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Sunrise Canyon Hospital

1950 Aspen Avenue Lubbock, TX 79404
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Sunrise Canyon Hospital TX 79404

About Sunrise Canyon Hospital

Sunrise Canyon Hospital is a part of the StarCare Specialty Health System in Lubbock, Texas. They’ve been around for more than 50 years, and they specialize in mental health and substance abuse services to those in need. They have medication assisted treatment, outpatient programs, and a program for expecting mothers and fathers.

To start with, their medication assisted treatment, usually called MAT, can help if you suffer from withdrawal pains and relapses. MAT can help ease those pains, and the clinicians supervise you so you don’t overdose by accident. This is one of the backbones of the program and is accredited by CARF, so you know there’s a professional level of care provided.

The StarParent–PADRE program is relatively unique in that they provide services to pregnant women and to fathers. This way, both parents receive care, or, in the case of single dads, they aren’t overlooked should they need access to transportation, laundry, and daycare. Family style outings may also be possible, such as trips to museums and art shows. These services are available at no added charge.

All applicants do have to be screened before they’re admitted. You’ll also have to be a resident of Texas and live in Lubbock, Crosby, Lynn, Hockley, or Cochran counties. Medicare and Medicaid are accepted.

Facility Overview

Bed icon 30
Number of Available Beds

Latest Reviews

no one
2 months ago on Google
5
Won't provide my name but I miss you Scott, Marshall, Apollonia (I'm sorry if I butchered the spelling), Tara, Anna, Mary, Dr. Pargas, Dr. Josh, and everyone else . Great place to go if you have no where else to go and you're struggling in life.Oh and I miss you a lot too Mrs. Terry. (I made like 6 bracelets and 1 necklace because of your encouragement (and Sylvia giving me the idea)). And Anthony the King of boxers, for giving me two boxers.PS: My initials are FR and I discharged yesterday (April 5th). Oh and I'm 18. And still in highschool.
MD
2 months ago on Google
5
Took good care of my family member. He is stable now.
Jairo Antillon
2 months ago on Google
1
They don't even answer the phone for the interview. It's a waste of 3 days. I have left my number and name no calk bavk
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs offer high-level care for clients as an increased risk of relapse, including those in early recovery, those with a strong history of relapse, and those experiencing a crisis. Intensive outpatient treatment typically requires clients to engage in nine to 20 hours of care weekly, with treatment modalities that combine psychotherapy and recovery education, and holistic therapies, such as acupuncture and animal therapy. Medication assisted treatment (MAT) is also common in alcohol and/or opioid recovery.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Therapy sessions that incorporate motivational interviewing focus on OARS: open questions, affirmation, reflections, and summarizing. This facilitates an exchange of information and an empowering of the client to decide for themselves what changes might need to be made in their lives.

Together with an experienced trauma therapist, you work on healing emotional wounds from traumatic experiences within a trauma therapy environment. Your therapist will help you process the experience of the trauma, which promotes emotional healing and improves your overall mental health.

The purpose of family therapy is to create a supportive and understanding family dynamic within the family unit. Therapists help individual members to identify and change harmful behavior patterns and improve communication. This provides a stable foundation for the family and their loved one's recovery.

The right life skills training will help you build the skills you need for recovery. You'll learn how to solve problems, improve your social life, enhance your mental health, and make good decisions. This is a key component of drug rehab programs in Texas.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Addiction recovery treatment in Texas will offer recreational therapy in a holistic approach to treatment. Therapy incorporates enjoyable activities that support your physical and mental health, such as team sports, creative arts, or individual sports. This activity gives you an emotional outlet, reduces your stress, and improves your mood, each of which promotes long term sobriety.

Staff & Accreditations

Staff

Beth Lawson

CEO

Jason Cannaday

CFO

Robyn Johnston

Chief of Staff

Marle Antu

Chief of Behavioral Health Operations

Sheryl Baker

Chief of Aging & Disability Operations

Jennifer Nesbitt

Chief of Human Resources

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (806) 740-1421
Building icon

1950 Aspen Avenue
Lubbock, TX 79404

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Lubbock

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Reviews of Sunrise Canyon Hospital

2.57/5 (60 reviews)
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Reviews

1

If first impressions can make or break the deal then this is surely a deal breaker information is crucial and in a timely manner, not excuses, rebuttals and they will call you when they can I do not respect dishonest behavior nor will I promote foolishness on the job direct ... Read More

Reviewed on 11/7/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (59 reviews)
Jae Blaud
3 weeks ago
1

Disgusting place is putting people on meds to make money. They are making people sick!!!!!

Response from the ownerInvalid relative date format:
We regret that you feel like you did not receive the quality of care you expected. Please reach out to the Hospital Administrator at this number 806-766-0310 to discuss the details of your experience.<br>If you or someone you know is experiencing a mental health crisis, please call our hotline at 806-740-1414. Or if you are in an emergency, please call 911.
Kayline Thompson
3 weeks ago
5

I left this place feeling so hopeful. Would recommend. People are amazing , sleeping was a bit difficult.

Response from the ownerInvalid relative date format:
Thank you, Kayline, for your kind words and honest feedback! We're so glad you left feeling hopeful, that's what we strive for. #HopeAndHealth<br>
no one
2 months ago
5

Won't provide my name but I miss you Scott, Marshall, Apollonia (I'm sorry if I butchered the spelling), Tara, Anna, Mary, Dr. Pargas, Dr. Josh, and everyone else . Great place to go if you have no where else to go and you're struggling in life. Oh and I miss you a lot too Mrs. Terry. (I made like 6 bracelets and 1 necklace because of your encouragement (and Sylvia giving me the idea)). And Anthony the King of boxers, for giving me two boxers. PS: My initials are FR and I discharged yesterday (April 5th). Oh and I'm 18. And still in highschool.

Response from the ownerInvalid relative date format:
Thank you, FR, for your kind words. We're so glad our team could be part of your journey. Keep creating, keep shining, and know you're always in our thoughts. Wishing you all the best in school and beyond! <br>#HopeAndHealth<br>
MD
2 months ago
5

Took good care of my family member. He is stable now.

Response from the ownerInvalid relative date format:
Thank you, MD. We’re so glad to hear your family member is doing well. It means a lot to us to be part of their journey to stability. Wishing you all continued health and hope.<br>#HopeAndHealth<br>
Jairo Antillon
2 months ago
1

They don't even answer the phone for the interview. It's a waste of 3 days. I have left my number and name no calk bavk

Mike H
2 months ago
1

Terris Boomer
2 months ago
1

We protest about awareness for mental health but when you have someone show up for help you are critical of the person seeking help. To tell a person in your opinion you are just a failure to face consequences in the real world is beyond me. Dr Juguilon obviously has lost passion for his job because this isn’t what you tell a young man that has never acknowledged needing help and when he does this the response that he gets. Yes I am that Mama, I am going to complain every where I need to get a point across that you don’t take the delicacy of a person situation and make it seem as if he is your burden. This man has struggled since he was 12 years old and all you gave was meaningless jabber. He has medicals records to back up his diagnoses so if you didn’t have that, your opinions should not have a play in this conversation. I’m really upset because I tell him people care and all you have to do is open yourself. First time meeting someone as an adult and this is what he gets. Who tells someone well you did prison with flying colors? Excuse me!!! How do you know it was flying colors???? Did you ever stop to ask about the tragic experience of prison? Find groups that care, and don’t be afraid to walk away, you deserve to be treated like anyone else, don’t ever think you have to take less than, there are still people in the profession that cares but skip this man with judgmental hateful rants of opinion!!!!!

Response from the ownerInvalid relative date format:
Thank you for your review; we value your feedback and are committed to addressing your concerns. If you would like to speak directly with an official representative, please email our Public Information Office at Pio@starcarelubbock.org.<br><br>If you or someone you know is experiencing a mental health crisis, please call our hotline at 806-740-1414. Or if you are in an emergency, please call 911.
m r ran
3 months ago
1

One of the worst mental facilities ever as because of the management is NOT helping to provide any information for my relatives!! It’s funny , they are keep talking about the hipa law!! What the hack is the law for! The law is for the human not for the monkey, right!!!

Response from the ownerInvalid relative date format:
Thank you for your feedback. We understand your frustration and take concerns about communication seriously. Due to privacy laws, we must follow strict guidelines regarding patient information. We encourage you to contact us at pio@starcarelubbock.org so we can address your concerns directly.
Loretta Gibson
3 months ago
1

Can't get nobody to answer the phone after waiting online for a long time

Response from the ownerInvalid relative date format:
Thank you for your feedback. We apologize for any difficulty reaching us. Patient care is our top priority, and our staff may be assisting others at the time of your call. Please leave a detailed message, and we will return your call as soon as possible. We appreciate your patience and understanding.
Elizabeth Barker
4 months ago
1

When u go a lot they stop caring abt u.

Response from the ownerInvalid relative date format:
We're truly sorry to hear that you've felt this way about your experiences at Sunrise Canyon Hospital. Your feedback is very important to us, and we want to ensure that every individual feels cared for and valued during their time with us. We would greatly appreciate the opportunity to discuss your concerns further and understand how we can improve. Please feel free to send us a private message here or email us at pio@starcarelubbock.org. We’re here to listen and work towards making things right. Thank you again for bringing this to our attention.
Kobe Frimpong-Badu
7 months ago
1

dont even know where to start

Response from the ownerInvalid relative date format:
Thank you for your review; we value your feedback and are committed to addressing your concerns. If you would like to speak directly with an official representative, please email our Public Information Office at Pio@starcarelubbock.org.<br><br>If you or someone you know is experiencing a mental health crisis, please call our hotline at 806-740-1414. Or if you are in an emergency, please call 911.
Ewen Ichijo
8 months ago
1

Lubbock needs to get its mental health services game together! This city is still stuck in the 70s-80s culturally it feels like. And they really wonder why there is a mental health crisis?????

Response from the ownerInvalid relative date format:
Thank you for your review; we value your feedback, and we would like you to share your experience with us. If you would like to speak with someone directly, please email us at pio@starcarelubbock.org.<br><br>If you or someone you know is experiencing a mental health crisis, please call our hotline at 806-740-1414. Or if you are in an emergency, please call 911.
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