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UPMC Chautauqua WCA

207 Foote Avenue Jamestown, NY 14701
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UPMC Chautauqua NY 14701

About UPMC Chautauqua WCA

UPMC Chautauqua provides comprehensive medical and mental health care for youth and families in Jamestown, New York. Youth and adults experiencing chemical dependency can get integrative services in their 13 bed inpatient care unit or their outpatient clinic.

Their award-winning, evidence-based care is available to clients of all ages, regardless of their ability to pay. They accept Medicare, Medicaid, and CHIP benefits and offer financial assistance to those who need it.

Bilingual Behavioral Health Services in Jamestown

UPMC Chautauqua is committed to offering inclusive and culturally-responsive care to our client population. They offer services in both English and Spanish. Clients have access to social workers, psychologists and psychiatrists, and nurses and nurse practitioners experienced in serving the needs of Jamestown’s diverse community.

Age-Specific Care for the Entire Family

The specialists at UPMC Chautauqua know that no one heals alone. This is why their mental health and addiction recovery programs include support from individual, marriage, and family therapists.

With the help of their multi-disciplinary team of recovery professionals, you and your loved ones can begin to repair your relationships and health from the past traumas caused by addiction and other mental health concerns. You and your loved ones will work with your care team to develop a recovery plan that serves the needs and goals of the entire family.

They also offer specialized services for children and teens experiencing mental and behavioral health disorders, including addiction. Children’s recovery processes can differ significantly from those of adults. This is why UPMC Chautauqua’s age-specific programs are uniquely designed to address the particular neurological, biological, social, and developmental needs of youth in recovery.

Facility Overview

Bed icon 277
Number of Available Beds

Latest Reviews

Caldul1234 (Caldul1234)
2 weeks ago on Google
1
Imagine waiting 6 hours in pain until someone finally sees you, thats what to expect here.
Response from the owner1 week ago
Hi,

We don’t want our patients to have long waits. At UPMC Chautauqua, we strive to see all our patients in a timely manner while providing high-quality patient care and excellent customer service. Please contact a patient representative by filling out the brief form found at UPMC.com/Feedback to share your concerns in more detail.

Thank you for providing us with valuable feedback.
Rowdy Bunkers
3 weeks ago on Google
1
The worst service I've ever had.
Response from the owner1 week ago
Hi Rowdy,

We care about your health and providing the highest level of patient satisfaction. We’d like to receive additional details about your visit at UPMC Chautauqua in order to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative.

Thank you for providing us with valuable feedback.
Jean Berry
3 weeks ago on Google
5
The providers and the staff put this location for MRIs CAT scans are truly the most outstanding, compassionate and caring people!
Response from the owner1 week ago
Hi Jean,

Thank you for sharing your kind words about the imaging staff at UPMC Chautauqua. Your feedback is very important to us and valuable to other patients looking for high-quality care.

Take care and have a lovely day!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.8 / 10

Accepted Insurance

UPMC Chautauqua WCA works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

In New York you'll find substance abuse treatment programs that can help you address your addiction, and any co-occurring mental health disorders. These programs utilize evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and psychodynamic approaches to help you achieve recovery and new tools to sustain it. With various treatment options available, including outpatient, inpatient, and residential programs, you'll be able to find the resources and right level of care you need to effectively treat your addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
program-for-men thumbnail image

Program For Men

Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image

Program For Women

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Cognitive behavioral therapy (CBT) in New York is a short term therapeutic method used to treat substance use and mental health disorders. CBT typically lasts from five to 20 sessions, based on the individual's needs.

Introduced in 1983, motivational interviewing is a method to help clients commit to change. It's based on the philosophy that change is hard, and clients must explore their own options and come to their own conclusions rather than receive warnings or advice from the therapist.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Amardeep Sapple, MD

President

Rohit Gosain, MD

Vice President

Andrea Walsh, MD

Secretary & Treasurer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 5788

Contact Information

Building icon

207 Foote Avenue
Jamestown NY, 14701

Fact checked and written by:
Courtney Myers, MS
Edited by:
Terri Beth Miller, PhD

Rehab in Cities Near Jamestown

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Reviews of UPMC Chautauqua WCA

2.4/5 (211 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (211 reviews)
Caldul1234 (Caldul1234)
2 weeks ago
1

Imagine waiting 6 hours in pain until someone finally sees you, thats what to expect here.

Response from the owner
Hi,

We don’t want our patients to have long waits. At UPMC Chautauqua, we strive to see all our patients in a timely manner while providing high-quality patient care and excellent customer service. Please contact a patient representative by filling out the brief form found at UPMC.com/Feedback to share your concerns in more detail.

Thank you for providing us with valuable feedback.
Rowdy Bunkers
3 weeks ago
1

The worst service I've ever had.

Response from the owner
Hi Rowdy,

We care about your health and providing the highest level of patient satisfaction. We’d like to receive additional details about your visit at UPMC Chautauqua in order to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative.

Thank you for providing us with valuable feedback.
Jean Berry
3 weeks ago
5

The providers and the staff put this location for MRIs CAT scans are truly the most outstanding, compassionate and caring people!

Response from the owner
Hi Jean,

Thank you for sharing your kind words about the imaging staff at UPMC Chautauqua. Your feedback is very important to us and valuable to other patients looking for high-quality care.

Take care and have a lovely day!
Scott Quinn
1 month ago
5

If you are in Chautauqua County for a brief vacation, the summer season, or for life, the UPMC Chautauqua hospital offers the world-class facilities you need. I recently completed a two-week inpatient stay and couldn't be more impressed. Everything is immaculate, the staff is dedicated, and the food is excellent. A sincere thank you goes out to the dozens of people I met who shared their expertise, compassion, and drive to help others.

Response from the owner
Hi Scott,

We appreciate you taking the time to share about your experience at UPMC Chautauqua. Your feedback is very important to us and valuable to other patients looking for high-quality care.

We hope you have a wonderful day!
Patricia Heiser
1 month ago
5

The Staff that was there on the 8th when I lost my husband was absolutely amazing. I will forever be greatful that they didnt give up on him. I know it has to hurt them also to lose a patient. I will forever see them as Angels. I thank them for what they did and trying to save his life. I know its their job but they also are humans that have feelings too and I know it hurt them. Thank your doctors and nurses and hospital staff. A kind word to them helps them keep going and fighting for each patient.

Response from the owner
Hi Patricia,

Thank you for sharing your kind words about UPMC Chautauqua. Your feedback is very important to us and valuable to other patients looking for high-quality care.

Take care and have a lovely day.
Morgan McLaughlin
2 months ago
1

Worst experience ever!!! Nurses need to be trained again about not labeling and judging patients. Nurse Patrick was completely unprofessional.

Response from the owner
Hi Morgan,

We care about your health and providing the highest level of patient satisfaction. We’d like to receive additional details about your visit at UPMC Chautauqua in order to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative.

Thank you for providing us with valuable feedback.
Andrew Hughes
2 months ago
1

Complete and utter incompetence. In every single aspect.

Response from the owner
Hi Andrew,

We care about your health and providing the highest level of patient satisfaction. We’d like to receive additional details about your visit at UPMC Chautauqua in order to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative.

Thank you for providing us with valuable feedback.
Heidi Cronin
2 months ago
5

I normally avoid this hospital at all costs due to bad experiences and stories. But when I had no choice but to go there today, I was so relieved. I was able to ask questions and was given detailed answers, the staff were kind, understanding and knowledgeable. UPMC Chautauqua sure made a turn around from what I can tell. Thank you ER staff!

Response from the owner
Hi Heidi,

Thank you for sharing your positive experience of visiting UPMC Chautauqua. We appreciate you reviewing the quality of care that you received.

We hope you have an amazing day!
Laura Figel
3 months ago
1

Do NOT send your loved ones to this place - I cannot even call it a hospital because that would require actual health care professionals to treat a patient with unbiased care and compassion and actually treat them - YOU WILL NOT FIND THAT HERE. In the past year my mentally disabled son has had grandmal seizures, MANY grandmal seizures, brought in by ambulance. They have not ONCE kept him there for more then 4 hours - NOT ONCE have they done a catscan -the last time he was brought by ambulance with a large goose egg and cut on his head in the area where his skull was shattered from an accident in the past. In fact they did not even treat the wound.- DIDNT DO ANY XRAY NOR CATSCAN instead they will wake him out of a sound sleep and wheel him out the door, while he's crying stating he's in pain, disoriented and confused barefoot, whether he has proper clothes on for the weather without caring if he has a ride home or not. This place hires the worst of the worst. If this was a REAL hospital/Healthcare facility the would abide by the hypocritical oath and treat a patient with unbiased care and compassion. They have no idea how to "treat" a person with epilepsy brought in by ambulance. Even any person off the street can Google the proper procedure for post seizure care, but these supposed medical workers, I refuse to call them professionals because that would require them to abide by the hypocritical oath and actually care about a human being, toss him out within a few hours.

Response from the owner
Hi Laura,

We care about your son's health and providing the highest level of patient satisfaction. We’d like to receive additional details about his experience at UPMC Chautauqua in order to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative.

Thank you for providing us with valuable feedback.
Bob
3 months ago
1

Dr. Cirbus wasted three weeks of my brother’s life with his rude, and unprofessional demeanor. My brother had a possible heart attack. He and his wife went to the ER of Jamestown Hospital. When Dr. Cirbus entered the room, and after reviewing the EKG, he said, “I’m surprised your standing.” Instead of admitting him to the hospital, he sent him home with two prescriptions and told him he would see him in 1.5 weeks for an echocardiogram. My brother waited in pain, losing twenty pounds, stressed at home, until the day of his procedure, which took place on a Wednesday. Then the doctor said he had to go out of town and would review the test the following Monday! My brother could have died, because of this doctor’s rushed, unprofessional, uncaring demeanor. Come to find out, Dr. Cirbus’s reputation in Jamestown, NY is very bad. Thankfully, my brother has located by referral a reputable cardiologist, whom he has already seen and has given him hope, explanation and prescription meds to sustain his heart, as they begin to put him through testing. Do not risk your life with this Dr. Cirbus, or even the Jamestown Hospital. If you are experiencing heart-related issues, go to Buffalo, or Erie Hospitals and avoid the doctor and Jamestown Hospital!

Response from the owner
Hi Bob,

We’re disappointed to hear about your brother's recent experience at UPMC Chautauqua. The situation you describe isn’t in alignment with our pursuit of excellence. We’d like to receive additional details from patients like him to improve future experiences. Please encourage him to fill out the brief form found at UPMC.com/Feedback to speak with a patient representative.

Thank you for providing us with valuable feedback.
Marie Salisbury
3 months ago
5

Wanted to give a positive review for the radiology department and hospital. Had to have a procedure and the nursing staff and doctor were amazing and very compassionate people. I thank them for their patience. From the moment I arrived staff helped get us to the proper location and walked us to where we needed to be. I thank them all for their kindness.

Response from the owner
Hi Marie,

Thank you for sharing your kind words about the staff at UPMC Chautauqua. Your feedback is very important to us and valuable to other patients looking for high-quality care.

Take care and have a lovely day!
SeaCreature
3 months ago
1

WORST RUN HOSPITAL EVER!

Response from the owner
Hi,

We care about your health and providing the highest level of patient satisfaction. We’d like to receive additional details about your visit at UPMC Chautauqua in order to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative.

Thank you for providing us with valuable feedback.
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