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Diversus Health Lighthouse Walk-in Crisis Center

115 South Parkside
Colorado Springs, CO 80910
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The facilities at Diversus Health Lighthouse Walk-in Crisis Center in Colorado Springs, CO 1

About Diversus Health Lighthouse Walk-in Crisis Center

Whether a person is struggling with substance abuse, suicidal thoughts or tendencies, hallucinations, paranoid, or they’ve recently been exposed to trauma, Diversus Health has several program offerings available. I also love that Diversus offers virtual options, a crisis hotline, and texting options for those who are more rural and would have a hard time accessing any of the in-person options currently offered by Diversus.

Plus, Diversus says that they work with all insurances, whether you’re a new or an existing member. But, if you don’t have health insurance, Diversus still offers programs and support for you. Some of the insurance options Diversus accepts are Aetna, Medicaid, Blue Cross Blue Shield, Cigna and more.

One of the things I appreciated the most about what Diversus Health officers is their holistic approach. As someone who has struggled greatly with mental health conditions in the past, I know all too well how many doctors might seem to rely heavily on sending prescription meds to you as their main mode of treatment. But, that doesn’t seem to be the case with Diversus Health.

They offer so many different programs and resources for anyone who walks in their doors, it’s clear that they don’t just focus on the immediate crisis a person is having. By everything they offer, one of the biggest goals it seems that Diversus Health has is providing long-term support and success.

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Fact checked and written by:
Alizabeth Swain
Edited by:
Peter Lee, PhD

Latest Reviews

Robyn Christine
3 weeks ago on Google
3
I have been to the Lighthouse on many occasions and twice on the ATU. For the most part, I have had a good experience. However, I have had times in the walk in center that the workers were pretty dismissive of my issues. Including one time when I opened up about being abused, the worker put the blame on me. The ATU unit for the most part was okay. They are pretty relaxed on what you can bring in. During my most recent stay, I was breastfeeding and they were very accommodating with pumping. The main doctor who is there during the week was very helpful and supportive. Unfortunately the weekends tend to be less organized. During my first day, the weekend doctor kicked me out before I was ready, and during a bad snowstorm (thankfully I had my car there so I didn’t have to worry about finding transportation). The second time I was there, the weekend doctor was nice enough but did not seem knowledgeable. The staff for the most part are nice, but there is very little structure. It is fine for a couple days and if you need to decompress. But if you want to grow in treatment, Cedar Springs and Peak View are better options.
Allison Donahue
1 month ago on Google
1
Took 2 hours for them to say they wont help because my family member has a portable O2 machine...
Response from the owner1 week ago
Thank you for sharing your review. Please consider reaching out to 719-572-6100 so we can work with you to address your concerns.
Gemini Burns
1 month ago on Google
5
A family member was in this place and he was treated fairly. It is a secured facility and staff were friendly and easy to approach.
Response from the owner1 week ago
Thank you for sharing your review! It is our goal for everyone who walks through our doors to receive quality and competent care.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.4 / 10

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Detox can be dangerous if not properly supervised, making 24-hour clinical care in Colorado an essential tool in the recovery process. The constant monitoring by medical professionals helps individuals through critical stages of recovery. Medical professionals and addiction specialists are available 24/7 to provide medications that ease withdrawal symptoms and to treat any other issues that arise.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Professional services are often necessary to recover from addiction. Drug rehab in Colorado provides the expert services needed to address the complex issues of addiction and help individuals start their recovery journey.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff & Accreditations

Staff

Adam Roberts

President & CEO

Kevin Light

COO

Cathy Michopoulos, MBA

Chief Administrative Officer

Scott Martin, MBA

CIO

Fred Michel, MD

Chief Medical Officer

Katie Blickenderfer, MSW, LCSW

Chief Clinical Officer

Gene Contreras, BSBA

VP of Accounting & Finance

Rebecca McCay, DNP, MSN, RN

VP of Nursing

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

115 South Parkside
Colorado Springs, CO 80910

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Reviews of Diversus Health Lighthouse Walk-in Crisis Center

2.87/5 (138 reviews)
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Reviews

2

This place is great, patient care should be more faster so as not to waste so much time.

Reviewed on 2/25/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8759124087591 (137 reviews)
Robyn Christine
3 weeks ago
3

I have been to the Lighthouse on many occasions and twice on the ATU. For the most part, I have had a good experience. However, I have had times in the walk in center that the workers were pretty dismissive of my issues. Including one time when I opened up about being abused, the worker put the blame on me. The ATU unit for the most part was okay. They are pretty relaxed on what you can bring in. During my most recent stay, I was breastfeeding and they were very accommodating with pumping. The main doctor who is there during the week was very helpful and supportive. Unfortunately the weekends tend to be less organized. During my first day, the weekend doctor kicked me out before I was ready, and during a bad snowstorm (thankfully I had my car there so I didn’t have to worry about finding transportation). The second time I was there, the weekend doctor was nice enough but did not seem knowledgeable. The staff for the most part are nice, but there is very little structure. It is fine for a couple days and if you need to decompress. But if you want to grow in treatment, Cedar Springs and Peak View are better options.

Allison Donahue
1 month ago
1

Took 2 hours for them to say they wont help because my family member has a portable O2 machine...

Response from the owner
Thank you for sharing your review. Please consider reaching out to 719-572-6100 so we can work with you to address your concerns.
Gemini Burns
1 month ago
5

A family member was in this place and he was treated fairly. It is a secured facility and staff were friendly and easy to approach.

Response from the owner
Thank you for sharing your review! It is our goal for everyone who walks through our doors to receive quality and competent care.
Blank Face
1 month ago
1

Came in during a time of heavy mental distress. Made it clear I was looking for inpatient and had a conversation with a guy (I think his name was brandon) for an hour, only to be told there are no beds and was told that I should learn to deal with my problems instead of running away from them. I was then offered outpatient services and when I refused the guy basically wouldnt let me leave so I basically had to just walk out. He then spoke poorly about me to my father. They also go through your personal belongings when you put it in the locker! During our conversation he mentioned my medicaid card, I never brought up medicaid, how did he know? He went in my shit.

Overall Experience
Date Submitted
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