Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Santa Cruz County Mental Health and Substance Abuse Services

1400 Emeline Avenue, Building K Santa Cruz, CA 95060
Claim Profile
Santa Cruz County Mental Health and Substance Abuse Services CA 95060

About Santa Cruz County Mental Health and Substance Abuse Services

Treatment at the Santa Cruz County Mental Health and Substance Abuse Services begins with a mental health assessment to screen for symptoms of addiction or co-occurring mental health disorders. Other services include the following:

The Intensive outpatient program involves individual and group treatment sessions for improved coping skills, peer support, and recovery support. Sessions are held 3-4 days a week.

Medication-Assisted Treatment (MAT) is appropriate for opioid use disorder and includes counseling and medication management in an outpatient setting.

The Driving Under the Influence (DUI) program is for individuals facing DUI charges. The program defers judgments by the court, to support individuals to successfully complete rehab.

Many major insurers, such as BlueCross BlueShield, Cigna, United Healthcare, and others, cover some or all of the costs of mental health and/or addiction recovery services when deemed medically necessary. Contact your provider to verify coverage because out of network benefits can vary.

Similar Rehab Centers

Latest Reviews

Maya Churchill
1 month ago on Google
3
For me, 3 star because it needs a lot of work. Some folks are great but some are horrible and shouldn’t work there. There are only a couple people that do the walk-in assessments at the building K mental health center. If you get the guy with long hair, you’re gonna be fine but in the system, if you get the woman with short hair who’s in her 50s, walk out and reschedule. She is absolutely biased, she’s a liar, completely uncaring, she will avoid telling you about what’s available and will tell you only what isn’t, and even that will be a lie. she will just treat you as a faceless number and not as a patient that matters. She’s taken it upon herself to decide who deserves services and who doesn’t. She does this based on her own opinion and mood that day, not on any scientific basis or method. She doesn’t listen to anything you are actually saying and will downplay all of your concerns and or flat out change the subject or redirect your questions or conversation. She should NOT be doing that work. I was lucky, I got the guy with long hair, but two of my friends got her and nothing that was made available to me was made available to them. And they didn’t receive any services after that, whereas I am still receiving services. My two friends were worse off than me, one of them was even seeing things that weren’t there and hearing things. Very much in a mental health crisis. Neither one of them was treated with dignity of care. I had to Ford’s this woman to be honest about what was actually available to my friend, and I only knew what to ask because I’d been treated so differently that she was being treated. It’s a damn good thing she demanded I be allowed in the room. This woman was awful the complete opposite of what she needed to be for somebody who is in the middle of a crisis. She was cold. She didn’t listen at all and basically told her that it’s a good thing she has friends because she “must not be doing too bad if she has friends, they can be there for her. “ and “we can’t fix all your problems” and also “we don’t offer housing navigation or any housing services” which is a flat out lie. Her excuse when I called her out was that “people come in here thinking they can game the system and get houses if they play crazy” SHE ACTUALLY SAID THOSE EXACT WORDS! This woman should absolutely have way more training or be reassigned because she does not belong doing intakes for people in crisis..Full stop. There’s also a younger guy named Adam Echols, he’s wonderful also. He went above and beyond for me. I will be turning in a formal complaint about how awful this woman was to my two close friends. I saw it with my own eyes after not entirely believing my first friend who said he felt brushed off. He was 100%right. He is living back on the street in very poor health I believe partly because when he reached out she didn’t do a thing for him.
Kriegs
3 months ago on Google
1
Pésimo servicio. No tratan a la gente como humanos
D B
4 months ago on Google
1
The current state of the behavioral health system is unacceptable. I was cut from my therapists case load and told it was because "I'm able to leave my apartment." Then they put my coordinator on intern hours without clear communication. I found out he only works two days a week through his inbox greeting. They claim to encourage independence, but that's the lazy excuse they use for clear negligence. I was also assaulted near my home and my coordinator canceled our meeting because someone else was in crisis, so I was left shaking uncontrollably in my apartment with PTSD symptoms while my assaulter went unpunished because the sheriff department thinks the mental health housing complex I live at is a big joke.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
3.9 / 10

Accepted Insurance

Santa Cruz County Mental Health and Substance Abuse Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Building icon

1400 Emeline Avenue
Building K
Santa Cruz, CA 95060

Fact checked and written by:
Rita Milios, LCSW, SAP
Edited by:
Anna Spooner

Rehab in Cities Near Santa Cruz

Left arrow icon Back to CA

Reviews of Santa Cruz County Mental Health and Substance Abuse Services

1.7/5 (24 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
3
4
0
3
2
2
1
1
18

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

1.7 (24 reviews)
Maya Churchill
1 month ago
3

For me, 3 star because it needs a lot of work. Some folks are great but some are horrible and shouldn’t work there. There are only a couple people that do the walk-in assessments at the building K mental health center. If you get the guy with long hair, you’re gonna be fine but in the system, if you get the woman with short hair who’s in her 50s, walk out and reschedule. She is absolutely biased, she’s a liar, completely uncaring, she will avoid telling you about what’s available and will tell you only what isn’t, and even that will be a lie. she will just treat you as a faceless number and not as a patient that matters. She’s taken it upon herself to decide who deserves services and who doesn’t. She does this based on her own opinion and mood that day, not on any scientific basis or method. She doesn’t listen to anything you are actually saying and will downplay all of your concerns and or flat out change the subject or redirect your questions or conversation. She should NOT be doing that work. I was lucky, I got the guy with long hair, but two of my friends got her and nothing that was made available to me was made available to them. And they didn’t receive any services after that, whereas I am still receiving services. My two friends were worse off than me, one of them was even seeing things that weren’t there and hearing things. Very much in a mental health crisis. Neither one of them was treated with dignity of care. I had to Ford’s this woman to be honest about what was actually available to my friend, and I only knew what to ask because I’d been treated so differently that she was being treated. It’s a damn good thing she demanded I be allowed in the room. This woman was awful the complete opposite of what she needed to be for somebody who is in the middle of a crisis. She was cold. She didn’t listen at all and basically told her that it’s a good thing she has friends because she “must not be doing too bad if she has friends, they can be there for her. “ and “we can’t fix all your problems” and also “we don’t offer housing navigation or any housing services” which is a flat out lie. Her excuse when I called her out was that “people come in here thinking they can game the system and get houses if they play crazy” SHE ACTUALLY SAID THOSE EXACT WORDS! This woman should absolutely have way more training or be reassigned because she does not belong doing intakes for people in crisis..Full stop. There’s also a younger guy named Adam Echols, he’s wonderful also. He went above and beyond for me. I will be turning in a formal complaint about how awful this woman was to my two close friends. I saw it with my own eyes after not entirely believing my first friend who said he felt brushed off. He was 100%right. He is living back on the street in very poor health I believe partly because when he reached out she didn’t do a thing for him.

Kriegs
3 months ago
1

Pésimo servicio. No tratan a la gente como humanos

D B
4 months ago
1

The current state of the behavioral health system is unacceptable. I was cut from my therapists case load and told it was because "I'm able to leave my apartment." Then they put my coordinator on intern hours without clear communication. I found out he only works two days a week through his inbox greeting. They claim to encourage independence, but that's the lazy excuse they use for clear negligence. I was also assaulted near my home and my coordinator canceled our meeting because someone else was in crisis, so I was left shaking uncontrollably in my apartment with PTSD symptoms while my assaulter went unpunished because the sheriff department thinks the mental health housing complex I live at is a big joke.

Lea
5 months ago
5

Lisa Hickman
6 months ago
2

There are always well-meaning people and some that go above and beyond. With mental care, one should go above and beyond. I was screaming for a year to get my son a therapist and after a year of waiting was told there are only 2 therapist on staff therefore, definitely not enough support for the mental health need in Santa Cruz county. The medication piece has been very disturbing. There is a disconnect between health care providers. My son was given one medicine after the next with no accountability with health care providers. The final straw was when he was given 5 times the dosage from his month shot, which led him straight to the hospital. I'm extremely disappointed with the sense of disconnect within the entire mental care system. Again, there are some great staff who really care, but the system is too big for just a few people who do their job and care about their patients. One has to be there own doctor and an advocate for their loved ones for proper care.

Rhea H.
8 months ago
1

I literally had to tell them I was going to kill myself to receive any help, but once I got my foot in the door I haven't had a problem obtaining help. I do wish they would let us know about changes when someone in our case is no longer there, my care coordinator was just gone one day, I was trying to call her for something very important to do with my housing that she didn't follow through on. I tried for weeks trying to contact her, left multiple messages and tried contacting others who work on my care team, and no one knew anything. She wasn't working there anymore, no one told me anything or that I even had a new coordinator for weeks. I contacted the manager of the apartwhere I was supposed to move the month before , it was just dropped and I didn't know about it, luckily I went ahead and called the apartment manager myself! I had packed my whole place, and was waiting for my coordinator to let me know when I could move in, it was an apartment that was for a mental health recipient to rent, I ended up making all the arrangements for it myself! I feel like I should have been informed about the change in my case management right away, I was totally stressed out about it and no one said anything, it was very unprofessional and caused me a lot of anxiety. I was just left hanging and could of been made homeless as I had given my 30 day notice to move! Not cool at all. There should be more Therapists on staff, mine transfered to another job and I have waited for over a year for a new one,far too long

Wisestars Apothecary
9 months ago
1

Terrible-I spoke with 3 social workers trying to get help for a family member struggling with mental illness-they had no resources to provide me and were devoid of compassion and human empathy. I understand that part of the issue is lack of funding and sufficient programs to help those who fall through the cracks of what their services can provide, but on a human level-this was a one or zero star situation.

Tyler Hammerness
1 year ago
1

Ambrose Celestica
1 year ago
1

The irony is palpable . 🤣

Liz Zzzz
3 years ago
1

The people here are evil. They assume everything you say is a lie. If you require a higher level of care (like IOP, PHP, residential, all things that are legally supposed to be covered by insurance) they will try send you to a disgusting dirty traumatizing residential facility that makes you sign over your social security money to them so the county doesn't have to pay for your care like they're supposed to. They do absolutely nothing to help you, yet you have no choice but to go there. They lie, manipulate you, twist your words and gaslight you. It's sick. No one here has any experience with my diagnoses so they say I'm lying about it instead of doing research or finding people that do who can help me. I've never felt so hopeless in my life.

Ondrea Hulet
4 years ago
1

Adam Jenson
4 years ago
1

Dr. Daniel R. Model WOULDN'T TRUST THIS GUY to watch my goldfish. I was 100% honest with him and instead of being helpful NOW I DO NOT TRUST Psychologist again. Started out good, we are in a PANDEMIC, everyone is escalated right now. Then started to gently suggest on multiple occasions the use of drugs. After I had expressed I prefer the long haul of counseling and GUIDANCE. Another Psychologist with the Drug Companies SILVER bullet theory. DAN there is no silver bullet it doesn't take 12 years in college to know it is hard work and HONESTY that make a GOOD PERSON.

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Santa Cruz County Mental Health and Substance Abuse Services

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline