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Highlands ARH Regional Medical Center – Behavioral Health Services

5000 KY Route 321 Prestonsburg, KY 41653
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Highlands Regional Medical Center - Behavioral Health KY 41653

About Highlands ARH Regional Medical Center – Behavioral Health Services

Highlands ARH Regional Medical Center – Behavioral Health Services, located in Central Appalachia in Prestonsburg, Kentucky, provides an extensive variety of mental health services, personalized treatments and holistic approaches tailored to treating numerous mental health conditions. They are known for being a place of serenity where you can come to peace with your past. Their person-centered approach views each individual as someone who deserves to be truly heard.

Dual Diagnosis Treatment and MAT

The behavioral health center offers a range of services that are designed to help people in their recovery journeys. Whether someone is seeking inpatient care and requires around the clock support, outpatient programs for more flexibility, or medication management to help stabilize symptoms, programs are offered for countless mental health challenges. Their services also include social work services and even exercise groups to promote physical well being.

For those seeking help to stop using opioids, their outpatient addiction clinic offers medication assisted treatment (MAT). MAT reduces the risk of relapse and helps prevent fatal overdoses.

Committed to Pricing Transparency

No one likes unexpected bills or sneaky hidden costs. Highlands Regional provides transparent pricing information for healthcare services, with a user-friendly shoppable database that makes cost comparisons easier. Financial counselors provide assistance to guide you through insurance processes, offer estimates and answer billing questions. Their straightforward approach makes it easy for you to focus on what matters – your mental health.

Latest Reviews

Sarah Conley
2 months ago on Google
1
WORST hospital you could ever go to! There are very few nice staff members and trust me they will talk about you in the hall with their coworkers. This place is a joke for real. If it is an emergency do not go there especially the emergency department (you will sit there for at least 4-5 hours). Poor people in the rooms are screaming for nurses because they are in so much pain and the nurses sit at the nurse station and laugh. Also definitely don't expect your nurse call light to actually make a nurse come in there (they ignore it). It's always filthy! You will sit in pain for at least 8 hours before someone actually acknowledges you.This place is a mess. I would rate it lover if I could!
Rhonda Harvey
2 months ago on Google
5
Always been the best for my family!
T. H
2 months ago on Google
5
The staff here have been nothing but competent, kind, responsive & have gone out of their way in providing my child s care, especially the Behavioral Health Unit staff. greatly appreciate their care. compassion & humanity.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.3 / 10

Location

Accepted Insurance

Highlands ARH Regional Medical Center – Behavioral Health Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
12-step icon12-Step
Participants in 12 step programs attend regular group meetings, which are free, anonymous, and open to the public. Most communities offer multiple meetings daily, with specialized formats, including programs for seniors, teens, and families, widely available. 12 step recovery prioritizes participants' spiritual, emotional, and psychological growth and healing to support their sustained sobriety. Participants also receive one-on-one mentoring from a self-selected sponsor as they work through the 12 steps of recovery.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nutrition therapy is a form of holistic therapy that is often incorporated into drug rehab programs in Kentucky. Eating healthy meals and learning how to choose the best foods for recovery helps you heal faster and helps prevent relapse.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Staff & Accreditations

Staff

Hollie Harris

President & CEO

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (606) 886-7631
Building icon

5000 KY Route 321
Prestonsburg, KY 41653

Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Prestonsburg

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Reviews of Highlands ARH Regional Medical Center – Behavioral Health Services

2.62/5 (101 reviews)
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Reviews

5

A place full of serenity that helps you gather your thoughts and be at peace with your past. Their focus is not having a lot of activities, but it is a rather peaceful place to be in. It may seem boring but it helped me. The staff was always polite and helpful.

Reviewed on 3/1/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (100 reviews)
Beverly Carver
1 week ago
1

This has to be the most ridiculous embarrassment of a hospital in all of Kentucky!! Wouldn’t send my worst enemy there to be treated 🤬

Charles Manuel
1 week ago
1

foxy owner
2 months ago
5

I was born there

Sarah Conley
2 months ago
1

WORST hospital you could ever go to! There are very few nice staff members and trust me they will talk about you in the hall with their coworkers. This place is a joke for real. If it is an emergency do not go there especially the emergency department (you will sit there for at least 4-5 hours). Poor people in the rooms are screaming for nurses because they are in so much pain and the nurses sit at the nurse station and laugh. Also definitely don't expect your nurse call light to actually make a nurse come in there (they ignore it). It's always filthy! You will sit in pain for at least 8 hours before someone actually acknowledges you. This place is a mess. I would rate it lover if I could!

Rhonda Harvey
2 months ago
5

Always been the best for my family!

T. H
2 months ago
5

The staff here have been nothing but competent, kind, responsive & have gone out of their way in providing my child’s care, especially the Behavioral Health Unit staff. greatly appreciate their care. compassion & humanity.

Joey Waddell
4 months ago
5

Deborah The Fam
5 months ago
3

Doctor on weekends was Very caring and took time to listen

homer harless
6 months ago
1

Lynne Blackburn
8 months ago
1

The old saying, I wouldn't take my dog there applies. Patients rooms were filthy, no hot water on post partum side to take a shower. Food is horrible. The only positive thing about the place was the nursing staff was nice.

LadyD Moonbeam
9 months ago
1

Brought my Austic daughter with a cardiac event that started at home. Gave a med at home. She was having chest issues with event. She cannot verbalize well due to having Autism. They put her in the Lobby!!! She is a cardiac patient. This is the care we get since ARH took over. We brought her home. They could have care less. Said take her home. The med had kicked in but she needed monitoring and blood drawn.

Hannah Brielle
9 months ago
2

I am ONLY giving 2 stars instead of 1 because of the nurse prac here that has been really nice. His name is Jason. Other than that, this visit has been awful. Got took back for an MRI, came back, and all of our things were out in the hallway. Thank goodness I took my purse with me or it would have been left in the hallway as well, I’m sure. They put someone else in my room while I was getting tests ran leaving my iv medication in the room and moved someone else into that room. No one knows how much of the meds even ran through or how much they need to give me now. This place has really went downhill since ARH took over. Very disappointed.

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