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Sunrise Canyon Hospital

1950 Aspen Avenue Lubbock, TX 79404
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Sunrise Canyon Hospital TX 79404

About Sunrise Canyon Hospital

To start with, their medication assisted treatment, usually called MAT, can help if you suffer from withdrawal pains and relapses. MAT can help ease those pains, and the clinicians supervise you so you don’t overdose by accident. This is one of the backbones of the program and is accredited by CARF, so you know there’s a professional level of care provided.

The StarParent–PADRE program is relatively unique in that they provide services to pregnant women and to fathers. This way, both parents receive care, or, in the case of single dads, they aren’t overlooked should they need access to transportation, laundry, and daycare. Family style outings may also be possible, such as trips to museums and art shows. These services are available at no added charge.

All applicants do have to be screened before they’re admitted. You’ll also have to be a resident of Texas and live in Lubbock, Crosby, Lynn, Hockley, or Cochran counties. Medicare and Medicaid are accepted.

Facility Overview

Bed icon 30
Number of Available Beds

Latest Reviews

Kasha Ross
2 weeks ago on Google
1
For liability purposes: I am documenting this publicly. If a wrongful death or class action lawsuit is ever filed against this facility, please contact me.
Michael Irwin
2 weeks ago on Google
1
This place is horrible. I had an appointment today, but because I arrived two minutes late (according to them)..., but way before my actual scheduled time, they say they couldn't see me. If this place really cared about a patient's mental health, they would have seen me. The woman in the front had an attitude and wouldn't listen to me about being out of medications and needing to see them today, all she did was reschedule. What a horrible place and proved to me how much you care about your patients. Now I know why my previous therapist left the company.
Response from the owner1 week ago
Thank you for your review; we value your feedback and are committed to addressing your concern. Please reach out to me directly via email at pio@starcarelubbock.org
Jordan Littlefield
4 weeks ago on Google
1
Absolutely awful. I’ve had someone close to me at Sunrise several times, and have filed multiple complaints. If you try to call and speak to Rhonda, she will completely cut you off and refuse to answer any questions despite what they might be. I’m fairly sure I’ve had several issues with Rhonda before, yet they keep her on staff. Also, patient’s are treated horribly. I cannot count the number of people that have said the service is a step below prison. Not above - below. Do better for the people in our community who need help.
Response from the owner1 week ago
Sunrise Canyon Hospital strives to always deliver high quality care. If you would like to speak directly with an official representative, please email our Public Information Office at Pio@starcarelubbock.org.
If you or someone you know is experiencing a mental health crisis, please call the crisis hotline at 806-740-1414. Or if you are in an emergency, please call 911.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Accepted Insurance

Sunrise Canyon Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Intensive outpatient programs offer high-level care for clients as an increased risk of relapse, including those in early recovery, those with a strong history of relapse, and those experiencing a crisis. Intensive outpatient treatment typically requires clients to engage in nine to 20 hours of care weekly, with treatment modalities that combine psychotherapy and recovery education, and holistic therapies, such as acupuncture and animal therapy. Medication assisted treatment (MAT) is also common in alcohol and/or opioid recovery.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Alcoholism occurs when a person becomes physically and psychologically dependent on alcohol. Attending a professional alcohol rehab in Texas can provide customized intervention methods to address the physical, mental, and relational challenges of addiction.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

opium iconOpioid Addiction

Substance abuse treatment is available in Texas for anyone who's struggling with drug or alcohol addiction. These programs usually provide a comprehensive assessment and individualized treatment plan, and include evidence-based treatments, like therapies such as cognitive-behavioral therapy (CBT) to reframe unhelpful coping strategies, and dialectical behavior therapy (DBT) to help with emotional regulation and stress.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image

Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Therapy sessions that incorporate motivational interviewing focus on OARS: open questions, affirmation, reflections, and summarizing. This facilitates an exchange of information and an empowering of the client to decide for themselves what changes might need to be made in their lives.

Together with an experienced trauma therapist, you work on healing emotional wounds from traumatic experiences within a trauma therapy environment. Your therapist will help you process the experience of the trauma, which promotes emotional healing and improves your overall mental health.

The purpose of family therapy is to create a supportive and understanding family dynamic within the family unit. Therapists help individual members to identify and change harmful behavior patterns and improve communication. This provides a stable foundation for the family and their loved one's recovery.

The right life skills training will help you build the skills you need for recovery. You'll learn how to solve problems, improve your social life, enhance your mental health, and make good decisions. This is a key component of drug rehab programs in Texas.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Addiction recovery treatment in Texas will offer recreational therapy in a holistic approach to treatment. Therapy incorporates enjoyable activities that support your physical and mental health, such as team sports, creative arts, or individual sports. This activity gives you an emotional outlet, reduces your stress, and improves your mood, each of which promotes long term sobriety.

The goal of cognitive behavioral therapy (CBT) in Texas is to change thought patterns, which leads to changes in behavior. Specific techniques during CBT can include self talk, SMART goals, journaling, and positive activities.

Treatment that takes a dialectical behavior therapy approach focuses on four strategies. Distress tolerance will help you accept and tolerate intense emotions. Emotional regulation will teach you to manage those emotions. Mindfulness will keep you in the present moment instead of regret or worry. Interpersonal effectiveness will teach you to manage your relationships.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Beth Lawson

CEO

Jason Cannaday

CFO

Robyn Johnston

Chief of Staff

Marle Antu

Chief of Behavioral Health Operations

Sheryl Baker

Chief of Aging & Disability Operations

Jennifer Nesbitt

Chief of Human Resources

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

1950 Aspen Avenue
Lubbock, TX 79404

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Lubbock

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Reviews of Sunrise Canyon Hospital

2.57/5 (60 reviews)
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Reviews

1

If first impressions can make or break the deal then this is surely a deal breaker information is crucial and in a timely manner, not excuses, rebuttals and they will call you when they can I do not respect dishonest behavior nor will I promote foolishness on the job direct ... Read More

Reviewed on 11/7/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (59 reviews)
Kasha Ross
2 weeks ago
1

For liability purposes: I am documenting this publicly. If a wrongful death or class action lawsuit is ever filed against this facility, please contact me.

Michael Irwin
2 weeks ago
1

This place is horrible. I had an appointment today, but because I arrived two minutes late (according to them)..., but way before my actual scheduled time, they say they couldn't see me. If this place really cared about a patient's mental health, they would have seen me. The woman in the front had an attitude and wouldn't listen to me about being out of medications and needing to see them today, all she did was reschedule. What a horrible place and proved to me how much you care about your patients. Now I know why my previous therapist left the company.

Response from the owner
Thank you for your review; we value your feedback and are committed to addressing your concern. Please reach out to me directly via email at pio@starcarelubbock.org
Jordan Littlefield
4 weeks ago
1

Absolutely awful. I’ve had someone close to me at Sunrise several times, and have filed multiple complaints. If you try to call and speak to Rhonda, she will completely cut you off and refuse to answer any questions despite what they might be. I’m fairly sure I’ve had several issues with Rhonda before, yet they keep her on staff. Also, patient’s are treated horribly. I cannot count the number of people that have said the service is a step below prison. Not above - below. Do better for the people in our community who need help.

Response from the owner
Sunrise Canyon Hospital strives to always deliver high quality care. If you would like to speak directly with an official representative, please email our Public Information Office at Pio@starcarelubbock.org.
If you or someone you know is experiencing a mental health crisis, please call the crisis hotline at 806-740-1414. Or if you are in an emergency, please call 911.
Madison Morgan
1 month ago
1

Combest Sunrise Canyon Clinic is one of the most unprofessional and uncomfortable places I’ve ever been to, especially for a facility that claims to focus on mental health. The environment is depressing, the building is hot with flies everywhere, and the overall atmosphere feels neglected and uncaring. The front desk staff were incredibly rude with horrible attitudes. The receptionist stared me down the entire time I was waiting — it was extremely uncomfortable and completely inappropriate. You’d expect compassion and professionalism in a mental health setting, but that was nowhere to be found here. The wait times were absolutely ridiculous. It felt like they were purposely dragging things out with no sense of urgency or care for people’s time or well-being. This place seriously needs to be evaluated — not just the facility itself, but the practices and behavior of the staff. It is not a safe or supportive environment, and I would not recommend it to anyone seeking real help.

Response from the owner
Thank you for your feedback. We regret that we were not able to meet your expectations. Please note that this location is no longer a Combest clinic, it is now the StarCare Outpatient Clinic.

If you would like to speak directly with a representative, we encourage you to email our Public Information Office at PIO@starcarelubbock.org. We’re here to help.

If you or someone you know is experiencing a mental health crisis, please call our hotline at 806-740-1414. Or if you are in an emergency, please call 911.
Bri Collins
2 months ago
1

Absolutely awful! I am severely depressed and have been for years. They don't want to help what so ever!

Response from the owner
Thank you for your review; we value your feedback and are committed to addressing your concern. Please reach out to me directly via email at erobinson@starcarelubbock.org. I am the Hospital and am Administrator eager to speak with you. Sincerely, Beth Robinson.
corey dellinger
2 months ago
4

Lisa Fortin
2 months ago
5

Jae Blaud
3 months ago
1

Disgusting place is putting people on meds to make money. They are making people sick!!!!!

Response from the owner
We regret that you feel like you did not receive the quality of care you expected. Please reach out to the Hospital Administrator at this number 806-766-0310 to discuss the details of your experience.
If you or someone you know is experiencing a mental health crisis, please call our hotline at 806-740-1414. Or if you are in an emergency, please call 911.
Kayline Thompson
3 months ago
5

I left this place feeling so hopeful. Would recommend. People are amazing , sleeping was a bit difficult.

Response from the owner
Thank you, Kayline, for your kind words and honest feedback! We're so glad you left feeling hopeful, that's what we strive for. #HopeAndHealth
no one
5 months ago
5

Won't provide my name but I miss you Scott, Marshall, Apollonia (I'm sorry if I butchered the spelling), Tara, Anna, Mary, Dr. Pargas, Dr. Josh, and everyone else . Great place to go if you have no where else to go and you're struggling in life. Oh and I miss you a lot too Mrs. Terry. (I made like 6 bracelets and 1 necklace because of your encouragement (and Sylvia giving me the idea)). And Anthony the King of boxers, for giving me two boxers. PS: My initials are FR and I discharged yesterday (April 5th). Oh and I'm 18. And still in highschool.

Response from the owner
Thank you, FR, for your kind words. We're so glad our team could be part of your journey. Keep creating, keep shining, and know you're always in our thoughts. Wishing you all the best in school and beyond!
#HopeAndHealth
MD
5 months ago
5

Took good care of my family member. He is stable now.

Response from the owner
Thank you, MD. We’re so glad to hear your family member is doing well. It means a lot to us to be part of their journey to stability. Wishing you all continued health and hope.
#HopeAndHealth
Jairo Antillon
5 months ago
1

They don't even answer the phone for the interview. It's a waste of 3 days. I have left my number and name no calk bavk

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