Top Ranked Drug Rehab Centers In Auburn, NY

Throughout my numerous visits to this hospital since childhood until my current age of 57, I have consistently experienced a high standard of care. While there have been occasions involving unprofessional behavior from certain staff members, the overall quality of service and medical attention has been exceptional.

ACH outpatient lab is amazing! Went in this am to get labs drawn, all staff very professional and friendly! In and out! Thank you! 😊

Too congested now with more regular Drs seeing patients here, little parking and hard to get in and out

I love my therapist. She is very kind and listens to what I have to say

This place gets a billion stars from me! The staff is so happy and inviting. My councilor Megan I was a little slower warming up to, just from life experiences. But now I feel I can tell her every thought and feeling I have. She is my cheerleader. She always reminds me how far I've come, no matter what I go thru or have in the past. I will always rise! And let's not get started on my psychiatiatric Nurse practioner Billy I'm sure it'll cut me off becaus I have a lot to say. The 1st time I met him he said, it won't hurt my feelings do u feel comfortable with me or would u like a woman. I said I've already researched u, I'm satisfied in your experience. For 18 months he's been there for me no matter what. ANYTIME.... He is easy to talk to, he doesn't judge, his compassion and devotion to his patients and humanity could circle to the world twice over! After Every visit I feel so much better and stronger.... The rest of the staff is also amazing you feel like family! That's how all places like this should be ran. Off topic response to a comment, centipedes should not be killed they do not build nest, they control our spider and other bug populations, they are scared of people and hold no threat to humans! Worry about the bed bug problem everywhere in auburn but there. Most places spray pesticide in almost all buildings usually several times a week to contol infesting insects, which contributes to alot of the sickness of this world.

The only Counseling service in the county that will never turn you away. With dozens of services to provide the best care available for each individual.

this honestly was not a bad place i wish i had stayed some people are just not strong enough to get professional help but i loved it the only thing i have tk say is it does have a lot of restraints i cant begin to be more greatful for this placement i love most of the staff it was like a second family i love them my scars are healing my mind is still processing and it was amazing i aant to thank all the staff who helped me..taylor hinds bogart lafluer mcnabb baker murray austin and i cant say them all but i wish i could i love yall. thank you!!

I was one of the kids there, twice. Definitely was good with activities and the staff cared about us. I was in Seneca, and it was pretty good compared to other places I've been.

I was a kid there from May 2022-June 2023 on Honeoye (former Grow 3) and I loved it there. It really changed my life. Some of my favorite staff were France, Pine, Kim, Jesse, Angie, Jen Carpenter, Taylor, Lauren, Lisa, Marcia, Cobb, and some of the nurses, Cassie, Lilly, John, Pam, Kelsey, I could go on forever. Some of the staff were quite rude but I never took it with a grain of salt because I know it’s a stressful place to work. I worked my way up to PC in less than a year and was always trying to make people smile. The school was my favorite part because the classes were smaller than an average sized class and teachers and TA’s really paid attention to the kids. I really enjoyed it there, knowing that whenever I wanted to talk, someone would listen. I highly recommend sending your kids here if they have any behavioral issues.

Caring dedicated staff willing and able to support the community's mental health needs.

i’ve personally had a great experience here with the staff. everyone’s been nice especially my therapist. she’s extremely kind and i feel comfortable talking to her. i mean it really depends on who you go too and they absolutely let you choose who you talk to and everything. they never pushed me out of my comfort zone personally.

This place is amazing and the service is super good and staff is friendly

Incredible staff and Doctor. You get out what you put into treatment. Best decision I’ve ever made.

I was recommended here by FLACRA in Clifton Springs and I couldn't be more happier with my decision, was there from the end of May to the end of July, very caring and empathetic counselors and nurses along with the food service staff which is an army of one but she rocks it, they truly want to see you succeed and live a happy joyous life, they provide you with great information about addiction and also provide you with a wide selection of literature and even host NA and AA meetings with guest speakers, most staff are in recovery themselves so they can relate to your struggles with addiction, im 22 and currently 3 months sober, the age range is well diverse, I would recommend this ATC to anyone who wants to change their life around, I will never forget the staff who helped me overcome my alcoholism 🙏

Aug 17 2023 is the day my life changed. I'm from the south. I had lived in the woods for a large part of my life. I was broken. I was angry and I was scared. The staff from nurses to counselors and even admission staff were amazing. They gave this homeless sick angry man hope. I'm 20 months sober now. They even helped me go from treatment to a transitional living facility. All I can say is go. Take that first step. They have you. I am eternally grateful.

Alright, people. Here's the deal... I'm going to give a bluntly honest review on the positives, as well as the negatives that come with placing yourself, or you're loved ones in this specific facility, Dick Van Dyke(DVD) and do so in as little text as possible. I will give as much detail as possible, and the ONLY thing I will not inform you on is the names of any patients(OR Prisoners as the Court Or Parole Mandated ones call themselves 🤣). To give reference to why you should trust the Information I'm giving you, or that you can give your loved one to make a logical and well informed decision before making one, this place truly is special in a way, it is also, not for SOME people, if you deal with certain, let's say, mental health or PTSD during sleep especially, and/or, triggers that make you...Let's say, explode and have angry responses, or, if you are someone without a lot of self control, or you dealt with tremendous amount of violence in your life that caused you issues currently with your temper, this place, really may not be the right fit for you..This was my first inpatient rehab experience, but this is FAR from being my first facility I have stayed in, I have been to jail in multiple states, mental health hospitals as a kid, group homes, and juvenile lockdown facilities in southern California, I am now 28 years old, and a father of two wonderful children out west, and though the past has a way of creeping up on me and effecting how I deal with things, they are my world and my reason for placing myself in this place. However, let's start off with the positive aspects of D.V.D first. So, Positives- • You get you're own room, you do not have to share you're room. •Theres only about 3 hours out of the day you have to attend groups and their split up. •EVERY COUNSELOR Is Awesome, PLZ give Laura A Chance, she comes off very stern and doesn't mean to, but in my last night, she proved to be the one person who helped me the most, and was the most caring! She just, doesn't mean to come off the way you may feel at FIRST, I didn't really give her much of a chance and that's on ME. •Andrea, where do I start with her..🤔Well, she's thee BEST staff in there, and even tho my violent, PTSD filled, lifetime of L.A Gangbanging crooked ass self walked in that place full of trauma, full of anger, pain so deep in the soul it has no escape, and even when I snapped a few times, she the one who ACTUALLY calmed me down, and truly cares..2 feet from a beast with 3 eyes she can see with more than just 2..and knows she was sitting across from somebody who used to get down with the demons and danced my whole life with the fk'n devil..She has all compassion & all desire to help and be somebody to lean on. I promise, she won't reveal it but she more gangster& more experienced than she looks/gives off. I, am just somebody filled with anger, pain, massive loss, watching my homies get killed right Infront of me, PTSD that is so hard to control, it would shock even the worst of men. She ain't budge, but my issue is, I didn't either, I should have opened up more to her. Best damn woman I've met in a very long time, in another life I woulda married her lmao she cool as a fan •95% of the staff truly care, the women in this facility deserve the upmost respect. I lived a life of gangs since 12 y.o, selling/doing drugs, facilities, I'm someone who does not know how to talk about my trauma or express it non-aggressively, they still wanted to help me & they WILL help you. Ann Marie, Andrea, Laura, everybody EXCEPT CRISTEN T..I appreciate you all.. •DONT attempt to build any type of conversation with your nurses, most are nice but no unnecessary talk with your nurses. Especially CRISTEN T, leave that angry woman right alone if you have a temper. I came way out of my character reacting to her and snapped. •I was taken a lil off foot by my initial reaction to Laura, even complained a lil, but I found her to be the most caring & helpful my last night •Prison Food From 5 Points Prison.. •Disgusting showers. •Half the patients are mandated&want to get high.

So far, so good. Never have I felt at home as I feel here. I have done some friends along the way and they encourage to do better every day. Everyone here is very nice, and the staff is always courteous with clients. They have helped me a lot.

Great place for any treatment needs!

Great!

I had the pleasure of speaking with Roger D. Howard LMHC. He was easy to talk to and truly cares. I was in a time crunch and he went the extra step to ensure my paperwork made it on time. I'm truly thankful.

If I could give this place a place amongst the stars I would. I rate this 10 out of 5. Excellent staff from the cleaning crew the kitchen (chef, the aunties) to the CA to the counselors and of course the nursing and medical staff!!! All the employees truly went above and beyond for me during my time of healing. The experience is what you make of it honestly from person to person but I got so very much and I am heading to my next step any day now. I've used many tools I learned while in there but most importantly I learned to respect and believe in my program of recovery again and I plan to keep climbing. Thank you to all of you for believing in me until I could get my strength to believe in myself again . Just for today!

One thing is for sure, Helio Health saved my life. I started as a client and now I am working for Helio. Outpatient, residential, recovery center and inpatient/detox. All amazing programs that a lot of people put their heart and soul into. Some people like to complain about anything because nothing will ever, please them. I have lived on the streets and if someone comes into this facility and states that the streets are better. Then they clearly have never been on the streets. It's all about perspective. If you're ready and willing to make your life better regardless of what you have to do and how it will make you, "feel". If we made people completely comfortable, with all this and that, then no one would leave. I have seen that with different facilities that have all this food and that but then they don't have the proper treatment or groups. But they feed you well. Pick your poison. Some kids act like spoiled brats and nothing is ever enough. Maybe you should change your perspective, it's amazing what is possible by thinking positive regardless of the situation. It's easy to come on here and judge when you don't see it through. Suffering is real. You can choose to let a little rain ruin your day or you can choose to make a rainbow. The choice is yours. We give you the necessary tools, now it's up to you to alchemize what is taught. I can choose to be better, or I can make excuses. What do you choose?

A very respectable place

Absolutely recommend it to anyone who is anyone. It's for everyone and it is nothing to be ashamed of. A+++++++++. The counselors are amazing and extremely caring, the facility is very clean and organized.

I changed my rating because they've made a lot of improvements over the last 6 months. The new director and other new staff members are so much better than the previous administration. They're far more compassionate, efficient, and knowledgeable. They've made some excellent changes and it's had a very positive impact on me, personally, & they've helped me a lot with my recovery.

Great staff, it's nice when people are actually routing for you!

I loves seeing Dr. O'Connor, he really understands me completely and I really feel heard and respected. I strongly feel he really cares not only health, but for the total well-being as a whole. I really appreciate him. Highly recommenced! Just trust the process!

I got mental healthcare there because I am NOT OK.

Great people, with good hearts just trying to do right and help others.

Helped my mom return a bath chair.. the employees were polite and helpful

I love this agency. It's unbelievable the number of services and programs that are obtainable and are being provided for the people of CNY with disabilities and all abilities, homelessness and mental health challenges . I love the creativeness of the Adaptive Design dept, the amazing rapid transition housing dept and Olmstead housing . Thanks for all you do.. Happy holidays to all the staff of this agency

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THEY REALLY DO CARE.

Great resource to get families back together if children are displaced from the home. Works alongside of Ontario County Children and Family Services.

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THEY REALLY DO CARE.

Great resource to get families back together if children are displaced from the home. Works alongside of Ontario County Children and Family Services.

They took great care and was well aware of our needs. Staying on top of what was going on and keeping us informed even staying in touch check on us making sure everything is going well.

Staff is kind and caring. My only concern is the ER. Went there twice in a short amount of time for same emergency. Staff treated me well but neither time was I treated for the severe pain due to a reaction to contrast. They refused to listen. Insisted on treating me an unrelated issue. A simple procedure would have relieved the pain. Staff would not listen. Now I have ongoing side effects from lack of care.

Very attentive and all the nurses are very sweet. Glad my mother went there.

Helped me a lot with my traumas and amazing front desk. Wait times are short and therapy sessions feel quick and easy to schedule. Very supportive of lgbtq and call me my performed name.

If it wasn't for them, I wouldn't be here. Loyal to their help in healing me after an assault in 2014; which left me with PTSD. I am forever grateful.

The receptionist is friendly, greets me by name. They sent emails in plenty of time for me to continue to schedule my upcoming appointments. My therapist is very effective. I have been in therapy at least 3 times before to make it through a difficult situation. This is the first time I have had EMDR and I can't say enough about how much it has helped me! Highly recommend!