This will be a lengthy review but I think it is so important to give others insight into our specific situation and challenges with Antelope. I want to furthermore, preface this with the fact that I Voluntarily initiated services with Antelope for my 2 children because it is in a virtual capacity and felt manageable. Additionally, one of my children (the 3rd child) was referred to Antelope by Broomfield courts due to my child being on a deferred judgement with the courts for a minor shoplifting incident. Needless to say it quickly became excessive and a hardship. One kid was doing 9.45 hours per week of various therapy (we live 45 mins from their school so drive time resulted in late visits) additionally another child was doing 2.45 minutes per week and lastly the final child was doing an hour session. You stack these visits on top of a mom who works full time-9-5 then is driving 2 hours in the am and 2 hours in the pm, running an independent business with 156 clients, multiple pets, a home to maintain, 4 children, a church schedule, pets, and a husband ; it was unattainable and costed more emotionally then what it was benefiting. Then we sorted out the schedule and I was able to lock in one day to get the girls therapeutic needs met only to be sent a somewhat snarky email from their therapist Ariel telling me to essentially commit to 6 additional sessions (ME) or else the girls would essentially not continue care with antelope. I think what this boiled down to was a loss of billable hours due to the decreased therapeutic schedule with my daughters in addition to a strong-arm /ultimatum situation. On top of that the therapist (Ariel) in my opinion due to her history was very biased and involved her personal experiences in a lot which I think contributed to her overall feelings about me, my parenting, what I was or was not doing, etc. She was not capable of holding my daughter accountable for behaviors and used their "trauma" to justify their behaviors. Unfortunately, we just live in a very soft world that believes that what you feel is valid and therefore condones a response whether appropriate or not. However, I come from the experience and mindset that having trauma is not an excuse to be a bad person, treat people poorly, use substances, and be disrespectful. So, the end result- I don not physically have the time to complete 2 parent coaching sessions per week (with Ariel, who I don't agree with) in addition to 4 other meetings (2 with each child as family therapy also with Ariel) overall this has been a terrible experience. I have felt judged, condemned, and the kids have painted whatever picture they want with Ariel who then utilized her personal experiences and biases to develop this mindset about who I am as a person and a parent and shame on them for not doing a better job supporting parents who have out of control teens/children. I have requested to speak with a supervisor and will update this review at that time. I want to add that my experience with Nick and the initial team who did our intake was great. That was a good process and overall while the insurance was being billed for a great deal of hours we had good communication, flexibility, and definitely no ultimatums. Once those hours decreased was when I noticed a change in tone quite frankly.
Response from the owner1 week ago
Hi Jasmine,
Thank you for your feedback. We’re truly sorry to hear your experience didn’t meet expectations. Our goal is always to support both teens and their families with compassion, flexibility, and professionalism. We regret if any interactions felt otherwise and appreciate you bringing this to our attention. We’re reviewing this internally and welcome the chance to connect directly to address your concerns.