Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Martinsburg VA Medical Center

510 Butler Avenue Martinsburg, WV 25405
Claim Profile
3
Top 10 Rehab In West Virginia
1
Top 10 Rehab In Martinsburg
Martinsburg VA Medical Center WV 25405

About Martinsburg VA Medical Center

Martinsburg VA Medical Center provides substance abuse treatment and detoxification services in an outpatient and inpatient setting. Martinsburg VA Medical Center is located in Martinsburg.

Martinsburg VA Medical Center has been improving the health of the men and women who have so proudly served our nation. We consider it our privilege to serve your health care needs in any way we can, our mean goal is to be trusted and flexible partner for Veterans by having an exceptional quality in our programs.

They are committed to giving excellent quality clinical care to Veterans, both on an inpatient and outpatient basis. Each of these programs serves as national models for Veterans’ health care. Since 1944, the Martinsburg VA Medical Center has been improving the health of the men and women who have so proudly served our nation.

Facility Overview

Calendar icon 31 - 60
Avg Length of Stay in Days

Latest Reviews

F. Ternell
2 months ago on Google
5
One of the FINEST and underfunded VA s in the NATION! They ve helped me in more ways than several! Immediately and willingly! As a disabled Veteran, WOMAN! I am forever grateful! Thank you!
Bridgeen Cunnane
3 months ago on Google
5
Best Hospital l was ever in. I'm from Ireland, got bronchitis, went here and was treated quickly by beautiful angels. The kindness blew my mind. Thank You for all the hard working, Amazing staff here.
James Andrew Andy Rogers
3 months ago on Google
5
I am a veteran here for medical/mental health care. So far everyone has been outstanding towards me. I have 57 days to go. If go to H: Xll I'll amend my review.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
8.7 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients who are leaving detox or intensive inpatient care often transition into a rehab aftercare program. Outpatient treatment is among the most common rehab aftercare services, but clients often continue to receive support long after being discharged from formal treatment. Clients' long-term care plans are highly individualized and designed to evolve with the clients' changing needs. Case managers and care teams typically work with the client to design their unique care strategy.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
The primary rule in a sober living home in West Virginia is that residents stay sober. In addition to this rule, residents are encouraged to find work or attend school and must contribute to household chores and abide by a curfew. These rules encourage responsible behavior and help residents maintain a structured, sober lifestyle. The halfway house setting helps people in recovery avoid isolation, practice responsibility, and develop supportive relationships.
heart-hands iconIntervention Services
Planning a drug intervention in West Virginia is a challenging process. Often, complex family dynamics and long-term patterns of behavior are contributing to the addiction. Drug intervention programs offer intervention specialists who can help with this process. These professionals educate everyone involved about substance abuse, addiction, enabling, and recovery. They can facilitate the intervention, keeping the discussion on track and productive. They can also provide treatment options and guide the individual to the best program.
24-hour icon24-Hour Clinical Care
When you enter 24-hour clinical care in West Virginia, you gain access to a comprehensive team of professionals who are on-call to help you in your recovery. Nurses and doctors can help you through detox by managing withdrawal using medication and other clinical treatment. For psychological withdrawal and other mental health concerns, counselors are available. This on-site care is designed to meet all physical, mental, and emotional needs.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug addiction causes psychological and physical damage through repeated and uncontrollable use of substances. Drug rehab in West Virginia focuses on providing a full continuum of care, from detox to aftercare, and treatment can take place in outpatient or inpatient settings, based on your needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing in West Virginia is often used when the client's desire to change is low, their confidence is low, or they are struggling with mixed feelings about change. This technique allows them to explore the change process and feel empowered to move forward.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Jaime Areizaga-Soto

Chairman of the Board of Veterans’ Appeals

Margaret “Meg” Kabat

VA Chief of Staff

Edward J. Murray

Principal Deputy Assistant Secretary for Management & Deputy CFO

Michael D. Parrish, PhD

Chief Acquisition Officer & Principal Executive Director

James Albino

Director, Center for Minority Veterans

John Becker, MHA, LFACHE, FEHFI

Chief Facilities Strategy Officer

John E. Bell III

Executive Director, Loan Guaranty Service

Angela Billups, Ph.D.

Executive Director

Stephanie Birdwell

Executive Director, Office of Tribal Government Relations

Mary Bradford

Deputy Director, Center for Women Veterans

Michael D. Brennan, Ph.D.

Executive Director

Marilyn Brower

Deputy Executive Director, Office of Asset Enterprise Management

Valerie Mattison Brown, MS, MPA, FACHE

Chief Strategy Officer for the Veterans Health Administration (VHA)

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 235892

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2321

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (800) 817-3807
Building icon

510 Butler Avenue
Martinsburg WV, 25405

Rehab in Cities Near Martinsburg

Left arrow iconBack to WV

Reviews of Martinsburg VA Medical Center

3.79/5 (101 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
102
4
16
3
10
2
12
1
33

Reviews

3

Right place and excellent staff, the organization and the way they make me waste my time is ridiculous!

Reviewed on 3/12/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8 (100 reviews)
Jim Allen
3 weeks ago
5

Superstars. This is the best place on the planet. Doctor Owunna, Kevin in Radiology and E.R. Doctor Blevins are the greatest of all time. CPC1, radiology, audiology, sleep apnea, physical /occupational therapy, and all others are the best. Everyone here (including security and desk clerks at entrance) make you feel good and treat you like you are very important and they are very kind to you. Thanks everyone.

Dimas Rodriguez
1 month ago
2

Going with a rare two star, I called around and asked dental if they could help me out with a small emergency (gluing my permanent retainer back on). I realise that not everyone is eligible for dental, but I do have a rating for other conditions. They were nice and transferred me to to eligibility where a lady proceeded to literally just give me the response "no" with no follow up or anything...Its not to big of concern to me if they cant help or if Im not eligible..Ill figure it out somehow by going somewhere else. But just saying "no" literally just no....is not a helpful or appropriate response as a healthcare professional, whoever you were, I hope you either get better at your job....or lose it.

F. Ternell
2 months ago
5

One of the FINEST and underfunded VA’s in the NATION! They’ve helped me in more ways than several! Immediately and willingly! As a disabled Veteran, WOMAN! I am forever grateful! Thank you!

Ozzy
2 months ago
5

Kailey Ossanna
3 months ago
5

Bridgeen Cunnane
3 months ago
5

Best Hospital l was ever in. I'm from Ireland, got bronchitis, went here and was treated quickly by beautiful angels. The kindness blew my mind. 💖💕💖 Thank You for all the hard working, Amazing staff here. 💖💕💖

James Andrew “Andy” Rogers
3 months ago
5

I am a veteran here for medical/mental health care. So far everyone has been outstanding towards me. I have 57 days to go. If go to H:⁠‑⁠Xll I'll amend my review.

joseph dunham
4 months ago
5

Where else can you go and get free healthcare, Where almost everyone is helpful and majority of healthcare needs are offered?

Kessa J.
4 months ago
5

E.K. Amaro Lott
4 months ago
3

Clean facility, helpful and respectful staff, but scheduling for specialist care (like MRI) is a very long wait. I don't know if they need to increase the size and/or staff of the hospital, but for the area it serves it takes a long time to get things like an MRI scheduled. They could add staff and run it in the evening as well, since veterans are coming from all around the area to get care. PS: They need to add a hospital in Frederick, MD, since many of us are far from both Martinsburg and Washington DC VA. Especially if you have an emergency.

Laurance Orr
4 months ago
1

I truly have no idea how anyone can rate this place a 5 star. Veterans listen to me, if this is your only option for care, please go online, find your county congressional representative, and go to their site and file a congressional inquiry. They will not tell you that you can do this. You can file one on any federal business ie VA. The congress representative will directly email the VA. I filed 4 in 2024 to get my husband help. Do not hesitate to file that congressional inquiry! Legal aid now also helps veterans fight the VA

David Ardinger
4 months ago
1

I have so many issues with this place idk where to start and not nearly enough room to type everything. First off it took months to be assigned a doctor of any kind. Once I was assigned a doctor she spoke such broken English I wasn't able to communicate with her. Currently I no longer get to see a doctor in person. This has been a fiver year long process btw. I have finally gotten an eye appointment this month after 5 years of trying. My doctor doesn't even bother to deal with my medication he has pawned that off on some intern or something idk. They outright refuse to see me in dental so I have to beg every 6 months for a referral. I am honestly surprised anyone survives "care" at this place it's beyond reprehensible!!

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Martinsburg VA Medical Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Prestera Health Services- Pinecrest
Huntington, WV (304) 525-7851

Prestera Health Services- Pinecrest

Prestera Center - Route 60 East offers access to a complete system of care f... read more.
Valley HealthCare System
Grafton, WV (304) 265-3947

Valley HealthCare System

Valley HealthCare System offers outpatient treatment for individuals with Me... read more.
Valley HealthCare System
Fairmont, WV (304) 363-1116

Valley HealthCare System

Valley Health Care System - Leonard Avenue offers outpatient treatment for ... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline