Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361

Wayside Youth & Family Support Network – Frederick Abbott Way

1 Frederick Abbott Way
Framingham, MA 01701
Claim Profile
Illustration of a multi-story medical detox center and inpatient drug rehabilitation hospital.

About Wayside Youth & Family Support Network – Frederick Abbott Way

The Wayside Youth and Family Support Network on Frederick Abbott Way in Framingham, Massachusetts is a nonprofit human service agency that offers a continuum of services including counseling, residential, and educational support services for youth and families throughout Framingham and the surrounding community.

This nonprofit agency is equipped to address a variety of mental health needs for children and their families. Through partnerships with community agencies, they also provide treatment for substance abuse struggles as well as specialized care if you’ve been a victim of domestic violence or sexual abuse. You’ll find that many of their services are offered free of charge.

Substance Abuse Treatment Through Community Partnerships

Wayside Youth and Family Support Network has recently partnered with the SAFE Coalition. This is another nonprofit organization that provides services to individuals working through a substance abuse disorder.

Through this partnership, Wayside staff are trained on how to provide comprehensive substance abuse counseling, and Wayside integrates clinical care into the recovery plan of the individuals and families that need this type of care.

As part of this partnership, children will have access to sexual assault counselors free of charge as well as counseling that will address the emotional impact of a family member’s or their own struggles with substance use.

Social Support at the Framingham Family Resource Center (FRC)

Located just over 12 minutes south is the Framingham Family Resource Center. This resource center provides a number of social support services including housing support, financial assistance for utility bills, legal help, mental health services, parenting support, and summer and sports programs that parents can enroll their children in.

Similar Rehab Centers

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Courtney Myers, MS

Latest Reviews

kayden harrigan
2 months ago on Google
1
My manz was in there for to long
Response from the owner1 month ago

Hello Kayden,

We’re truly sorry to hear your experience didn’t meet your expectations. Your feedback matters to us, and we’d love to understand more so we can do better. Please feel free to reach out at qualityassurance@waysideyouth.org.

Thank you again for your feedback.
The Wayside Youth & Family Support Network Team
Chocolate Hamster
3 months ago on Google
1
made my trauma worse! DO NOT go here!
Response from the owner1 month ago
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and the impact it had on you.
We would like to understand more about your experience so we can address the issues and improve our services. Please feel free to reach out to us directly at qualityassurance@waysideyouth.org.
Thank you again for bringing this to our attention.

Sincerely,
Wayside Youth & Family Support Network
gabbie haas
4 months ago on Google
2
overall terrible experience. my daughter went here for their cbat program. she had said the staff were nice but she felt as if she received no help from them at all. she said the food was almost inedible. overall i wish i had never sent my daughter here.
Response from the owner1 month ago
Dear Gabbie,

Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your daughter's experience with our CBAT program. It is our priority to provide supportive and effective services, and it is concerning to learn that we did not meet your expectations.

We appreciate your comments about our staff, and we will ensure that your feedback regarding the assistance and food quality is addressed promptly. Please feel free to reach out to us directly at qualityassurance@waysideyouth.org.

Thank you again for your feedback.

Sincerely,
Wayside Youth & Family Support Network
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
4.9 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Wayside Youth & Family Support Network – Frederick Abbott Way works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Staff

Sara McCabe, LICSW

President & CEO

Dr. Kevin M. Simon

Agency Medical Director

Andrea Salzman, LICSW

Sr. VP

Beth Chin, LICSW

VP

Korin Ihloff

CFO

Penny Russell, MBA

Campus Director

Contact Information

Building icon

1 Frederick Abbott Way
Framingham, MA 01701

Explore Other Centers Near Framingham

Reviews of Wayside Youth & Family Support Network – Frederick Abbott Way

2.48/5 (83 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
27
4
3
3
2
2
6
1
50

Reviews

1
Horrible place keep kids out

I know a kid that is in here threw dcf the way they are treated and screamed at is horrible I was told by dcf they are just colleges students with no training they lie about everything possible the trea lady that is the big wig I guess is horrible taunts kids yells at them w ... Read More

Jason b.
Reviewed on 7/21/2025
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
1
Wayside

The staff at this program are extremely unprofessional. The way that they handle situations and the way that they speak to the clients is extremely unacceptable. One time, I got into a restraint there, and I got a concussion, a contusion in my back, sprained my wrist, and co ... Read More

K.
Reviewed on 7/19/2025
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5185185185185 (81 reviews)
kayden harrigan
2 months ago
1

My manz was in there for to long

Response from the owner

Hello Kayden,

We’re truly sorry to hear your experience didn’t meet your expectations. Your feedback matters to us, and we’d love to understand more so we can do better. Please feel free to reach out at qualityassurance@waysideyouth.org.

Thank you again for your feedback.
The Wayside Youth & Family Support Network Team
Susannah MacDonald
3 months ago
1

Response from the owner
Dear Susannah,

Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience and that it did not meet your expectations.
We would like to understand more about your experience so we can address the issues and improve our services. Please feel free to reach out to us directly at qualityassurance@waysideyouth.org. Thank you again for bringing this to our attention.

Sincerely,
Wayside Youth & Family Support Network
Chocolate Hamster
3 months ago
1

made my trauma worse! DO NOT go here!

Response from the owner
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and the impact it had on you.
We would like to understand more about your experience so we can address the issues and improve our services. Please feel free to reach out to us directly at qualityassurance@waysideyouth.org.
Thank you again for bringing this to our attention.

Sincerely,
Wayside Youth & Family Support Network
gabbie haas
4 months ago
2

overall terrible experience. my daughter went here for their cbat program. she had said the staff were nice but she felt as if she received no help from them at all. she said the food was almost inedible. overall i wish i had never sent my daughter here.

Response from the owner
Dear Gabbie,

Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your daughter's experience with our CBAT program. It is our priority to provide supportive and effective services, and it is concerning to learn that we did not meet your expectations.

We appreciate your comments about our staff, and we will ensure that your feedback regarding the assistance and food quality is addressed promptly. Please feel free to reach out to us directly at qualityassurance@waysideyouth.org.

Thank you again for your feedback.

Sincerely,
Wayside Youth & Family Support Network
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Wayside Youth & Family Support Network – Frederick Abbott Way

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline