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Texas Health Presbyterian Hospital Allen

1105 N Central Expy Allen, TX 75013
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Top 10 Rehab In Allen
Texas Health Presbyterian Hospital Allen TX 75013

About Texas Health Presbyterian Hospital Allen

Nurses and other medical professionals who monitor the client are experienced in drug and alcohol addiction. Clients are slowly weaned off the drug. Once detox is complete, individuals are given a treatment plan to follow. Residential treatment is typically the next step.

Clients stay in gender-separate facilities that are equipped with individual fitness regimens, creative therapies, and multidisciplinary treatment. Individualized treatment is incorporated for each client where they receive personalized attention and therapy.

Intensive outpatient provides a structured, supportive environment for those in recovery. Clients engage in individual and group therapy sessions where they will learn vital coping and life skills. Required treatment hours will slowly lower as skills are built upon.

Aftercare offers individual resources to prevent relapse. Clients can engage in peer support groups, access recovery education, and program referrals.

Texas Health Presbyterian Hospital – Allen accepts a wide array of insurance plans. Major insurance providers include Aetna, Medicare Advantage, Medicaid, STARKids, Aetna Signature Administrators, AHS/UT East Texas Health System, and AmBetter. Furthermore, Marketplace plans, Amerigroup, Beacon Health Options, and Blue Cross/Blue Shield are also in-network with this facility.

Latest Reviews

Billy Burleson
2 months ago on Google
5
The Emergency Room Staff , The X-ray Department, The folks at the Front Door , My Favorite The Oncology Clinic , The Nurses and Staff on the second floor , The Doctors, The Food Servers , The House Cleaning and The security staff . Theses Professionals are the best in my book . Thank you for taking care of my wife. You are the best. By the way. Your Parking is Bad especially when I m trying to get my wife in her wheelchair at the front door and you have vehicles parked literally blocking the front door with no one inside or inside the building.
Response from the owner1 month ago
Thank you so much for sharing this with us here. It is an honor to serve our community and we re thrilled to hear that you had the good experience we always strive to provide. Katie, Texas Health
Michael Hodge
4 months ago on Google
2
Brought my son here for a sonogram and found out he had appendicitis. Almost 12 hours later we are still waiting for a surgeon. No rooms available because they are full due to the flu and covid. There are used gloves laying around. Empty painkiller bottles, a urine sample that's been sitting here for hours. We should bebe gone anywhere but here
Mohammed Taqiullah Shareef
4 months ago on Google
5
Our wonderful daughter was born at this wonderful facility a year ago today. Dr. Thalapureddy was extremely kind, empathizing and accommodating us in his schedule. Speaking to him shows how experienced he is in doing what he s been tasked to do. He s the kind of doctor you would always want to be around as he explains every step of the process while also making all his efforts look effortless. My wife words: we will follow for our baby number 3 due in June, where ever Dr. Thalapureddy will be serving, so we are hoping he is still working at this facility when we start looking around for his services this April 2 months before my wife is due. Pic attached of my baby in the hospital just before she was discharged along with her healthy mother.
Response from the owner2 months ago
Thank you so much for sharing this with us here, and congratulations on your newest family member. It is an honor to serve our community and we re thrilled to hear that you had the good experience we always strive to provide. Katie, Texas Health
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.6 / 10

Location

Accepted Insurance

Texas Health Presbyterian Hospital Allen works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).
inpatient iconInpatient
The adult inpatient program at Texas Health Behavioral Health provides 24-hour monitoring, treatment, and stabilization for adults with acute behavioral health conditions in a safe, supportive, and therapeutic environment. Patients are housed in facilities created just for them, which foster personalized attention for each patient. Customized treatment plans address next steps and ongoing recovery needs and are unique to each individual patient. Adolescents need care tailored for them and their unique needs. The Texas Health Behavioral Health programs for adolescents address the growing needs of behavioral and mental health care for adolescents with psychiatric conditions, or with behavioral or emotional difficulties. Care plans are tailored to the individual’s unique needs and are offered in a variety of settings. Specializing in adolescents ages 12 to 17, the inpatient adolescent program provides crisis stabilization and symptom reduction in a safe, structured environment.
aftercare iconAftercare Support
Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
partial-hospitalization iconPartial Hospitalization Program
Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Experiential therapy in Texas can look different for each person. You may engage in fitness activities, community service, culinary arts, or art therapy, for example. The goal is to provide a safe setting where you can interact with your environment and work through emotions and experiences with the help of that activity and the guidance of a therapist.

When used as recommended, nicotine replacement therapy in Texas provides enough nicotine to help you avoid severe cravings and withdrawal symptoms after quitting smoking. This increases comfort so you're less likely to relapse into your smoking habit.

Amenities

  • spa2 iconYoga Studio

Staff & Accreditations

Staff

Amanda Thrash

President

Kari McCord, M.S.N., RNC-OB, C-EFM, NE-BC

Chief Nursing Officer

Robert Schwab, MD

Chief Quality and Medical Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (972) 747-1000
Building icon

1105 N Central Expy
Allen, TX 75013

Fact checked and written by:
Kerry Nenn, BSW
Edited by:
Miakayla Leaverson, BS

Rehab in Cities Near Allen

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Reviews of Texas Health Presbyterian Hospital Allen

3.1/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (100 reviews)
Muhammad Khalid
3 weeks ago
5

I was born here in 2001 - a few complaints, but that’s life. Thanks Dr. Rajala!

ac hew
1 month ago
1

This hospital will ruin your life. You could be brought in via ambulance with combination factors of a known, emergent condition, but they will instead transfer you to an overflow floor and basically ignore you for 2 days while you lie in excruciating pain. All the while telling them what you know you have, just for them to tell you that you can’t possibly be right because you’re the patient. They’ll make you ask atleast 3 times for water or help to the restroom even though you’re the only patient on the floor. They’ll put you through excessive, unnecessary, invasive tests, all the while knowing how much pain you are in. They’ll finally schedule your surgery then move it out even further in favor of others. They’ll not apologize or show any sympathy when the surgery reveals that you were indeed correct, but they’ll make sure to steal your diagnosis and put it as their prior diagnosis in the paperwork. They’ll leave you disfigured by their poor surgical technique and tell you you should just get plastic surgery to fix it. They’ll send you home the same day as an open surgery because the bathroom in your hospital room flooded, and they don’t want to have to move you to another one. They’ll also try to send you home in an Uber while infantile and unable to defend yourself let alone walk unassisted. When you inevitably end up back in the ER because you were supposed to be kept for 48 hours following your open surgery, they will treat you even worse than the first time. For example, the nurse will berate you for using an assistive device after falling at home because of your young age. She’ll even take it away from you. I could go on and on. For the love of God, pick any other hospital. You are risking death by choosing this one.

Response from the ownerInvalid relative date format:
I'm truly sorry to hear about your experience at our hospital. Your feedback is important to us, and I want to assure you that we take these matters seriously. Please email me at katieborders@texashealth.org with your name, the location you visited, and the physician involved. This will help us address your concerns more effectively. Thanks, Katie - Texas Health
Aaron Miranda
2 months ago
1

To whom it may concern, I received this notice of debt collections from One Advantage, I want to dispute this notice due to lack of direct written or verbal notice of owed amount from the hospital. This should never have been in collections, which directly hurts my credit score and I request an itemized bill directly from the hospital. I’ve paid directly in the past without issue, so receiving a notice directly from a collections agency was surprising. The hospital sending the account to collections, but not the patient violates Texas Health & Safety Code 185. I sent a formal complaint to Texas Health Services. I even asked for an itemize bill when admitted with the clerk and they didn't want to disclose what it was.

Billy Burleson
2 months ago
5

The Emergency Room Staff , The X-ray Department, The folks at the Front Door , My Favorite The Oncology Clinic , The Nurses and Staff on the second floor , The Doctors, The Food Servers , The House Cleaning and The security staff . Theses Professionals are the best in my book . Thank you for taking care of my wife. You are the best. By the way. Your Parking is Bad especially when I’m trying to get my wife in her wheelchair at the front door and you have vehicles parked literally blocking the front door with no one inside or inside the building.

Response from the ownerInvalid relative date format:
Thank you so much for sharing this with us here. It is an honor to serve our community and we’re thrilled to hear that you had the good experience we always strive to provide. –Katie, Texas Health
Michael Hodge
4 months ago
2

Brought my son here for a sonogram and found out he had appendicitis. Almost 12 hours later we are still waiting for a surgeon. No rooms available because they are full due to the flu and covid. There are used gloves laying around. Empty painkiller bottles, a urine sample that's been sitting here for hours. We should bebe gone anywhere but here

Mohammed Taqiullah Shareef
4 months ago
5

Our wonderful daughter was born at this wonderful facility a year ago today. Dr. Thalapureddy was extremely kind, empathizing and accommodating us in his schedule. Speaking to him shows how experienced he is in doing what he’s been tasked to do. He’s the kind of doctor you would always want to be around as he explains every step of the process while also making all his efforts look effortless. My wife words: we will follow for our baby number 3 due in June, where ever Dr. Thalapureddy will be serving, so we are hoping he is still working at this facility when we start looking around for his services this April 2 months before my wife is due. Pic attached of my baby in the hospital just before she was discharged along with her healthy mother.

Response from the ownerInvalid relative date format:
Thank you so much for sharing this with us here, and congratulations on your newest family member. It is an honor to serve our community and we’re thrilled to hear that you had the good experience we always strive to provide. –Katie, Texas Health
Wei Wei Jeang
4 months ago
5

The physicians and nurses at the hospital were compassionate, attentive, and patient with our concerns and questions about our mother's care. I highly recommend this hospital for your medical needs.

Response from the ownerInvalid relative date format:
Your feedback is important to us and we appreciate you taking the time to let us know about your good experience. We value your feedback and it is an honor to serve our community. –Katie, Texas Health
Sydney Osborne
4 months ago
1

This was the most disorganized and traumatic “care” I’ve ever received. Labor and delivery aside, which was horrible in so many ways, my doctor and nurses all missed something critical that forced me to stay an extra day at the hospital even though my husband, newborn and I were ready to go home. And since no one was willing to admit to their mistake that cost us an extra day, I was issued an extra $3,000 bill a couple of months later that I wasn’t able to dispute. In addition to the nurses and doctors acting like we were inconvenient and stupid, no one seemed to know what they were doing.

Response from the ownerInvalid relative date format:
I am sorry your experience was not a positive one. We welcome the opportunity to speak with you further about any concerns or questions you may have. If you would like to be contacted, please email us with your information including your full name, phone number and the name of the physician and location you visited at katieborders@texashealth.org. –Katie, Texas Health
Dorothy Lesko
5 months ago
5

My daughter has used this hospital many times. Great hospital!

Response from the owner5 months ago
Thank you for taking the time to write a review and sharing your experience with us. Katie, Texas Health
Zatayzia
5 months ago
1

I want to say I had no problems with this hospital the people in E.R are awesome, but that changed when me and my granny where disrespected by a Dr. Also I was discharged and told them I didn’t feel right… went to another hospital and come to find out I have a GI bleed smh this hospital is picky

Kristy Davis
5 months ago
5

Went here for an Emergency, and so glad this is the Hospital my family chose. The ER staff was on top of every order and making results happen. Very attentive to the details and patient needs. Clean areas everywhere I was moved to for assessment and surgery. SO THANKFUL for the excellent staff. The doctors, teams, nurses, therapists, techs… everyone has been so kind. Patient to answer questions/concerns. Beautiful facility with an excellent + economical dining room. YUM! God bless them!

dwayne deck
5 months ago
5

Went in for back surgery, ended up rupturing my abdominal aorta. My team of doctors acted instantly and saved my life. Spent 5 days in ICU and 3 in regular room. All nurses and hospital staff were amazing!

Response from the ownerInvalid relative date format:
Your feedback is important to us and we appreciate you taking the time to let us know about your good experience. Thanks -- Katie, Texas Health
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