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UPMC Chautauqua WCA

207 Foote Avenue Jamestown, NY 14701
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Top 10 Rehab In Jamestown
UPMC Chautauqua NY 14701

About UPMC Chautauqua WCA

UPMC Chautauqua provides comprehensive medical and mental health care for youth and families in Jamestown, New York. Youth and adults experiencing chemical dependency can get integrative services in their 13 bed inpatient care unit or their outpatient clinic.

Their award-winning, evidence-based care is available to clients of all ages, regardless of their ability to pay. They accept Medicare, Medicaid, and CHIP benefits and offer financial assistance to those who need it.

Bilingual Behavioral Health Services in Jamestown

UPMC Chautauqua is committed to offering inclusive and culturally-responsive care to our client population. They offer services in both English and Spanish. Clients have access to social workers, psychologists and psychiatrists, and nurses and nurse practitioners experienced in serving the needs of Jamestown’s diverse community.

Age-Specific Care for the Entire Family

The specialists at UPMC Chautauqua know that no one heals alone. This is why their mental health and addiction recovery programs include support from individual, marriage, and family therapists.

With the help of their multi-disciplinary team of recovery professionals, you and your loved ones can begin to repair your relationships and health from the past traumas caused by addiction and other mental health concerns. You and your loved ones will work with your care team to develop a recovery plan that serves the needs and goals of the entire family.

They also offer specialized services for children and teens experiencing mental and behavioral health disorders, including addiction. Children’s recovery processes can differ significantly from those of adults. This is why UPMC Chautauqua’s age-specific programs are uniquely designed to address the particular neurological, biological, social, and developmental needs of youth in recovery.

Facility Overview

Bed icon 277
Number of Available Beds

Latest Reviews

Denci DeGolier
2 months ago on Google
5
Staff were good. I will say that the one RN Bill was outstanding, he is the reason for the 5 stars!
Response from the owner1 month ago
Hi Denci, Thank you for sharing your kind words about Bill at UPMC Chautauqua. Your feedback is very important to us and valuable to other patients looking for high-quality care. Take care and have an amazing day!
Brookelynn Wood
2 months ago on Google
1
mental health clinic is TERRIBLE. denies patient seeking their help
Response from the owner2 months ago
Hi Brookelynn, We care about your health and providing the highest level of patient satisfaction. We d like to receive additional details about your experience with UPMC Chautauqua in order to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you for providing us with valuable feedback.
Elda Barrett
3 months ago on Google
2
When this hospital was WCA Hospital it was bad my step father went into cardiac arrest and they gave him CRP with a pace maker
Response from the owner2 months ago
Hi Elda, We care about your father's health and providing the highest level of patient satisfaction. We d like to receive additional details about his experience with UPMC Chautauqua in order to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you in advance for providing us with valuable feedback!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.6 / 10

Location

Accepted Insurance

UPMC Chautauqua WCA works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Cognitive behavioral therapy (CBT) in New York is a short term therapeutic method used to treat substance use and mental health disorders. CBT typically lasts from five to 20 sessions, based on the individual's needs.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Amardeep Sapple, MD

President

Rohit Gosain, MD

Vice President

Andrea Walsh, MD

Secretary & Treasurer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 5788

Contact Information

Phone icon (716) 487-0141
Building icon

207 Foote Avenue
Jamestown NY, 14701

Fact checked and written by:
Courtney Myers, MS
Edited by:
Terri Beth Miller, PhD

Rehab in Cities Near Jamestown

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Reviews of UPMC Chautauqua WCA

2.4/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (100 reviews)
Marie Salisbury
2 weeks ago
5

Wanted to give a positive review for the radiology department and hospital. Had to have a procedure and the nursing staff and doctor were amazing and very compassionate people. I thank them for their patience. From the moment I arrived staff helped get us to the proper location and walked us to where we needed to be. I thank them all for their kindness.

Response from the ownerInvalid relative date format:
Hi Marie, <br><br>Thank you for sharing your kind words about the staff at UPMC Chautauqua. Your feedback is very important to us and valuable to other patients looking for high-quality care.<br><br>Take care and have a lovely day!
Brittany Nichole Dunlap
1 month ago
1

DO NOT GO HERE IF YOU HAVE A CHEST PORT AFTER 5 PM ANY DAY OF THE WEEK🤣 APPARENTLY THE ER IS NOT EQUIPPED. AFTER NOT STICKING ME RIGHT VIA THE PORT ONE TIME THEY GAVE ME NO CHOICE BUT TO BE RELEASED AMA OR GET STUCK WITH NEEDLE WHEN I STRICTLY USE MY PORT FOR BLOOD DRAWS. IRONICALLY GO DOWNSTAIRS TO THE ASC TO GET MY PORT SERVICED AND THEY SENT ME HOME WITH NO HELP!! I HAD TOO MUCH OF AMEDICINE IN MY SYSTEM INSTEAD OF HELPING ME THEY THREATENED TO EITHER STICK OR RELEASE ME ESSENTIALLY. I NEEDED SIMPLE BLOOD DRAW FROM A CHEST PORT AND THAT WAS TOO BIG OF A JOB FOR THEM. BE CAREFUL 🧐 MY DOGS GET BETTER CARE AT LAKESIDE!

Response from the ownerInvalid relative date format:
Hi Brittany, <br><br>We care about your health and providing the highest level of patient satisfaction. We’d like to receive additional details about your visit to UPMC Chautauqua in order to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. <br><br>Thank you for providing us with valuable feedback.
David Nell
2 months ago
4

Emergency room staff were responsive & knowledgeable-unfortunately had to be admitted so was provided a room in the Emergency area overnight until a room opened. Staff were basically all caring & responsive. Only negative is there needs to be more rooms & a general updating of rooms would be beneficial.

Response from the ownerInvalid relative date format:
Hi David,<br><br>We appreciate you taking the time to share about your experience at UPMC Chautauqua. Your feedback is very important to us and valuable to other patients looking for high-quality care.<br><br>We hope you have a wonderful day!
Denci DeGolier
2 months ago
5

Staff were good. I will say that the one RN Bill was outstanding, he is the reason for the 5 stars!

Response from the ownerInvalid relative date format:
Hi Denci, <br><br>Thank you for sharing your kind words about Bill at UPMC Chautauqua. Your feedback is very important to us and valuable to other patients looking for high-quality care.<br><br>Take care and have an amazing day!
Brookelynn Wood
2 months ago
1

mental health clinic is TERRIBLE. denies patient seeking their help

Response from the ownerInvalid relative date format:
Hi Brookelynn, <br><br>We care about your health and providing the highest level of patient satisfaction. We’d like to receive additional details about your experience with UPMC Chautauqua in order to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. <br><br>Thank you for providing us with valuable feedback.
Alex Snow
3 months ago
1

Response from the owner3 months ago
Hi Alex, We care about your health and providing you with the highest level of patient satisfaction. It seems like your visit at UPMC Chautauqua didn t meet your expectations based on your low rating. Please contact us by filling out the brief form found at UPMC.com/Feedback to share more about your recent experience with a patient representative. Thank you for providing us with valuable feedback.
Elda Barrett
3 months ago
2

When this hospital was WCA Hospital it was bad my step father went into cardiac arrest and they gave him CRP with a pace maker

Response from the ownerInvalid relative date format:
Hi Elda, <br><br>We care about your father's health and providing the highest level of patient satisfaction. We’d like to receive additional details about his experience with UPMC Chautauqua in order to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. <br><br>Thank you in advance for providing us with valuable feedback!
Keontay Corley
4 months ago
1

There staff is lazy and slow except for the staff up front

Response from the owner3 months ago
Hi Keontay, The situation you describe during your most recent visit at UPMC Chautauqua doesn t sound in alignment with our pursuit of excellence. We d like to receive additional details from you, with the goal of improving future patient experiences. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you in advance for providing us with valuable feedback!
TheMeMy andI
4 months ago
1

Profit is the sole reason this hospital is here, healthcare is a tertiary unintentional consequence. They will kill you if they can make more money for it, alot of my neighbor's went there for help never to be seen again.

Response from the ownerInvalid relative date format:
Hi, <br><br>We care about your health and providing the highest level of patient satisfaction. We’d like to receive additional details about your experience with UPMC Chautauqua in order to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. <br><br>Thank you in advance for providing us with valuable feedback!
Diane Bryant
5 months ago
5

While visiting relatives for the holidays, I fell on the stairs and injured several areas of my body. Besides several contusions, I fractured my arm, in the wrist area, and caused a head injury. I checked published ratings before choosing where to go, and almost decided against going to UPMC Chautauqua; however, I’m so glad I ignored the negative comments! From the minute I walked in, until the minute I left, I was treated with the upmost kindness and extraordinary professionalism. From the triage nurse to the x-ray technicians, nurses and doctor, I knew I was receiving excellent medical attention. I certainly appreciated the care given to me. Dr. S. Diane S. Bryant (resident of GA and FL) 12/27/24

Response from the ownerInvalid relative date format:
Hi Diane,<br><br>We appreciate you taking the time to share about your experience at UPMC Chautauqua. Your feedback is very important to us and valuable to other patients looking for high-quality care.<br><br>We hope you have a wonderful day!
Random T
6 months ago
1

***FOR THE MENTAL HOSPITAL UNIT ONLY.*** To be honest my 3 stays there when I was in a pretty tough situation in my life was sucky. I don’t like plenty of the staff for their own reasons I’ll explain below. First of all, this was a while back and I’ve heard from a friend who went back there that it’s horrible. Don’t sent a loved one here. For the children’s unit I was in, they constantly had children that were unruly and dangerous (expected, but they barely did jobs to defend anyone), and would just let these kids scream, kick and beat on doors to the point they had to lock everyone else in rooms. Again, expected, but most of the time they didn’t do much to protect the other kids by removing the threat. They just let staff talk to them for an hour and call it a day as everyone else was scared as they threaten to end our lives over a pair of socks. I’ve also heard from friends of mine that some people here were oddly… touchy. Along with that they put me in a room with demonic drawings and curses on my third visit, which they did repaint over after I told them though. About the staff, my biggest concern was a nurse. I think her name was Amy, some platinum blonde dyed hair nurse with a tan. She was the worst nurse in the unit you could have. She would pick favorites with the kids who were specifically the ones who would beat on doors and try to attack other kids, and give them special privileges. Amy would consistently let these kids get away with things she would scold us for, for wether it was ‘they have a tough like’ (which, everyone who’s in the psych ward does), or ‘they have a disability’ (which doesn’t excuse enabling them learning it’s ok to act out). My core memory from my third stay was her searching rooms due to me and my friend passing a note about something personal in my life. I refused the note so they did a search of every room. Amy proceeded to let her favorite kid prance around in everyone’s room when we weren’t even allowed to talk to someone inside their room at their door, let alone go inside. She proceeded to grab my specific journal with all my thoughts, and took it. There was no possible way she could’ve known it was a thoughts journal if she hadn’t looked in it, as I had two. They aren’t even supposed to let people take journals they provide either. Another time I had a bad breakdown in my room due to being upset with Amy’s favorite kid, and I was very upset. I hurt myself numerous times in it, including biting myself and scratching myself (though they dont care wether you hurt anyone here as long as its not traceable to blame on them, as long as they get their paycheck), and then heard later from multiple friends in the ward that the nurses and aids were LAUGHING at my meltdown and making comments about how 'overdramatic' i was being. Mind you, this was a manic breakdown, i was not ok. no one came to check on me or even evaluate me after either. I remember being here once and they had numerous small children who were clearly cases of being bratty children with enabling parents who I would see hit themselves and claim their parents bruised them. Never send a mentally sick or in need family member here, this is a sick place with people who’s only priority is to help themselves, not the people who they are PAID to help. if this hospital has any want to actually help children and adults who are mentally ill, find better staff, for gods sake.

Response from the ownerInvalid relative date format:
Hi Rafa, <br><br>We care about your health and providing the highest level of patient satisfaction. We’d like to receive additional details about your experiences at UPMC Chautauqua in order to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. <br><br>Thank you in advance for providing us with valuable feedback!
Michael Diederich (LinkBlade24)
7 months ago
5

Better than troy/Schenectady

Response from the owner5 months ago
Hi Michael, Thank you for sharing your kind words about UPMC Chautauqua. Your feedback is very important to us and valuable to other patients looking for high-quality care. Take care and have an awesome day!
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