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Katy VA Clinic

750 Westgreen Blvd Katy, TX 77450
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Michael E. DeBakey VA Medical Center Katy VA Clinic TX 77450

About Katy VA Clinic

Through outpatient treatment, they address addiction, depression, trauma, PTSD, and other mental health issues. Outpatient treatment includes counseling and peer support. Being treated at this VA clinic, you can expect to engage in consultation, evaluation, and group therapy sessions. Other components of treatment will be case management, 12 step meetings, cognitive behavioral therapy, and contingency management.

This facility offers specialized treatment for women, including military sexual trauma and women’s mental health. These programs include individual and group therapy. Toxic exposure screening includes a screening to identify toxins that you may have come in contact with during your military service.

Former clients say that the service they received was incredible and professional. Other clients say they were disappointed in the service and the administration of the facility.

Facility Overview

Bed icon 500
Number of Available Beds

Latest Reviews

Richard Graves
2 weeks ago on Google
4
This is my first time visiting this VA clinic, I am transferring from McAllen VA. I didn't have to wait very long at reception and the representatives were polite, helpful and respectful. I required an appointment and I was told it might take a week to schedule. The very next day I was called to schedule so no issues on that. I am currently in the waiting room for a walk in as I can not wait for three weeks to address an ear infection. So far this facility does not reflect all the negative reviews that I read on the website. If this changes I will revisit this review. I will say though. Parking was great, lots of handicap spaces.
Keisha Smith
2 weeks ago on Google
1
I understand that the VA Katy call center is busy, but I’ve had a frustrating experience trying to get information about an appointment. I’ve called multiple times, been hung up on twice, and often when someone does answer, I’m immediately placed back on hold. The app likely doesn’t show detailed appointment information due to HIPAA, so calling seemed like my only option. Unfortunately, after a 30-minute wait and being put on hold three separate times during the same call, I still wasn’t able to get the help I needed. I asked the representative to repeat herself because I couldn’t understand her, but the communication remained unclear. Ultimately, I missed my appointment slot due to these delays, which was incredibly disappointing. I hope improvements can be made to better support veterans who are just trying to access their care.
Wendy Ramos
1 month ago on Google
1
Can the clinic confirm if they employ staff who merely process applications without adequate knowledge? It's concerning when staff members struggle with basic terminology, such as understanding what "optical" refers to. Additionally, the third-floor receptionists display inadequate people skills, which deteriorate further when challenged about their behavior. This lack of professionalism may be a contributing factor to the clinic's subpar reviews.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.4 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

aftercare iconAftercare Support

Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Francisco Vazquez, MBA

Medical Center Director

Lindsey Crain, MHA, FACHE

Deputy Medical Center Director

Charlie Lan, D.O.

Chief of Staff

Julianna Cotton, DNP, RN, NE-BC

Acting Associate Director Patient Care Services

Jeremiah Jackson, MPH, FACHE

Acting Associate Director

Brent Kratky

CEO

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 4510

Contact Information

Building icon

750 Westgreen Blvd
Katy, TX 77450

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Anna Spooner

Rehab in Cities Near Katy

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Reviews of Katy VA Clinic

2.6/5 (167 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (167 reviews)
Richard Graves
2 weeks ago
4

This is my first time visiting this VA clinic, I am transferring from McAllen VA. I didn't have to wait very long at reception and the representatives were polite, helpful and respectful. I required an appointment and I was told it might take a week to schedule. The very next day I was called to schedule so no issues on that. I am currently in the waiting room for a walk in as I can not wait for three weeks to address an ear infection. So far this facility does not reflect all the negative reviews that I read on the website. If this changes I will revisit this review. I will say though. Parking was great, lots of handicap spaces.

Keisha Smith
2 weeks ago
1

I understand that the VA Katy call center is busy, but I’ve had a frustrating experience trying to get information about an appointment. I’ve called multiple times, been hung up on twice, and often when someone does answer, I’m immediately placed back on hold. The app likely doesn’t show detailed appointment information due to HIPAA, so calling seemed like my only option. Unfortunately, after a 30-minute wait and being put on hold three separate times during the same call, I still wasn’t able to get the help I needed. I asked the representative to repeat herself because I couldn’t understand her, but the communication remained unclear. Ultimately, I missed my appointment slot due to these delays, which was incredibly disappointing. I hope improvements can be made to better support veterans who are just trying to access their care.

Wendy Ramos
1 month ago
1

Can the clinic confirm if they employ staff who merely process applications without adequate knowledge? It's concerning when staff members struggle with basic terminology, such as understanding what "optical" refers to. Additionally, the third-floor receptionists display inadequate people skills, which deteriorate further when challenged about their behavior. This lack of professionalism may be a contributing factor to the clinic's subpar reviews.

Joseph Halpin
1 month ago
5

It is getting much better. From the front desk to doctors. Wish they could do more different test and different doctors. I hate going to the Houston va hospital for any reason.

Eric
1 month ago
5

Typical va waiting times, but they addressed all my concerns and answered all my questions. It's better than the va I used to go to in my previous city i lived in.

Daniel Rosales
1 month ago
1

Been getting service from the VA for 20 plus years and this one is by far the worst. It’s unfortunate because there are some good people here and some good nurses, but overall it’s terrible. Worst Doctor EVER. Did not submit any referrals, did not seem to care at all, completely uninterested, did not provide any information on medications, I can go on and on. Appointments take months and months to get.

Tony gonzales
2 months ago
1

Worst VA I’ve ever been to

M D
2 months ago
1

John Wright
3 months ago
3

Called at 4:00 PM. Every time I selected 0 to speak to clinic staff the call would immediately disconnect. After more than half dozen tries I gave up!

TrueBeautybyDee PLLC
3 months ago
1

Very Rude to the veterans

Ted Loney
4 months ago
5

Great staff helping me thru difficult processes. 5star not enough for CNP Mrs. Jessie, Dr Degazon, brief chats with other vets due to quick vet care.

Scoutabout
4 months ago
1

Absolute worst VA clinic in the US. Takes years to get appointments just to have them cancel without notification. The rules change with every visit. The rudest people in Houston work here. It must be a requirement.

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