitioning out of detox, in early recovery, and at risk of relapse. Housing and meals are provided, and most facilities offer round-the-clock clinical care. Clients engage in multiple counseling and therapy sessions each week, along with extensive recovery-focused life skills training. Many inpatient drug rehab programs include evidence-based complementary therapies, such as meditation, massage, creative arts therapy, nutrition therapy, and experiential therapy.
Intensive outpatient programs (IOP) offer robust support for clients who are at an elevated risk of relapse, including those in early recovery and those in crisis. Clients in intensive outpatient treatment typically receive between nine and 20 hours of service per week, with the intensity and frequency of treatment decreasing as clients stabilize. The services provided in these programs vary, but generally include addiction counseling, recovery-focused life skills training, medication assisted treatment (MAT), and holistic therapies.
A partial hospitalization program (PHP) offers short-term intensive rehab for those who don't require 24-hour care. PHP treatment can serve as an alternative to inpatient hospitalization or a step-down option after being released from a hospital or residential program. A partial hospitalization program can provide medication management, relapse prevention strategies, and behavioral therapy interventions. With daily sessions lasting up to 8 hours for up to 5 days a week, the duration can vary with the average being 90 days.
At times during the addiction treatment process, medical professionals must provide 24-hour clinical care in Connecticut. The processes are medically supervised due to the potential dangers of withdrawal symptoms. Staff often prescribe medications to manage these symptoms and curb cravings.
Typically seen as a first step in the recovery process, medically assisted detox generally takes place in an inpatient setting under the 24/7 supervision of licensed medical professionals. It is considered the safest way to remove addictive drugs from your body. The length of a medical detox program is individualized, but it often takes around 5-7 days.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
If the body experiences withdrawal symptoms in the absense of alcohol, they are considered alcohol dependent. This is one of the defining characteristics of alcoholism, also knosn as alcohol use disorder (AUD). If a person has reached this state, they typically need professional treatment to recover. Alcohol rehab in Connecticut can provide a safe, supervised detox to withdraw from alcohol, followed by inpatient or outpatient rehab, then a maintenance program.
Drug rehab in Connecticut provides the professional support that is often necessary to break free from drug dependency. With proper treatment, individuals can make changes that restore balance and health to their lives and achieve long-term recovery.
Opioid AddictionPrograms
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Clients participating in dialectical behavior therapy in Connecticut can expect to attend weekly skills focused group meetings as well as one on one sessions with the therapist. Individual sessions usually last one hour, and groups, made up of four to 10 people, last 1.5 to 2 hours. The focus is to help clients accept situations, recognize emotions, and acknowledge the need for change.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
When you use nicotine replacement therapy in Connecticut, you can avoid further exposure to the harmful chemicals found in tobacco. You'll get small doses of nicotine without the other toxins, so you can slowly wean yourself off nicotine and quit smoking for good.
Amenities
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Residential Setting -
Private Rooms
Staff & Accreditations
Staff
John Santopietro, MD, DFAPA
Senior VP, Physician-in-Chief
James F. O’Dea, Ph.D., MBA
Senior VP
Paul V. Maloney
Regional VP – Finance
Tom King
VP, Operatios
Carla Schnitzlein, DO
Medical Director
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: Connecticut
Contact Information
189 Storrs Rd
Mansfield Center, CT 06250
Get Help Now - 860-264-6018
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