Insight Services, PLLC

212 E Monument St Colorado Springs, CO 80903

About Insight Services, PLLC

Located in Colorado Springs, Colorado, Insight Services PLLC offers outpatient alcohol and drug rehab treatment for adults and adolescents. Services include dual-diagnosis care, DUI education, and mental health treatment.

Insight Services, PLLC in Colorado Springs, Colorado, is a counseling center that welcomes adults, youth, and families experiencing addiction, mental health and co-occurring disorders. Renowned for its serene natural beauty, Colorado Springs boasts countless outdoor recreational activities that can be accessed as part of your recovery program.

One great thing I noticed about Insight Services is that they provide affordable payment options. They accept most commercial insurance providers. Even if you don’t have insurance, you can still get the care you seek. They offer discounted sliding scale fees based on your income and family size.

While getting outpatient treatment here you can live at home and tend to daily responsibilities like work and school. Their programs focus on your unique recovery goals, offering personalized approaches to meet you where you are in recovery. You can participate in proven therapeutic interventions, including group and individual therapy to recognize and address the underlying causes of addiction.

What stands out most to me is their peer recovery coaching. A peer support specialist is a helpful ally who advocates for you throughout your journey. And they have lived experience in addiction and recovery. You’ll benefit from meetings, events and fellowship opportunities to work through challenges and stay on track in recovery. Additionally, your peer support specialist can connect you to vital resources including basic needs, housing, transportation and healthcare.

Another feature I noticed was their DUI education and therapy. If you have a DUI offense you can complete this program as an alternative to incarceration. You’ll learn about addiction while fulfilling your requirement to reinstate your license. Whether you need treatment or just education, they have an option to meet your needs.

Latest Reviews

Wes Wilcox

3 months ago on Google

My Therapist Lorri Williams is one of the greatest people I have ever met. She is not just my therapist she is my friend. She is so smart n caring. I can open up to her about anything and never feel judged. She has a heart of gold and tryely cares about me n my well being. Thank you Lorri your the best and I couldn't have found a better therapist.

4 months ago on Google

Joanie and her team at Insight Services, PLLC are as stellar as they come. Very skilled professionals that are treating some of the most complex clinical presentations. They provide a variety of services and are always seeking to evolve and meet the demands of the mental health field.

rebecca Urbany

4 months ago on Google

They are amazing my therapist Liz She is so sweet and understanding about my situation and my past childhood trauma I won't go anywhere else

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

6.2 / 10

Gallery

Location

Accepted Insurance

Insight Services, PLLC works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Aetna

Blue Cross Blue Shield

Oxford Health Plans

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Intensive Outpatient

Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. The Intensive Outpatient Program gives patients the chance to participate in a structured treatment plan part-time while they transition back to home and work or other responsibilities.

Aftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one’s body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy in Colorado offers you a platform to share your stories about drug addiction and co occurring mental health conditions. You'll receive encouragement and empathy from peers who understand your journey, fostering a sense of community and belonging.

Men and women in Colorado have access to customized individual therapy sessions for drug and alcohol addiction treatment. These sessions explore your life experiences and patterns of substance abuse. Your therapist helps you recognize harmful behaviors and thoughts that empower you to make positive changes for lasting recovery.

During family therapy sessions, family members in Colorado work with therapists to understand addiction as a disease that has affected the entire family. This approach fosters empathy and reduces blame on any one member. Promoting this collective effort helps to support the recovery process.

The main principle of cognitive behavioral therapy (CBT) in Colorado is that substance use disorders are based on faulty thinking and behavior patterns. The goal of this treatment is to help the individual learn better ways of coping with challenges, which will lead to changes in thinking and behavior.

Dialectical behavior therapy is skills based and present oriented. You'll be asked to keep a diary of emotions and related behaviors and practice the skills you've been learning between sessions. The focus of skills development is on mindfulness, distress tolerance, emotion regulation, and interpersonal effectiveness.

Eye Movement Desensitization And Reprocessing

Staff

Joanie Lewis, MA, LPC, LAC

Clinical Director & Owner

Elizabeth (Liz) Villamarin, MA, LMFT, LPC, LAC

Clinical Supervisor

Lorri Williams, LCSW, LAC, BCN, E-RYT

Licensed Clinical Social Worker

Mark Goodman, BS, CAS, RYT

Certified Addictions Specialist

Contact Information

(719) 447-0370

212 E Monument St
Colorado Springs, CO 80903

Get Help Now - 719-405-0524

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Reviews of Insight Services, PLLC

3.3/5 (34 reviews)

Google Reviews

3.3 (34 reviews)

Nicole Fiske

4 weeks ago

There are some great programs out there, but none quite like insight. If you are looking to be seen for who you are, and not just for your insurance, insight recovery is the place for you. Their client-centered mindset garuntees you won’t slip through the cracks and get lost in the grey. These people will fight for you. They’ll advocate for you. They’ll pick you up and give you the tools to fly. They’re still here for you even when they’re off the clock. I’ve seen them go to great lengths to support so many individuals recoveries. Also they make recovery fun! They give you new ways to think about yourself and the world. As clients, we all become one big family. At the start of your first day, you’ll enter the doors on your own. When you leave, you’ll be leaving as part of a community. Also they have good snacks and they feed you an awesome lunch.

3 months ago

4 months ago

Nic Paczolt

6 months ago

I can’t say enough great things about Insight Services and the amazing team of Liz, Lori, and Mark. From the moment you walk in, you’re met with professionalism, warmth, and a genuine sense of care that sets them apart. Liz is an absolute gem—her expertise and attention to detail are unmatched. She has a way of making even the most complex situations feel manageable, and her kindness and empathy shine through in every interaction. Lori is another standout. She brings such a calming presence and a wealth of knowledge to the table. Her guidance is always thoughtful, practical, and tailored to your needs. You can tell she truly cares about helping people succeed. Mark’s approach is equally impressive. He’s sharp, insightful, and incredibly effective at getting to the heart of a challenge. His ability to communicate clearly and offer actionable solutions makes such a difference. Together, this team creates an environment where you feel supported, heard, and genuinely cared for. Their combined skill, expertise, and friendliness make them a dream to work with. If you’re looking for a team that delivers results while treating you like a person—not just a client—Insight Services is the place to go! Highly recommended!

Miriam McCullough

1 year ago

Full of people who care about your health

Joe Friend

Sheyla Alva

I came to ask some questions and the front lady didn’t welcome or good customer service at all. She was making faces of disgust of seen us. If she was like that I have doubts of the professionals at this place.

HK M

2 years ago

I am absolutely shocked that therapists are able to drop their clients I have seen people digress due to irresponsible therapists at Insight. Specifically dropping clients via text, and unwilling to listen to issues or barriers that they have encountered related to attendance. Aren’t therapists there to help clients navigate these difficulties rather than reject them and abandon them? It is very sad to see clients work so hard to change and better their lives, just to be treated like trash. I work in the medical field and I have never seen such unethical and negligent behavior by a therapist. I just ask anyone reading this to ask themselves if they would appreciate being treated this way by a professional. Hopefully this will be investigated so this doesn’t affect anyone else who is attempting to address their mental health. I hope that In the future no one refers clients to Insight, and I also hope that this therapist does not remain there, because it would be a detriment to anyone else seeking help and guidance with their mental health. This will be reported in a more formal way, but I hope this reaches people before they make the mistake of using Insight.

Fallon Knight

I left a Domestic violence relationship back in March 2020. In 2022 it was suggested that I come to Insight Services for past trauma. They put in the report that I will always be a victim of Domestic violence. It's 2023 now and I have not been in any single Domestic Violence relationship. Literally not one Domestic Violence relationship. March 2023 it will be three years free of a Domestic Violence relationship. I am living proof that their documentation was fully incorrect.

R J

*edit* to be clear, at the very least, this is client abandonment, a reportable offense.*edit* I did one on one therapy for a year with therapist Sarah Parker- she was awful. Her approach to CBT was closer to gaslighting and a repeat of the verbal abuse I’m trying to heal from. She bullied me into a medication I wasn’t ready to be on- flat out told me she thinks people with BPD are too difficult and she refuses to treat them (a diagnosis I don’t have) and then dumped me because she thought I “just didn’t want to get better”. This was after I had put in hours of home work each week trying to meet her various unclear demands. I would fill out CBT sheets, and she would make eye contact while throwing them in the trash, saying they were useless because I didn’t fill out one box. (A box she hadn’t explained to me) Amongst other various abuses. She very clearly believed she was morally and intellectually superior to me, did not care about my well being, she didn’t acknowledge our incompatibility, didn’t set me up with or recommend another therapist- just dumped me and told me it was my fault. My conclusion from my further study and therapy, is that despite her many claims of being trained in various traumas and ptsd- she shows a disappointing lack of knowledge on how really any mental illness works at all, as well as an astounding lack of compassion. She treated me as if anyone with a mental illness was inferior to her. One of the things in her bio on the website is that she’s “passionate about judgement free therapy.” This could not be farther from the truth. I now believe that a lot of the traits that she was deliberately punishing in me could actually be autism. For example- I have a known anxiety around travel. Instead of empowering and helping me to find coping skills to get me through an upcoming flight, she said “if you’re so scared of travel why’d you book the flight?” and tried to convince me to not go. Her first impulse was to tell me to give up? Even though the whole point of CBT (supposedly) is to learn coping skills. Her approach is abusive and does not make sense. I would not recommend her to anyone who has experienced narcissistic abuse, ptsd, or autism. Or anyone who wants to feel empowered to live life in a healthier way! The whole experience was invalidating, infantilizing, and honestly set me back on my journey. Again, her name is Sarah Parker.

D James

Dont believe a single word these people say. They will claim to be "therapists" then they will lie and try to use something against you in court. Advise: RECORD YOUR CONVERSATIONS!!!! If they lie then you can use your recordings to bust them for felony perjury.

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