Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Baptist Health Medical Center-Little Rock

9601 Baptist Health Drive Little Rock, AR 72205
Claim Profile
Baptist Health Medical Center AR 72205

About Baptist Health Medical Center-Little Rock

The center features a staff of experienced and caring healthcare professionals, with in-house psychiatrists, therapists and nurses who collaborate closely with patients to tailor individualized care plans. These plans may include therapy and the monitoring of medication over time. Case management services support integrated care to combine treatment into one quality mental healthcare delivery system.

Accolades from countless patients collectively echoed the kind staff, caring environment, and overall excellence of the center. Whether you are in a mental health crisis or need ongoing support, Baptist Health Medical Center offers patient-centered care so that those dealing with addiction and/or behavioral disorder issues have the help they need every step of the way.

Facility Overview

Bed icon 843
Number of Available Beds

Latest Reviews

vickie whitehead
1 week ago on Google
1
I’m not sure how this place is still standing. 4 hr dialysis takes over 7 hrs, no one available to transport!! Wth, meal sits in room over an hr, and it’s suppose to be ok to eat??
Cici Ryder
2 weeks ago on Google
5
Wanna say a special thanks the staff on the 9th floor of. Baptist Hospital who took care of me for 3 months before and after my surgery lam very blessed to have yall take care of me and my brother and a special thank you to father Joshua for your prayers and emotional support 🙏 for helping me and my family get through this trial in my life
Response from the owner1 week ago
Hi Cici, thank you for sharing your thoughtful feedback. We appreciate you taking the time to acknowledge the team, and we wish you continued health and well-being.
jasmine Pugh
3 weeks ago on Google
1
Would not recommend going to the ER at this hospital, such a joke .! The charge nurse Kathy was very rude and disrespectful.
Response from the owner1 week ago
Thank you for your review! We appreciate your honest feedback. We're committed to improving, and we'd love to hear more about how we can do better. Please feel free to reach out to us directly by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.com/patient-experience.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.8 / 10

Accepted Insurance

Baptist Health Medical Center-Little Rock works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient rehabs ensure that clients continue to receive robust and consistent therapeutic care without requiring them to reside at the treatment center. The frequency and intensity of treatment depend on clients' evolving needs, ranging from daily to weekly addiction counseling and recovery education. Outpatient programs often include peer coaching, life skills training, and individual, group, and family counseling. Outpatient levels of care include partial hospitalization (PHP), intensive outpatient (IOP), sober living/halfway housing, and standard outpatient care.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

The goal of trauma therapy is to address the lingering mental, emotional, and physical lingering effects of a traumatic event. Your therapist helps you process this trauma and build resilience to face future challenges.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

If you use substances heavily, this can interfere with your body's ability to absorb and use nutrients. This results in malnutrition and other health problems. Nutrition therapy addresses these deficiencies to support healing and recovery.

Staff & Accreditations

Staff

Janet K. Marshall

Interim Chief Development Officer

Cynthia Gregory

Senior Major Gifts Officer

Erica Moore

Special Events & Development Officer

Stephanie Jonasson

Data Analyst Officer

Tim McMennamy

Chairman of the Board

Kim Pruitt

Vice Chairman of the Board

Lauren Steel

Secretary of the Board

Brent Beaulieu

Treasurer of the Board

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

9601 Baptist Health Drive
Little Rock AR, 72205

Fact checked and written by:
Rockel Mundy
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Little Rock

Left arrow icon Back to AR

Reviews of Baptist Health Medical Center-Little Rock

2.9/5 (593 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
216
4
49
3
31
2
42
1
263

Reviews

3

They were understanding and helpful

Reviewed on 7/25/2019
1

My experience as a hospitalized patient in this place was terrible, waiting times are eternal, I felt that no one cared about me, nobody from the staff asked me if I felt good or not. I would not recommend anyone to come to this place.

Reviewed on 3/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (591 reviews)
vickie whitehead
1 week ago
1

I’m not sure how this place is still standing. 4 hr dialysis takes over 7 hrs, no one available to transport!! Wth, meal sits in room over an hr, and it’s suppose to be ok to eat??

Vanessa Avant
2 weeks ago
5

Response from the owner
We truly appreciate your 5-star review! Thank you for taking the time to rate us.
Cici Ryder
2 weeks ago
5

Wanna say a special thanks the staff on the 9th floor of. Baptist Hospital who took care of me for 3 months before and after my surgery lam very blessed to have yall take care of me and my brother and a special thank you to father Joshua for your prayers and emotional support 🙏 for helping me and my family get through this trial in my life

Response from the owner
Hi Cici, thank you for sharing your thoughtful feedback. We appreciate you taking the time to acknowledge the team, and we wish you continued health and well-being.
jasmine Pugh
3 weeks ago
1

Would not recommend going to the ER at this hospital, such a joke .! The charge nurse Kathy was very rude and disrespectful.

Response from the owner
Thank you for your review! We appreciate your honest feedback. We're committed to improving, and we'd love to hear more about how we can do better. Please feel free to reach out to us directly by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.com/patient-experience.
Brandy Greenfield
3 weeks ago
5

Wounderful nurses

Response from the owner
Thanks for the 5 stars!
Angela Watts
3 weeks ago
5

I had my 2nd child delivered here with Dr. Emily Williams and my experience overall was a 10/10. From the visits, to the hospital experience, to the delivery, everything was truly great! I was nervous about switching doctors & hospitals to have my 2nd child, but I didn't live near Conway Regional anymore where I had my first so we had to switch everything up and I'm so satisfied with the decision. My girl was delivered here on 5/15/25 by Dr. Williams and her team via c-section and I'm honestly shook how smooth the experience went. Dr. Williams, the anesthesiologist who done the epidural and even the nurse who held my hand through it, and all of the ones who helped, I'm talking made the surgery experience SO smooth (I deal with high anxiety so this was so crucial to me). They talked me through every step, just a completely different experience from what I had with my first cesarean, and I was just highly impressed! My healing experience has been great and my baby is here and healthy! Shout out to the whole team from the doctors to the nurses and even the sweet ladies who worked from the cafeteria dropping off trays, I couldn't ask for a better experience! Thank you Baptist Health, much love and gratitude!!!

Response from the owner
Hi Angela,
Thank you for your thoughtful and kind feedback! We're honored to hear that you had such a positive experience and that our team was able to support you during such an important moment in your life. We appreciate your gratitude and remain committed to delivering exceptional care to every individual we serve. Take care!
Shalane Houston
3 weeks ago
1

I brought my mother here with chest and arm pain radiating between her shoulder blades. When arriving she was one of 2 in the lobby. Atleast 18-20 people/ 4.5 hrs before she was called to be seen. Absolutely un called for!

Response from the owner
Thank you for your review! We appreciate your honest feedback. We're committed to improving, and we'd love to hear more about how we can do better. Please feel free to reach out to us directly by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.com/patient-experience.
Sydney Johnston
3 weeks ago
1

Dr. Ghassan Wali, MD My sister was transported from Arkansas Children’s Hospital to the Baptist hospital in Little Rock and was under Dr. Ghassan Wali’s care in both a regular room and in the emergency room. My sister has been experiencing serious pulmonary embolisms in her lungs, and she has blood clots in her leg. She has a vascular condition that affects her lower body extremities, requiring frequent treatment and surgery. My biggest concern is Dr. Ghassan Wali releasing my sister when she is not better and needed more time in the hospital. While she was in the emergency room, Dr. Ghassan Wali decreased her pain medication down from 1 mg to 0.1mg. For BLOOD CLOTS in her LUNGS and Her Leg. For hours, she was uncomfortable and in pain and unheard by her doctor. He never came to check on her or show any consideration for her for the total of 7 days she was there. He never asked her if she felt that she needed to stay any longer and was quick to discharge her without checking on her and actually making sure she was clear to go. Today, she is still experiencing chronic pain and wakes up gasping for air. We will soon have to make another emergency room visit because this issue was never resolved. I am deeply disappointed with this doctor and the neglect he has shown my sister. I pray that my sister gets through this and finds someone who will actually help her, listen to her, and actually SEE her.

Response from the owner
We appreciate your feedback and are committed to addressing any issues related to the patient experience at Baptist Health. If you could, please submit your concerns to Baptist Health by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.com/patient-experience.
Jeff
3 weeks ago
2

We got to the ER before 3. They told us at 5 the were going to move my wife to ICU because of the meds that they had to give her to raise her BP. It’s now 11 pm and they are still giving her the IV in the same ER room. This hospital is a joke to tell you that they are moving you to a room and more than 5 hours later you are still In Said ER room. And if you try to call and report it to the review line all you get it a busy signal. But that’s their standard answer for all their problems.

Response from the owner
We shared your feedback with our team. We appreciate your honest review. You may have already tried, but please reach out again to our patient advocate line at 501-202-1961 or visit our website to access our confidential portal at baptist-health.com/patient-experience. We're committed to improving.
Daulton Gideon
1 month ago
1

Me and my wife has sat in the emergency room waiting to get seen for 3+ hours. Many people has came and left while we've been sitting there. So much for a emergency room 🙄

Response from the owner
Thank you for your review! We appreciate your honest feedback. We're committed to improving, and we'd love to hear more about how we can do better. Please feel free to reach out to us directly by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.com/patient-experience.
Israel Barclay
1 month ago
4

The staff are the best I've ever had. The MyChart program is awesome and ive used them 3yrs now. I would suggest babtist

Response from the owner
Thank you for the stars and your feedback!
Butch LaMange
1 month ago
5

Very professional. On time. Trusted.

Response from the owner
Hi Butch, thank you for sharing your kind words! We're thrilled to hear about your positive experience and appreciate your trust in our team. Providing professional and timely care is central to our commitment, and it's great to know it's making an impact. Thank you for choosing us!
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Baptist Health Medical Center-Little Rock

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Central Arkansas Veterans Healthcare System – El Dorado Outpatient Clinic
El Dorado, AR (870) 875-5900

Central Arkansas Veterans Healthcare System – El Dorado Outpatient Clinic

Central Arkansas Veterans Healthcare System - El Dorado Outpatient Clinic is... read more.
Baptist Health Behavioral Health Clinic – Little Rock
Little Rock, AR (501) 487-6010

Baptist Health Behavioral Health Clinic – Little Rock

Our goal at Baptist Health Behavioral Health Clinic-Little Rock is to provid... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline