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Newport Academy – Pleasanton

920 Happy Valley Rd
Pleasanton, CA 94566
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The facilities at Newport Academy Pleasanton in Pleasanton, CA 1

About Newport Academy – Pleasanton

Newport Academy in Northern California is located in Pleasanton, California. They are a residential treatment center for teens. Teens must be between the ages of 12-18 years old. Insurance is accepted. They treat teens with mental health conditions and co-occurring substance abuse and tech addiction.

Individual treatment plans are provided. The treatment plans incorporate therapy and counseling services. Parents participate in family therapy and parent support groups. There is an academic component so that teens may still receive an education while receiving treatment. They do provide experimental activities. Those activities include yoga, music therapy, creative expression and adventure therapy. Teens are treated according to their gender identity.

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Latest Reviews

Evan Fredette
2 months ago on Google
5
i dont know if this will be seen by anyone working there (hopefully osiris is). my names evan fredette and i went to the newport academy Pleasanton location 4+ years back and had my contact info changed. im just posting this so hopefully whoever runs this can forward this to osiris or whoever is running the house now, because i would love to come see the house an everyone again :) very positive experience, very good energy and very good people.
Response from the owner1 week ago
Thank you for reaching out, Evan! We're glad to hear that you had a positive experience at Newport Academy in Pleasanton and that you want to reconnect with Osiris and the team. Your kind words about your experience mean a lot, and we hope you get the chance to visit and catch up with everyone!
Ale Romero
2 months ago on Google
5
I came hear a few years ago and I owe a personal apology to the staff and manager here. I forgot his name now but I hope he still works here. I was very confused and angry when I got there. I felt like I was being punished, for not doing enough to stay safe, for not being able to handle my shame and trauma, for telling the truth to my therapist and for her making me go to a residentiali. The first place because of that. I felt like all my privileges were being taken away, unfairly. I convinced my mom to take me out of there, but the truth is, I really did need the help there. I went to more residentials after that and I noticed that this one had the best resources for me. I lost the opportunity to get better once I left. The staff were wonderful and understanding even when I was being, in my own words, honestly annoying. I hope they remember me, I hope they see this and know that they're doing amazing work, I hope you know I'm sorry. I am a lot better now, after 2 years of going in and out of therapy, in patient and out, and life or death situations. Things could've been different if I stayed. Still im grateful for coming here in the first place. Thank you.
Response from the owner1 week ago
Thank you for sharing your heartfelt reflections with us. We appreciate your honesty about your experience at Newport Healthcare and are glad to hear that our staff made a positive impact during your stay. Recovery can be a challenging journey, and it’s wonderful to know that you’ve continued to make progress. Your story is a testament to your strength, and we wish you all the best as you continue on your path to healing.
A M T
6 months ago on Google
1
My daughter was transferred here from Sac location Emily is not a good communicator she made my daughter feel unwelcome and problematic (yes they are kids that need help). They are understaffed and inconsiderate of families impacted by their children needing help. Emily called 8 different times ‘’making sure I would pick up my child’ (those words she used) mind you we live in the Bay Area where traffic is unpredictable she was insinuating we would abandon our child and she ‘had to make sure she was getting picked up’. Emily her tone and demeanor is not fit for a facility aiding family and children. They also had a therapist who wasn’t even at the site and with a heavy accent I could barely comprehend what she was saying over the phone who would she help aid healing. They knew they were gonna discharge my child but they waited to get fully paid by the insurance company. Whoever is in charge of these places including Muir Woods really need to spend money on staffing these facilities right. You guys are suppose to help with healing not cause more distraction because you’re understaffed smh
Response from the owner1 week ago
Thank you for having the courage to provide your feedback. We are unable to respond to any of your comments here due to patient privacy laws, but would like to learn more about your concerns and experience. Please contact us at myexperience@newportacademy.com to continue this conversation offline so that we may more fully and directly address this. Thank you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Newport Academy – Pleasanton works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Clients receiving treatment at an outpatient rehab typically do not require hospitalization or intensive supervision and support. Outpatient addiction counseling and recovery education are often offered during the morning, evening, night, and weekend, allowing clients to tailor treatment to their own schedule. Partial hospitalization (PHP) and intensive outpatient (IOP) programs are the most time-intensive and are designed for clients who are at an increased relapse risk and/or who need more robust therapeutic support.

Inpatient rehab provides intensive treatment for clients exiting detox, those in early recovery, and those at an elevated risk of relapse. Unlike outpatient drug rehab, clients receiving inpatient care reside at the facility for the duration of the program. The length of stay may range from two weeks to 18 months or more, depending on the client's needs and the program's design. Inpatient treatment typically involves extensive addiction education and recovery-focused life skills training.

Intensive outpatient programs (IOP) support a client's sustained sobriety as they exit detox or step down from an inpatient program. IOPs are also designed for clients who are at an elevated risk of relapse. Intensive outpatient treatment typically requires clients to engage in a minimum of nine hours of therapy per week, but clients may receive up to 20 therapeutic hours weekly. IOP treatment modalities often combine psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).

Commonly known as "day treatment," a partial hospitalization program (PHP) is an intensive form of outpatient treatment where clients meet during the day and return home in the evening. PHP treatment doesn't require 24-hour care and often serves as an alternative to inpatient hospitalization or a step-down after a residential program. With PHP treatment, you can receive daily support for 6 to 8 hours which includes evidence-based therapies and medication management. The cost of PHP treatment typically varies but averages 90 days.

Treatments

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

California's mental health and substance abuse rehabs provide dual-diagnosis treatment options for individuals looking to address co-occurring disorders. These programs are usually offered on either an inpatient or outpatient basis. You can usually expect a mental health assessment and personalized treatment plan, evidence-based therapies, like cognitive-behavioral therapy (CBT), experiential therapies like equine therapy, skills groups, and counseling to simultaneously address both mental health and substance abuse and drastically increase your chances of long-term sobriety.

Programs

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive behavioral therapy in California is a method that therapists often use for the effective treatment of substance use disorders. It is based on the principle that substance abuse stems from unhelpful ways of thinking and patterns of behavior, which can be changed by helping the individual learn better ways of coping.

While participating in dialectical behavior therapy in California, you'll focus on four key areas of skill development: mindfulness, interpersonal effectiveness, emotion regulation, and distress tolerance. Treatment includes weekly individual and group sessions.

During group therapy, men and women learn to express their emotions openly in a non judgmental setting. This helps you process your feelings and reduces feelings of social isolation that are often associated with addiction.

Individual therapy for drug addiction includes a customized treatment plan that considers your history and life circumstances. During your therapy sessions, the therapist helps you uncover underlying issues and triggers for addictive behavior that support a holistic approach to recovery.

eye-movement iconEye Movement Desensitization And Reprocessing

Staff & Accreditations

Staff

Joe Procopio

Chief Executive Officer

Barbara Nosal, PhD, LMFT, LADC

Chief Clinical Officer

Jameson Norton, MBA, FACHE

Chief Operating Officer

Jay Campbell

Chief Growth Officer

Blake Kinsey

Vice President of Admissions

Mandy Dageford, MSN, RN-BC, FACHE

Chief Nursing Officer

Joe Vaccaro, PsyD

Regional Executive Director

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

LegitScript has reviewed Newport Academy – Pleasanton as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes

Contact Information

Building icon

920 Happy Valley Rd
Pleasanton, CA 94566

Explore Other Centers Near Pleasanton

Reviews of Newport Academy – Pleasanton

2.56/5 (18 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5555555555556 (18 reviews)
Evan Fredette
2 months ago
5

i dont know if this will be seen by anyone working there (hopefully osiris is). my names evan fredette and i went to the newport academy Pleasanton location 4+ years back and had my contact info changed. im just posting this so hopefully whoever runs this can forward this to osiris or whoever is running the house now, because i would love to come see the house an everyone again :) very positive experience, very good energy and very good people.

Response from the owner
Thank you for reaching out, Evan! We're glad to hear that you had a positive experience at Newport Academy in Pleasanton and that you want to reconnect with Osiris and the team. Your kind words about your experience mean a lot, and we hope you get the chance to visit and catch up with everyone!
Ale Romero
2 months ago
5

I came hear a few years ago and I owe a personal apology to the staff and manager here. I forgot his name now but I hope he still works here. I was very confused and angry when I got there. I felt like I was being punished, for not doing enough to stay safe, for not being able to handle my shame and trauma, for telling the truth to my therapist and for her making me go to a residentiali. The first place because of that. I felt like all my privileges were being taken away, unfairly. I convinced my mom to take me out of there, but the truth is, I really did need the help there. I went to more residentials after that and I noticed that this one had the best resources for me. I lost the opportunity to get better once I left. The staff were wonderful and understanding even when I was being, in my own words, honestly annoying. I hope they remember me, I hope they see this and know that they're doing amazing work, I hope you know I'm sorry. I am a lot better now, after 2 years of going in and out of therapy, in patient and out, and life or death situations. Things could've been different if I stayed. Still im grateful for coming here in the first place. Thank you.

Response from the owner
Thank you for sharing your heartfelt reflections with us. We appreciate your honesty about your experience at Newport Healthcare and are glad to hear that our staff made a positive impact during your stay. Recovery can be a challenging journey, and it’s wonderful to know that you’ve continued to make progress. Your story is a testament to your strength, and we wish you all the best as you continue on your path to healing.
Maddie
5 months ago
1

A M T
6 months ago
1

My daughter was transferred here from Sac location Emily is not a good communicator she made my daughter feel unwelcome and problematic (yes they are kids that need help). They are understaffed and inconsiderate of families impacted by their children needing help. Emily called 8 different times ‘’making sure I would pick up my child’ (those words she used) mind you we live in the Bay Area where traffic is unpredictable she was insinuating we would abandon our child and she ‘had to make sure she was getting picked up’. Emily her tone and demeanor is not fit for a facility aiding family and children. They also had a therapist who wasn’t even at the site and with a heavy accent I could barely comprehend what she was saying over the phone who would she help aid healing. They knew they were gonna discharge my child but they waited to get fully paid by the insurance company. Whoever is in charge of these places including Muir Woods really need to spend money on staffing these facilities right. You guys are suppose to help with healing not cause more distraction because you’re understaffed smh

Response from the owner
Thank you for having the courage to provide your feedback. We are unable to respond to any of your comments here due to patient privacy laws, but would like to learn more about your concerns and experience. Please contact us at myexperience@newportacademy.com to continue this conversation offline so that we may more fully and directly address this. Thank you.
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