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Washburn House

1183 Main Street Worcester, MA 01603
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Top 10 Rehab In Massachusetts
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Top 10 Rehab In Worcester
Washburn House MA 1603

About Washburn House

Washburn House is a rehab located in Worcester, Massachusetts. They offer treatment to men and women who are struggling with addiction, dual diagnosis and behavioral conditions. The levels of care they offer are medical detox, inpatient and outpatient treatment. Their gender specific approach offers a level of vulnerability and comfort to heal and process on your journey of recovery. They offer a multitude of holistic therapies such cognitive behavioral therapy (CBT, dialectical behavior therapy (DBT) and yoga. These therapy sessions are provided in group, family and individual formats. This facility accepts both Medicare and Medicaid and offers financial payment plans.

In early recovery, learning to adapt to a new lifestyle can seem challenging and uncomfortable. While you are inpatient treatment they will introduce to you CBT and DBT, which go hand in hand to help ease anxiety, depression and trauma. These therapies also boost your mood and improve coping skills.

Yoga therapy helps with managing stress, increases self awareness, reduces pain and muscle cramping and provides more mental clarity. You can do yoga alone or with others. Yoga incorporates body movement, increases bone strength and helps improve blood circulation.

Throughout your journey of healing being, able to talk to a licensed clinician along with attending group, family and individual sessions helps you get a better understanding of yourself and others as well as process emotions. Feeling sensitive and emotional is also part of the journey, and having proper guidance to navigate through it helps increase self awareness and teaches you how to emotionally regulate. This also helps with developing better communication skills and improving relationships with not only yourself but with loved ones as well.

Latest Reviews

Andrew Cleveland
4 months ago on Google
5
Great people!
Response from the owner4 days ago
Thanks for the kind words! It's all about building a strong, supportive community!
Jennifer Pontuso
4 months ago on Google
5
I went to Washburn house from December 27-January 7 to their detox program. I was 100 percent going to do their CSS but unfortunately there were not enough beds for women at that time. So I was sent to another CSS. My 12 days at Washburn completely transformed my life. This was my first time ever being in rehab before so I was beyond terrified. When I arrived at Washburn the Staff was amazing to me. They made me as comfortable as possible and let me know I could talk to them whenever I needed to. My caseworker LJ was absolutely amazing. She was so smart, compassionate and just supported me so much. As were all the other case workers. You could tell they really cared about their job and wanted everyone to succeed. The daily meetings at Washburn were great and they were the same as the meetings that I got at the CSS that I transferred to to be honest. And that is saying a lot because detox they know that you are sick and they are just trying to help you get through the day. But I got the best tools and ways to cope at my time at Washburn. The day to day floor staff was also so nice. They always checked in on you and made sure you were ok. When I went to the new CSS not a day went by that I didn t add Washburn to my gratitude list. I honestly believe if I didn t go to Washburn first I wouldn t have gotten the positive and life changing experience that I got. I am 27 days sober and I plan on staying sober for the rest of my life, with a lot of hard work ahead of me. My family and me will forever be grateful to Washburn and If you are ready to do the work then you can get so much out of this program. I mean there are hard to find the words to thank a place that you feel like helped give you your life back!
Response from the owner4 days ago
Congratulations on 27 days of sobriety that s an incredible milestone! We are so proud of you and wish you continued strength and success on your journey. Your story is inspiring!
Ash Lesh
4 months ago on Google
3
The communication from Matt Moriarty is awful. He is a case manager. I hope there are other workers who are more supportive to the people in recovery.
Response from the owner4 days ago
We re sorry to hear about your experience. If you d like to discuss this further, please don t hesitate to reach out to us directly at info@promises.com. Your experience matters to us, and we appreciate you sharing your thoughts.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9.5 / 10

Location

Accepted Insurance

Washburn House works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are designed for clients who are medically stable and not at an elevated risk of relapse, including those who have already completed inpatient care. Outpatient programs typically advance clients' established treatment plans, offering continuing addiction counseling and recovery education. Clients who enter outpatient care immediately following detox may also receive medical and mental health assessments and personalized treatment plans. Most outpatient rehabs provide multiple levels of care to align with clients' unique needs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs offer customized, wraparound support for clients in the maintenance phase of recovery. Many clients enroll in drug rehab immediately after completing intensive inpatient or residential care. Services encompass outpatient treatment but often extend long beyond the completion of a formal recovery program and typically include a variety of medical, mental health, and social service programs. Peer coaching, relapse prevention, 12 step program induction, and related services are commonly available.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
24-hour icon24-Hour Clinical Care
Due to various health issues that substance abuse causes, 24-hour clinical care in Massachusetts is often a necessary part of treatment. Individuals may be suffering from infections, illness, or organ damage. Having 24-hour care available ensures that these physical problems are treated along with the psychological effects of addiction. Once individuals complete detox and are medically stable, this intensive level of supervision ends, and the next phase of treatment can begin.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Recreational therapy helps you as you recover from drug and alcohol addiction in Massachusetts by giving you structured activities to improve your physical and mental health. By participating in sports, creative arts, or nature activities, you have a positive outlet for emotions and stress that may have otherwise triggered alcohol or drug use. This helps to foster a healthy sober lifestyle.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

During experiential therapy, clients process their emotions and situations from the inside out. This is different than the outside in approach of talk therapies. Experiential methods include art, music, equine therapy, and drama, which allow creative expression and personal interaction.

Amenities

  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Tim Rassias

President & Chief Operating Officer

Julie Ireland

Director Of Nursing

Jessica Carrachino

nterim Clinical Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 604149

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 20006

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Massachusetts

Contact Information

Phone icon (844) 468-6996
Building icon

1183 Main Street
Worcester, MA 01603

Fact checked and written by:
Johanna Rafael-Huertas
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Worcester

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Reviews of Washburn House

4.8/5 (102 reviews)
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Reviews

5

It was the most incredible experience of my life. Is a life changing program and the hospitality its unbelievable. You have to pass trought there to understand how amazing its the experience your recovery in that facility. Great job for Katrina the best case mannager

Reviewed on 12/13/2019
5

A fantastic place! before I was in other places but it was not as beneficial as in Washburn House, the staff was like heaven sent. The program they offer is unique and effective in dealing with addiction problems. The facilities are well maintained, clean and modern. The med ... Read More

Reviewed on 12/21/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.8 (100 reviews)
Jerry Diaz
2 weeks ago
5

Great place to go to I love it so far thank you Washburn 💯💯

Response from the ownerInvalid relative date format:
Thank you deeply, Jerry! We're delighted to hear that you're enjoying your experience at Washburn House so far. Your kind words and enthusiasm mean a lot to us. We can't wait to see you back here soon! 😊😊
Patrick Sullivan
1 month ago
5

I had a great experience. The staff was excellent

Response from the ownerInvalid relative date format:
Thanks a ton for sharing your positive experience, Patrick! 😊 We're delighted to know that our team made a fantastic impression on you. Your kind words brighten our day, and we’re excited to welcome you back in the future. Have an amazing day!
Tiffany Anderson
1 month ago
5

I highly recommend to anyone who is struggling or has a loved one who is struggling. WBH has full, comprehensive care for all levels of treatment - from detox to outpatient and everything in between. Staff is incredible from admissions onward. They also have a community for alumni which is comforting after leaving inpatient treatment. I wouldn't hesitate to return if I ever needed help again!

Response from the ownerInvalid relative date format:
Thanks for the review, Tiffany!
Rachel Pizarro
1 month ago
5

I can’t say enough about the incredible work being done at Washburn House where my sister is a proud member of the team. Watching her dedicate herself so fully to helping others heal and grow has given me a unique perspective on the heart behind this place. The support network there goes beyond professionals. If you’re looking for a place where healing is rooted in empathy, strength, and real human connection, Washburn House is that place.

Response from the ownerInvalid relative date format:
Thank you for sharing these lovely thoughts about Washburn House! 🌟 It’s wonderful to hear about the positive impact your sister makes, and we truly value your insights on our caring environment. We’re committed to fostering healing through empathy and genuine connections, and your words inspire us to keep doing so!
Omar Rivera
4 months ago
5

Response from the owner4 months ago
Thank you for the 5-star rating! If there's anything you'd like to share or discuss further, feel free to reach out. We're here to support you!
Andrew Cleveland
4 months ago
5

Great people!

Response from the owner4 months ago
Thanks for the kind words! It's all about building a strong, supportive community!
Jennifer Pontuso
4 months ago
5

I went to Washburn house from December 27-January 7 to their detox program. I was 100 percent going to do their CSS but unfortunately there were not enough beds for women at that time. So I was sent to another CSS. My 12 days at Washburn completely transformed my life. This was my first time ever being in rehab before so I was beyond terrified. When I arrived at Washburn the Staff was amazing to me. They made me as comfortable as possible and let me know I could talk to them whenever I needed to. My caseworker LJ was absolutely amazing. She was so smart, compassionate and just supported me so much. As were all the other case workers. You could tell they really cared about their job and wanted everyone to succeed. The daily meetings at Washburn were great and they were the same as the meetings that I got at the CSS that I transferred to to be honest. And that is saying a lot because detox they know that you are sick and they are just trying to help you get through the day. But I got the best tools and ways to cope at my time at Washburn. The day to day floor staff was also so nice. They always checked in on you and made sure you were ok. When I went to the new CSS not a day went by that I didn’t add Washburn to my gratitude list. I honestly believe if I didn’t go to Washburn first I wouldn’t have gotten the positive and life changing experience that I got. I am 27 days sober and I plan on staying sober for the rest of my life, with a lot of hard work ahead of me. My family and me will forever be grateful to Washburn and If you are ready to do the work then you can get so much out of this program. I mean there are hard to find the words to thank a place that you feel like helped give you your life back!

Response from the ownerInvalid relative date format:
Congratulations on 27 days of sobriety—that’s an incredible milestone! We are so proud of you and wish you continued strength and success on your journey. Your story is inspiring!
Ash Lesh
5 months ago
3

The communication from Matt Moriarty is awful. He is a case manager. I hope there are other workers who are more supportive to the people in recovery.

Response from the ownerInvalid relative date format:
We’re sorry to hear about your experience. If you’d like to discuss this further, please don’t hesitate to reach out to us directly at info@promises.com. Your experience matters to us, and we appreciate you sharing your thoughts.
Kaytay
5 months ago
1

I have continuously reached out to this specifc facility with absolute zero response in return.

Response from the owner5 months ago
We sincerely apologize for the lack of response you've experienced. This is certainly not the level of communication we strive to provide. We take your feedback seriously and would appreciate the opportunity to make things right. Please feel free to reach out to us again at info@promises.com, and we ll ensure someone is available to assist you as soon as possible. Your experience matters to us, and we want to address any concerns you may have.
Chelsea Cormier
6 months ago
5

Great staff who really care about people and take their time to listen and treat us like we're actual human beings.

Response from the owner6 months ago
Listening and treating everyone with dignity is at the heart of what we do. We re grateful to have been part of your journey and wish you all the best moving forward!
Michele Clark
6 months ago
5

Washburn Rocks! Washburn is a great foundation for your recovery! It s not just a Detox, CSS, and RRS it become an extended family!

Response from the owner6 months ago
Hi Michele, we are glad your experience with us was a positive one and were able to find community with us. We hope that you will stay connected!
Brian Sardelis
6 months ago
5

The Washburne house is hands down the best DETOX/CSS In the State. I’ve been to probably all of them and I’ve never had a better experience. I went in October 2024 broken, lost my spouse of 20 yrs my business, my truck, and my apartment. I was negative about my future and ready to not even try. When I left I went to the facility I wanted to go, I was positive, and for the first time of many times trying in the past Im really serious and ready to stay sober. I can’t say enough or express how much the BHTS CASEWORKER/CLINICIANS MDS/NURSING, and the kitchen and House Kitchen staff have made an impact on my stay. I would and will recommend anyone who wants to get there life together and seriously change the Washburn house is a place that will make you feel welcome and give you all the tools and support to continue and get you where you need to go on your journey to sobriety. On a final note I’m going back in 6 months and apply to work part time as a BHT so I can give back the same experience and help to the next person in need also feel the same as the Washburn House made me feel. Thank you aWashburn House for everything…Brian S.❤️

Response from the ownerInvalid relative date format:
Your strength and commitment to your recovery are evident, and we’re honored to have been part of that transformation. Wishing you continued growth and success on your journey—and thank you for allowing us to be part of your story.
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