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Child and Family Services – Conners Children’s Center

844 Delaware Avenue Buffalo, NY 14209
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About Child and Family Services – Conners Children’s Center

Children and Family Services – Conners Children’s Center is a behavioral healthcare provider in Buffalo, New York that offers treatment for male children and adolescents with mental health disorders. The center also provides case management, family support, education, and domestic violence support.

Addiction services at Children and Family Services – Conners Children’s Center include mental health assessments and counseling, dual diagnosis inpatient mental health and addiction treatment, and outpatient treatment.

Mental Health Assessment & Counseling
Assessments evaluate the patient’s mental health status, addiction severity, and any co-occurring mental health disorders. The information is used to create an individualized treatment plan, which may include individual and group counseling.

Dual Diagnosis Addiction & Mental Health Treatment
Conners Children’s Center offers dual diagnosis treatment to children and adolescents, aged six to 16. Their structured, evidence-based program treats addiction and mental health diagnoses. Treatment includes a comprehensive mental health assessment and individualized plan of care, individual and group therapy, and skills-based workshops to help participants regulate their emotions, manage mental health, and process trauma.

Medication Management
Medication may be beneficial for some patients’ rehabilitation process. Staff evaluate this during clients’ initial assessment. If medication is deemed appropriate, the client meets with a psychiatrist for an evaluation and attends follow-up appointments to monitor the patient’s progress and adjust medication as needed.

Latest Reviews

Deborah Zorechak
2 years ago on Google
1
Very disturbing people
Taylor P
2 years ago on Google
3
Not all staff are helpful or know what they are doing. Lots of employee turnover. We struggled getting them to listen when one of our foster kiddos really needed more services/help. Still giving a 3 star only because their a few genuinely helpful and knowledgeable staff in the organization.
Eileen Reynolds’s
3 years ago on Google
1
Horrible experience
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.1 / 10

Accepted Insurance

Child and Family Services – Conners Children’s Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

employee-assistance iconEmployee Assistance Program

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Alcohol rehab in New York can help individuals overcome alcoholism. This alcohol addiction is characterized by drinking alcohol compulsively, being unable to control how much you drink, and feeling anxious or stressed when you're not drinking. Treatment for alcohol addiction may involve brief intervention, an outpatient program, or inpatient alcohol rehab in New York. The main goal of treatment is to stop alcohol use to improve quality of life.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

opium iconOpioid Addiction

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

During dialectical behavior therapy in New York, you and your therapist will look for triggers and patterns that are guiding your emotions. This involves keeping a diary of your emotions and situations and sharing this each week with the therapist. This information will determine what you work on in each session.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • private-room iconPrivate Rooms
  • weight iconGym
  • recreation iconRecreation Room

Staff & Accreditations

Staff

Elizabeth McPartland

President and CEO

Mary Czopp

Chief Communications & Development Officer

Yvonne DuBois

Chief Equity & Inclusion Officer

Rachael Greene

Superintendent

Julie Loesch

Chief Community Program Officer

Ian Long

CFO

Erica Reger

Chief Human Resources Officer

Gretchen Szymanski

Chief Clinical Program Officer

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

844 Delaware Avenue
Buffalo, NY 14209

Fact checked and written by:
Michelle Tavares, MSN, RN
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Buffalo

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Reviews of Child and Family Services – Conners Children’s Center

2.5/5 (11 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (11 reviews)
Marisa Souter
6 months ago
2

Maraiel Faraco
1 year ago
5

Savannah Allen
2 years ago
1

Deborah Zorechak
2 years ago
1

Very disturbing people

Taylor P
2 years ago
3

Not all staff are helpful or know what they are doing. Lots of employee turnover. We struggled getting them to listen when one of our foster kiddos really needed more services/help. Still giving a 3 star only because their a few genuinely helpful and knowledgeable staff in the organization.

Eileen Reynolds’s
3 years ago
1

Horrible experience

K S
3 years ago
1

HORRIBLE!! First 2 1/2 appointments were spent doing "paperwork". Getting appointments was ridiculous. Counselor cancelled appointment and couldn't reschedule until a month later. Counselor talked to my 11 yr old child like she was a 3 yr old. Made her feel worse by some of things she said. We cancelled her services, as we found another counselor (not from Child & Family). However, we still had a psych eval scheduled with Child & Family ... waited 3 months. Showed up to find out the counselor had cancelled it!! Was NEVER informed we had to stay with Child & Family counselor to get the psych evaluation. Be warned - you will NOT be a priority here.

Sophiaplus Adgate
4 years ago
1

Anyone have a positive helpful story of when this service provided services that were needed?

Lissa Michelle
5 years ago
4

Daniel Rogers
5 years ago
4

Jason Anthony Wit
6 years ago
5

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