800-784-1361
It's really hard to find a place that addresses your needs like this one; they help you to get back on track! Saved my life, I'm forever grateful for this wonderful staff.
About Community Medical Services
Patients who participate in medication assisted treatment (MAT) will take medications designed to reduce cravings and withdrawal symptoms without producing the euphoric feeling caused by opioids. I like that they have multiple medications available so patients and doctors can decide which option would be best for their lifestyle. Methadone and buprenorphine are daily medications, and naltrexone is an injectable medication that’s taken every 28 days. While patients are taking these medications, they’ll also undergo counseling. Counselors will help clients by teaching them healthy coping mechanisms and improving their problem solving skills.
Some possible evidence based therapeutic approaches that a counselor might use include cognitive behavioral therapy and motivational interviewing. Community Medical Services also has peer support specialists who can relate to clients with their perspective of having gone through the treatment system and overcome substance abuse.
One additional unique service at this facility is the pregnancy support services. Pregnant mothers can receive medication assisted treatment and evidence based behavioral therapies. While these services are provided, CMS will work with the OBGYN and other medical providers to make sure the highest quality of care is being provided.
Fact checked and written by:
Eric Owens
Edited by:
Kerry Nenn, BSW
Latest Reviews
Obviously, no one comes here (particularly the first time) when everything in his or her life is going perfectly and all of his or her hopes and dreams have just come true. If you find yourself in need of CMS you are probably at or below rock bottom. Furthermore, I would think it would go without saying that to be an employee of CMS or any similar business, one would have to be kind, patient, and understanding but as anyone who has ever been to the Cactus location will undoubtedly confirm, that isn't the case. I was at Cactus for less than one month, but have witnessed first-hand as well as through friends who have been going there for years, that nearly the entire staff at that location seem to hate their jobs only slightly less than they hate their clients. Rude, disrespectful, and in some cases what can only be described as intentionally cruel and bordering on sadistic was what I came to expect from CMS, until moving to this location on the corner of 23rd Avenue and Northern. Here, the opposite is true as I have witnessed all the best qualities humanity has to offer from nearly everyone on staff. This includes the receptionists at the front desk, through the nurses, providers and counselors, not only towards me but generally to all people who are the most in need of such compassion and yet are often the least likely to receive it from a society that has been taught to see people suffering this affliction and instead judge them to be undesirables, criminals, or worse. In particular, Bea at the front desk and Kaleen, my counselor need to be recognized. Even when surrounded by other people demonstrating the correct way to treat those in need of help and support, Bea and Kaleen manage to distinguish themselves with their empathy and warmth. If you should ever find yourself in need of a place like CMS, you will be hard-pressed to discover anywhere more welcoming and less judgemental. Neither will you find a staff more compassionate, nor are you likely to encounter people who more embody the traits we should honestly expect from everyone in a health care field. While it would be nice if services like this were no longer needed, I couldn't be more pleased to have found this CMS location at a point where I couldn't have needed them more.
Just one last thing to add. I noticed more 1-star reviews for this location than I would have expected. When I investigated this a little further, I discovered that all but two of the negative reviews were from at least six years ago and one of the two "newer" poor reviews was two years old. If you were swayed by the criticism, I hope you now believe (as I do) that the problems that apparently plagued this location were in the past. It truly does appear that they have taken the past critiques seriously, have addressed those issues, and now run a clinic with nearly perfect ratings. While I was initially distressed to see so many low scores after posting my honest, very flattering opinion of this CMS, especially after making the point that the kindness and compassion I witnessed wasn't only directed at me, I am relieved to learn that the overwhelming majority of those scores were from a time before I started coming here. I also now wonder if several or many employees moved from this location to Cactus five to seven years ago...
Response from the owner1 week ago
Hi Ari, thank you for taking the time to make sure this location has yet another 5 star review, that appropriately reflects the dedication of the team there. It means more than you know. I've shared your feedback with he manager at Northern, and also with the manager at Cactus - we want to know the good AND what we can work on, always. If there's anything else you'd like to share, please feel free to reach out.
CMS is Awsome from Iris at the front desk to my councilor Chaka S. And the dosing window gets me in and out. You really get what you put in. Thanks appreciate you all.
Response from the owner1 week ago
Hi Alex, thank you for your wonderful feedback! We're so happy to hear that Iris, Chaka, and the team at the dosing window have made your experience positive. We appreciate your kind words and are here to support you every step of the way.
I just love my counselor Chaka! She always checks in on me and wants me to be successful! She is so encouraging and kind. She is the best counselor they have here at CMS and she's been a wonderful addition to this Clinic.
Much love, J.Bond
Response from the owner1 week ago
Hello Jennifer, thank you so much for your kind words and for sharing your experience with us! We're happy to hear how much Chaka has positively impacted your journey. We’re grateful to have her as part of our team and grateful to be part of YOUR journey! 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
8 / 10
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Accepted Insurance
Other Forms of Payment
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.
Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Amenities
-
Residential Setting -
Private Setting
Staff & Accreditations
Staff
Nick Stavros
Chief Executive Officer
Christopher Flowers
Chief Operating Officer
Robert Sherrick, MD, FASAM
Chief Science Officer
Stacie Baird
Chief People Officer
Jennifer Mason
Executive Vice President of Operations
Hillary Tamar
Medical Director, Eastern Territo
Mark Stavros
Medical Director, Western Territory
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
Accreditation Number: 38756
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: Arizona
Contact Information
2301West Northern Avenue
Phoenix AZ, 85021
Get Help Now - 602-834-1056
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