About Ozaukee County Human Services – Counseling
Ozaukee County Human Services – Counseling in Port Washington, Wisconsin is a place where you can receive meaningful support for mental health and substance use concerns. You’ll find help here if you’re facing challenges like addiction, serious mental illness, or life transitions.
Their substance use disorder services are extensive and available to individuals of all ages. Their services are both compassionate and practical. You can reach out knowing you’ll be met with services that make sense for your needs. It’s a unique place doing vital work in a community that cares.
You can access outpatient counseling individually. If you have a support system, you can get group counseling with them. Medication management and case management services are also available to support your care long term. We like that they serve people who may not otherwise be able to access help, including transitional age youth, and seniors.
If you have Medicaid, Medicare, private insurance, or use a state funded plan, your care can be covered here. There’s also a sliding fee scale and other payment assistance options available. You won’t have to skip help due to cost.
Walk In Services Near City Hall
What we notice most about them is their 24/7 crisis intervention through the Ozaukee County Sheriff’s Dispatch Center. You can also walk in for help Monday through Friday during the day without needing to schedule ahead. The facility is located right across the street from Port Washington City Hall, which makes it easy to find and get to when you need help.
Support for OWI Convictions
Another program that stands out to us is their court ordered assessments for Operating While Intoxicated (OWI) convictions. If you need this kind of support, they handle the process thoroughly and without judgment. It’s a strong resource if you’re trying to move forward while navigating legal requirements.
Places to Go After Appointments
After your appointments, you can take a walk at Lion’s Den Gorge Nature Preserve, which is just a short drive away. There are also trails, Lake Michigan views, and wooded paths that help you clear your head. The quiet there is something special and a great way to treat yourself during your healing journey.
Rehab Score
Gallery

Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Addiction Treatments
Levels of Care
Outpatient
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs

Adult Program

Young Adult Program
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Staff
Thomas R. Bichler
County Board
Bruce S. Paape
County Board
Barbara J. Jobs
County Board
Donald Clark
County Board
Richard C. Nelson
County Board
Tony Matera
County Board
Dave Larson
County Board
Tom Grabow
County Board
Contact Information
121 West Main street
Floor 4
Port Washington, WI 53074