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OakBend Medical Center – Jackson Street Hospital Campus

1705 Jackson St Richmond, TX 77469
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Top 10 Rehab In Richmond
Oakbend Medical Center TX 77469

About OakBend Medical Center – Jackson Street Hospital Campus

Oakbend Medical Center is a private hospital with a behavioral health rehabilitation program in Richmond, Texas. In addition to their mental health support program, they provide a wide range of primary and emergency care services. Their behavioral health program serves senior clients.

The senior behavioral health program is hospital based, so clients can get additional care as needed for other health concerns. Family involvement is a significant component of treatment. Services offered include:

Residential programs are designed for clients who need a high level of care. Clients live at the facility during the course of the program and have their basic needs met by staff. Clients in this program are monitored by staff 24 hours a day to ensure their safety.

The core of treatment is therapy. A typical day in inpatient treatment follows a schedule of recovery and education activities. Family members are strongly encouraged to participate in these activities.

The goal of this program is to treat a client’s symptoms and to provide education and skills to help them cope in a healthy way. The senior program is also designed to help clients maintain their independence.

Residential care at this facility also provides family support programs. Often, family members experience increased stress when a loved one undergoes treatment. Support ensures they are informed and involved in the process.

Facility Overview

Bed icon 80
Number of Available Beds

Latest Reviews

Harry J. Dennis
1 month ago on Google
5
Had 2 cat scans on different days and both went well. Technician was very professional but easy to talk to
Response from the owner1 month ago
Thanks for the positive feedback!
Devin Miracco
1 month ago on Google
1
Horrible experience, rude and disrespectful staff. Also hospital doesn't fulfill their obligation to inform the patient getting a procedure of their policies. Do not recommend and I will never get anything done at any oakbend hospitals ever again.
Response from the owner1 month ago
We are sorry that your experience was so frustrating. Please contact us at 281-341-3000 so we can help you further.
Ashley Burns
1 month ago on Google
5
I had a scheduled procedure performed at Oakbend Medical Center. The entire staff was professional, friendly, thorough, and just all-around wonderful. The facility was clean and they ensured I was comfortable and had everything I needed before, during, and after the procedure. I was even healing from a recent foot surgery that required I have a screw put in. They were very mindful of my foot and pain during the procedure. The next business day after the procedure, I received a call to check up on how I was feeling and whatnot. I was very impressed with the staff, cleanliness, follow-up, and overall standards of Oakbend Medical Center and would definitely recommend them for other scheduled medical procedures. No issues with anesthesia, the nurses, the doc, or anyone. Everyone and everything was fantastic!
Response from the owner1 month ago
Thank you for taking the time to share your positive experience at OakBend! We are thrilled to hear that you had a great experience with us. <br><br>We would be honored to share your story on our online platforms and highlight your experience. If you're interested, please reach out to marketing@obmc.org. <br><br>Once again, thank you for choosing OakBend. We look forward to hearing from you!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.5 / 10

Location

Accepted Insurance

OakBend Medical Center – Jackson Street Hospital Campus works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Intensive outpatient programs offer high-level care for clients as an increased risk of relapse, including those in early recovery, those with a strong history of relapse, and those experiencing a crisis. Intensive outpatient treatment typically requires clients to engage in nine to 20 hours of care weekly, with treatment modalities that combine psychotherapy and recovery education, and holistic therapies, such as acupuncture and animal therapy. Medication assisted treatment (MAT) is also common in alcohol and/or opioid recovery.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Alcoholism occurs when a person becomes physically and psychologically dependent on alcohol. Attending a professional alcohol rehab in Texas can provide customized intervention methods to address the physical, mental, and relational challenges of addiction.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

opium iconOpioid Addiction

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image

Seniors Program

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Treatment that takes a dialectical behavior therapy approach focuses on four strategies. Distress tolerance will help you accept and tolerate intense emotions. Emotional regulation will teach you to manage those emotions. Mindfulness will keep you in the present moment instead of regret or worry. Interpersonal effectiveness will teach you to manage your relationships.

Staff & Accreditations

Staff

Joe Freudenberger

CEO

Edjola Xhaferi

VP & CFO

Rhonda Mayfield

VP & Chief Nursing Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

1705 Jackson St
Richmond TX, 77469

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Reviews of OakBend Medical Center – Jackson Street Hospital Campus

4.3/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.3 (100 reviews)
Harry J. Dennis
1 month ago
5

Had 2 cat scans on different days and both went well. Technician was very professional but easy to talk to

Response from the ownerInvalid relative date format:
Thanks for the positive feedback!
Devin Miracco
1 month ago
1

Horrible experience, rude and disrespectful staff. Also hospital doesn't fulfill their obligation to inform the patient getting a procedure of their policies. Do not recommend and I will never get anything done at any oakbend hospitals ever again.

Response from the ownerInvalid relative date format:
We are sorry that your experience was so frustrating. Please contact us at 281-341-3000 so we can help you further.
Ashley Burns
1 month ago
5

I had a scheduled procedure performed at Oakbend Medical Center. The entire staff was professional, friendly, thorough, and just all-around wonderful. The facility was clean and they ensured I was comfortable and had everything I needed before, during, and after the procedure. I was even healing from a recent foot surgery that required I have a screw put in. They were very mindful of my foot and pain during the procedure. The next business day after the procedure, I received a call to check up on how I was feeling and whatnot. I was very impressed with the staff, cleanliness, follow-up, and overall standards of Oakbend Medical Center and would definitely recommend them for other scheduled medical procedures. No issues with anesthesia, the nurses, the doc, or anyone. Everyone and everything was fantastic!

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your positive experience at OakBend! We are thrilled to hear that you had a great experience with us. <br><br>We would be honored to share your story on our online platforms and highlight your experience. If you're interested, please reach out to marketing@obmc.org. <br><br>Once again, thank you for choosing OakBend. We look forward to hearing from you!
Chuck Howell
1 month ago
5

Staff were excellent!!!! The doctors and nurses took great care of me. Thank you for the excellent care, I'm sure that was the reason I was able to go home so quickly.

Response from the ownerInvalid relative date format:
Thank you for the review!
Ms. S
1 month ago
5

The staff and health professionals were attentive, organized, respectful and caring. I’ve chosen OakBend for all my medical services due to their commitment to providing

Response from the ownerInvalid relative date format:
Thank you for taking the time to leave us a review!
Deborah Litchfield
1 month ago
5

Would not trade my stay at Oakbend for anything even though I was very ill the staff treated me like a queen 👑 litterly wonderful hospital and wonderful people 🙏♥️ with my deepest regards Ms Deborah Litchfield

Response from the ownerInvalid relative date format:
Thanks for the great review!
Jasmine Ferguson
2 months ago
1

I really dont want to give 1 star…I went to this hospital on 5/7 I knew I was pregnant but something was very off consistent pain on the left side. I was diagnosed with “threatening a miscarriage” at 7 wks due to the fetus not having a heart beat nor a fetal pole & irregular gestational sac.I was also told that I had a Cyst on my left side that was a bit larger that was causing the pain also one on the right side. I was advised that my HCG levels were at 16-18k and to come back in 48hrs to see if it doubled if so as the placenta grows it would absorb the cyst. Now if my levels go down then I’ve miscarried and everything should flush/pass out. I dealt with the pain being that my policy doesn’t kick in until 6/1 and I was ASSURED THIS WASNT an ectopic pregnancy I didn’t want to run up emergency room medical bills! Well 2wks later I fainted at wrk in excruciating pain rushed to Sugarland Methodist (Thank God)Only to find out this was indeed ECTOPIC PREGNANCY! Looking over my paper work I noticed US transvaginal when they only did pelvic ultrasound. I really don’t understand how I was misdiagnosed I literally went there with the complaint of ectopic I knew something was off and the Doctor stated Verbatim the sac was in the right place and the pain I was experiencing was from the cyst I am new to the Rosenberg area this was the closest hospital but they literally put my life on the line.

Response from the ownerInvalid relative date format:
Thank you for taking the time to leave a review. We strive to provide the best care possible to all our patients. We value your feedback and would like to address your concerns directly. Please contact us at 281-341-3000.
Shelbs_Draws
2 months ago
1

Had bloodwork done here, thought it went well despite the very rude receptionist who looks like she doesn’t even want to be there nor deal with anyone. But back on topic, got the bloodwork done and had a follow up with my personal doctor. Different establishment. Talked to her and found out that this place never even sent my results. I thought they’d at least do that considering they didn’t send me any email or confirmation of any kind that said it was at least pending. But no, no records. No results sent. They said that I wasn’t even in the system, when i literally went in person and checked myself in on their little tablet there. Dirty tablet by the way. So if you’re looking to get bloodwork done I suggest going somewhere else unless you like having your time wasted. Ps, what did they even do with my blood? Is it in some freezer, or thrown away?

Response from the ownerInvalid relative date format:
Thank you for taking the time to leave a review. We strive to provide the best care possible to all our patients. We value your feedback and would like to address your concerns directly. Please contact us at 281-341-3000.
Ana Martin
2 months ago
1

Nurses getting the right medication very slow like they have no idea what're doing

Response from the ownerInvalid relative date format:
We apologize that your experience was less than satisfactory. Please call at 281-341-3000 and let us know what we can do for you.
Mimoza Luca
3 months ago
5

I have a great service start from front desk and radiology department, very professional and great customer service,

Response from the ownerInvalid relative date format:
We value your feedback and want to thank you for taking the time to share it.
Kevin Aceituno
3 months ago
5

Very nice staff, very receptive to how much i talk when getting worked on Ms. Lesley was amazing. Thanks for stitching up my hand

Response from the ownerInvalid relative date format:
We’re so glad you had a great experience!
Tony Mendoza
3 months ago
1

Don’t come here for anything ostomy / ileostomy related. They don’t have staffing for it and they will let you sit in your own excrement for hours at a time.

Response from the ownerInvalid relative date format:
Thank you for taking the time to leave a review. We strive to provide the best care possible to all our patients. We value your feedback and would like to address your concerns directly. Please contact us at 281-341-3000.
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