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Texas Health Presbyterian Hospital Allen

1105 N Central Expy Allen, TX 75013
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Texas Health Presbyterian Hospital Allen TX 75013

About Texas Health Presbyterian Hospital Allen

Nurses and other medical professionals who monitor the client are experienced in drug and alcohol addiction. Clients are slowly weaned off the drug. Once detox is complete, individuals are given a treatment plan to follow. Residential treatment is typically the next step.

Clients stay in gender-separate facilities that are equipped with individual fitness regimens, creative therapies, and multidisciplinary treatment. Individualized treatment is incorporated for each client where they receive personalized attention and therapy.

Intensive outpatient provides a structured, supportive environment for those in recovery. Clients engage in individual and group therapy sessions where they will learn vital coping and life skills. Required treatment hours will slowly lower as skills are built upon.

Aftercare offers individual resources to prevent relapse. Clients can engage in peer support groups, access recovery education, and program referrals.

Texas Health Presbyterian Hospital – Allen accepts a wide array of insurance plans. Major insurance providers include Aetna, Medicare Advantage, Medicaid, STARKids, Aetna Signature Administrators, AHS/UT East Texas Health System, and AmBetter. Furthermore, Marketplace plans, Amerigroup, Beacon Health Options, and Blue Cross/Blue Shield are also in-network with this facility.

Latest Reviews

Rachel Kirbie
1 week ago on Google
1
I would not recommend this hospital. I went in for Extreme pain in my pelvic area. They did a CT and a sonogram. The doctor did very little. No pelvic exam was given. He barely examined me. Told me the tests were inconclusive and there was nothing he could do but send me home. 48 hours later I was back at the Baylor hospital where they determined the cause of the pain was fluid around my fallopian tube and ovary. Provided me antibiotics , pain medicine and told me to follow up. I may need surgery if the antibiotics don’t work however they were at least able to figure out what was wrong. Unlike the Allen ER. very disappointing! And now I have a $2000 bill at least for them to basically tell me nothing
Eileen Harrison
3 weeks ago on Google
1
IF YOU HAVE A GI ISSUE STAY AWAY FROM THIS ER!!!!! If I could leave NO STARS I would Had to come to this hospital because it was the closest one to the hotel I’m living in because my home burnt down. Well I’ve been experiencing Severe abdominal pain, diarrhea, dizziness, along with nausea and vomiting since last Wednesday. I finally gave in to my pain so here I am. I’ve had Crohn’s since 2013 dealing with all it comes with. I have also experienced several bouts of C-Diff over that time period. It’s always the same thing…. Your blood work looks ok…but NO CT of my abdomen. I AM SUFFERING from what I know is a Crohn’s flare up but they have NO GI on call for GI emergencies. NOTHING WAS DONE IN REGARDS TO A GI WORKUP!!! I came to get some relief from pain, diarrhea, nausea and vomiting…. BUT LEAVING WITH NOT ONE GI CONSULT DONE!!! LEAVING IN THE EXACT SAME WAY I CAME IN!!!!!!!
Response from the owner1 week ago
I am so sorry to see that your experience was not up to expectations. We would like to connect with you to discuss any issues. If you are willing, please send your name, phone number, and the name of the location you visited to us at KatieBorders@Texashealth.org. Thank you, --Katie, Texas Health
Tabitha S.
1 month ago on Google
5
We had an overwhelmingly positive experience delivering our baby girl with Dr. Tallapureddy at Texas Health Presbyterian in Allen. My first male OBGYN, and definitely the best. He knows what he is doing and it’s obvious from the moment he walks in the room. The entire nursing staff felt like family to us, and it was difficult to leave and say goodbye to everyone that took care of us and helped us bring our daughter into the world. I felt safe, cared for, and respected for the entirety of our stay. The nursing staff was by far the greatest I’ve encountered, and this was my third child. Our anesthesiologist Quentin was so professional, and funny. Quentin even bought my fiancée lunch in the cafeteria when he forgot his wallet. Quentin made us laugh and calmed my nerves. I didn't feel any pain either. I felt I was in the best of hands at all times. It was always sad when the nurses would change shifts, because we grew to love them all in such a short period of time. The nurses in L & D are true angels, and I wish I had all the right words to express how grateful we are to them all. Shoutout to Angie, Katie, Tina, Kathy, Rosie, Tara and Kris ❤️
Response from the owner1 week ago
I am so sorry to see that your experience was not up to expectations. We would like to connect with you to discuss any issues. If you are willing, please send your name, phone number, and the name of the location you visited to us at KatieBorders@Texashealth.org. Thank you, --Katie, Texas Health
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.8 / 10

Accepted Insurance

Texas Health Presbyterian Hospital Allen works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).

inpatient iconInpatient

The adult inpatient program at Texas Health Behavioral Health provides 24-hour monitoring, treatment, and stabilization for adults with acute behavioral health conditions in a safe, supportive, and therapeutic environment. Patients are housed in facilities created just for them, which foster personalized attention for each patient. Customized treatment plans address next steps and ongoing recovery needs and are unique to each individual patient. Adolescents need care tailored for them and their unique needs. The Texas Health Behavioral Health programs for adolescents address the growing needs of behavioral and mental health care for adolescents with psychiatric conditions, or with behavioral or emotional difficulties. Care plans are tailored to the individual’s unique needs and are offered in a variety of settings. Specializing in adolescents ages 12 to 17, the inpatient adolescent program provides crisis stabilization and symptom reduction in a safe, structured environment.

aftercare iconAftercare Support

Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

partial-hospitalization iconPartial Hospitalization Program

Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Experiential therapy in Texas can look different for each person. You may engage in fitness activities, community service, culinary arts, or art therapy, for example. The goal is to provide a safe setting where you can interact with your environment and work through emotions and experiences with the help of that activity and the guidance of a therapist.

When used as recommended, nicotine replacement therapy in Texas provides enough nicotine to help you avoid severe cravings and withdrawal symptoms after quitting smoking. This increases comfort so you're less likely to relapse into your smoking habit.

Amenities

  • spa2 iconYoga Studio

Staff & Accreditations

Staff

Amanda Thrash

President

Kari McCord, M.S.N., RNC-OB, C-EFM, NE-BC

Chief Nursing Officer

Robert Schwab, MD

Chief Quality and Medical Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

1105 N Central Expy
Allen, TX 75013

Fact checked and written by:
Kerry Nenn, BSW
Edited by:
Miakayla Leaverson, BS

Rehab in Cities Near Allen

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Reviews of Texas Health Presbyterian Hospital Allen

3/5 (306 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Rachel Kirbie
1 week ago
1

I would not recommend this hospital. I went in for Extreme pain in my pelvic area. They did a CT and a sonogram. The doctor did very little. No pelvic exam was given. He barely examined me. Told me the tests were inconclusive and there was nothing he could do but send me home. 48 hours later I was back at the Baylor hospital where they determined the cause of the pain was fluid around my fallopian tube and ovary. Provided me antibiotics , pain medicine and told me to follow up. I may need surgery if the antibiotics don’t work however they were at least able to figure out what was wrong. Unlike the Allen ER. very disappointing! And now I have a $2000 bill at least for them to basically tell me nothing

Eileen Harrison
3 weeks ago
1

IF YOU HAVE A GI ISSUE STAY AWAY FROM THIS ER!!!!! If I could leave NO STARS I would Had to come to this hospital because it was the closest one to the hotel I’m living in because my home burnt down. Well I’ve been experiencing Severe abdominal pain, diarrhea, dizziness, along with nausea and vomiting since last Wednesday. I finally gave in to my pain so here I am. I’ve had Crohn’s since 2013 dealing with all it comes with. I have also experienced several bouts of C-Diff over that time period. It’s always the same thing…. Your blood work looks ok…but NO CT of my abdomen. I AM SUFFERING from what I know is a Crohn’s flare up but they have NO GI on call for GI emergencies. NOTHING WAS DONE IN REGARDS TO A GI WORKUP!!! I came to get some relief from pain, diarrhea, nausea and vomiting…. BUT LEAVING WITH NOT ONE GI CONSULT DONE!!! LEAVING IN THE EXACT SAME WAY I CAME IN!!!!!!!

Response from the owner
I am so sorry to see that your experience was not up to expectations. We would like to connect with you to discuss any issues. If you are willing, please send your name, phone number, and the name of the location you visited to us at KatieBorders@Texashealth.org. Thank you, --Katie, Texas Health
Tabitha S.
1 month ago
5

We had an overwhelmingly positive experience delivering our baby girl with Dr. Tallapureddy at Texas Health Presbyterian in Allen. My first male OBGYN, and definitely the best. He knows what he is doing and it’s obvious from the moment he walks in the room. The entire nursing staff felt like family to us, and it was difficult to leave and say goodbye to everyone that took care of us and helped us bring our daughter into the world. I felt safe, cared for, and respected for the entirety of our stay. The nursing staff was by far the greatest I’ve encountered, and this was my third child. Our anesthesiologist Quentin was so professional, and funny. Quentin even bought my fiancée lunch in the cafeteria when he forgot his wallet. Quentin made us laugh and calmed my nerves. I didn't feel any pain either. I felt I was in the best of hands at all times. It was always sad when the nurses would change shifts, because we grew to love them all in such a short period of time. The nurses in L & D are true angels, and I wish I had all the right words to express how grateful we are to them all. Shoutout to Angie, Katie, Tina, Kathy, Rosie, Tara and Kris ❤️

Response from the owner
I am so sorry to see that your experience was not up to expectations. We would like to connect with you to discuss any issues. If you are willing, please send your name, phone number, and the name of the location you visited to us at KatieBorders@Texashealth.org. Thank you, --Katie, Texas Health
Lem Bro (Snake Pudding)
1 month ago
3

Response from the owner
Thank you, Lem Bro, for sharing your thoughts with us. I'm sorry to hear about this experience. Please feel free to email me at katieborders@texashealth.org with your name, the location you visited, and your phone number so we can address your concerns.

Thank you, Katie - Texas Health
Kimberly McConnell
1 month ago
5

Response from the owner
Thank you so much for taking the time to leave a review! Your feedback is important to us and we are so glad we met your expectations. Thank you again -- Katie, Texas Health
Moe Iwasa
2 months ago
5

I delivered my baby here about a week ago and I couldn’t ask for a better team!!!!! They are all so respectful and caring and listened to all my needs. I didn’t have a good experience with my first born but this time I’m so glad I chose this hospital for my delivery and will do so if I have another baby in the future! Special shoutout to Holly and Whitney for being supportive and caring!

Response from the owner
Thank you, Moe, for sharing your wonderful experience. We're delighted to hear that our team made such a positive impact during your delivery. Congratulations on your newest family member! Thank you, Katie - Texas Health
Creativity Thomas
2 months ago
1

Please don’t EVER come here! My daughter came here with a swollen neck! At first they didn’t wanna give her anything and then tried to give her medicine that she is allergic too! They told her nothing is wrong and sent her home! She came home in fear pain and cried her self to sleep bout a hour later I check on her she is passed out! We had to go to medical city Dallas! She is NOW ON SURGERY DUE TO A BLOOD CLOT!! The Dr said it’s dangerous and she could possibly not make it! I’m filling a law suit against this hospital! They judge black peoples and don’t help! They didn’t even do dialysis! Also when called to get a simple name they act like they didn’t know who the Dr was and said we can’t give out our names but told me the nurses name’s make that make sense?! Please don’t bring your family here and don’t come here if your BLACK

Response from the owner
Thank you for sharing your concerns. I'm sorry to hear about this experience. Please email me at katieborders@texashealth.org with your name, the location visited, and your phone number so we can address this matter further. Thank you, Katie - Texas Health
Chad Crawford
2 months ago
1

This place was a joke today 6/30 at 11.30.... Filled out paperwork in the ER and waited 2 hours.... Nobody acknowledged me...I watched atleast 10 people come in after me and they all got in.... The staff at the counter are not helpful at all and act like they don't want to be there ... Going to another ER now

Response from the owner
Thank you, Chad, for sharing your feedback. I'm sorry to hear about this experience. Please email me at katieborders@texashealth.org with your name, the location you visited, and your phone number so we can address this matter. Thank you, Katie - Texas Health
You and Me ENT
2 months ago
1

Dr Wylick is extremely rude. It’s very clear that he’s not in the medical field to assist those in need of medical attention. He stood in the hallway outside my room and “gave me test results”. With the door open, other patients and their families, he was not concerned with my privacy or HIPPA violations.

Response from the owner
Thank you for taking the time to share your experience with us. Your feedback is important, and we take privacy and patient care very seriously. We would like to address your concerns directly. Please email me at katieborders@texashealth.org with your name and the location you visited so we can look into this matter further. Thanks, Katie - Texas Health
Muhammad Khalid
3 months ago
5

I was born here in 2001 - a few complaints, but that’s life. Thanks Dr. Rajala!

ac hew
4 months ago
1

This hospital will ruin your life. You could be brought in via ambulance with combination factors of a known, emergent condition, but they will instead transfer you to an overflow floor and basically ignore you for 2 days while you lie in excruciating pain. All the while telling them what you know you have, just for them to tell you that you can’t possibly be right because you’re the patient. They’ll make you ask atleast 3 times for water or help to the restroom even though you’re the only patient on the floor. They’ll put you through excessive, unnecessary, invasive tests, all the while knowing how much pain you are in. They’ll finally schedule your surgery then move it out even further in favor of others. They’ll not apologize or show any sympathy when the surgery reveals that you were indeed correct, but they’ll make sure to steal your diagnosis and put it as their prior diagnosis in the paperwork. They’ll leave you disfigured by their poor surgical technique and tell you you should just get plastic surgery to fix it. They’ll send you home the same day as an open surgery because the bathroom in your hospital room flooded, and they don’t want to have to move you to another one. They’ll also try to send you home in an Uber while infantile and unable to defend yourself let alone walk unassisted. When you inevitably end up back in the ER because you were supposed to be kept for 48 hours following your open surgery, they will treat you even worse than the first time. For example, the nurse will berate you for using an assistive device after falling at home because of your young age. She’ll even take it away from you. I could go on and on. For the love of God, pick any other hospital. You are risking death by choosing this one.

Response from the owner
I'm truly sorry to hear about your experience at our hospital. Your feedback is important to us, and I want to assure you that we take these matters seriously. Please email me at katieborders@texashealth.org with your name, the location you visited, and the physician involved. This will help us address your concerns more effectively. Thanks, Katie - Texas Health
Aaron Miranda
5 months ago
1

To whom it may concern, I received this notice of debt collections from One Advantage, I want to dispute this notice due to lack of direct written or verbal notice of owed amount from the hospital. This should never have been in collections, which directly hurts my credit score and I request an itemized bill directly from the hospital. I’ve paid directly in the past without issue, so receiving a notice directly from a collections agency was surprising. The hospital sending the account to collections, but not the patient violates Texas Health & Safety Code 185. I sent a formal complaint to Texas Health Services. I even asked for an itemize bill when admitted with the clerk and they didn't want to disclose what it was.

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