800-784-1361
This place is great, patient care should be more faster so as not to waste so much time.
About Diversus Health Lighthouse Walk-in Crisis Center
Whether a person is struggling with substance abuse, suicidal thoughts or tendencies, hallucinations, paranoid, or they’ve recently been exposed to trauma, Diversus Health has several program offerings available. I also love that Diversus offers virtual options, a crisis hotline, and texting options for those who are more rural and would have a hard time accessing any of the in-person options currently offered by Diversus.
Plus, Diversus says that they work with all insurances, whether you’re a new or an existing member. But, if you don’t have health insurance, Diversus still offers programs and support for you. Some of the insurance options Diversus accepts are Aetna, Medicaid, Blue Cross Blue Shield, Cigna and more.
One of the things I appreciated the most about what Diversus Health officers is their holistic approach. As someone who has struggled greatly with mental health conditions in the past, I know all too well how many doctors might seem to rely heavily on sending prescription meds to you as their main mode of treatment. But, that doesn’t seem to be the case with Diversus Health.
They offer so many different programs and resources for anyone who walks in their doors, it’s clear that they don’t just focus on the immediate crisis a person is having. By everything they offer, one of the biggest goals it seems that Diversus Health has is providing long-term support and success.
Fact checked and written by:
Alizabeth Swain
Edited by:
Peter Lee, PhD
Latest Reviews
Do not come here if you want real help. You are given the cookie cutter old 90s ideology of how mental health should be. Literally everyone is treated the exact same and everybody stays in their rooms because they aren't getting the help they need
if i could rate this place 0 stars i would. all these other reviews of one or two stars are 100% accurate. i never write reviews but this place deserves it. i had the worst panic attack of my life, went to the er thinking something was wrong with, realized it was just anxiety so i went to the only place i know to get immediate support. i have been here once before and it was the same, horrible experience. you walk in, they make you fill out heaps of paperwork. no compassion at all. just stone cold, expressionless. just like how the facility is. there is absolutely no decorations on the walls, the rooms are bare and sterile. the place is extremely ghetto and cold. then when you finally fill out the stack of paper work, a creepy old man will come out and ask you questions. “have you took any drugs or alcohol? do you want to hurt yourself?” then he will disappear again and leave you out there in shambles. when he finally comes back, he will tell you to follow him through a metal detector, take your phone and everything else you have on you and expect you to go sit in a bare room, with two chairs. nothing else. me personally i am 17 years old and female and i felt extremely uncomfortable sitting in a room with a man who has already made it known to me that he might not have the best intentions. i didn’t even go in the room, i turned around, grabbed my stuff and left. last time i was there though, the lady brought me into the room and made me sit there. no phone, nothing to do, in silence. i don’t know how long i was in there alone, but when she finally came back she just disregarded everything i told her and threatened multiple times to put me in a locked down facility. after everything was said and done she sent me on my way with a coloring book and colored pencils. WORST EXPERIENCE EVER. DO NOT GO HERE IF YOU WANT EMPATHETIC AND COMPASSIONATE PEOPLE TO TALK YOU DOWN FROM CRISIS. they have gotten multiple reviews have have done NOTHING to fix it.
Response from the owner1 week ago
Thank you for sharing your review. Please consider reaching out to 719-572-6100 so we can work with you to address your concerns.
I've been in crisis twice this year. Both times, I could not ask for better help. Lauren saw the real me and what I truly needed. She didn't waste time working on getting me to the resources to put me on the road to recovery. Because, I didn't follow through with her same enthusiasm, I got to meet Adam. I'd like to thank God for him too. He also saw ME, knew exactly what I really needed to hear. These people are literally out here saving lives. Every person in the building I met showed me compassion, understanding and helped me plan a better future for myself. I wouldn't be here without their help. Thank you for being a true Light House.
Response from the owner1 week ago
Thank you for sharing your review! It is our goal for everyone who walks through our doors to feel welcomed and to receive quality care. 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
6.4 / 10
Gallery
Other Forms of Payment
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Detox can be dangerous if not properly supervised, making 24-hour clinical care in Colorado an essential tool in the recovery process. The constant monitoring by medical professionals helps individuals through critical stages of recovery. Medical professionals and addiction specialists are available 24/7 to provide medications that ease withdrawal symptoms and to treat any other issues that arise.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Professional services are often necessary to recover from addiction. Drug rehab in Colorado provides the expert services needed to address the complex issues of addiction and help individuals start their recovery journey.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Staff & Accreditations
Staff
Adam Roberts
President & CEO
Kevin Light
COO
Cathy Michopoulos, MBA
Chief Administrative Officer
Scott Martin, MBA
CIO
Fred Michel, MD
Chief Medical Officer
Katie Blickenderfer, MSW, LCSW
Chief Clinical Officer
Gene Contreras, BSBA
VP of Accounting & Finance
Rebecca McCay, DNP, MSN, RN
VP of Nursing
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
115 South Parkside
Colorado Springs, CO 80910
Get Help Now - 719-405-0524
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