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Auburn Community Hospital – Behavioral Health Services

Lansing St 17 Auburn, NY 13021
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Auburn Community Hospital NY 13021

About Auburn Community Hospital – Behavioral Health Services

Auburn Community Hospital – Behavioral Health Services, located in Auburn, New York is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Auburn Community Hospital – Behavioral Health Services include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and inclusive treatment respecting diverse sexual orientations and gender identities.

Facility Overview

Bed icon 99
Number of Available Beds

Latest Reviews

Laura French
2 months ago on Google
2
The ER is terrible. My 86 yo mother in law fell and was in terrible pain. Sat in the waiting room for almost three hours. When she finally got into an exam room the nurse "ordered a shot for pain" before she could go for X-ray. 75 mins later no shot, one was never ordered. 5 hours in, she is finally in X-ray. Wish this was an anomaly...but unfortunately I have had 2 other visits that were similarly bad. Take the extra time and head to Syracuse. Never coming here again if I can avoid it. I had heard it had improved so I gave it a chance.
Matthew Johnson
2 months ago on Google
5
The bathrooms are clean the staff is helpful. My family and I have been coming here for decades. Whatever the service, lab, ER, admission, or visiting, the hospital staff have met our needs.The Auburn C.H. Behavioral Health Unit is full of sweethearts. They respect the dignity of the patients and help them improve and heal. Audra, Paige, Kathy, Katie, Kate, Rich, Loshna, Elizabeth, the PA interna, the Boces LPNs in training, and all the others were incomparable in their magnificent service. They are fair, helpful, and I realize how much I need to grow as a person because I have met them.
Patti Evener
2 months ago on Google
5
I was on 4 Central for a week. All the nurses and doctors were great. The emergency room doctors and nurses were great. I am glad that I went there. I don't want to leave out all of the ones that did all of the testing were great as well.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.2 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Scott A. Berlucchi, FACHE, NHA

President & CEO

Anthony D. Franceschelli

Chairman

J.D. Pabis

Vice Chairman

Christina Cornell

Board Members

Ray D Agostino

Board Members

Elane Daly

Board Members

Contact Information

Phone icon (315) 255-7011
Building icon

Lansing St 17
Auburn, NY 13021

Rehab in Cities Near Auburn

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Reviews of Auburn Community Hospital – Behavioral Health Services

2.49/5 (101 reviews)
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Reviews

1

I wish I could give negative stars. This place is horrible, the staff at the reception are awful, they always talk to you with a rude attitude, they are disrespectful and make you feel like you are bothering with your needs. They are the most inattentive people.

Reviewed on 11/16/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (100 reviews)
Carmella Visconte
1 week ago
1

I'm pretty furious at the moment I've asked at desk n call button n no one comes to handle my mothers IV bag. Floor 4C is either understaffed or totally disorganized. Will add more to this later!

Mary Magnanimous
2 weeks ago
5

My review is long overdue! Thank you to ALL the staff who took care of my mother last year in the ER, ICU and 2nd memorial!!! It was the most difficult time for my mom and family. And a special thanks to Dr. MacLaughlin who's surgical skills helped save her life!!! 5 stars is not enough!!! Not enough stars in the heavens!! 😊

Scott
1 month ago
1

I was at the hospital for testing on ms. I was supposed to have it at 9: in the morning. 12 hours later I get in. Then I get diagnosed with ms. Next step is a lumbar drain. A day and a half and nothing. I ask and they tell me the room hasn't been sanitized yet. Are you kidding me? Needless to say never again will I go to that crap hole.

GhostCon305
1 month ago
1

The worst care ever no wonder they are rated amongst the lowest in the nation

Response from the ownerInvalid relative date format:
We are very sorry to hear about your experience. We would be more than happy to discuss your situation further as we are always trying to improve our patient care. Please contact our Patient Advocacy Services department at (315) 255-7166 if you’d like to discuss your concerns.
Rachael Layton
1 month ago
1

This hospital has to be the biggest joke to medicine hands down an embarrassment to the community to other facilities pretty much the entire country in the world it says it's a joke

Response from the ownerInvalid relative date format:
We are very sorry to hear about your experience. We would be more than happy to discuss your situation further as we are always trying to improve our patient care. Please contact our Patient Advocacy Services department at (315) 255-7166 if you’d like to discuss your concerns.
Rebekah Savage
2 months ago
5

I had to be admitted for 3 days and every single staff member met me with compassion and care. Even though I was unfortunately in the hospital, I couldn't have asked for a better experience

Grace Moskov
2 months ago
1

wilsonw02
2 months ago
5

Laura French
2 months ago
2

The ER is terrible. My 86 yo mother in law fell and was in terrible pain. Sat in the waiting room for almost three hours. When she finally got into an exam room the nurse "ordered a shot for pain" before she could go for X-ray. 75 mins later no shot, one was never ordered. 5 hours in, she is finally in X-ray. Wish this was an anomaly...but unfortunately I have had 2 other visits that were similarly bad. Take the extra time and head to Syracuse. Never coming here again if I can avoid it. I had heard it had improved so I gave it a chance.

Response from the ownerInvalid relative date format:
We are very sorry to hear about your experience. We would be more than happy to discuss your situation further as we are always trying to improve our patient care. Please contact our Patient Advocacy Services department at (315) 255-7166 if you’d like to discuss your concerns.
Matthew Johnson
2 months ago
5

The bathrooms are clean the staff is helpful. My family and I have been coming here for decades. Whatever the service, lab, ER, admission, or visiting, the hospital staff have met our needs. The Auburn C.H. Behavioral Health Unit is full of sweethearts. They respect the dignity of the patients and help them improve and heal. Audra, Paige, Kathy, Katie, Kate, Rich, Loshna, Elizabeth, the PA interna, the Boces LPNs in training, and all the others were incomparable in their magnificent service. They are fair, helpful, and I realize how much I need to grow as a person because I have met them.

Patti Evener
2 months ago
5

I was on 4 Central for a week. All the nurses and doctors were great. The emergency room doctors and nurses were great. I am glad that I went there. I don't want to leave out all of the ones that did all of the testing were great as well.

Lexy Hughes
3 months ago
5

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