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Natchaug Hospital

189 Storrs Rd Mansfield Center, CT 06250
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Top 10 Rehab In Mansfield Center
Natchaug Hospital Inpatient Treatment CT 6250

About Natchaug Hospital

Natchaug Hospital is a drug and alcohol rehab facility located in Mansfield Center, Connecticut. This location is one of the hospital’s Joshua Centers. They offer treatment to children and teens with mental health issues and substance use disorder (SUD) on an outpatient basis. They take private insurance and Medicaid. No one is denied treatment due to an inability to pay.

Outpatient Services for Youth

Kids entering the program undergo a full assessment which will include aftercare planning. You will be included in family therapy sessions and in your child’s treatment planning.

They offer a partial hospitalization program (PHP) in which your child will go in for treatment all day and then return home at night. They also have an intensive outpatient program (IOP) that lets clients come in several days a week for a few hours.

Programs for Adolescents in Connecticut

Treatment includes group and individual therapy. They also offer occupational therapy and recreational sessions. Occupational therapy focuses on performing daily activities, and recreational therapy may include hikes and dining out.

They have a unique program for teenagers called The Seven Challenges®. It is a group therapy program that encourages young people to make decisions for themselves.

Facility Overview

Bed icon 57
Number of Available Beds
Calendar icon 8 - 14
Avg Length of Stay in Days

Latest Reviews

Melanie Jacobs
2 months ago on Google
1
I was in Natchaug Hospital when I was 17 yrs old in 1990. I remember the Nightmares from that Place all to well. My Mother took me there when I was 17 yrs old & had me Committed for 90 Days because she said I was Suicidal threatening harm to others. The Hospital Staff were not Polite or even Caring about my needs. When it came time for Visitation with my family, I was Denied that Visitation with my family. I've had Nightmares from that Place ever since I was 17 yrs old. I Remember being Locked in the Time Out Room for 24 hrs. They kept saying to me that I was Nothing in Life. I'm now 53 yrs old and that was 36 yrs ago when I was there in Natchaug Hospital. So, I'm begging anyone who brings their Children there, Don't Do it because they will not be the same Person when they get out.
Kirsten Gonzalez
2 months ago on Google
1
My minor child is a patient here. The staff here is incredibly rude. I have received no communication about his care, even when promised call backs. I’ve been hung up on several times. Everyone “doesn’t know” the answer to anything. Drea, the weekend supervisor yelled at and belittled my partner for bringing our child a stuffed animal (after they denied the first one we brought during visitation where we were told “you can drop stuff off ANYTIME, we’re open 24hrs-but you can only visit during visiting hours.” Easy enough. Except, that wasn’t right either. We then called a few hours later to get clarification on what went wrong and Drea answered the phone with the same attitude. She escalated (tells me she doesn’t belong in a behavior health unit) the situation, started a back and forth and snickering about how we couldn’t get our son back today. And if we tried, we’d be asked to leave. I have been the caretaker for adults with mental health issues, so I’m well versed in these hospital rules. It’s just the way THIS place runs is chaos. The nurses resent being there and the way they treat the children (and apparently their parents too) is non-beneficial for their behavioral health. He’s been hospitalized a total of 6 days at this point, and CCMC was the last place I received communication. I was told there would be a family meeting discussed here-there hasn’t been. I was called to confirm medication. I have visited daily. I’ve called my son once. But apparently, that’s too much from a parent. Disgraceful. I’m so very sorry for any other parents who brought their children here voluntarily thinking it was going to be helpful for their child. Now let’s see how much more difficult they make my life because of this review.
burner account
2 months ago on Google
1
Watch out if you're a weed smoker coming here. The doctor I had, J Chaurette, confuses drug induced psychosis with schizophrenia. Was forced an injection of Invega with a damaged brain that I'm still recovering from 7 months later. Hell on earth, 0 stars.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.3 / 10

Location

Accepted Insurance

Natchaug Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient rehabs offer a wide variety of therapeutic programs to address clients' unique and evolving needs. They are generally most effective for clients who have completed inpatient treatment and are medically stable. Most outpatient treatment centers prioritize addiction counseling and recovery-focused life skills training. Many also provide medication assisted treatment (MAT) for clients in alcohol and opioid recovery. Evening, night, and weekend sessions are commonly offered to accommodate clients' schedules.

inpatient iconInpatient

Inpatient rehab offers intensive treatment for clients who are transitioning out of detox, in early recovery, and at risk of relapse. Housing and meals are provided, and most facilities offer round-the-clock clinical care. Clients engage in multiple counseling and therapy sessions each week, along with extensive recovery-focused life skills training. Many inpatient drug rehab programs include evidence-based complementary therapies, such as meditation, massage, creative arts therapy, nutrition therapy, and experiential therapy.

intensive-outpatient iconIntensive Outpatient

Intensive outpatient programs (IOP) offer robust support for clients who are at an elevated risk of relapse, including those in early recovery and those in crisis. Clients in intensive outpatient treatment typically receive between nine and 20 hours of service per week, with the intensity and frequency of treatment decreasing as clients stabilize. The services provided in these programs vary, but generally include addiction counseling, recovery-focused life skills training, medication assisted treatment (MAT), and holistic therapies.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) offers short-term intensive rehab for those who don't require 24-hour care. PHP treatment can serve as an alternative to inpatient hospitalization or a step-down option after being released from a hospital or residential program. A partial hospitalization program can provide medication management, relapse prevention strategies, and behavioral therapy interventions. With daily sessions lasting up to 8 hours for up to 5 days a week, the duration can vary with the average being 90 days.

24-hour icon24-Hour Clinical Care

At times during the addiction treatment process, medical professionals must provide 24-hour clinical care in Connecticut. The processes are medically supervised due to the potential dangers of withdrawal symptoms. Staff often prescribe medications to manage these symptoms and curb cravings.

medically-assisted-detox iconMedically Assisted Detox

Typically seen as a first step in the recovery process, medically assisted detox generally takes place in an inpatient setting under the 24/7 supervision of licensed medical professionals. It is considered the safest way to remove addictive drugs from your body. The length of a medical detox program is individualized, but it often takes around 5-7 days.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

If the body experiences withdrawal symptoms in the absense of alcohol, they are considered alcohol dependent. This is one of the defining characteristics of alcoholism, also knosn as alcohol use disorder (AUD). If a person has reached this state, they typically need professional treatment to recover. Alcohol rehab in Connecticut can provide a safe, supervised detox to withdraw from alcohol, followed by inpatient or outpatient rehab, then a maintenance program.

Drug rehab in Connecticut provides the professional support that is often necessary to break free from drug dependency. With proper treatment, individuals can make changes that restore balance and health to their lives and achieve long-term recovery.

opium iconOpioid Addiction

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image

Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image

Seniors Program

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Clients participating in dialectical behavior therapy in Connecticut can expect to attend weekly skills focused group meetings as well as one on one sessions with the therapist. Individual sessions usually last one hour, and groups, made up of four to 10 people, last 1.5 to 2 hours. The focus is to help clients accept situations, recognize emotions, and acknowledge the need for change.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

When you use nicotine replacement therapy in Connecticut, you can avoid further exposure to the harmful chemicals found in tobacco. You'll get small doses of nicotine without the other toxins, so you can slowly wean yourself off nicotine and quit smoking for good.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

John Santopietro, MD, DFAPA

Senior VP, Physician-in-Chief

James F. O’Dea, Ph.D., MBA

Senior VP

Paul V. Maloney

Regional VP – Finance

Tom King

VP, Operatios

Carla Schnitzlein, DO

Medical Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Connecticut

Contact Information

Building icon

189 Storrs Rd
Mansfield Center, CT 06250

Fact checked and written by:
Eliza Gale
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Mansfield Center

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Reviews of Natchaug Hospital

2.68/5 (68 reviews)
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Reviews

1

Horrible facilities, food and staff. Would NOT recommend.

Reviewed on 7/25/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (67 reviews)
Melanie Jacobs
2 months ago
1

I was in Natchaug Hospital when I was 17 yrs old in 1990. I remember the Nightmares from that Place all to well. My Mother took me there when I was 17 yrs old & had me Committed for 90 Days because she said I was Suicidal threatening harm to others. The Hospital Staff were not Polite or even Caring about my needs. When it came time for Visitation with my family, I was Denied that Visitation with my family. I've had Nightmares from that Place ever since I was 17 yrs old. I Remember being Locked in the Time Out Room for 24 hrs. They kept saying to me that I was Nothing in Life. I'm now 53 yrs old and that was 36 yrs ago when I was there in Natchaug Hospital. So, I'm begging anyone who brings their Children there, Don't Do it because they will not be the same Person when they get out.

Kirsten Gonzalez
2 months ago
1

My minor child is a patient here. The staff here is incredibly rude. I have received no communication about his care, even when promised call backs. I’ve been hung up on several times. Everyone “doesn’t know” the answer to anything. Drea, the weekend supervisor yelled at and belittled my partner for bringing our child a stuffed animal (after they denied the first one we brought during visitation where we were told “you can drop stuff off ANYTIME, we’re open 24hrs-but you can only visit during visiting hours.” Easy enough. Except, that wasn’t right either. We then called a few hours later to get clarification on what went wrong and Drea answered the phone with the same attitude. She escalated (tells me she doesn’t belong in a behavior health unit) the situation, started a back and forth and snickering about how we couldn’t get our son back today. And if we tried, we’d be asked to leave. I have been the caretaker for adults with mental health issues, so I’m well versed in these hospital rules. It’s just the way THIS place runs is chaos. The nurses resent being there and the way they treat the children (and apparently their parents too) is non-beneficial for their behavioral health. He’s been hospitalized a total of 6 days at this point, and CCMC was the last place I received communication. I was told there would be a family meeting discussed here-there hasn’t been. I was called to confirm medication. I have visited daily. I’ve called my son once. But apparently, that’s too much from a parent. Disgraceful. I’m so very sorry for any other parents who brought their children here voluntarily thinking it was going to be helpful for their child. Now let’s see how much more difficult they make my life because of this review.

burner account
2 months ago
1

Watch out if you're a weed smoker coming here. The doctor I had, J Chaurette, confuses drug induced psychosis with schizophrenia. Was forced an injection of Invega with a damaged brain that I'm still recovering from 7 months later. Hell on earth, 0 stars.

bruh bruh
4 months ago
1

Response from the ownerInvalid relative date format:
We strive for a better experience than the one you received. Please reach out to one of our patient advocates at BHNAdvocacy@hhchealth.org and someone will be in touch.
Lulu DeBlanca
5 months ago
1

pretty lame facility that as most facilities do, doesnt have a psychiatrist who is honest and will discharge patients who have no signs of mental illness.. honestly i didnt even remember seeing any doctors. the staff isnt rude but if youre there to get psychistric services maybe the doctor could see you more than 0 times a day. also their trash cans are identical to their laundry bins... which is just stupid. anyways they dont monitor for side effects and just prescribe geodon which we all know was implicated in illegal promotional liabilities and had a settlement happen. i had an allergic reaction, my throat closed up, and i had to know on my own that i needed to take diphenhydramine to counteract the allergic reaction. then the people proceeded to lie to me about their qualifications and about my own feelings and their perceptions of my behavior. on the other hand, being here really gives you an appreciation for having normal cotton clothes rather than the poly cotton blend of disgusting washed used and contaminated clothes they force you to wear. edit: to responder: no thank you. it is not my job to give you good press. edit 2: "any person who, under the provisions of said sections relating to persons with psychiatric disabilities, wilfully reports falsely to any court or judge that any person has psychiatric disabilities, shall be guilty of a class D felony."

Response from the ownerInvalid relative date format:
Your feedback is sincerely appreciated, and will be forwarded to the appropriate staff members. If you have any additional concerns, please contact BHNAdvocacy@hhchealth.org at your convenience so we can work with you to make this right.
Carl Verge
6 months ago
1

Natchaug used to be pretty solid, but they are now an absolute disgrace. They release patients in psychosis early, they allow patients not in their right minds to trade away merchandise that others brought dor them like sweatshirts, sneakers, clothes, etc. They repeatedly lose or throw away patient belongings and they provide terrible service. It is like one actual doctor to a hundred patients...absolute bs!

Response from the ownerInvalid relative date format:
We strive for a better experience than the one you received. Please reach out to one of our patient advocates at BHNAdvocacy@hhchealth.org and someone will be in touch.
J. Wilcox
7 months ago
4

I was a little nervous about going to a psych hospital that was an hour and a half from where I lived, but I have nothing to say but good things about this facility. The shrink wasn't the best, but the nurses and support staff were amazing. I spent a little over 2 weeks there, and it really helped. Not my preferred psych facility, but they really helped. So, if yr having trouble dealing with mental health, and in need of help, this place won't do you wrong. And the food was very good. Once they realized I was a vegetarian, I got great food. This place helps you put things into perspective. After my stay, I know I won't need to go anywhere else. They made me understand that I'm ok. And that's a feeling I haven't had in a while.

Gulianna Desbois
9 months ago
5

adelosent staff was nice nuses were nice (Erin,summer Dom,dawn) mhws were nice (Megan,autumn,Jess,dae)most of the staff were nice,therapist were nice (Danielle,Krista Maddie,jasmyn

Sandra Stahlbush
9 months ago
1

Disgrace to humanities!! No heat and cold as heck. Gave me med I had tekanasia and shook from that and freezing Temps the whole time. Bad place.

Megan Osakowicz
10 months ago
1

They stole my cigarettes and quarantined us as punishment. They did not help me at all. Worst hospital ever

Mikaila Flores
1 year ago
4

I loved the stay. It did get boring without paul/school. The staff there are helpful. My favorite staff is Nick, there's more but I forgot their names. I did have one issue every time this girl threw a tantrum they would make us go somewhere else. She was moved to our unit, and it bothered everyone every time she threw stuff, etc. We were also scared of her

Gabriel Santos
1 year ago
4

Was here in October. I was admitted here and the staff was really good. I would like to thank Dr. Sheema and all the hospital staff as they helped me feel better. The food is like school cafeteria food which is the only bad thing.

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