Crossroads

Phoenix, Arizona

2002 E. Osborn Rd.
Phoenix AZ, 85016

Contact

About the Facility

Crossroads is a residential and outpatient drug rehab program located in Phoenix, Arizona. They offer a wide continuum of care, from medically monitored detox to aftercare services for men and women. Their programming has been created to suit a wide variety of people with various needs.

Crossroads provides medically supervised detox, residential treatment, and various levels of outpatient programming.

The Detox Program at Crossroads provides a 24 hour nursing and medically monitored intensive inpatient detoxification unit. The residential inpatient detox unit is used for short term stays of about seven days. The residential detox program consists of daily contact with a therapist or case manager for individual sessions. Physicians are available 24 hours a day by telephone, and a physician’s assistant or nurse practitioner is available to assess all who seek treatment within 24 hours of being admitted. Evaluations and monitoring will continue on a daily basis until the program is complete.

The Residential Program at Crossroads is an intensive program that lasts for approximately 45 days. It is a highly structured program that is best suited for individuals who need to remain onsite during the initial phase of recovery. Treatment and support services, program planning, goal setting, and physical health evaluations will be administered upon admission. Services include individual and group therapy, peer mentorship, psychoeducational groups, 12 Step meetings, mental health and physical health referrals, family support, and aftercare planning. Weekly drug testing will be administered.

Outpatient treatment is a step down from residential and incorporates multiple levels of treatment that vary in frequency and duration. This program allows individuals to return home in the evening and slowly decrease the number of hours spent in treatment each week. Some outpatient programming includes housing such as sober living or transitional living for those who do not have a safe or healthy home to return to after residential. The outpatient programs at Crossroads vary in their focus. Some are co-ed, and others are gender specific. Specific focal points of recovery, such as building new life skills, finding effective ways to manage stress, and creating a long term plan of recovery, will be incorporated.

Check icon Accreditations

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State License

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Arizona

Heart icon Treatment

book iconAlcoholism

Alcohol use disorder (AUD), also referred to as alcoholism and alcohol addiction, is a chronic condition that involves craving alcohol and an inability to control drinking. A person with AUD must drink greater and greater amounts of alcohol to achieve the same effects and experiences withdrawal symptoms if they stop drinking alcohol. Several evidence-based methods are available to treat AUD through alcohol rehab in Arizona. This treatment can occur on an outpatient or inpatient basis.

prescription iconDrug Addiction

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

file-medical iconMental Health and Substance Abuse

Dual-diagnosis rehabs in Arizona typically provide comprehensive treatment for both mental health and substance abuse. These types of specialized facilities address both issues at the same time, through substance abuse evaluations and personalized treatment plans, evidence-based therapies like cognitive-behavioral therapy (CBT) and dialectical behavior therapy (DBT), medication management, and skill development. By focusing on both aspects of your mental health and treating your addiction, you’ll gain vital skills to cope with cravings, manage stress, and prevent relapse.

prescription-bottle-pill iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Dollar icon Insurance and Financial

  • shield-quartered iconMedicaid
  • id-card iconPrivate insurance
  • dollar-sign iconSelf-pay options
  • money-check-dollar-pen iconFinancial aid
  • file-invoice-dollar iconSliding scale payment assistance
  • money-check-dollar iconFinancing available

User icon Programs

  • user-tie iconAdult program
  • capsules iconHIV/AIDS program
  • users-medical iconLGBTQ program
  • shield-halved iconMilitary program
  • person-dress iconProgram for women
  • bed-front iconTotal beds: 40
  • user iconYoung adult program

Medical briefcase icon Levels of Care

clipboard-medical iconMedically Assisted Detox

The safest way to remove addictive substances from your body is done under the care of licensed medical professionals. Known as medically assisted detox, this level of care is typically in an inpatient setting with a team of medical experts that may include doctors, nurses, and mental health clinicians. Medications like Suboxone, methadone, or Vivitrol may be administered to help alleviate withdrawal symptoms.

bed-front iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

car-building iconOutpatient

Many clients who enroll in an outpatient rehab program are exiting intensive inpatient care and no longer require such high-level clinical supervision. Outpatient programs typically follow a step-down structure, with treatment frequency and intensity decreasing as clients progress in their recovery journey. Partial hospitalization (PHP) and intensive outpatient (IOP) levels of care are the most time-intensive and are designed primarily for clients who have just left inpatient treatment or who are at an elevated risk of relapse.

house-medical iconIntensive Outpatient

Intensive inpatient programs (IOP) offer high-level support for clients in early recovery, those exiting detox or inpatient rehabs, and those at an elevated risk of relapse. Intensive outpatient treatment typically includes rigorous individual, group, and family counseling. Evidence-based complementary therapies, such as acupuncture and massage, are widely available. Medication assisted treatment (MAT) may be provided. Clients in IOP receive a minimum of nine hours of treatment per week but may engage in up to 20 treatment hours weekly.

hospital iconPartial Hospitalization Program

A partial hospitalization program (PHP) offers a short-term alternative to inpatient hospitalization or a step-down option after a residential program. With PHP treatment, you'll receive 6 to 8 hours of daily support, up to 5 days a week. The duration of a partial hospitalization program can vary with the average length being 90 days. While commuting is necessary, some programs also offer telehealth options. PHP treatment is often covered by insurance and typically offers medication management, relapse prevention techniques, and behavioral therapy.

book-medical icon12-Step

Many addiction recovery centers base their treatment modalities on the 12 step program model and those in treatment often transition to community-based programs. These programs can also be effective for clients who choose not to enter rehab. 12 step meetings are designed to provide intensive peer support whenever it is needed. In addition to group meetings and peer sponsorship, participants “work the steps” to achieve recovery through a systematic healing of the mind, body, and spirit.

house-medical iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Hand holding medical sign icon Clinical Services

Cognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Couples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Family Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Rational Behavior Therapy

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

Trauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

House check icon Settings and Amenities

  • couch iconPrivate setting
  • building iconExecutive setting
  • table-tennis-paddle-ball iconRecreation room
  • person-hiking iconHiking
  • building iconBusiness center

Phone icon Contact

Building icon

2002 E. Osborn Rd.
Phoenix AZ, 85016

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Reviews

2.8 (2 reviews)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
0.5

Their intake process is horrendous and demeaning. It is totally apathetic to the needs of the potential patients. They make you wait outside for 2 hours for a CHANCE to get admitted. Then they make you wait another 2 hours inside, before telling you that all the beds are ... read more

Reviewed on 9/24/2019
5

When I first came here, I hated myself for ending up in this place, I was mad, but after all, I decided to give Crossroads and myself a chance. I successfully completed the treatment, and I got my life back together. Thank you all for your kindness.

Reviewed on 2/19/2019
No reviews matching the selected filter!

Nearby Featured Providers

Community Health Services
Tucson, AZ (480) 949-8871

Community Health Services

Community Health Services provides outpatient services for substance abuse d... read more.
Devereux Advanced Behavioral Health – East Sweetwater Avenue
Scottsdale, AZ (480) 998-2920

Devereux Advanced Behavioral Health – East Sweetwater Avenue

Devereux Advanced Behavioral Health - East Sweetwater Avenue provides an arr... read more.
Polara Health
Prescott Valley, AZ (928) 445-5211

Polara Health

Polara Health offers a comprehensive continuum of care for all ages with pri... read more.
Get Help Now - Confidential & Free
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Crossroads

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?
Overall Experience
Must select a star rating
Accomodations & Amenities
N/A
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
N/A
Must select a star rating
Admissions Process
N/A
Must select a star rating
Staff & Friendliness
N/A
Must select a star rating
Cleanliness
N/A
Must select a star rating
Value for Cost
N/A
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted. We are processing it now, please check back again shortly.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?