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Baptist Health Medical Center-Little Rock

9601 Baptist Health Drive Little Rock, AR 72205
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Baptist Health Medical Center AR 72205

About Baptist Health Medical Center-Little Rock

The center features a staff of experienced and caring healthcare professionals, with in-house psychiatrists, therapists and nurses who collaborate closely with patients to tailor individualized care plans. These plans may include therapy and the monitoring of medication over time. Case management services support integrated care to combine treatment into one quality mental healthcare delivery system.

Accolades from countless patients collectively echoed the kind staff, caring environment, and overall excellence of the center. Whether you are in a mental health crisis or need ongoing support, Baptist Health Medical Center offers patient-centered care so that those dealing with addiction and/or behavioral disorder issues have the help they need every step of the way.

Facility Overview

Bed icon 843
Number of Available Beds

Similar Rehab Centers

Latest Reviews

Augue92
1 month ago on Google
1
I just went to Baptist Health Cardiology, and my doctor completely gaslighted me. I have been having chest pain for days and my last ekg was abnormal saying that I had a heart attack, and my d dimer was elevated. I asked him if I could have blood clots in my arms and legs, and he said highly unlikely. I feel as though this doctor does not care for my life. It is very disheartening.
Grace Santos
1 month ago on Google
1
Staff is obviously overworked and underpaid and it reflects in the (lack of) patient care. Would not even recommend this hospital to anyone needing quality care
Response from the owner2 weeks ago
We’d like to hear more about what didn’t work for you and how we can improve. Please feel free to contact us directly by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.com/patient-experience.
Naomi Dean
1 month ago on Google
1
The food from the cafeteria is horrible just straight ridiculous they need better service also better food everything is plain meat loaf over cooked eggs were also over cooked and it look like they just threw stuff in the bowl at this point their bringing me food for nothing because it goes back the way it came nurses and doctors are very nice and willing to give you a meal ticket to try to get something better but theirs no point if their cooking stuff like that>>>>>>> Im adding to this review THANK YOU BRIONNA FOR COMING TO PLACE MY LUNCH ORDER SHE IS THE SWEETEST BESIDES THE OTHER LADIES I JUST CALLED UP THERE AHEAD OF TIME TO PLACE MY ORDER FOR DINNER AND THEY HUNG UP IN MY FACE I DONT KNOW IF ITS BECAUSE THIS REVIEW BUT THEY HAVE TO DO BETTER SERIOUSLY ITS SAD I DONT EVEN WANNA EAT NO MORE
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.8 / 10

Accepted Insurance

Baptist Health Medical Center-Little Rock works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient rehabs ensure that clients continue to receive robust and consistent therapeutic care without requiring them to reside at the treatment center. The frequency and intensity of treatment depend on clients' evolving needs, ranging from daily to weekly addiction counseling and recovery education. Outpatient programs often include peer coaching, life skills training, and individual, group, and family counseling. Outpatient levels of care include partial hospitalization (PHP), intensive outpatient (IOP), sober living/halfway housing, and standard outpatient care.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

The goal of trauma therapy is to address the lingering mental, emotional, and physical lingering effects of a traumatic event. Your therapist helps you process this trauma and build resilience to face future challenges.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

If you use substances heavily, this can interfere with your body's ability to absorb and use nutrients. This results in malnutrition and other health problems. Nutrition therapy addresses these deficiencies to support healing and recovery.

Staff & Accreditations

Staff

Janet K. Marshall

Interim Chief Development Officer

Cynthia Gregory

Senior Major Gifts Officer

Erica Moore

Special Events & Development Officer

Stephanie Jonasson

Data Analyst Officer

Tim McMennamy

Chairman of the Board

Kim Pruitt

Vice Chairman of the Board

Lauren Steel

Secretary of the Board

Brent Beaulieu

Treasurer of the Board

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

9601 Baptist Health Drive
Little Rock AR, 72205

Fact checked and written by:
Rockel Mundy
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Little Rock

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Reviews of Baptist Health Medical Center-Little Rock

2.9/5 (602 reviews)
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Reviews

3

They were understanding and helpful

Reviewed on 7/25/2019
1

My experience as a hospitalized patient in this place was terrible, waiting times are eternal, I felt that no one cared about me, nobody from the staff asked me if I felt good or not. I would not recommend anyone to come to this place.

Reviewed on 3/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (600 reviews)
Augue92
1 month ago
1

I just went to Baptist Health Cardiology, and my doctor completely gaslighted me. I have been having chest pain for days and my last ekg was abnormal saying that I had a heart attack, and my d dimer was elevated. I asked him if I could have blood clots in my arms and legs, and he said highly unlikely. I feel as though this doctor does not care for my life. It is very disheartening.

Tom Roberts
1 month ago
1

Response from the owner
We’d like to hear more about what didn’t work for you and how we can improve. Please feel free to contact us directly by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.com/patient-experience.
Grace Santos
1 month ago
1

Staff is obviously overworked and underpaid and it reflects in the (lack of) patient care. Would not even recommend this hospital to anyone needing quality care

Response from the owner
We’d like to hear more about what didn’t work for you and how we can improve. Please feel free to contact us directly by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.com/patient-experience.
Naomi Dean
1 month ago
1

The food from the cafeteria is horrible just straight ridiculous they need better service also better food everything is plain meat loaf over cooked eggs were also over cooked and it look like they just threw stuff in the bowl at this point their bringing me food for nothing because it goes back the way it came nurses and doctors are very nice and willing to give you a meal ticket to try to get something better but theirs no point if their cooking stuff like that>>>>>>> Im adding to this review THANK YOU BRIONNA FOR COMING TO PLACE MY LUNCH ORDER SHE IS THE SWEETEST BESIDES THE OTHER LADIES I JUST CALLED UP THERE AHEAD OF TIME TO PLACE MY ORDER FOR DINNER AND THEY HUNG UP IN MY FACE I DONT KNOW IF ITS BECAUSE THIS REVIEW BUT THEY HAVE TO DO BETTER SERIOUSLY ITS SAD I DONT EVEN WANNA EAT NO MORE

D Easter
1 month ago
1

Aug 17 I was transported to Baptist ER after suffering a serious leg injury while preaching. My intake started well, but the charge nurse, Cathy, completely changed the experience. She rudely yelled at my wife for attempting to take a photo of my injury, sent security to try to search her phone, and then banned my family from coming back to support me—leaving me without a patient advocate during a very painful and difficult time. I was asked to do things I physically could not do with a torn quadriceps, and was even discharged with a prescription to a pharmacy that was closed. Only after calling supervisors did I finally get a usable prescription. This was one of the worst medical experiences I have ever had. I will not be returning to Baptist ER.

Response from the owner
We appreciate your feedback and are committed to addressing any issues related to the patient experience at Baptist Health. If you could, please submit your concerns to Baptist Health by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.com/patient-experience.
Susan Monroe
1 month ago
5

My husband had a triple bypass last week. I would love to take this moment to thank all the staff. So kind. So understanding. The staff you have there did an amazing job. From the bottom of my heart THANK YOU. We are truly blessed.

Razan Alotaibi
1 month ago
4

Hello I was born at your hospital in Little Rock in 2001. My mother told me Dr. Peggy Guard used to take photos with newborns. I’d love to know if she is still practicing there and if there’s any way to see my baby photo. My mum really liked her experience with her and would love to hear about her and what she’s doing now. Thank you!

Response from the owner
Hi Razan,


Thank you for reaching out and sharing your connection to our hospital! We were able to contact our women's and children's department, and they verified that Dr. Gaurd is no longer with us. Unfortunately, they don't have a record of the baby photos taken with her, and our photographer has since changed.
Bryceson Reed
1 month ago
1

I had the worst experience with staff. In June I was transfer 3hour away from because I developed a disease in my blood...the only staff that was excellent was the ones in Ecc and day shift othe regular floor when I was transferred upstairs. They broke my phone and one of the lady that usually don't work in that area in Ecc hollered at me because I needed help getting out the bed because I had gout and her and her assistant was laughing on the phone talking about my situation

Response from the owner
Thank you for your review! We appreciate your honest feedback. We're committed to improving, and we'd love to hear more about how we can do better. Please feel free to reach out to us directly by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.com/patient-experience.
vickie whitehead
1 month ago
1

I’m not sure how this place is still standing. 4 hr dialysis takes over 7 hrs, no one available to transport!! Wth, meal sits in room over an hr, and it’s suppose to be ok to eat??

Response from the owner
Thank you for your review! We appreciate your honest feedback. We're committed to improving, and we'd love to hear more about how we can do better. Please feel free to reach out to us directly by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.com/patient-experience.
Vanessa Avant
2 months ago
5

Response from the owner
We truly appreciate your 5-star review! Thank you for taking the time to rate us.
Cici Ryder
2 months ago
5

Wanna say a special thanks the staff on the 9th floor of. Baptist Hospital who took care of me for 3 months before and after my surgery lam very blessed to have yall take care of me and my brother and a special thank you to father Joshua for your prayers and emotional support 🙏 for helping me and my family get through this trial in my life

Response from the owner
Hi Cici, thank you for sharing your thoughtful feedback. We appreciate you taking the time to acknowledge the team, and we wish you continued health and well-being.
jasmine Pugh
2 months ago
1

Would not recommend going to the ER at this hospital, such a joke .! The charge nurse Kathy was very rude and disrespectful.

Response from the owner
Thank you for your review! We appreciate your honest feedback. We're committed to improving, and we'd love to hear more about how we can do better. Please feel free to reach out to us directly by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.com/patient-experience.
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