800-784-1361
Pros: my therapists gave me just the tools I needed to help myself. Cons: I travel far and wide to go to my appointments and receptionists don't care about proper patient care, more than one time they cancelled without telling me in advance
About ChangePoint Integrated Health
You can also participate in their domestic violence and anger management groups. That way you can learn how to manage your emotions and break negative behavior patterns linked to substance abuse. Groups are available in both afternoons and evenings, Monday through Thursday.
This facility also offers Suboxone therapy for the treatment of opioid use disorder. Suboxone is an FDA approved medicine used in managing withdrawal symptoms. This enables you to participate in counseling and therapy for lasting recovery.
It’s noteworthy that CARF accredits this facility. This means they satisfy the highest standard for quality care. It’s also helpful that they accept Medicaid, Medicare and CHIP.
Their integrated approach means you’ll have a lot of recovery resources at your disposal. This makes sense, since addiction is complex and lasting recovery requires comprehensive community support. This includes housing support, vocational rehabilitation and peer support. Other supports include transportation assistance, peer support and access to health coaches. These benefit services are typically facilitated through a case manager.
They also offer comprehensive psychiatric care from evaluation and assessment to medical monitoring and stabilization. This is beneficial, particularly if you’re suffering from addiction with co-occurring mental health issues. Court-ordered services like DUI are also available for judicial-involved individuals.
Fact checked and written by:
Chika Uchendu
Edited by:
Kerry Nenn, BSW
Facility Overview
16 Number of Available Beds
Latest Reviews
Best on the mountain
I called the separate medical facility twice in order to schedule a follow-up appointment and was kicked off the line both times. I resorted to calling the counseling facility in an attempt to be rerouted to scheduling. The first time I called a very kind employee was able to help redirect me, and he said to call back again if it did not work. Unfortunately the line fell through again, so I called back to inform them that it had not worked. When I did the phone was answered by a woman. I explained the situation thoroughly to her, emphasizing I knew they did not usually make psychiatric appointments and that I was only calling back to let them know it hadn’t worked. She cut me off several times to condescendingly tell me they only do counseling, even though I told her I already knew that. She passively aggressively suggested I call the medical facility even though I had already told her I had tried twice, providing me with the exact same phone number I told her SEVERAL TIMES I already tried to call. Eventually she transferred me to scheduling and thankfully it worked. I was calm and did not raise my voice the entire phone call, only becoming irritated when I had to repeat information she’d already been informed of many times. She, however, was incredibly rude from the second the conversation started.
This is not about what capabilities the counseling facility has, this is about me being treated poorly for trying to solve an issue that I was having because of CHANGE POINT. Even if I was mistakenly calling the wrong building, that’s no way to handle the situation. As a mental health facility, this attitude is absolutely unacceptable. Front desk should not react with hostility to simple confusion, and certainly not treat people like they’re stupid (which is what it felt like whilst she was not listening to me). And if I'm correct, this same front desk employee was EXCESSIVELY rude to my mother a few months back when I was actively having a severe mental health crisis, and she truly impeded my ability to receive care. My mother had to hang up and speak to somebody else, and when she did, she was provided with a plethora of information that was entirely different from the information the original woman provided. This could or could not be the same person, but either way it was a front desk employee at this facility. If I was a new patient seeking counseling, I'd write off this facility at best, and I'd stop seeking treatment entirely at worst.
I’ve had mountains of problems with BOTH buildings’ front desk and reception. Unfortunately, I’ll be starting to look for other mental health options after this since I finally have the privilege of leaving Show Low. But this is the only available mental health care for many people struggling in the area, and this isn’t the first time your front desk employees have been untactful. Thank you to the employee I spoke to originally for being very helpful and kind. I hope maybe one day the entire front desk staff is filled with people like him instead.
If you can go anywhere else, go somewhere else. I've been waiting two months for my appointment with Vicky Rae and it was today at 2 pm. It was a phone appointment. When she never called me, I called them. First they just transferred me to her voice mail. I called again at 2:30 and asked if I was even on the schedule. They canceled my appointment and never told me. Vicky Rae is not even in the office this week. Now she's booked out till October.
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
6.1 / 10
Gallery
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient rehab is designed primarily for persons in early recovery and those who are exiting detox programs. It's ideal for clients in crisis or at an elevated risk of relapse. Inpatient treatment centers provide housing and meals, allowing clients to focus on their recovery away from distractions and addiction triggers. Clients engage in intensive psychotherapy, and many inpatient programs feature recovery-focused life skills training and/or complementary therapies like meditation, creative arts therapy, and other holistic treatments.
Intensive inpatient programs (IOP) offer high-level support for clients in early recovery, those exiting detox or inpatient rehabs, and those at an elevated risk of relapse. Intensive outpatient treatment typically includes rigorous individual, group, and family counseling. Evidence-based complementary therapies, such as acupuncture and massage, are widely available. Medication assisted treatment (MAT) may be provided. Clients in IOP receive a minimum of nine hours of treatment per week but may engage in up to 20 treatment hours weekly.
Rehab aftercare programs support clients' successful reintegration into their home, workplace, and community. Drug rehab aftercare presumes that recovery requires life-long support. These programs typically offer a wide variety of services customized for the clients' unique and evolving needs. Clients may receive vocational training and career counseling, housing assistance, legal aid, peer coaching, and 12 step program induction, among other services. Clients' case managers often play a lead role in rehab aftercare planning.
If you're struggling with adjusting to daily life after inpatient rehab, a sober living home in Arizona may be a good option. These residences offer an in-between option where you can practice the skills you learned in rehab in a structured, drug-free environment. This transition can help you prepare to face the "real world" after treatment. You'll live with others in recovery and follow house rules such as contributing to chores and paying rent.
If a person denies their substance abuse behavior when confronted one-on-one, a drug intervention in Arizona may be necessary. An intervention may be formally planned with intervention services from a professional who can guide loved ones through this process. The intervention involves confronting someone with how their drinking or drug use has affected themselves and everyone around them and encourages them to get treatment.
A partial hospitalization program (PHP) offers a short-term alternative to inpatient treatment or a step-down option after a residential program. With PHP treatment, you'll receive 6 to 8 hours of daily support, up to 5 days a week. The duration of a partial hospitalization program can vary with the average length being 90 days. While commuting is necessary, some programs also offer telehealth options. PHP treatment is often covered by insurance and typically offers medication management, relapse prevention techniques, and behavioral therapy.
The safest way to remove addictive substances from your body is done under the care of licensed medical professionals. Known as medically assisted detox, this level of care is typically in an inpatient setting with a team of medical experts that may include doctors, nurses, and mental health clinicians. Medications like Suboxone, methadone, or Vivitrol may be administered to help alleviate withdrawal symptoms.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Also known as CBT, cognitive behavioral therapy in Arizona is one of the most common types of psychotherapy. It offers a structured method of counseling that effectively treats substance use disorder and dual diagnosis disorders.
Amenities
-
Residential Setting
Staff & Accreditations
Staff
Jeffrey A. Oakes
CEO
Paulette Houston
CFO
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
2500 East Show Low Lake Road
Show Low AZ, 85901
Get Help Now - 928-362-4304
Sponsored Helpline
Sponsored Helpline
