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Having been blindsided by a family member's addiction, Flagler was recommended by one of the hotlines. This family member had great insurance, but after 30 days or so, the discharge kept getting pushed out more and more and the sessions he was going to were repetitive. H ...
About Flagler Health and Wellness
Facility Overview
25 Number of Available Beds
31 - 60 Avg Length of Stay in Days
Latest Reviews
Veronica Cabral
Reviewed on 07/07/2025
Having been blindsided by a family member's addiction, Flagler was recommended by one of the hotlines. This family member had great insurance, but after 30 days or so, the discharge kept getting pushed out more and more and the sessions he was going to were repetitive. He finally left with what they consider "Against Medical Advice." In this situation, they keep their ID, Credit Card and Phone. Our family member was stranded there. Left to roam around West Palm Beach! Being in another state, we were frantic. They put patients in a very unsafe situation. I reported Flagler to SAMSHA and The Joint Commission. On top of that, they had the nerve to send a bill for $125,000. 00. We put our trust in them and we felt betrayed. They try to get parents to give a credit card, so they can balance bill you. Our experience was horrible. Disappointed. Felt like this was a money grab.
Thomas
Reviewed on 06/23/2025
The "Hotline worker" who answered my wife's call for help, convinced her she needed to go from Oregon to Florida to Flagler health and wellness. He went as far as calling me at work and convincing me she needed to be on a plane the next day. My wife tried asking financial person she had to deal with first, many times about the cost and the only thing he would say to her is that my very good insurance should cover most of the bill and he didn't even know that we were double covered as she has very good insurance herself. Well, we just received our bill several months after she's been on and they charged us between $7,000 and $7,500 per day with our insurance companies only covering a very sweet small percentage of the bill. My wife explained to me that all though the staff was wonderful to her and that she takes her sobriety serious, she feels like the charges are extremely out of line considering she said on many days they were understaffed and they were unable to fulfill promises made, she said they were out of several basic food items throughout her stay. And don't be fooled by the pictures there is absolutely no swimming pool. This place should be extremely ashamed of what they are billing average working citizens after they are being paid by insurance. This place is a total scam, you can send your loved one to very good treatment facility close to your home that will do and provide the same exact care for your loved one. Shame on you Flagler health and wellness.
My wife went to Flagler several months ago by the recommendation from someone working a hotline. My wife was actually calling looking for an AA meeting, she had never went to one in the past and he listened to her and told her he felt she needed more and then recommended Flagler. I'm giving Flagler only four stars not coming from a client's perspective but from a husband's perspective who was home several thousand miles away while my wife was in treatment. Because I've been attending help groups to understand my wife's addictions and how to appropriately respond to them I'm learning why Flagler does some of the things they do that being said I felt at times they don't do enough to support clients who have loving spouses that don't share the same addiction at home. What I mean is a client gets two 15-minute phone calls home a week and although I understand people go in with various levels of addiction, my spouse went in completely sober + from everything I've learned was a model client. 15 minutes twice a week is not enough time for a spouse to actively listen to how their spouse is doing in treatment and then share how things are going in the spouse's life at home and then to talk about things needed to be talked about in a marriage that's being handled while they are away. I found it impossible to get through or messages to her a couple of times she did not call home, due to scheduling conflicts and what not in treatment that I was unaware of. I was home waiting for that call in fear that I wasn't going to get it and have to wait four more days for the next call. The only way I was able to get messages to her to call home was through the person who recommended her to go there as he has access via email to the leadership team. You get phone numbers to call when the client gets there and calls home the first time before detox to I don't know what they're called but the people that are with her but then you can't get through to them and maybe they might return your call the next day. As a loving spouse I want to know that my wife is safe, is happy and is doing well more times than two times a week. In our case her therapist stepped away from the job for a couple weeks due to personal reason which is understandable but that caused several of the things that he promised me with her therapy to not happen. I also feel like they push on the clients so hard about making their sobriety the most important thing in their life they kind of make it sound like the spouse needs to go to their own support meetings and the client needs to go to their own AA and support meeting separately when in fact there are organizations like celebrate recovery who welcome both the client and the spouse if you want to attend. I do feel it's important that she have her own path to recovery for sure and I definitely would not want to interfere with that but I just feel like in a loving supportive marriage she can get the the best of both worlds. From what I understand the staff there is amazing all the staff that I dealt with has been completely amazing. My wife does say the food could be improved upon there, and
I've read that in the reviews. All in all so far everything they taught my wife has been working wonderfully she has been doing well for the 6 weeks that she's been home she doesn't have any mind fog, her eyes are very clear + she appears to be on a very healthy track. So a big shout out and thank you to Flagler.
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7.9 / 10
Location
Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Addiction Treatments
Levels of Care
Inpatient
Clients typically choose inpatient rehab when they are in early recovery or are experiencing a crisis that puts them at an increased risk of relapse. They reside at the treatment center for the length of their program, which may range from two weeks to more than 18 months, depending on the program design. Intensive psychotherapy is often the primary treatment modality, but clients in inpatient care may also receive holistic treatment and recovery-focused life skills training.
Medically Assisted Detox
The first step of the recovery process involves the removal of all drugs and alcohol from your system while under 24/7 medical supervision. Known as a medically assisted detox, you are closely monitored by medical staff who can provide medications, if necessary, to help alleviate any potential withdrawal symptoms. Medical detox is usually followed by a period of inpatient addiction treatment.
Treatments
When a person has alcohol use disorder (AUD), also referred to as alcoholism or alcohol addiction, they experience withdrawal symptoms when they stop drinking. This physical dependence results from overuse of alcohol, which may be used as a coping mechanism or escape. Individuals who have AUD can overcome the alcohol addiction through alcohol rehab in Florida. This treatment process involves essential therapy and supports to help the individual achieve and maintain recovery.
Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.
Opioid AddictionIn Florida, dual-diagnosis addiction treatment treats mental health and substance use disorders concurrently to enhance successful recovery outcomes and improve overall health. Specialized rehab programs include medical detox, outpatient, residential treatment, and intensive outpatient programs. Using evidence-based therapies, like dialectical behavioral therapy or medication-assisted treatment, clinicians successfully treat dual-diagnosis addiction and mental health conditions. Other activities include group therapy and skills training, to equip you with the skills required to achieve and sustain your recovery.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Clinical Services
Therapists who apply cognitive behavioral therapy in Florida believe patient thoughts and behaviors are closely linked. They use this treatment method to help clients change their thought patterns so they can also change behaviors and break free from substance abuse.
Dialectical behavior therapy in Florida consists of individual therapy and group instruction. This structured program is a form of psychotherapy that incorporates the development of skills for managing emotions and relationships.
Individual therapy often includes Cognitive Behavioral Therapy. This is a structured approach to identifying and changing negative thought patterns. During therapy you learn how what you think drives your actions so you can develop healthier coping strategies to manage addiction triggers and reduce drug use.
Life skills are the core skills you need for daily success. They can include self care, stress management, daily routines, and emotion control. Rehab treatment includes the development of these skills so you have the tools you need for long term recovery.
Trauma therapy helps you work through the psychological impact that traumatic events have had on your life. Your therapist helps you identify the physical, emotional, and mental triggers and develop coping mechanisms. This helps rebuild a sense of safety and trust in yourself and others.
Types of creative arts therapy in Florida include playing music, writing poetry, journaling, dancing, painting, and sculpting. These expressive activities can help you process emotions and work through challenges with the guidance of a creative arts therapist.
Group therapy provides a safe and supportive environment for people in Florida who are struggling with drug addiction. There you can openly discuss the challenges and progress you're making without fear of judgment from your peers who experience many of the same things you are.
During family therapy sessions, you navigate the complexities of addiction and are provided tools to help improve communication and resolve conflicts. When you work together, families can better support their loved one's recovery and restore balance and harmony within the household.
Amenities
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Luxury Accommodations -
Beach Setting -
Basketball Court -
Private Rooms -
Private Setting -
Yoga Studio -
Meditation Room
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
LegitScript has reviewed Flagler Health and Wellness as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.
LegitScript verified in
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: Florida
Contact Information
1803 S Australian Ave
West Palm Beach, FL 33409
Get Help Now - 772-218-2415
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