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UPMC – 5th Avenue

3459 5th Avenue Pittsburgh, PA 15213
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UPMC Montefiore PA 15213

About UPMC – 5th Avenue

UPMC Montefiore – 5th Avenue is part of UPMC Presbyterian in Pittsburgh, Pennsylvania. They specialize in cardiology and can help treat heart disease or other conditions that may have developed as a result of substance use disorder. Clients who need intensive addiction care services can be referred to UPMC Western Behavioral Health.

Referral to Inpatient or Outpatient Addiction Treatment

When the staff at UPMC Montefiore refers you to UPMC Western Behavioral Health, you’ll have the option of receiving inpatient or outpatient addiction care. The inpatient program includes withdrawal management services and psychiatric dual diagnosis treatment. During withdrawal management, you’ll receive medications such as methadone and buprenorphine to reduce your symptoms and cravings.

As you’re taking the medication, you’ll also be treated with behavioral therapies such as dialectical behavior therapy (DBT) and cognitive behavioral therapy. DBT will focus on teaching you skills for preventing relapse such as mindfulness and engaging in positive self talk.

You will move forward with outpatient services such as the intensive outpatient program once enough progress has been made. You’ll participate in individual and group counseling several days a week for multiple hours a day. In addition to these services, I also like that they provide pregnancy recovery support and support from a peer navigator team.

Maintaining Sobriety in Downtown Pittsburgh

The hospital is conveniently located a few minutes away from downtown Pittsburgh. One attraction that you can enjoy when you’re not in treatment is Point State Park. Some activities you can do there include hiking, biking and boating.

Latest Reviews

Wes Ryan
3 months ago on Google
1
The woman working in the 6th floor waiting room is the least pleasant person that I have ever met in my life. I'm not sure how she works with people daily, it's actually sickening. I believe her name is Carol.
Response from the owner2 months ago
Hi Wes, We re disappointed to hear about your recent experience with a staff member at UPMC Montefiore. The situation you describe isn t in alignment with our pursuit of excellence. We d like to receive additional details from patients like you to improve future experiences. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you for providing us with valuable feedback.
Collectibles Calico
3 months ago on Google
1
More like UPMC Ghetto. You cross that bridge from Presby and it's night and day. Lip service from everyone. Short staffed and unprofessional
Response from the owner2 months ago
Hi, The situation you describe during your most recent visit at UPMC Montefiore doesn t sound in alignment with our pursuit of excellence. We d like to receive additional details from you, with the goal of improving future patient experiences. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you for providing us with valuable feedback.
Benjamin Delp
3 months ago on Google
1
UPMC Montefiore is a disgrace dirty, outdated, and completely unorganized. The pre- and post-op facilities are just as filthy and neglected as the rest of the hospital, showing a shocking disregard for patient safety and hygiene. The staff is unprofessional and dismissive, appointments run late, paperwork gets lost, and chaos is the norm.UPMC as a whole is no better poorly managed, unsanitary, and unconcerned with patient care. Don t risk your health here.
Response from the owner2 months ago
Hi Benjamin, The situation you describe during your most recent visit at UPMC Montefiore doesn t sound in alignment with our pursuit of excellence. We d like to receive additional details from you, with the goal of improving future patient experiences. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you in advance for providing us with valuable feedback!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.8 / 10

Location

Accepted Insurance

UPMC – 5th Avenue works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Staff

Leslie C. Davis

President & CEO

Timothy R. Billiar, MD

Executive VP & Chief Scientific Officer

John L. Galley

Senior VP & Chief Human Resources Officer

Fred M. Hargett

Executive VP & Chief Financial Officer

Edward W. McCallister

Senior VP & CIO

Joel Nelson, MD

Executive VP & Chief Clinical Officer

Mark L. Tamburri

Executive VP & Chief Legal Officer

Contact Information

Building icon

3459 5th Avenue
Pittsburgh, PA 15213

Fact checked and written by:
Eric Owens
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Pittsburgh

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Reviews of UPMC – 5th Avenue

3.8/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8 (100 reviews)
Morcos Fathalla
1 month ago
3

Great doctors, nurses and staff, great place to help residents of Pittsburgh all get 5 stars for the level of care they offered Administration of the hospital get 1/5 due to their stubborn policy not allowing a family member to stay overnight with patient if wanted, I feel the patient especially after major surgery needs some consolation from loved one but administration was heartless I wanted to leave this feedback so reasonable administration can reason the policy which does not make sense

Response from the ownerInvalid relative date format:
Hi Morcos, <br><br>We care about your family member's health and providing the highest level of patient satisfaction. We’d like to receive additional details about your experience trying to support them during their stay at UPMC Montefiore in order to improve future experiences for patients and their loved ones. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. <br><br>Thank you for providing us with valuable feedback.
Darcie Walker
1 month ago
4

Very friendly, attentive, and professional staff for the most part. I'd recommend ☺️

Response from the ownerInvalid relative date format:
Hi Darcie, <br><br>Thank you for sharing your kind words about the staff at UPMC Montefiore. Your feedback is very important to us and valuable to other patients looking for high-quality care.<br><br>Take care and have a lovely day!
patsy young
1 month ago
1

Hospital or jail, I came in from over 500 miles, ask 8:00am to see check on him,they told me no.not till 9am,I would understand if he was in icu.family should be able to check on love ones anytime, doctor's must be good ..family needs family...

Response from the ownerInvalid relative date format:
Hi Patsy,<br><br>We’d like to receive additional details about your experience as a patient visitor at UPMC Montefiore in order to improve future experiences. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative.<br><br>Thank you for providing us with valuable feedback.
No BodyLikeMe
2 months ago
4

The nursing staff is amazing! The kitchen is terrible! My wife is currently a patient on 8th floor. In the last week her dinner has not been sent twice! Breakfast is sent after 930am consistently, and would be absent if the nursing staff did not call daily! When calling to order her meals a person named Mark answers and is very rude and notifying kitchen supervision does not help! If wasn't for the kitchen ineptitude this hospital stay would be excellent!

Response from the ownerInvalid relative date format:
Hi, <br><br>The situation you describe with meal service at UPMC Montefiore doesn’t sound in alignment with our pursuit of excellence. We’d like to receive additional details from you, with the goal of improving future patient experiences. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. <br><br>Thank you for providing us with valuable feedback.
Wes Ryan
3 months ago
1

The woman working in the 6th floor waiting room is the least pleasant person that I have ever met in my life. I'm not sure how she works with people daily, it's actually sickening. I believe her name is Carol.

Response from the ownerInvalid relative date format:
Hi Wes, <br><br>We’re disappointed to hear about your recent experience with a staff member at UPMC Montefiore. The situation you describe isn’t in alignment with our pursuit of excellence. We’d like to receive additional details from patients like you to improve future experiences. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. <br><br>Thank you for providing us with valuable feedback.
Collectibles Calico
3 months ago
1

More like UPMC Ghetto. You cross that bridge from Presby and it's night and day. Lip service from everyone. Short staffed and unprofessional

Response from the ownerInvalid relative date format:
Hi, <br><br>The situation you describe during your most recent visit at UPMC Montefiore doesn’t sound in alignment with our pursuit of excellence. We’d like to receive additional details from you, with the goal of improving future patient experiences. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. <br><br>Thank you for providing us with valuable feedback.
Sam Grant
3 months ago
1

Response from the owner3 months ago
Hi Sam, At UPMC Montefiore, we strive to provide high-quality care and the best possible experiences for patients. However, it seems from your low rating that your visit didn t meet your expectations. Please contact us by filling out the brief form found at UPMC.com/Feedback to share more about your experience with a patient representative. Thank you for providing us with valuable feedback.
Cindy Moore
3 months ago
5

Response from the owner3 months ago
Hi Cindy, Thank you for rating your experience at UPMC Montefiore and the quality of care you received during your visit. We greatly appreciate your feedback!
Benjamin Delp
4 months ago
1

UPMC Montefiore is a disgrace—dirty, outdated, and completely unorganized. The pre- and post-op facilities are just as filthy and neglected as the rest of the hospital, showing a shocking disregard for patient safety and hygiene. The staff is unprofessional and dismissive, appointments run late, paperwork gets lost, and chaos is the norm. UPMC as a whole is no better—poorly managed, unsanitary, and unconcerned with patient care. Don’t risk your health here.

Response from the ownerInvalid relative date format:
Hi Benjamin, <br><br>The situation you describe during your most recent visit at UPMC Montefiore doesn’t sound in alignment with our pursuit of excellence. We’d like to receive additional details from you, with the goal of improving future patient experiences. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. <br><br>Thank you in advance for providing us with valuable feedback!
Jared G
4 months ago
1

I am deeply disappointed with my recent stay at this hospital. From the moment I was admitted, I felt overlooked and unheard. Despite pressing concerns about my symptoms, the nursing staff seemed rushed and disinterested, leaving me feeling isolated during a vulnerable time. Simple requests, such as timely administration of medications, were repeatedly delayed or forgotten altogether. Communication among the care team was alarmingly poor. Each new doctor I met seemed unaware of the previous one’s instructions, creating needless confusion about my treatment plan. To make matters worse, the environment was chaotic and unsanitary. Alarms frequently went unanswered, leaving patients stressed and in discomfort for extended periods. The lack of cleanliness in both communal and private areas gave me little confidence in the hospital’s overall standards of care. I had hoped to be treated with efficiency and compassion, but unfortunately, my experience was characterized by neglect, disorganization, and subpar patient care. I cannot recommend this hospital to anyone seeking reliable or attentive treatment.

Response from the ownerInvalid relative date format:
Hi Jared, <br><br>We’re disappointed to hear about your recent experience at UPMC Montefiore. The situation you describe isn’t in alignment with our pursuit of excellence. We’d like to receive additional details from patients like you to improve future experiences. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. <br><br>Thank you in advance for providing us with valuable feedback!
Carolyn Forbes
5 months ago
2

Out patient surgery for Presbyterian. Check in was the only thing that went good. Anna the nurse in charge of the surgical phone missed the call for my surgery. 1) During intake she couldn't find my veins in either arm. I am older and do not hold that against her. 2) When she attempted to find my veins by using a tourniquet she received a phone call on the surgical phone and walked away with the tourniquet still on. Left arm and I have limited muscle control due to Seizures. She then attempted the right arm with no avail and neglected to raise the safety bar back up. 3)Approx.10:40 ALL 3 nurses and the transport person decided to see their BFF out of the surgical pre op center to the Presbyterian surgery center.This leaving 2 patients with Epilepsy alone for almost 5 minutes. During which the surgical phone rang and rang. This should have been my surgery transport time. I told her when they all finally came back after 11am. SH told me she couldn't call until after my surgery time has passed

Response from the ownerInvalid relative date format:
Hi Carolyn, <br><br>We’re disappointed to hear about your recent experience at UPMC Montefiore. The situation you describe isn’t in alignment with our pursuit of excellence. We’d like to receive additional details from patients like you to improve future experiences. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. <br><br>Thank you in advance for providing us with valuable feedback!
Christine Miller
5 months ago
1

My ex husband was admitted to this hospital back in October 2024, was in there a week. I was jaundiced, and with a biopsy and bloodwork 6 times a day. They sent me home with no answers. Said my case was complicated. They provided either no information or conflicting information to same test I had previously done at another hospital. Still waiting to see the liver specialist, it won't be until February. I can't even access my records through UPMC portal, called multiple times and no one can seem to figure out why. They just keep sending me from one department to another that I have to leave a voicemail. 3rd voicemail I requested physical copy so I can go elsewhere to get proper care and answers to my questions. These are supposed to be specialized doctors, you'd think they would know something by now in January. Meanwhile I'm still seriously ill and don't need this added stress.

Response from the ownerInvalid relative date format:
Hi Christine, <br><br>The situation you describe with UPMC Montefiore doesn’t sound in alignment with our pursuit of excellence. We’d like to receive additional details from you, with the goal of addressing your concerns and improving future patient experiences. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. <br><br>Thank you in advance for providing us with valuable feedback!
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