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Cuyahoga County Diversion Center

1804 E 55th St
Cleveland, OH 44103
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Exterior sketch of a single-story outpatient substance abuse treatment clinic with a covered entrance.

About Cuyahoga County Diversion Center

The Cuyahoga County Diversion Center in Cleveland, Ohio, works with law enforcement to provide help for those with mental health and substance use disorders. 

The facility consists of 25 beds and staff are available around the clock. Treatments can be covered by Medicaid, other insurance, or county funds. 

This program is certified by the Ohio Department of Health, managed by the Alcohol, Drug Addiction and Mental Health Services (ADAMHS) Board of Cuyahoga County, and operated by Oriana House.

Substance Use Treatment and Services

Services provided include an assessment, medical evaluation, case management, counseling and medication assisted treatment (MAT). They can also provide detox and they offer referrals for other community services. In addition to referrals from law enforcement, the center will allow you to refer a friend or family member for treatment here.

Treatment is voluntary so your family member must consent to treatment. Services are only available to non-violent adults.

The center offers a full dining area, recreation services, TV rooms, and calming rooms. Inpatient treatment is a short term stay lasting four to five days.

Similar Rehab Centers

Fact checked and written by:
Kimberly Hawkins, MSc
Edited by:
Courtney Myers, MS

Facility Overview

Bed icon 50
Number of Available Beds

Latest Reviews

TreVounn Johnson
5 months ago on Google
5
What a wonderful place. I went there struggling after being sexually assaulted and moving far away, and the wonderful people here turned me away after I told the old white lady I was suicidal. She said if I died she would get penalized. Not oh I'm worried about you, simply hey you're insignificant and you're not welcome So when I kill myself tonight, you can thank the Diversion center and the lady who enjoys watching people suffer. I could see the smile on her face while she was typing away dismissing every single word I said. She didn't want to be there and she didn't want me there. The perfect OHio experience.
Response from the owner3 months ago
Thank you for taking the time to share your feedback about the Diversion Center. We take all concerns very seriously. The Diversion Center’s purpose is to support individuals who are exhibiting signs or symptoms of mental illness and/or substance use concerns.

While we can’t discuss details about any individual’s situation publicly, we want to assure you and others reading this that this description does not reflect how the Cuyahoga County Diversion Center operates. Our staff are trained to provide compassionate, professional support to every person who seeks help, especially those expressing suicidal thoughts.

We are concerned for your safety and want to make sure you get the support you need. If you are in immediate danger, please call 911 or go to your nearest emergency department. You can also call or text 988 to reach the Suicide and Crisis Lifeline for free, 24/7 support.
Autumn Hembree
1 year ago on Google
1
Very sad. Definitely is not a LGBT friendly center so if you’re in the community, be safe! Took a loved one here to get help & picked them up the next day. They were giving him his mental health at wrong times, night time meds in the morning; telling him “it wouldn’t kill him” adding more meds to his chart to it without notifying the him. Staff told him to just “go back to bed” instead of interacting with said patient with any attempt at all for a healthy recovery. Working in a business like this you need incredible hospitality, patience & compassion. If you do not obtain those traits, this may not be the environment to you! Everyone’s life & mental health should matter& if you think only certain people are more deserving of services than others, get out of the addiction and medical fields!
Response from the owner3 months ago
We sincerely appreciate your feedback and are sorry to hear about your loved one's experience. Our goal is to provide a welcoming and supportive environment for all individuals, regardless of background or identity. We take concerns about patient care very seriously and would like the opportunity to better understand what happened so we can address any issues appropriately. Please reach out to us directly at info@orianahouse.org or call 216-417-4213 and ask to speak to a supervisor so we can discuss your experience further. Your input is invaluable in helping us improve the quality of care and support we provide to every individual. We wish you and your loved one the best and want to be of assistance in resolving your concerns.
Joey Guminaa
1 year ago on Google
1
Im SPEAKING MAJORITY OF NIGHT TIME STAFF. wouldn’t send my parents, brothers, sisters here. No one. It’s inhumane how the staff treat their patients. Absolutely horrible. Another patient at the center assisted 3 other patients that had been there for 7 days already in finding them placement with no cell phone, computer, referral forms, files, all while using the client landline phone. A 60 y/o man was assisted by another client in taking a shower and getting clean clothes on after not showering thee entire 7 days there, smelling like pee and poop.
Response from the owner3 months ago
Mr. Guminaa, thank you for contacting us and sharing your feedback. It is a priority to us that all individuals in our care receive quality and compassionate services while we support their linkage to long-term care. We take these allegations very seriously and would like for you to contact the facility to discuss the concerns you've identified.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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3.5 / 10

Addiction Treatments

Levels of Care

During initial recovery, withdrawal from alcohol, opiates, and benzodiazepines can involve high health risk. Attempting detox outside of 24-hour clinical care in Ohio is not recommended. This can be life-threatening because medical staff are not available to treat severe symptoms of withdrawal that often occur. Such symptoms can include seizures, delirium tremens, and extreme dehydration. In a clinical setting, staff are on-site to immediately care for your physical, emotional, and mental health needs.

Medical detox involves clearing your body of drugs and/or alcohol under the 24/7 care of licensed medical professionals. If you've become dependent on alcohol or drugs (like benzodiazepines or opioids), quitting abruptly can have uncomfortable and even dangerous side effects. The purpose of medically assisted detox is to keep you as safe and comfortable as possible during this process. Medications like Suboxone or Vivitrol may be provided if necessary to mitigate any withdrawal symptoms.

Clients who have just completed detox or who are at an increased risk of relapse, such as those experiencing a life crisis, typically enroll in an inpatient rehab. There, they receive housing, meals, and intensive clinical supervision. Inpatient treatment typically involves extensive individual, group, and family therapy. Clients may also participate in life skills training to support their long-term sobriety. Integrative rehab centers offer a variety of evidence-based holistic therapies, such as meditation or equine therapy.

Treatments

Ohio's substance abuse treatment programs can support individuals struggling with drug and alcohol use. Typically available on an outpatient or inpatient basis, these programs employ evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and holistic approaches to provide effective addiction treatment. This comprehensive approach ensures long-term sobriety, improved mental health, and coping skills to overcome risk of relapse.

Treatment for drug and alcohol addiction addresses both the physical and the mental health impacts caused by a consistent supply of addictive substances. When addressing both an addiction and a mental health disorder simultaneously, a dual diagnosis treatment center is required. Staff are certified to deal with these complex conditions and equipped to deal with mental health emergencies that may occur.

Amenities

  • private iconPrivate Setting

Contact Information

Building icon

1804 E 55th St, Cleveland, OH 44103

Reviews of Cuyahoga County Diversion Center

2.33/5 (6 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.33 (6 reviews)
TreVounn Johnson
5 months ago
5

What a wonderful place. I went there struggling after being sexually assaulted and moving far away, and the wonderful people here turned me away after I told the old white lady I was suicidal. She said if I died she would get penalized. Not oh I'm worried about you, simply hey you're insignificant and you're not welcome So when I kill myself tonight, you can thank the Diversion center and the lady who enjoys watching people suffer. I could see the smile on her face while she was typing away dismissing every single word I said. She didn't want to be there and she didn't want me there. The perfect OHio experience.

Response from the owner
Thank you for taking the time to share your feedback about the Diversion Center. We take all concerns very seriously. The Diversion Center’s purpose is to support individuals who are exhibiting signs or symptoms of mental illness and/or substance use concerns.

While we can’t discuss details about any individual’s situation publicly, we want to assure you and others reading this that this description does not reflect how the Cuyahoga County Diversion Center operates. Our staff are trained to provide compassionate, professional support to every person who seeks help, especially those expressing suicidal thoughts.

We are concerned for your safety and want to make sure you get the support you need. If you are in immediate danger, please call 911 or go to your nearest emergency department. You can also call or text 988 to reach the Suicide and Crisis Lifeline for free, 24/7 support.
Autumn Hembree
1 year ago
1

Very sad. Definitely is not a LGBT friendly center so if you’re in the community, be safe! Took a loved one here to get help & picked them up the next day. They were giving him his mental health at wrong times, night time meds in the morning; telling him “it wouldn’t kill him” adding more meds to his chart to it without notifying the him. Staff told him to just “go back to bed” instead of interacting with said patient with any attempt at all for a healthy recovery. Working in a business like this you need incredible hospitality, patience & compassion. If you do not obtain those traits, this may not be the environment to you! Everyone’s life & mental health should matter& if you think only certain people are more deserving of services than others, get out of the addiction and medical fields!

Response from the owner
We sincerely appreciate your feedback and are sorry to hear about your loved one's experience. Our goal is to provide a welcoming and supportive environment for all individuals, regardless of background or identity. We take concerns about patient care very seriously and would like the opportunity to better understand what happened so we can address any issues appropriately. Please reach out to us directly at info@orianahouse.org or call 216-417-4213 and ask to speak to a supervisor so we can discuss your experience further. Your input is invaluable in helping us improve the quality of care and support we provide to every individual. We wish you and your loved one the best and want to be of assistance in resolving your concerns.
Joey Guminaa
1 year ago
1

Im SPEAKING MAJORITY OF NIGHT TIME STAFF. wouldn’t send my parents, brothers, sisters here. No one. It’s inhumane how the staff treat their patients. Absolutely horrible. Another patient at the center assisted 3 other patients that had been there for 7 days already in finding them placement with no cell phone, computer, referral forms, files, all while using the client landline phone. A 60 y/o man was assisted by another client in taking a shower and getting clean clothes on after not showering thee entire 7 days there, smelling like pee and poop.

Response from the owner
Mr. Guminaa, thank you for contacting us and sharing your feedback. It is a priority to us that all individuals in our care receive quality and compassionate services while we support their linkage to long-term care. We take these allegations very seriously and would like for you to contact the facility to discuss the concerns you've identified.
Serж Downshift4Life
2 years ago
1

Diversion from what to what? What kind of crisis prevention? Smells fishy.

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